Revision No: 1

Revision Date: 09/06/2007

Next Review Date: See Schedule

HOW TO USE APTARE

STORAGECONSOLE/HBSM©

Version Author: Reviewer(s): Approval Authority:

Rusty Major Lynn Granger Lynn Granger
VERICENTER CONFIDENTIAL Print Date: 9/20/2013

This document is copyrighted, and the information contained herein is confidential and proprietary to VeriCenter, Inc.
Do not copy this document without express written permission from an authorized VeriCenter employee. Do not distribute
this document without the express approval of VeriCenter counsel. Unauthorized use, reproduction, or distribution may
subject you to legal and financial penalties.
 HOW TO USE APTARE STORAGECONSOLE/HBSM

Table of Contents
Table of Contents.................................................................................................................ii
Document Revision History...............................................................................................iii
Purpose and Scope...............................................................................................................1
Introduction..........................................................................................................................2
Accessing the Portal.............................................................................................................3
Add Entries to Hosts File.................................................................................................4
Log into HBSM Portal.....................................................................................................5
Review Navigation Bar....................................................................................................6
Run Reports.....................................................................................................................7
Available Reports.................................................................................................................8
Management Reports.......................................................................................................9
Administration Reports..................................................................................................10
SLA Reports...................................................................................................................11
Storage Utilization Reports............................................................................................12
Forecasting & Capacity Planning Reports.....................................................................12
Billing and Usage Reports.............................................................................................13
Ad Hoc Reports..............................................................................................................13
Server Groups................................................................................................................13
Policies...........................................................................................................................14
Administration...............................................................................................................15
Report Details....................................................................................................................16
General Report Information...........................................................................................17
Report Output Format................................................................................................17
Using the Report Designer.........................................................................................17
Using Reports.............................................................................................................18
Tape Media Summary Report........................................................................................19
Bring Up Report.........................................................................................................19
Change Report Scope.................................................................................................19
Open Report in New Window....................................................................................20
Using the Report........................................................................................................20

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Document Revision History

Date Rev. No. Author/Contact No. Revision Summary
09/20/2006 Original Rusty Major/ New document.
281-584-4693
09/06/2007 1 Rusty Major (1) Added more specific information about how
to edit the hosts file. (2) Revised application
functionality/report names to match changes
made by the vendor in the last product upgrade.
(3) Added Ad Hoc Reports section.

04/232008 2 Rusty Major Added information regarding TSM reporting.

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Purpose and Scope

Document Purpose
To show how to use APTARE StorageConsole/HBSM to generate reports useful
for day-to-day administration.

Document Scope

Special Notes or Requirements: Warning: Direct use of APTARE

StorageConsole/HBSM will not damage the backup application. However, using
information gathered from the tool to make changes within the backup application
GUIs, CLIs, or servers may cause harm. Changes should be made only with the
approval of a Storage Engineer.
Input(s): Requirement for APTARE/HBSM report(s).

Output(s): APTARE/HBSM report(s).

Safety/Security Considerations: N/A.

Responsible Personnel1: (1) Storage Engineering. (2) Data Center Staff.

Customer Notification Requirements: N/A.

VeriCenter Internal Notification Requirements: N/A.

Expected Duration: N/A.

Related Documents: N/A.

Terms and Acronyms: See Glossary.

1
Includes VeriCenter management and contractors, vendors, consultants, and other temporary personnel
engaged in the work.

VERICENTER CONFIDENTIAL 1 Print Date: 9/20/2013

 HOW TO USE APTARE STORAGECONSOLE/HBSM

Introduction
Under a global partnership agreement with APTARE, Hitachi Data Systems leverages
APTARE StorageConsole within the Hitachi HiCommand Backup Services Manager
(HBSM) software suite. APTARE StorageConsole/HBSM is a tool used for reporting
and trending on NetBackup, TSM, and other popular backup products.

This guide briefly discusses the reports accessible through APTARE StorageConsole/
HBSM (see the Available Reports section) and how they may be used to gather
information. Although the full depth of the tool is not covered in this document, a
number of the more useful reports are discussed in the Report Details section.
Note: Some of the reports/actions listed in this document may not be available to all
users.

Warning: Direct use of APTARE StorageConsole/HBSM will not damage the backup
application. However, using information gathered from the tool to make changes within
the backup application GUIs, CLIs, or servers may cause harm. Changes should be made
only with the approval of a Storage Engineer.

Accessing the Portal

Task √ Steps
1. On Windows systems, open the hosts file by navigating to the following
Add Entries to location:
Hosts File
c:\WINDOWS\system32\drivers\etc\
or
c:\WINNT\system32\drivers\etc\
2. Right-click the file named “hosts,” select “Open With,” and choose
Notepad; or double-click the file and select to open the file with Notepad.
3. Add the following entries to the hosts file directly under the line with
“localhost”:

10.224.66.32 hbsmPortal.vericenter.com hbsmPortal #Aptare/HBSM Portal

10.224.66.32 hbsmAgent.vericenter.com hbsmAgent #Aptare/HBSM Agent

4. Save the hosts file and close it.

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Task √ Steps
5. Open a browser and enter http://hbsmportal.vericenter.com
Log into HBSM
Portal
a. Enter the login credentials you were given to access the portal.

b. If you forget your password, contact a member of the Data Assurance

team (during normal business hours only) to have it reset. If this is a
shared account, contact another team member.

