The HR supervisor within the communication business means I'd possess to search out

appropriate workers for the job. Few steps can be essential to following using people, but
they might not essentially be those for the job.

Recruitment- When recruiting my company depends on how well I prepare and publicize
the job ad, as well as how well I screen applicants. My advertisement needs to state the
qualifications and skills needed e.g. At least 5 or more subject including Math and English, A
degree in Communication skills, etc. However, it’s best I also give the job analysis and job
description. That way, when I get to the interview, am only meeting only the best candidates
that most closely fit what we’re looking for.

2.      Selection- This is a follow up of recruitment, conducting interviews and choosing

which best candidate meet the requirement of the job (shortlisting). Main thing I look for is
communication skill and Customer service. Is this candidate able to calm down a raging
customer?

3.      Training- Although I select the best candidate, I still need him/her to go through the
process of training. I need my employees to be at their best so Digicel can be ahead of Flow
my rivals. I prefer on- the job training because it provides candidates with on-going
knowledge and skills essential to the full and adequate performance on the job given. This is
also were I evaluate my employee’s performance to see if I truly employed the right
candidate.

4.      Performance Appraisal- One of the most important thing is keeping my employees
motivated. The business cannot be run without my employees and also, I need my
employees to work at their best. So, by motivating employees I either give bonuses,
coupons, gift card, offer free lunches for a week and give my employees of the month a
certificate.

 These are good to observe but may not assure success find the most effective workers.
What I feel is finest is to seek out in regards to the workers' personalities, discover in the
event that they talk nicely with people, and different petite background checks on them.

Yes, the primary steps are necessary, but because the HR supervisor on this industry, I think
simply just a little additional analysis on the candidates shall be important to seek out the
best.
References
Samuel C.Certo & S.Trevis Certo. (2012). Modern Management Concepts and Skills. Prentice
Hall.

This discussion was structured properly and each step were explained clearly and is very
understandable.