LEADERSHIP / SUPERVISORY SKILLS / MANAGEMENT / COACHING / CREATIVITY

1. Manager As A Coach
2. Samurai Leadership
3. Managing People Effectively
4. Emerging Leaders Program
5. Coaching For Performance
6. Problem Solving & Decision Making
7. The New Manager
8. Asia Leadership Management
9. Effective Supervisory Skill
10. Transformational Leadership
11. Leadership Development Program
12. Leaders of 21st Century
13. Leading & Managing People
14. Think Outside The Box
15. Higher Productivity & Effective Supervisory Skill
16. People Management Skills Effective
17. The Science & Art Of Coaching For Managers
18. Coaching Training For Managers
19. Japanese Leadership
20. Problem Solving & Decision Making / Thinking Skills
21. Management, Leadership and People Skills for New Leader & Executive
22. People Skill for Making Result
23. Improving ROI through Working Capital Management
24. Developing Competitive Business Operations in an International Environment
25. Business Process Mapping
26. Business Strategic Planning & Management
27. Management Made Easy: Core Competencies for New Managers
28. Strategic Management for Companies
29. Strategic Management & Competitive Strategies in Challenging Times
30. Business Process Mapping
31. Strategic Alignment in Business
32. Mastering Blue Ocean Strategy
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
33. Operational Risk Management
34. Managing Business Risk
35. Corporate Strategy Workshop
36. Effective Middle Management
37. Effective Top Management
38. Managing Change & Stress
39. Mastering Decision Making
40. Productivity Strategy: 6 Keys to corporate leadership Success
41. Advance Leadership Strategy
42. The Importance of Change Management in the Information Age
43. Conflict Resolution: Getting Along in the Workplace
44. Creative Problem Solving & Decision Making
45. Creative Thinking and Innovation
46. Crisis Management: What To Do When Crisis Hits
47. Delegation & Time Management Skills
48. Critical Thinking
49. Basic Counseling Skill
50. Counseling for Leaders or Supervisor
51. Developing Creativity Thinking & Innovation in Management
52. Assertive Communication Skills for Managers
53. Basic Coaching for Unlimited Success
54. Effective Supervisory & Management Skills
55. Basic Coaching for Unlimited Success
56. Coaching For Performance
57. Decision Making It Right The 1st Time
58. Empowerment and Coaching for Peak Performances
59. High Performance Leadership

FRONTLINE & CUSTOMER SERVICE TRAINING

1. Customer Service Development Program
2. Professional Front Line Service and Phone Etiquette
3. Managing Customer and Complaints
4. Developing a Customer Centric Program
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
5. Customer Service Excellence
6. Customer Service Leadership & Relationship
7. 5 Star Customer Service Program
8. Front Line & Customer Service
9. Telephone Skills & Excellent Customer Services
10. Techniques to Delight your Customers & Excellent Frontline
11. Customer Relationship Management
12. Coaching Customer Service (Train The Trainer)
13. Basic Customer Service Skills, Mindset & Culture
14. Make a Different with Premium Customer Service
15. Managing Change & Enhancing Teamwork for High-Quality Customer Service
16. Managing Customer Service Organization Towards Excellence
17. Putting Customers First and Negotiating with Difficult Customers
18. Telephone Techniques & Effective Communication Skills
19. The Professional Receptionist
20. Developing Customer Centric Program
21. Customer Care Excellence
22. Customer Complaints Investigation Techniques
23. Customer Service & Telephone Techniques
24. Delivering Excellence Customer Service
25. Brilliant Customer Service – How to Go the Extra Mile
26. Enhancing Customer Service Skills
27. Effective Complaints Handling Strategies for Positive Outcome
28. Improving Customer Service for Greater Customer Satisfaction

