從真實生活情境學英文

好簡單 好實用

365 行英文輕鬆學
完勝日常英語
So Easy!
娛樂 餐飲 保健 住宅 辦公室 新聞 購物 旅行
 目錄
Contents

2 前言 Preface 5 娛樂情境 11 餐飲情境

3 手冊使用方式 Entertainment Dining Out
How to Use 6 遊樂園 12 餐廳訂位
4 關於多益普及英語 7 博物館導覽訊息 13 餐點介紹
測驗 About the
8 美術館導覽 14 點餐
TOEIC Bridge Test
9 國家公園資訊 15 小費
43 字彙表 Vocabulary
10 遊輪之旅 16 餐廳滿意度調查

17 保健情境 22 住宅情境 25 辦公室情境

Health Housing Offices
18 預約牙醫 23 租屋 26 辦公室留言
19 看病 24 房屋修繕 27 辦公室用品
20 藥局 28 電腦問題
21 藥罐標籤 29 會議

30 新聞情境 33 購物情境 37 旅行情境

News Shopping Travel
31 天氣預報 34 購物 38 指引方向
32 新聞 35 超市 39 搭公車
36 退換貨 40 計程車跳錶價
41 火車時刻表
42 道路關閉
 前言
Preface

身在國際化時代潮流裡，各行各業都可能接觸來自世界各地的人。為了讓讀
者面對外國人士時，不再有「話到嘴邊，卻說不出正確、相應英文」的情況，
本手冊參考多益普及英語測驗（TOEIC Bridge）的測驗情境，選出生動、貼
近各行各業職場和日常生活的八大情境，包含娛樂、餐飲、保健、住宅、辦
公室、新聞、購物、旅行，365 行都能輕鬆學習可靈活運用在日常生活中的
英文。

此外，本手冊提供各情境的重點字彙、練習題以及主題字彙表，讀者不僅了
解如何使用單字，更有助記憶。

輕鬆地把實用英語運用至工作、生活中，完勝日常英語 So Easy ！

GEAT 台灣全球化教育推廣協會理事長

《365 行英文輕鬆學 完勝日常英語 So Easy！》

作者：李海碩、張迪、蕭婉珍、多益普及團隊
編輯：夏璘、陳誼臻
美術設計：李漪雯、楊惠恩
編審：陳超明
發行人：GEAT 台灣全球化教育推廣協會
網址：www.geat.org.tw

2
 手冊使用方式
How to Use
❷文章難易度
CEFR 歐洲語言
❶情境設定 能力分級分成
三等級：
本手冊包含日
A1 入門級
常生活中的八 A2 基礎級
遊樂園 Amusement Park
CEFR A2, TOEIC Bridge 134-169 分

大情境 B1 進階級
遊樂園是大人、小孩能一起同樂的好地方，當遊客要購票入場時，售票員該
TOEIC Bridge
如何和遊客溝通？ 分數分三階段：
❸職務設定 92-133 分
134-169 分
各行各業可能 170-180 分
會遇到需要使
Tourist: Hi. I’d like to buy two standard
passes and one junior pass. What do
詳見 P4
用英語的狀況， the passes include?

並以一段英文
Ticket attendant: Both passes include unlimited rides.

內容呈現工作
Tourist: Great. How much do they cost?
Ticket attendant: A standard pass is 28 dollars and a
任務 junior pass is 22 dollars. So your total
comes to 78 dollars.
Tourist: Alright, here are 78 dollars. By the
way, when do you
close today?
Ticket attendant: We close at
10 p.m.