6. The Web page that appears after logon will look similar to the screenshot
below. Reports are shown in the left-side pane, and the default Home page
is shown in the right-side pane.

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Task √ Steps
7. Review the navigation bar of the Web page (shown below), which contains
Review the following items:
Navigation Bar
a. Home – Takes you to the default Home page.

b. View – Allows you to toggle “Global Navigator” (the reports in the left-side pane)
and change the default Home page settings.

c. Tools > Search – Allows you to search for servers and also allows some users to
access the Restore Wizard and Manage Restore Jobs screens.

d. Tools > Agent Status – Allows you to get a quick overview on status of all installed
agents and data collectors.

e. Help – Provides context-sensitive help.

f. Version – Shows the current version of the portal.

g. User – Shows the name of the user currently logged in.

h. Logout – When clicked logs out the current user and loads the login page.

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Task √ Steps

Run Reports 8. In the left-side pane, highlight the report you wish to run; then select the
parameters for the report in the right-side pane. Note: Some reports may
combine NetBackup, TSM, and other backup application data. Use the
Advanced Tab to select specific options. Remember to change the Select
Event Type drop down to Use Advanced Tab if any of these settings are
changed.

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Available Reports

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Report Types Reports

1. Job Status Summary – Bar chart showing aggregate numbers of
Management successful, warning, and failed backups and/or restores; you can drill
Reports down into each section of the bar for more information.

2. Job Volume Summary – Bar chart tracking total volume and number of
files backed up and/or restored for the period; you can drill down into the
bars for more information.

3. Backup & Restore Duration – Bar chart tracking total time spent doing
backups and restores; you can drill down into the bars for more
information.

4. Error Log Summary – Spreadsheet displaying backups and restores that

have failed; you can drill down into some fields for more information.

5. Consecutive Errors By Client – Spreadsheet displaying a list of clients

that have had failures, including number of consecutive errors and n of
consecutive days; you can drill down into some fields for more
information.

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Report Types Reports

1. TSM Storage Pools Dashboard – Provides pie and bar charts depicting
Administration Storage Pool utilization, tape occupancy summary pie chart, tape media
Reports summary pie chart and Storage Pool Process summary; you can drill down into
some fields/charts for more information

2. Data Protection Dashboard – List of failed backups, bar chart of backup

and restore status, 7-day overview with color-coded status indicators, and
monthly backup summary for each client; you can drill down into some
fields/charts for more information.

3. Command Center Dashboard – Real-time comprehensive view of backup

environment, including job summary, library/drive status, storage unit
utilization, APTARE/HBSM Agent status, etc.; you can drill down into
some fields/charts for more information.

4. Operations Dashboard – Operational overview of backup environment,

including backup status SLA bar chart, media status pie chart, largest
backup volume pie chart, library media status chart, etc.; you can drill
down into some fields/charts for more information.

5. Media Forecasting Dashboard – Bar and pie charts depicting historical,

real-time, and forecasted media usage and status info; you can drill down
into some fields/charts for more information.

6. Client Schedules Dashboard – Detailed information about status of

scheduled backups on a per-day basis, including percentage complete,
along with library and drive status, storage unit utilization, and real-time
job summary; you can drill down into some fields for more information.

7. Mission Control – Snapshot of backup and restore status using color-

coded status indicators; you can drill down into some fields for more
information.

8. Job Summary – Spreadsheet showing details of backup and restore

events; you can drill down into some fields for more information.

9. Pending Client Backups – Spreadsheet showing upcoming scheduled start

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Report Types Reports

1. Backup Status SLA – Bar chart depicting successes, warnings, and
SLA Reports failures for backups, including failure percentage and dashed SLA goal
line; you can drill down into each section of the bar for more
information.

2. Backup Start Time SLA – Bar chart showing backups and how closely
they actually began compared to their scheduled start time; you can drill
down into each section of the bar for more information.

3. Backup Duration SLA – Bar chart showing total number of backups that
completed within a range of time; you can drill down into each section of
the bar for more information.

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Report Types Reports

1. Disk Usage & Performance Dashboard – Usage and performance for
Storage Utilization Disk Storage Units; you can drill down into some fields/charts for more
Reports information.

2. Tape Library & Drive Utilization – Bar chart showing average drive
utilization for time period; you can drill down into some fields/charts for
more information.

3. Tape Media & Disk Utilization – Charts showing specific volume pool
and volume group details; you can drill down into some fields/charts for
more information.

4. Tape Media Summary (click report name for more information) –

Spreadsheet providing detailed information about individual media,
including status, volume pool, and group assignments, plus media
expiration date.

5. Drive Utilization & Performance – Bar charts providing utilization and

performance data for each drive in a tape library; you can drill down into
some fields/charts for more information.