HUMAN RESOURCE
1. Human Resources Management for Non-Human Resources
2. Human Resources Management Training
3. Train The Trainer (TTT)
4. Effective Payroll Administration Techniques
5. Telephone Skills & Excellent Customer Services
6. Training the Trainer in on Job Training Practices for Technical Purposes
7. Training Need Analysis
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
8. Training Transfer
9. Intergrating Payroll
10. Effective Domestic Enquiry Skills
11. Behavioral Interview Technique
12. Recruitment & Selection Training
13. Modern Human Resources Training
14. Competency Mapping in Training Needs Analysis
15. Competency-Based Behavioral Interviewing
16. Tax Planning for HR Managers
17. Achieving Result through KPIs
18. Developing & Implementing Winning KPIÕs
19. Developing & Recruiting People
20. Developing An Effective Competency Based TNA
21. Developing Key Performance Indicators (KPI) for Business Success
22. Domestic Inquiry
23. Effective Coaching
24. Effective Human Resource Policies & Employee Handbook
25. Effective Presentation Skill for HR Personnel
26. Employee Retention
27. Employment Act 1955 & Domestic Inquiry – Applications and Implications
28. Evaluation On Effectiveness of Training (EET)
29. Enhancing Smart Human Resource Competencies
30. Evaluating Training Programs & Return On Investment (ROI)
31. Get It Right Ð Getting The Right Staff for Your Organization
32. Handling Discipline at work
33. Handling Problem Employees
34. High Impact Training Design & Development
35. Hiring Top Performer
36. How to Make Your Training Fun & Effective
37. How to Set Up & Manage a HR Department
38. HR Documentations and SOP- Design, Develop and Effective Implementation
39. HR Skills for Non-HR Manager
40. Managing Effective Performance Appraisal
41. Managing Talent & Succession Planning towards Positive Transformation
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
42. Mastering Interview Techniques: Select the Right People
43. Performance & Rewards Management
44. Behavior-Based Interview Skills
45. Performance Management: Managing Employee Performance
46. Shaping the Workforce Mind-set and Attitudes
47. Succession Planning
48. Termination of Employment: Due to Misconduct, Retrenchment and Redundancy
49. The Practicality of Recruitment and Talent Management
50. Training & Conducting Orientation Program
51. Training a Trainer for Supervisors
52. Training Needs Analysis
53. Coaching and counselling dynamics
54. You are Hired! -SMART Recruitment & Selection Techniques
55. Coaching for Performance
SALES / MARKETING / BRANDING / NEW MEDIA MARKETING
1. Closing Sales with The Power of Profiling
2. Professional Sales Excellence
3. Facebook Impact For Business
4. DiSC for Sales
5. Successful Selling & Negotiation Skills
6. Product Brand Management
7. Social Media for Business
8. Closing Sales with the Power of NLP
9. Successful Negotiations : Negotiation Beyond No
10. Financial Skills for Sales and Marketing Personnel
11. Integrating Social Media and Marketing Communication
12. The Power of Influence
13. Basic Sales for Non-Sales Personnel
14. Be a Consultant and Succeed in Sales
15. Building A High Performance Sales Force
16. Consultative Selling skills
17. Dynamics of Sales
18. Effective Sales & Marketing Presentation Skills
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
19. Effective Sales Closing Techniques
20. Effective Sales Management
21. Internet Marketing
22. Negotiation Skills
23. Enhancing Sales & Service Excellence for Business Success
24. Essential Top Marketing & Sales Strategies In Today’s Market Place
25. Essential Selling Skills
26. Excellence Negotiation Skill for Marketer/Sales Person
27. How to win & influence Customers
28. Increase Sales through Smart Selling
29. Instant Rapport to Build Lasting Relationships
30. Key Account Management
31. Handling Sales Objections and Negotiations
32. Social Internet to gain Market Share
33. Marketing to Win the Market
34. Personality Based Selling
35. Persuasive Presentation for Managers and Sales People
36. Preparing a Marketing Plan
37. Reinventing Marketing Strategies to Success
38. Successful Selling Techniques or Interactive Selling
39. Retail Selling Skill
40. Sales Leadership
41. Sales Training For Non Sales Professionals
42. –Selling to Decision Makers
43. Facebook For Business
44. Psychology of Sales
45. Strategic Marketing Analysis
46. Strategic Selling for Sales Engineer
47. New Media Selling Skills & Techniques
48. The Psychology of Sales & Closing Techniques
49. Turning Objection into Sales
50. Winning Sales Calls
51. Sales/Marketing Preparing a Marketing Plan
52. Mobile Apps Marketing
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
53. Quality Excellence in Business Operation
54. Sales/Marketing Telemarketing & Telesales