❹情境字彙 ￭ 重點字彙 ￭

在設定的情境 Amusement park (n.) 遊樂園 Ticket attendant (n.) 售票員

Standard (adj.) 標準的 Junior (n.) 較年幼者
中必學的單字、
Unlimited (adj.) 無限次的 Come to 總計
片語
By the way 順帶一提

￭ 請將適合的字彙填入空格中 ￭ ❺英文小測驗
One of the ______ subjects we have to learn in Elementary school is math. 實際運用各篇
我們在小學必需學的標準科目之一為數學。 所 學 的 單 字、
I bought a membership that gives me ______ manicures. 片語
我買的會員資格讓我使用無限次的指甲護理。

解答：standard ￭ unlimited

3
 關於多益普及英語測驗
About the TOEIC Bridge Test

多益普及測驗是為了英語初學者及中級者設計的測驗，藉由參加本測驗，能
夠評量日常生活中會使用的英語基礎溝通能力，增加學習指引與動機。
多益普及測驗內容是針對日常生活情境而設計，題材多元、生活化，包含廣
告、廣播、公告、電子郵件、電話留言、備忘錄等。

多益普及測驗能力論述
多益普及測驗分為聽力、閱讀兩部分，分數各為 10 ～ 90 分，總分介於
20 ～ 180 分。以下能力論述讓考生了解，自己的多益普及分數代表能夠做
到的英語相關活動及程度，並設立下一階段的英語學習目標。

TOEIC Bridge 多益普及英語測驗

聽力 閱讀 CEFR 能力論述

可聽懂車站廣播或看懂發車時刻等資訊
B1 能說明自己的日常生活、一天的行程
84 分 86 分
進階級 能理解餐廳的菜單並且點餐
能寫便條給朋友告知集合地點或時間

能聽懂對方的自我介紹
A2 能說明自己家的成員
64 分 70 分
基礎級 慢慢說的話，能理解到達目的地（車站、超市）的路線
能看懂簡單的指示招牌

能聽懂簡單的打招呼（例如：How are you?）

A1
46 分 46 分 能聽懂英文月份、日期、星期及時間
入門級
能數英文數字

*CEFR 歐洲語言能力分級架構，是國際認可的語言能力分級參考標準。

4
娛樂情境
Entertainment
本類別包含外國旅客來台可能從事的娛樂活動情境，
熟悉本情境相關英文字彙將有助於提升相關行業的服務品質。

￭ 遊樂園 Amusement Park

￭ 博物館導覽資訊 Tour Information
￭ 美術館導覽 Art Gallery Tour
￭ 國家公園 National Park
￭ 遊輪之旅 Cruise

5
Entertainment

遊樂園 Amusement Park

CEFR A2, TOEIC Bridge 134-169 分

遊樂園是大人、小孩能一起同樂的好地方，當遊客要購票入場時，售票員該
如何和遊客溝通？

Tourist: Hi. I’d like to buy two standard

passes and one junior pass. What do
the passes include?
Ticket attendant: Both passes include unlimited rides.
Tourist: Great. How much do they cost?
Ticket attendant: A standard pass is 28 dollars and a
junior pass is 22 dollars. So your total
comes to 78 dollars.
Tourist: Alright, here are 78 dollars. By the
way, when do you
close today?
Ticket attendant: We close at
10 p.m.

￭ 重點字彙 ￭
Amusement park (n.) 遊樂園 Ticket attendant (n.) 售票員
Standard (adj.) 標準的 Junior (n.) 較年幼者
Unlimited (adj.) 無限次的 Come to 總計
By the way 順帶一提

￭ 請將適合的字彙填入空格中 ￭
One of the ______ subjects we have to learn in Elementary school is math.
我們在小學必需學的標準科目之一為數學。

I bought a membership that gives me ______ manicures.

我買的會員資格讓我使用無限次的指甲護理。

解答：standard ￭ unlimited

6
 Entertainment

博物館導覽資訊 Tour Information

CEFR A1, TOEIC Bridge 92-133 分

博物館提供遊客沒有預約也能參加導覽的服務，若您是館方人員，該如何製
作告示向遊客說明？

Walk-in Tour:
Highlights of the museum (2-9 visitors)
**No Reservations**
Every Saturday & Sunday at 10:30 AM
Visitors should sign in at the Museum Tour Desk at 10:20 AM.

￭ 重點字彙 ￭
Highlight (n.) 最重要或精采的部分
Reservation (n.) 預約
Sign in 登記、簽到

￭ 請將適合的字彙填入空格中 ￭
I would like to make a ______ for dinner tonight.
我想預約今天晚餐。

Members are required to ______ before entering the club.

