E - WARRANTY CERTIFICATE

b - j.lSï iy;slh
cj;juthj rhd;wpjo;

Category
j¾.h Smart Phone
tif

Model
udÈ,sh Redmi Note 9 Forest Green 4GB RAM 128GB ROM
khjpup

IMEI No. / Serial No.

IMEI wxlh $ Serial wxlh 863883055950963
IMEI vz; / njhlupyf;f vz;

Warranty Reference No.

j.lSï fhduq wxlh MISHDL00217222336
cj;juthj Fwpg;G vz;

Warranty Start Date

j.lSï wdrïNl Èkh 2020-09-15
cj;juthj njhlf;f Njjp

Customer's Name
mdßfNda.slhdf.a ku M.N.M. Nawaf
thbf;ifahsupd; ngau;

Customer's Address No 294/C, Mathalana, Ruggahawila

mdßfNda.slhdf.a ,smskh
thbf;ifahsupd; tpyhrk;

Customer's Telephone No.

mdßfNda.slhdf.a ÿrl:k wxlh 0760415054
thbf;ifahsupd; NjhiyNgrp ,yf;fk;

Customer's E-mail Address

mdßfNda.slhdf.a úoHq;a ;eme,a ,smskh mnmnawaf1@gmail.com
thbf;ifahsupd; kpd;dQ;ry; Kftup

Dealer's ID
wf,ú ksfhdacs;hdf.a wxlh SHDL00217
tpdpNahf];jupd; ,yf;fk;

Dealer's Name
wf,ú ksfhdacs;hdf.a ku Sawana Cellular
tpdpNahf];jupd; ngau;

Dealer's Telephone No.

wf,ú ksfhdacs;hdf.a ÿrl:k wxlh 0777894843
tpdpNahf];jupd; NjhiyNgrp ,yf;fk;

Dealer's City
wf,ú ksfhdacs;hdf.a k.rh Nittambuwa
tpdpNahf];jupd; efuk;

Dealer's District
wf,ú ksfhdacs;hdf.a Èia;%slalh Gampaha
tpdpNahf];jupd; khtl;lk;

Please note that warranty terms and conditions are in page 3.

j.lSï j.ka;s yd fldkafoais 4 jk msgqfõ we;s nj lreKdfjka i,lkak'
cj;juthj tpjpKiwfs; kw;Wk; epge;jidfs; gf;fk; 5 ,y; cs;sd vd;gij epidtpy; nfhs;f.

PAG E 1 OF 5
 Business Hours
Monday to Friday
9:00am to 6.00pm
Saturday
9:00am to 1:00pm

újD;j ;nk fõ,djka

i`ÿod isg isl=rdod
fm'j' 9(00 isg m'j' 6(00
fikiqrdod
fm'j' 9(00 isg m'j' 1(00

National Service Partner tpahghu neuk;

jpq;fs; Kjy; nts;sp tiu
DRM Electronics Project (Private) Limited K.g. 9:00 Kjy; gp.g. 6:00
Hotline: 0715 173 173 rdpf;fpoik
K.g. 9:00 Kjy; gp.g 1:00

Warranty Period
j.lSï ld,h
cj;juthj fhyk;

Device months
Wmdx.h 12 udi
rhjdk; khjk;

Battery & Charger months

negßh yd pdcrh 6 udi
kpd;fyk; kw;wk; rhu;[u; khjk;

Service Warranty months

fiajd j.lSï N/A udi
Nrit cj;juthjk; khjk;

Please note that warranty terms and conditions are in page 3.

j.lSï j.ka;s yd fldkafoais 4 jk msgqfõ we;s nj lreKdfjka i,lkak'
cj;juthj tpjpKiwfs; kw;Wk; epge;jidfs; gf;fk; 5 ,y; cs;sd vd;gij epidtpy; nfhs;f.

PAG E 2 OF 5
Mi Warranty Terms and Conditions
1. This is a limited time warranty, it’s only valid in Sri Lanka and the product is not eligible for international
warranty. To the fullest extent permitted by law, warranty service may only be performed by Xiaomi
or Xiaomi authorized service centers.
2. This is a computer generated e-warranty certificate, does not require dealer's rubber stamp, signature
or customer's signature.
3. Product warranty and support starts at the earlier of the following events:
• Start date mentioned in the e - warranty certificate
• Date of the device activation
4. Xiaomi may conduct diagnostic tests on customers products to identify the causes of failures/ defects.
Before returning any unit for service, customer should backup data and remove any confidential
and/or personal information from the product. Xiaomi is not responsible for damage or loss of any
program, data or removable storage media.
5. This warranty does not cover the following cases.
• If the product serial number IMEI number or warranty seal is illegible or has been removed,
erased, defected, altered, and/or tampered. If any accessory or external part of the product
is missing.
• Warranty does not cover natural wear & tear, usage under extreme conditions, damage due
to improper care (accident, misuse or negligence)
• If any damage occurs in/on outer surface of the product, including but not limited to cracks,
dents or scratches on the exterior cases, screens, camera and other attachments.
• If cover pattern locked or Mi Account Locked.
• General maintenance, password reset assistance, Mi Account forget, cleaning, application
update/installation, rooted, product demonstration or any other service other than repair/
replacement.
• Deterioration of the product caused by normal wearing and tearing, including but not
limited to rust or stains.
• Defects or damage resulting from accident, misuse, abnormal use, abnormal conditions,
improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect or unusual
physical electrical or electromechanical stress.
• Any other circumstances that are contradictory or are not in compliance with business
ethics.
6. Xiaomi will determine whether the product is “Out of Warranty” at the company’s discretion according
to the standards listed below. Repair of "Out of Warranty" products shall be seperately quoted by the
Xiaomi service centre and respective service shall be provided upon service fee payment.
• Violation against warranty, including but not limited to customer inducted damage, such as
self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with
product manual and so on.
• Invalid warranty
• Expired warranty

