Career Development of Service Company

Career Development
A formal approach taken by an organization to help its people acquire the skills and
get multiply jobs experience needed to perform current and future jobs and do multiply task is
termed as career development.

Career Planning
Career planning is the process by which one select career goals and the path to these goals. The
major focus of career planning is on assisting the employees achieve a better match between
personal goals and the opportunities that are realistically available in the organization.

Employees role in Career Management of service Company

• Communicate mission, policies, and procedures.
• Provide training and development opportunities, including workshops.
• Provide career information and career programs.
• Offer a variety of career paths.
• Provide career-oriented performance feedback.
• Provide mentoring opportunities to support growth and self-direction.
• Provide employees with individual development plans.

Objective of career planning of Service Company

•To attract and retain the right type of person in the organization.
•To map out career of employees suitable to their ability and their willingness to be
trained and developed for higher positions.
•To have a more stable workforce by reducing labor turnover and absenteeism.
•It contributes to man power planning as well as organizational development and effective
achievement of corporate goals.
•To increasingly utilize the managerial talent available at all levels within the organization.
• To improve employee morale and motivation by matching skills to job r e q u i r e m e n t a n d by
providing opportunities for promotion.
•It helps employee in thinking of long term involvement with the organization.
•To provide guidance and encourage employees to fulfill their potentials.
•To achieve higher productivity and organizational development.
•To ensure better use of human resource through more satisfied and productive employees.
•To meet the immediate and future human resource needs of the organization on the timely basis.
Need for Career planning of Service Company

 To desire to grow and scale new heights.

 Realize and achieve the goals.
 Performance measure.
 High employee turnover
 To educate the employees
 It motivates employees to grow.
 It motivates employees to avail training and development.
 It increases employee loyalty as they feel organization care’s about them.

Career Planning and Development Process of Service Company

1. Identifying individual needs and aspirations: It’s necessary to identify and

communicate the career goals, aspiration and career anchors of every employee because
most individuals may not have a clear idea about these. For this purpose, a human
resource inventory of the organization and employee potential areas concerned.
2. Analyzing career opportunities: The organizational set up, future plans and career
system of the employees are analyzed to identify the career opportunities available
within it. Career paths can be determined for each position. It can also necessary to
analyze career demands in terms of knowledge, skill, experience, aptitude etc.
3. Identifying match and mismatch: A mechanism to identifying congruence between
individual current aspirations and organizational career system is developed to identify
and compare specific areas of match and mismatch for different categories of
employees.
4. Formulating and implementing strategies: Alternative action plans and strategies for
dealing with the match and mismatch are formulated and implemented.
5. Reviewing career plans: A periodic review of the career plan is necessary to know
whether the plan is contributing to effective utilization of human resources by matching
employee objectives to job needs. Review will also indicate to employees in which

Career Management Method of Service Company

 Training: Training is teaching or developing any skills and knowledge related to specific
goals of improving capability, productivity and performance.
 Planning workshop: A career planning workshop is a planned learning event in which
self-assessment exercise and group discussion for goal setting and action planning
segment.
 Career coaches: A career coaching is to empower professionals by help you identify
your goals develop a strategy with action step to reach those goals.
Comprehensive Approach to Retaining Employees : Service company suggest
building comprehensive retention programs around the steps below.
 Using effective selection techniques: The process begins with a thorough
understanding of the jobs to be filled. It includes a solid job analysis and an effective
and efficient hiring process.

 Offering professional growth opportunities: Professional growth is a well-thought-

out training and career development program that can provide a strong incentive for
staying with the company.

 Providing career direction: Providing career direction means discussing employee’s

career preferences and prospects at the firm, and helping them lay out potential career
plans. Employees are responsible for making career plans, setting goals, and utilizing
development opportunities in respect to their own career development.

 Offering meaningful work and Encouraging ownership of goals: An important part

of retaining employees is making it clear what your expectations are regarding their
performance and responsibilities. This helps employees “own” their behaviors and
results.