6. Drive Performance Summary – Spreadsheet providing high-level

information about each drive in a library; you can drill down into some
fields for more information.

7. TSM Database Utilization – Bar chart showing utilization of TSM

internal database; you can drill down into some fields/charts for more
information.
1. Tape Drive Usage & Forecast – Bar charts depicting historical, real-
Forecasting & time, and forecasted tape drive usage; you can drill down into some
Capacity Planning fields/charts for more information.
Reports

2. Scratch Pool Usage & Forecast – Bar charts depicting historical, real-
time, and forecasted scratch pool usage; you can drill down into some
fields/charts for more information.

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Report Types Reports

1. Billing & Chargeback Summary – Spreadsheet showing costs of backups
Billing and Usage and restores; you can drill down into some fields for more information
Reports (note that these will all be $0, since the data will not be configured).

2. Server Consumption Summary – Spreadsheet showing total data backed

up for all servers listed; you can drill down into some fields for more
information.

Ad Hoc Reports 1. SQL Reports – Allows for creation of customizable reports on any field
within the APTARE/HBSM databases. The reports can be made visible
to all or selected users.
1. VeriCenter – Top-level hierarchy containing Server Groups listed below:
Server Groups

a. Customers – Lists servers by customer. This group is broken down

by Customer Name and H6 number.

b. Masters – Lists servers by the owning Master Server.

c. Policy Domains – Lists servers by owning Policy Domains

d. SunGard – currently empty

e. TSM Instances – Lists servers by owning TSM instance

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Report Types Reports

1. Billing and Usage Policies
Policies

a. Billing and Usage Policies – Defines costs for billing and usage;
currently not configured.

2. Backup Policies

a. Veritas NetBackup Policies – Details of the backup policies within

NetBackup; you can drill down into some fields for more
information.

3. Notification Policies

a. Email Notification Policy – Set up e-mail notifications.

b. SNMP Notification Policy – Set up SNMP notifications.

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Report Types Reports

1. Control Panels
Administration

a. Discovery – Allows for discovering devices that are not being

backed up; currently unlicensed feature.

b. Data Collector Policies – Allows for configuration of data collectors

2. Security

a. My Profile – Your user information; allows password changing.

b. Users and Privileges – Listing of all users currently defined in the

system and their current access level.

3. Database Administration

a. Database Tablespace Management – Information about, and

management of, the APTARE database.

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 HOW TO USE APTARE STORAGECONSOLE/HBSM

Report Details

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General Report Information

The reports all share some the same look and feel and require similar basic parameters that are
described below.

1. Reports that have a bar chart icon present information in

Report Output Format a bar chart format.
2. Reports that have a spreadsheet icon present information
in a spreadsheet.
3. Reports that have a combination icon present
information in various formats on the same page.

Clicking the report you want to view causes the Report

Using the Report Designer Designer for that specific report to open in the right-side pane.
Several options in the designer can be changed. The options
vary for the different report designers, but all should be self-
explanatory. Some of the options include:

1. Report Designer Tab

a. Time Period or Start Date – Select the pre-defined time

periods or choose your own.

b. Report Scope – Choose to report by site, library, or client.

c. Event Type – Filter report by backup type.

d. Event Status – Filter report by final job status.

e. Customized name – Popular reports can be named and

saved to be run in the future via a single click

2. Advanced Options Tab

f. Time Zone – Select specific time zone

g. Job Type – Select specific parameters for each backup

product

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Below are some tips to use after the report has been presented:
Using Reports
1. You can sort the page by clicking the column headings at the
top, but you can sort on only one column at a time.

2. Much of the time, cell contents can be clicked to open

another report to drill down for more information.

3. You can export some reports to a comma-delimited file by

clicking the Export Icon at the top left.

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Tape Media Summary Report

This report provides detailed information about individual media, including status, volume pool, and
group assignments, plus media expiration date.

Task √ Steps

Bring Up Report 1. Expand the Storage Utilization Reports folder and select Tape Media
Summary to bring up the Tape Media Summary Report Designer in
the right-side pane.

2. Under Select Report Scope, click the dropdown arrow to change the
Change Report scope. In most cases, By Server Group will be the proper selection,
Scope requiring you then to select the Master Backup server. Choose the
correct one for your environment.

Note: You may be shown only one option.

3. Leave Select Media Location and Select Media Status at

the All Media default.

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Task √ Steps

Open Report in 4. Once the report parameters are set, click View Report to open the
New Window report in a new window.

Using the Report 5. This report is useful for matching up unknown ejected tapes, etc.

First, find the MediaID. The Volume Pool column tells you that the
media is scratch or else shows the name of the customer who owns
the media. The Volume Group tells you whether the media is
vaulted.

Note: Normally, an “xxx_onsite” designation means that those

particular tapes are ejected and are kept onsite to make room in the
library. Groups marked “xxx_offsite” are ones for which the
customer pays offsite vaulting fees. Those tapes need to be sent
offsite for storage.

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