會員在進入俱樂部之前，需要先簽到。

解答：reservation ￭ sign in

7
Entertainment

美術館導覽 Art Gallery Tour

CEFR B1, TOEIC Bridge 170-180 分

國家美術館導覽員向遊客們簡單說明今天的行程。

Welcome to the Museum of Art and Culture. My

name is Steven. I’ll be your tour guide today. On
today's tour, we'll see some of this museum's
most famous collections. Also, there is a
special exhibition which opened last weekend.
We’ll cover that in our tour as well.
The tour will last about an hour and end at the
gift shop next to the Great Hall. Please keep
up with the group and raise your hand if you
have any questions.

￭ 重點字彙 ￭
Tour guide (n.) 導覽員；導遊 Itinerary (n.) 行程
Famous collections 有名的收藏品 Exhibition (n.) 展覽
Last + 時間 (v.) 持續一段時間

￭ 請將適合的字彙填入空格中 ￭
A detailed ______ will be sent to you by Friday.
詳細的行程表會在周五前寄給你。

There are several famous sculptures at the ______ .

在那展覽中有數件著名的雕塑品。

解答：itinerary ￭ exhibition

8
 Entertainment

國家公園 National Park

CEFR A2, TOEIC Bridge 134-169 分

許多遊客喜歡到國家公園欣賞台灣獨有的景觀，有些國家公園還會開放旅客
在營地露營過夜，若您在此服務，該如何向旅客說明營地的開放時間？

Opening Hours
■ Visitor Center 8 a.m. to 5 p.m.
■ 10-Mile Scenic Drive, Mountains Overlook on State Route 111
October – February 6 a.m. to 6 p.m.
March 6 a.m. to 7 p.m.
April – September 6 a.m. to 8 p.m.

Bridge Mountains Campground

The campground is open seasonally and is accessible
24 hours a day. Individual and Group campsites are
available on a first come, first serve basis. For more
information visit www.bridgemountains.com.

￭ 重點字彙 ￭
Campground (n.) 營地 Opening hours 開放時間
Scenic (adj.) 風景優美的 Overlook (v.) 俯瞰
Seasonally (adv.) 季節性地 Accessible (adj.) 可進入的；可到達的
First come, first serve 先來先得

￭ 請將適合的字彙填入空格中 ￭
The menu of this restaurant changes ______ .
這間餐廳的菜單隨著季節改變。

The hotel is easily ______ by public transport.

搭乘大眾運輸即可輕鬆到達該飯店。

解答：seasonally ￭ accessible

9
Entertainment

遊輪之旅 Cruise
CEFR B1, TOEIC Bridge 170-180 分

想來點不一樣的旅遊方式？看看旅遊專員向遊客介紹的特色遊輪之旅吧！

Tourist: Could you introduce this tour for us?

Agent: Sure. It includes a minivan that picks you up and
drops you off at the hotel, a one-day cruise tour to the
Great Barrier Reef, and the tour guide service.
Tourist: Sounds terrific. Can you offer a better price?
Agent: Hmm…Okay, I can give you a NT$500 discount per person.
Tourist: That’s so nice of you. Please book the tour for two.

￭ 重點字彙 ￭
Agent (n.) 專員 Tourist (n.) 遊客
Cruise (n.) 遊輪之旅 Include (v.) 包含
Minivan (n.) 小型休旅車 Pick sb. up 接送、搭載（某人）
Drop sb. off 讓（某人）從交通工具上下來

￭ 請將適合的字彙填入空格中 ￭
Can you ______ me up at the airport tomorrow?
你明天可以到機場接我嗎？

Where should I ______ you off?

我該在哪裡讓你下車？

解答：pick ￭ drop

10
餐飲情境
Dining Out
本類別包含外國旅客來台用餐時可能遇到的情境，
熟悉本情境相關英文字彙將有助於提升餐飲服務品質。

￭ 餐廳訂位 Restaurant Booking

￭ 餐點介紹 Meal Description
￭ 點餐 Take Orders
￭ 小費 Give a Tip
￭ 餐廳滿意度調查 Customer Satisfaction Survey

11
Dining Out

餐廳訂位 Restaurant Booking

CEFR A2, TOEIC Bridge 134-169 分

台灣以美食聞名，當外國客人想先預定位置時，接待人員該如何與其應對？

Receptionist : Good afternoon! How may I help you?