BUSINESS SKILL TRAINING

1. Understanding Body Language Training
2. Office Etiquette Training
3. Effective Communication Skills
4. Stress & Time Management Training
5. People Management Skills Training
6. Excellent Business Communication And Negotiation Skills (Using NLP)
7. Excellence Secretary Workshop
8. Writing Good Business Documents and Reports
9. Office Etiquette Training
10. Better Communication & Business Writing Skills That Works
11. Email Communication Training
12. Professional Office Management Skills
13. Communication in English – Speak Well, Present Yourself Well
14. Effective Presentation Skills
15. Powerful, Dynamic and Persuasive Presentation
16. Business English – Oral & Communication / Writing / Reading
17. Telephone Techniques and Answering Skills
18. Business Writing & Communication Skills for Executives & Managers
19. Successful Speaking and Presentation Skills
20. The Art of Influencing & Negotiation Skills
21. The Art of Listening
22. Communication and EQ Skills
23. Communication Workshop: SPEAK UP!
24. Conquering Your Fear of Speaking in Public
25. Dynamic Spoken English
26. Effective Communication & Interpersonal Skills for Professional
27. Applied Business Presentations
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
28. Proficiency English Course (Beginner & Intermediate Level)
29. Fun Way of Business English Communication
30. Enhancing Interpersonal Skills
31. Excellent Communication with NLP
32. Grammar and Conversation Course for Clerical & Junior Executives
33. Image-Power & Interpersonal Skills using NLP (Neuro Linguistic Programming)
34. Basic Arabic Language
35. Improving Your Skills in Speaking & Writing English
36. Arabic Communication & Culture Understanding
37. Better Office Etiquette in E-mail Communication, Telephone Calls & Meetings
38. Building Trust through Business Communication
39. Practical Business English for Work
40. Professional Business English Writing & Communication
41. Public Speaking & Presentation Skills
42. Say It in English with Confidence
43. Stand, Speak & Sell: Sales Presentation Skills
44. English at Work
45. English for Executives
46. English for Front Line Personnel
47. Successful Writing at Work
48. Technical Communications In E-Mails, Reports & Speech
49. Technical Report Writing
50. The Essential Skills for Personal Assistants and Secretaries
51. Towards Secretarial Excellent
52. Effective Business Writing Through Impactful E-mail Skills
53. Clerical Development for Admin Staff
54. Creative Business Writing Skills
55. Customer Complaints Investigation Techniques
56. Advanced Professional Business Writing Skills
57. Developing Effective Personal Assistants & Secretaries
58. Developing Positive Attitudes & Habits for Administrative Professional
59. Effective Note Taking & Writing Skills
60. Effective Office Administration
61. Effective Scientific, Technical Writing and communication
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
62. Enhance Your Presentation Skills and Contents
63. Enhancing Reporting and Writing Skills for Technical or Non-Technical Personnel
64. Managing Office Records & Files Efficiently
65. Meeting Management: The Art of Making Meetings Work
66. Minutes Writing for Organizations
67. Office Administration Skills Program
68. Practical Business English skills for Personal Assistants
69. Secretaries and PA Development Program
70. Skills for the Administrative Assistant
71. Business Etiquette for Managers

TEAM BUILDING / TEAMWORK – TEAMWORK MOTIVATION

1. Building Emotionally Intelligent Teams
2. Unleash Your Team Synergy
3. Team Excellent – Improving Productivity & Performance
4. Positive Attitude at Work
5. Synergy in Motion – Team Development Program
6. Transformation Development Program
7. Transformation Organization Culture
8. Motivation & Team Development
9. High Performance Team
10. Building a Winning Team

TEAM BUILDING THEME

1. Adventure
2. Community Challenger
3. Amazing Race
4. Chain Reaction
5. Scavenger Hunt
6. Master Chef
7. Techno Challenge

Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
8. Beach Olympic
9. Team Beat
10. Under Water
11. Pirate
12. 1-2-3 Action

PERSONAL DEVELOPMENT / GROOMING

1. NLP Training
2. EQ & Stress Management
3. Motivation Training
4. Personal Excellence
5. Professional Grooming Career And Business Success
6. DiSC Adventure for Personality
7. Excellence Secretary Workshop
8. Effective Time Management
9. Positive Attitude at Work
10. Professional Grooming
11. Making the Most Out of Your Day (Time Management)
12. The Secret of Positive Thinking
13. Planning for the Future
14. Continuous Image Improvement
15. Time & Stress Management
16. Image Enhancement & Grooming
17. Conflict Resolution and Management Techniques
18. Taking Control of Your Time, Do Less Achieve More-
19. Women Creating A Professional Presence
20. Workplace Personal Effectiveness
21. Combating Negative Stress For Work and Personal Life
22. Developing Excellent Personality And Effective Executives In An Organization
23. Discovering & Developing The Leader In You

Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
24. Dynamic Personal Development for Work Excellence
25. Effective Time Management Planning
26. Stay Motivated & Lead Change Effectively
27. RISE UP! Escalate Your Potential
28. Motivating Employee for Higher Productivity
29. Managing SELF to manage others
30. Efficient Time & Multitasking Management skills
31. Time Management and Organization Skills
32. Managing Stress Management through Time Management

TECHNICAL PROGRAM
1. Reliability Engineering
2. Fundamental of Aerodynamics
3. Building Service Practices
4. Operating Process & Maintenance of Centralized Air Conditioning System
5. Building Services Practices (Mechanical, Electrical and Fire Systems)
6. Water Piping And Pumping Program
7. Rigging And Slinging Awareness Training
8. Overhead Crane Safety Training
9. Forklift
10. Handling Chemical In Workplace
11. Design Of Experiment (DOE) For Quality Improvement
12. Electrostatic Discharge Control (ESD)
13. Arc Welding (SMAW, GTAW and GMAW)
14. Lean Six-Sigma
15. Effective Practices in the Maintenance for Air Conditioning and Refrigeration System
16. Forklift Operator Training (Awareness & Practical)
17. Effective Engineers as Managers in Maintaining a Plant
18. Effective Maintenance for Buildings Mechanical, Electrical & Fire System
19. Electrical Engineering for Non-Electrical Engineers
20. Financial Management for Engineers
21. Fire Protection System
22. Green Technology and The Implementation
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
23. Practical Instrumentation for Automation & Process Control
24. Principles of Preventive Maintenance
25. Website Development & Website Marketing

PUBLIC SECTOR TRAINING

1. Public Finance & Governance
2. Public Sector Management
3. Public Administration – Service Excellence
4. Human Resources for Non-Human Resources
5. Human Resource
6. Implementing Performance Management in the Public Service
7. Personal Mastery
TOTAL QUALITY MANAGEMENT, PRODUCTIVITY TOOLS & ISO
1. BASIC Lean Thinking + Lean Six Sigma
2. Lean Operation / Management
3. Statistical Process Control – SPC
4. 14 Quality Tools For Decision Making And Process Improvement
5. GEMBA 5S (REVIVING 5S PROGRAM. IMPLEMENTING EFFECTIVELY)
6. Expanding Future Success Through Lean Management
7. Practical Kaizen – Continuous Process Improvement
8. Poka Yoke “Achieving ZERO Defects in Production Operation
9. Lean Management Training
10. Kaizen Training
11. Lean Six-Sigma
12. Poka Yoke: Zero Defect
13. Innovative and Creative Circle – (ICC)
14. ISO 9001 : 2000 Internal Quality Audit
15. Problem Solving A3 Toyota method
16. Lean Operations Management
17. Expanding Future Success Through Lean Management
18. 5s Improvement
19. 5S Principles & Implementations
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
20. ISO 9001 : 2008 Quality Management Standards
21. 7 Basic & Advance QC Tools
22. 8 Dimensions of Decision Making
23. Driving Cost Down
24. Effective Data Analysis for Good Decision Making
25. Effective Industrial Housekeeping (5s)
26. Effective Problem solving using Root Cause Analysis Methodology
27. Effective Role as A Production/Factory Manager
28. Failure Mode Effect Analysis (FMEA) – Best Practices & Process Control Plan
29. Kaizen & the 5S of Housekeeping
30. Key 6-Sigma Tools for Continuous Improvement
31. Management Strategies for Cost Reduction and Maximizing Profits
32. Managing Quality & Productivity Improvement in an Organization
33. Production Planning & Control
34. QCC for Top Management
35. Root Cause Analysis & Problem Solving Skills
36. Understanding Lean Concept & Approach in Manufacturing & Service Industry
37. TQM – Total Quality Management

OCCUPATIONAL SAFETY & HEALTH (OSH)