PAG E 3 OF 5
Mi j.lSï j.ka;s yd fldkafoais
1' iSudiys; j.lsSula Y%S ,xldj i`oyd muKla ls%hd;aul jk w;r fuu ksIamdokh wka;¾cd;sl
j.lSula i`oyd j,x.= fkdfõ' Xiaomi fyda Xiaomi n,h,;a fiajd uOHia:dkj,§ muKla j.lSï
fiajd l%shd;aul ùu isÿ jkq ,efí'
2' fuh mß.Klfhka ckkh lrk ,o b - j.lSï iy;slhla jk w;r" wf,ú ksfhdað;hdf.a rn¾
uqødj" w;aik fyda mdßfNda.slhdf.a w;aik wjYH fkdfõ'
3' ksIamdokh ioyd j.lSu iy ta yd iïnkaO fiajdjka wdrïyjkqfha my; wjia:dj,ska fmrd;=j
Wodjk Èkhl§h'
• b - j.lSï iy;slfha i|yka wdrïNl Èkh
• Wmdx. il%Sh lsÍfï Èkh
4' lsishï wl¾ukH;djhla fyda fodaIhla ms<sn`o fidhd ne,Su i`oyd Xiaomi úiska mdßfNda.slhd i;=
NdKavh iïnkaOfhka mÍlaIKhla isÿ flfrkq we;' fiajdjka i`oyd lsishï Wmdx.hla Ndr§ug
fmr mdßfNda.slhka úiska wod, Wmdx.h ;=, we;s o;a; ;uka fj; .nvd lr.ekSula l, hq;= w;r
;ukaf.a fm!oa.,sl fyda ryis.; f;dr;=re bj;a lsÍug lghq;= l< hq;=fõ' lsishï jevigyklg
fyda .,jd bj;a l, yels o;a; .nvdjlg isÿjk ydkshla iïnkaOfhka Xiaomi j.lSula orkq
fkd,efí'
5' my; ±lafjk isoAëka j, § fuu j.lSu n,d;aul fkdfõ'
• ksIamdokfha iSßh,a wxlh" IMEI wxlh fyda j.lSï uqødj lshjd .ekSug fkdyels ùu fyda
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ksIamdokfha fldgila fyda fjk;a ndysr fuj,ula wia:dk.; ù ;sîu'
• idudkH Ndú;fha§ isÿjk iajdNdúl fjkialï yd wka; ;;ajhka hgf;a Ndú;h" yd wksis
Ndú;h ^wmßlaIdldÍ Ndú;h" whq;= Ndú;h" fkdie,ls,su;a nj& i`oyd j.lSula j,x.=
fkdfõ'
• ndysr wdjrK ;=<" iAl%Ska" leurd ldp" nÜka iy fjk;a wx. wdÈfha mqmqrd ;sîï"
lvf;d¿ùï" iSÍï" wdÈh we;=,;aj Bg muKla iSud fkdù ksIamdokh u;=msg mDIaGh ;=,
fyda u;=msg lsishï ydkshla isÿù ;sîu'
• lj¾ meg¾ka fyda Mi .sKqu f,dla ù ;sîu'
• fmdÿ kv;a;= lr ;sîu" uqrmoh fjkialr ;sîu" Mi .sKqu wu;l ùu fyda .sKqu bj;a lsÍu"
uDÿldx. hdj;ald,Sk lsÍu fyda ia:dmKh lr ;sîu" rEÜ lsÍu" NdKav m%o¾Ykh lsÍu
hkd§ kv;a;= yd wdfoaYk lghq;='
• u< ne`§u iy me,a,ï ne`§u w;=¿j idudkH Ndú;fha§ ÿrl:kh yd Wmdx. merKs ùu'
• wk;=re" wjNdú;hka" widudkH Ndú;hka" widudkH ;;ajhka" kqiqÿiq .nvd lsÍï" Èhr"
c,jdIam" wd¾ø;dj" je,s fyda ¥ú,s hdka;%sl wd;;shlg ,la lsÍu'
• jHdmdr wdpdrO¾u lv lrk fyda tjeks wdpdrO¾u iu`. tl`. fkdjk ´kEu ;;ajhla'
6' my;ska ,ehsia;=.; lr ;snQ lreKq u; mokï ù Xiaomi iud.fï wNsu;h mßÈ lsishï ksIamdokhla
i`oyd j.lSï ysñ fkdjk nj ;SrKh lsÍug bv ;sfí' j.lSu i`oyd j,x.= fkdjk ksIamdok
iïnkaOfhka Xiaomi fiajd uOHia:dkj,§j fjka jYfhka .dia;= weia;fïka;= isÿ flfrk w;r
tjeks fiajd i`oyd kshñ; .dia;= f.úh hq;= fõ'
• ;uka úiska lr.kakd ,o w¿;ajeähd" c,hg ksrdjrKh lsÍfuka" wjNdú;fhka" fjkia
lsÍï" ksIamdok w;afmd; wkqj lghq;= fkdlsÍu we;=¿ iy Bg iSud fkdjk wdldrfhka
ksIamdokh fj; we;s ydks" j.lSï j.ka;s iy fldkafoais W,a,x>kh lsÍu'
• wj,x.= jQ j.lSï'
• l,a bl=;a jQ j.lSï'