Guest : I’d like to book a table for four this Sunday evening.
Receptionist : No problem. What time can you make it?
Guest : 7 p.m. By the way, can we have the table
by the window?
Receptionist : I'm afraid that the table by the window is
not available, sir.
Guest : In that case, could we have one in the
nonsmoking section?
Receptionist : Certainly. May I have your name and
phone number, please?
Guest : Hunter Foster, and the number is 666-9810.

￭ 重點字彙 ￭
Book (v.) 預訂 Make (v.) 到達；趕上
Afraid (adj.) 擔心的；害怕的 Case (n.) 情況
Section (n.) 區域；部分

￭ 請將適合的字彙填入空格中 ￭
Grace is ______ of being late.
Grace 擔心會遲到。

You can find fruits and vegetables in the produce ______ .

你可以在農產品區找到水果和蔬菜。

解答：afraid ￭ section

12
 Dining Out

餐點介紹 Meal Description

CEFR B1, TOEIC Bridge 170-180 分

來自他國的客人面對菜單上琳瑯滿目的美食，難免感到困惑，此時服務生該
如何用英語向客人介紹餐點？

Good evening. My name is Joseph, and I'll

take care of you tonight. Here is your menu.
Tonight's dinner special is grilled beef
served with a delicious green salad and a
choice of steamed rice or baked potatoes.

￭ 重點字彙 ￭
Waiter (n.) 男性服務生 Waitress (n.) 女性服務生
Menu (n.) 菜單 Grilled (adj.) 燒烤的
Delicious (adj.) 美味的 Steamed (adj.) 蒸的
Backed (adj.) 烘烤的

￭ 請將適合的字彙填入空格中 ￭
Some restaurants have secret dishes not listed on the ______ .
有些餐廳有菜單上沒列出的隱藏料理。

I'll have the ______ fish for my main course.

我的主餐要烤魚。

解答：menu ￭ grilled

13
Dining Out

餐廳點餐 Take Orders

CEFR B1, TOEIC Bridge 170-180 分

台灣美食包羅萬象，從夜市到餐廳皆可找到好滋味。當外籍客人到餐廳用餐，
服務人員該如何為他點餐？

Waiter: May I take your order now?

Guest: Do you have any vegetarian options?
Waiter: Here's our vegetarian menu.
Guest: Thank you. I'll have the tomato soup for starters.
And I love noodles.
So, I would like to have the vegetable pasta.
Waiter: Sure. What would you like to eat for dessert?
Guest: I'm not into sweets. I'd like to have some cheese
and biscuits for dessert.

￭ 重點字彙 ￭
Vegetarian (n.) 素食者 Noodle (n.) 麵條
Into 對…有興趣 Sweet (n.) 甜食
Biscuit (n.) 小麵包；餅乾

￭ 請將適合的字彙填入空格中 ￭
Gianna is a ______ so she doesn't eat meat.
Gianna 是位素食者，所以她不吃肉。

We like to ______ during the weekend.

假日時，我們喜歡外出用餐。

解答：vegetarian ￭ dine out

14
 Dining Out

小費 Give a Tip
CEFR A2, TOEIC Bridge 134-169 分

雖然在台灣餐廳用餐較少需要給小費，但在多數西方國家裡這是約定成俗的
習慣。透過台灣人與美國人的對話，我們可以了解該給多少小費。

The Italian food is good, and the service is great.

Yes, I agree. The waiter is so nice. In addition
to the bill, we should give him a big tip.

How much do American people tip

when you dine out?
We usually tip 10% to 15% of
the bill for lunch and 20% for
dinner.