1. Fire Safety (Protection & Risk Management)
2. First Aid Training
3. Handling Food Safety
4. Awareness Training on Office Safety (OSHA)
5. Forklift Safety Training
6. Accident Investigation
7. Office Safety
8. Environmental Laws, Regulations & Pollution Prevention
9. Lead Auditor Course (RABQSA approved) – OHSAS 18001
10. Workplace Safety Inspection
11. Fire & Emergency Response
12. Hazardous Waste Management Master Class
13. OSH for Supervisor
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
14. Behavioral Based Safety Ergonomics & Manual Handling Ergonomics at Workplace
15. Hazard Analysis and Critical Control Points (HACCP)
16. Hazardous Area Classification & Equipment Selection
17. Lock-Out Tag-Out (LOTO) Safety
18. Health, Safety & Environment
19. Industrial Approaches to Fire Safety Engineering Practices
20. Industry Waste Minimization Towards Profitability
21. OSH in Service Sector
22. Understanding & Implementation of OSHA 1994/FMA 1967
23. Safety At Work
24. Awareness Training on Office Safety – OSHA
25. Effective Safety & Health Committee
26. Accident Notification, Investigation & Reporting – NADOPOD
27. Emergency Response Plan – Fire
28. Environment Spills Training (Hazardous Toxic Substances)
29. Hazard Identification, Risk Assessment, Risk Control (HIRARC)
30. Environmental Engineering
31. OSHMS/OHSAS 18001 Introduction & Awareness

OTHER TRAINING PROGRAM – FINANCE & ACCOUNTING

1. Quality Performance Indicator for Accounting Personnel
2. Budgeting and Planning
3. Finance For Non Finance
4. Finance Management Course for Non-Finance Professionals
5. Goods & Service Tax Implimentation
6. Effective Budgeting & Cost Control Training
7. Accounting- A Fresh Start
8. Finance for Non Finance
9. Quality Performance Indicator For Accounting Personnel
10. Best Practices to Reduce Credit Losses
11. Bookkeeping and Accounting Skills
12. Effective Budgeting & Planning
13. Building a World Class Finance Function
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
14. Business Accounting
15. Business Accounting & Finance for Non-Financial Specialist
16. Accounting and Finance for Senior Management and Board Members
17. Communicating Professionally as Accountants & Auditors
18. Corporate Entity Valuation
19. Corporate Risk Management Strategies
20. Cost Analysis
21. Cost Control & Financial Planning for Non-Financial Managers
22. Credit Management & Debt Collection
23. Accounting for Non-Accounting Staff
24. Effective Corporate Tax Planning and Goods and Services Tax Implementation
25. Effective Debt Collection Skills – The Collection Communication
26. Essential of Consolidated Account
27. Accounting Principles & Corporate Practices
28. Financial Management for Project Management
29. Financing Application from Lenders Perspectives
30. Fundamental of Costing & Budgeting
31. Handling Full Set of Accounts
32. Accounts Receivable & Credit Policies Management
33. Interpreting Financial Statements: Ratio Analysis & Financial Performance
34. Introduction to Forensic Accounting & Financial Statements Fraud
35. Islamic Financial Planning
36. Islamic Wealth Management & Financial Planning
37. Managing Problem Accounts
38. Preparation of Consolidated Financial Statements
39. Preparing Financial Proposals
40. Proactive Internal Auditing
41. Strategic Cash Flow Management
42. Strategic Planning, Budgeting & Forecasting
43. Tax Planning for Malaysian Company
44. Tax Planning for SME Companies
45. Understanding Business Performance through Financial Statement
46. Understanding Costing Techniques & Pricing Decisions
47. Understanding Financial Statements & Duties and Responsibilities for Directors
Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA
48. Understanding of Malaysian Taxation & Effective Tax Planning
49. Anti-Money Laundering Act
50.
OTHER TRAINING PROGRAM – PROJECT MANAGEMENT
1. Project, Planning & Scheduling for Professionals
2. Audit Project Management
3. Engineering Project Management
4. Getting Started in Project Management
5. Project Risk Management
6. Strategic Project Management
7. The Fundamental of Project Management
8. Effective Planning & Scheduling for Project Managers
9. Project Management Professional (PMP)

Prepared by:-
MUHAMMAD ZULFQAR LATIF
HSE KINGDOM OF SAUDI ARABIA