PAG E 4 OF 5
Mi cj;juthj tpjpKiwfSk; epge;jidfSk;
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My; mq;fpfupf;fgl;l Nrit epyaq;fspdhy; kl;LNk rl;lj;jpdhy; KOikahf mDkjpf;fg;gl;l
mstpw;F nraw;gLj;j KbAk;.
2. ,J fzpdp cUthf;fpa kpd; cj;juthj rhd;wpjo;> tpw;gidahsu; ug;gu; Kj;jpiu> ifnahg;gk;
my;yJ thbf;ifahsupd; ifnahg;gk; Njitapy;iy.
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• njhlf;f Njjp kpd; cj;juthj rhd;wpjopy; Fwpg;gplg;gl;Ls;sJ
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MdJ fz;lwpAk; Nrhjidfis Nkw;nfhs;Sk;. VNjDnkhU gFjpia thbf;ifahsu; Nritf;F
toq;Fk; Kd; mjpYs;s jdpg;gl;l my;yJ ,ufrpa jfty;fis ghJfhj;J nfhs;tJld;
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Nrkpg;GfNsh Nrjkile;jhy; my;yJ ,of;fg;gl;lhy; mjw;F Xiaomi vt;tifapYk; nghWg;Ngw;fhJ.
5. fPNo Fwpg;gplg;gl;Ls;s ve;jnthU epiyikapd; NghJk; ,e;j cj;juthjk; nry;Ygbaw;wjhFk;.
• cw;gj;jp nghUspd; njhlyupyf;fk;> IMEI njhlupyf;fk;> cj;juthj Kj;jpiu
NtWgl;bUj;jy;> mfw;wg;gl;bUj;jy;> mopf;fg;gl;bUj;jy;> cUf;Fiye;jpUj;jy;>
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Jiz cgfuzq;fs; my;yJ ntspg;gFjpfs; njhiye;jpUj;jy;.
• nghUspd; cl;Gw my;yJ ntspg;Gw gFjpfspy; VNjDk; Nrjk; Vw;gl;bUj;jy; mj;Jld;
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• Vida Nritfs; nghJthd guhkhpg;G> flTr;nrhy; kPs; xOq;fikg;G cjtp> Mi
fzf;F kwf;fg;gl;bUj;jy;> Rj;jk; nra;jy;> mg;gpspNf\d; mg;Nll; nra;jy; my;yJ
cs;sPL nra;jy;> Njitaw;w nghUspaf;fk; kw;Wk; gOJ ghu;j;jy; my;yJ khw;wPL
nra;ag;gl;bUj;jy;
• ,aw;ifahf mzpjy; my;yJ fpopjYf;F cl;gl;bUj;jy;. mrhjhuz epiyikfspy;
gad;gLj;jgl;bUj;jy; kw;Wk; Kiwaw;w ftdpg;ghy; my;yJ ghtidahy; Nrjq;fs;
Vw;gl;bUj;jy;. (tpgj;J> jtwhd my;yJ myl;rpakhd gad;ghL)
• tpgj;jpdhy; Vw;gLk; Nrjq;fs; my;yJ FiwghLfs;> jtwhd gad;ghL> mrhjhuz
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ngsjPf> kpd; my;yJ kpd;dZthyhd mOj;jk;.
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6. fPNo jug;gl;l epge;jidfSf;F mikthf nghUshdJ cj;juthjj;jpw;F mg;ghy; cs;sjh vd
Xiaomi epWtdk; Kd;[hf;fpuijahf jPu;khdpf;Fk;. cj;juthjj;jpw;F mg;ghyhd cw;gj;jpg;nghUl;fs;
jdpahf epWtdj;jpd; Nrit epiyaq;fshy; gOJ ghu;f;fg;gLk;. mj;NjhL cupa Nritf;fl;lzk;
thbf;ifahsu;fsplk; mwtplg;gLk;.
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• jtwhd cj;juthjk;
• fhyhtjpahd cj;juthjk;.

PAG E 5 OF 5