￭ 重點字彙 ￭
In addition to+ 名詞 除了～以外 Bill (n.) 帳單
Tip (n.) 小費 Dine out 外出吃飯

￭ 練習題￭
1. Where are they?
(A) A Taiwanese restaurant (B) An American restaurant (C) An Italian restaurant

2. How is the service there?

(A) Good (B) Average (C) Bad

3. How much is the tip for dinner?

(A) 15% (B) 20% (C) 25%
解答：1. (C) ￭ 2. (A) ￭ 3. (B)

15
Dining Out

CEFR B1, TOEIC Bridge 170-180 分

餐廳滿意度調查 Customer Satisfaction Survey

為了得到顧客立即的建議，客人用餐完畢後，餐廳常請顧客填寫滿意度調查
表。身為服務人員，讀懂客人的反饋可是當務之急！

Mr. King Customer Satisfaction Survey

Thank you for filling out this survey. Your opinion helps us serve you better.
Please Check One Excellent Good Needs Improvement
1. Taste / flavor of the food
2. Appearance of the food
3. Portion sizes
4. Server’s attitude
5. Value of the meal
Suggestion:

￭ 重點字彙 ￭
Suggestion (n.) 建議 Customer Satisfaction Survey 客戶滿意度調查表
Fill out 填寫 Improvement (n.) 改進
Taste / Flavor (n.) 口味 Appearance (n.) 外觀
Portion (n.) 份量 Attitude (n.) 態度

￭ 請將適合的字彙填入空格中 ￭
The fruit cake was bursting with sweet ______ .
這個水果蛋糕在嘴裡溢出滿滿甜味。

Each course of the meal came in a large ______ .

餐點的每道菜都是大份量。

解答：flavor ￭ portion

16
保健情境
Health
本類別包含外國旅客來台期間可能遇到的醫療情境，
熟悉本情境相關英文字彙不僅能提供外國旅客良好的醫療服務，
更是照顧健康的必備知識。

￭ 預約牙醫 Dentist Appointment

￭ 看病 Go to the Doctor
￭ 藥局 Pharmacy
￭ 藥罐標籤 Medicine Label

17
Health

預約牙醫 Dentist Appointment

CEFR A2, TOEIC Bridge 134-169 分

病患打電話至牙醫診所預約牙醫，身為櫃檯人員，該如何協助患者掛號？

Receptionist : Dr. Hambly’s office. How may I help you?

Patient : I would like to make an appointment with Dr. Hambly.
Receptionist : What's your name, please?
Patient : Bailey Lin.
Receptionist : What is the reason for the appointment?
Patient : Oh, my tooth hurts really bad.
Receptionist : I see. So when would you like to come in?
Patient : Is this Tuesday afternoon possible?
Receptionist : Yes, we have an opening at 3 p.m. Can you make it?
Patient : Sure.

￭ 重點字彙 ￭
Receptionist (n.) 櫃檯人員 Patient (n.) 病患
Appointment (n.) 預約；約定 Reason (n.) 理由；原因
Tooth (n.) 牙齒 Hurt (v.) 疼痛
Opening (n.) 空缺

￭ 請將適合的字彙填入空格中 ￭
There is no ______ for you to stay.
你沒有理由留下。

We will give you a call when there is an ______ .

有空缺的時候我們會和你聯繫。

解答：reason ￭ opening

18
 Health

看病 Go to the Doctor
CEFR B1, TOEIC Bridge 170-180 分

人在國外，難免會有身體不適的時候，我們該怎麼用英文向醫生說明自己的
身體狀況？

Doctor: How do you feel today?

Patient: Not well. I have a terrible headache and
a sore throat. And I feel very weak.
Doctor: Let me take your temperature. Hmm…You have a
fever. It seems that you have the flu. I will give you
some medicine for your symptoms.
Patient: I have exams in the next few weeks. Do the pills have
any side effects?
Doctor: Don’t worry, they won’t. Could you come back next
week for a check-up?
Patient: Sure. Thank you, Doctor.

￭ 重點字彙 ￭
Sore throat 喉嚨痛 Fever (n./v.) 發燒
Symptom (n.) 症狀 Side effect 副作用
Check-up 檢查

￭ 請將適合的字彙填入空格中 ￭
Fever is considered a classic ______ of flu.
發燒被認為是流行性感冒的典型症狀。

Linda goes to the hospital for her annual physical ______ .

Linda 到醫院做年度健康檢查。

解答：symptom ￭ check-up

19
Health

藥局 Pharmacy
CEFR B1, TOEIC Bridge 170-180 分

病患到醫院看診，醫生診斷後，給予處方籤請他到藥局領藥，此時藥劑師該
如何與病患應對？

Patient : Hi, I need to fill this prescription, please.

Pharmacist : Sure. Do you have a health insurance card?
Patient : Yes, here you go.
Pharmacist : Mr. Wu, your prescription is ready.
Do you have any questions?
Patient : Yes. How many pills should I take a day?
Pharmacist : Take two tablets twice a day.
Patient : When should I take them?
Pharmacist : Take two in the morning and two in the evening
after meals.

￭ 重點字彙 ￭
Make a diagnosis 診斷 Prescription (n.) 處方
Pharmacist (n.) 藥劑師 Insurance (n.) 保險
Pill (n.) 藥丸 Tablet (n.) 藥錠

￭ 請將適合的字彙填入空格中 ￭
Without ______ , these drugs are not available.
若沒有醫師處方，是不能購買這些藥物的。

It might be a good idea to get a travel ______ before going on a trip.

旅行前買個旅遊保險會是個不錯的主意。

解答：prescription ￭ insurance

20
 Health

藥罐標籤 Medicine Label

CEFR A2, TOEIC Bridge 134-169 分

病患拿著處方籤到藥局領藥，藥罐標籤所標註的內容務必看仔細。

Bridge Pharmacy
3553 Franklin Pike
Nashville, TN 37204 (901) 277-9877
Rx# 153321 Dr. Richard Lewis
Brad Wu
Date: 31/05/2018
1331 Berry Rd, Nashville, TN 37204
(901) 288-3544

Take 1 tablet by mouth once a day for

7 days until all taken.
Tamiflu 75 mg tablets Quantity: 7
No refills – Dr. authorization required Use Before 31/05/2019

￭ 重點字彙 ￭
Pharmacy/drugstore (n.) 藥局 Label (n.) 標籤
Quantity (n.) 數量 Refill (n./v.) 處方籤補藥；再填滿
Authorization (n.) 授權；批准 Required (adj.) 需要的

￭ 請將適合的字彙填入空格中 ￭
To open the file, you will need the ______ code.
要打開檔案，你需要授權碼。

You can buy the pills at the ______ .

你可以在藥局購買那些藥品。

解答：authorization ￭ pharmacy/drugstore

21
 住宅情境
Housing
本類別包含外國人士來台期間，
在住宿方面可能遇到的情境，
熟悉本情境相關英文字彙將有助於提升服務品質，
給予外國人士舒適的旅行體驗。

￭ 租屋 Apartment Rental
￭ 房屋修繕 Housing Repairs

22
 Housing

租屋 Apartment Rental
CEFR B1, TOEIC Bridge 170-180 分

由於現今住宿選擇多樣化，外國旅客來台期間有時會透過網路廣告承租短期
住宿處。若您是房東，該如何用英語和外國租屋客溝通？

Tenant: Hi, I am calling about the one bedroom apartment.

Is it still available?
Landlord: Yes.
Tenant: Great! Is there a security deposit?
Landlord: It’s NT$1,500. You will get it back when you move out if
there is no damage and you don't owe me any rent.
Tenant: OK, that makes sense. Are there laundry facilities?
Landlord: Sure. There is a laundry room in the basement.

￭ 重點字彙 ￭
Advertisement (n.) 廣告 Tenant (n.) 租屋客
Landlord (n.) 房東 Deposit (n.) 押金
Damage (n./v.) 損壞；損害 Rent (n.) 租金
Laundry (n.) 待洗衣物 Facility (n.) 洗衣設備

￭ 請將適合的字彙填入空格中 ￭
Oil spills has caused a serious ______ to the environment.
漏油已經對環境造成嚴重損害。

The ______ for this house is NT$8,000 per month.

這間房子一個月的租金是新台幣 8,000 元。

解答：damage ￭ rent

23
Housing

房屋修繕 Housing Repairs

CEFR B1, TOEIC Bridge 170-180 分

當房屋管線出了問題，身為屋主或管理者，該如何撰寫告示告知房客？

Bridge Apartments
Attention:All Residents of Building A

The laundry room in Building A will be closed from today till

next Wednesday due to the leaking problem. During this time,
Mr. Miller, the plumber from AJ Plumbing, will be helping us
with the problem.
We are sorry for the trouble. We will try to fix the leaking
problem as soon as possible. Thank you.

Bob Smith, Superintendent

￭ 重點字彙 ￭
Notice (n./v.) 告示 Resident (n.) 居民
Due to 由於 Leaking (n.) 滲漏
Plumber (n.) 水電工 Plumbing (n.)（水管等）管路配置
Fix the problem 解決問題 As soon as possible 盡快

￭ 請將適合的字彙填入空格中 ￭
Parking has become a major problem for local ______ s.
停車已成為當地居民的主要問題。

Please reply the email ______ .

請盡快回覆這封電子郵件。

解答：resident ￭ as soon as possible

24
辦公室情境
Offices
本類別包含上班族可能遇到的辦公情境，
熟悉本情境相關英文字彙將有助於提升辦公人員的英語能力。

￭ 辦公室留言 Take a Message

￭ 辦公室用品 Office Supplies
￭ 電腦問題 Computer Problems
￭ 會議 Meeting

25
Offices

辦公室留言 Take a Message

CEFR A2, TOEIC Bridge 134-169 分

當同事不在辦公室，卻有人來電找他時，我們可以幫忙記錄留言，寫下對方
來電的目的。

Urgent!
Office Message
To: Hunter From: Frank
Date: March 5, Monday
Time: 11:00
Telephone: 522-331-4267

Message:
Frank Lin from ARC learning center called.
He wants to know if you can reschedule your Thursday
meeting to Friday afternoon.
He’ll try to call you again later today for the exact time.
Taken By: Judy Cheng

￭ 重點字彙 ￭
Take a message 記錄留言 Reschedule (v.) 重新安排
Exact (adj.) 確切的

￭ 請將適合的字彙填入空格中 ￭
The house is in ______ need of repairs.
這間房子急需修理。

What is the ______ date of the event?

這個活動的確切日期是？

解答：urgent ￭ exact

26
 Offices

辦公室用品 Office Supplies

CEFR A2, TOEIC Bridge 134-169 分

公司內部經常需要召開業務會議，若職員想先填寫辦公室用品需求訂購單，
將所需用品備好，該如何向負責文具的採購人員申請？

Office Supplies Order Form

Date of Request: 2018/03/01 Submitted By: Naomi Huang
Needed By: 2018/03/06 Dept: Sales Department
Dept. Account: 3345772 Extension: 7277

Item Qty. Item Qty.

Pencil 10 Marker 5

￭ 重點字彙 ￭
Sales meeting 業務會議 Office supply 辦公室用品
Request (n./v.) 要求、請求 Submit (v.) 遞交
Department (n.) 部門 Extension (n.) 分機

￭ 請將適合的字彙填入空格中 ￭
C-Mart offers a wide range of ______ .
C-Mart 提供各種辦公用品。

You’
ll need to make a ______ before the end of this month.
你需要在這個月底前提出申請。

解答：office supplies ￭ request

27
Offices

電腦問題 Computer Problems

CEFR B1, TOEIC Bridge 170-180 分

辦公室裡的電腦故障了，該如何與 IT 人員溝通，尋求協助？

A: What is wrong with the computer in my office?

IT Staff: I already checked it and did all the testing.

But it is still not working.

A: Did you miss anything?

Could you check it again today?

IT Staff: OK, I will make a careful check sometime

this afternoon.

￭ 重點字彙 ￭
Computer (n.) 電腦
Check (v.) 檢查 (n.) 支票；帳單

￭ 練習題 ￭
1. Where are they?
(A) At a company (B) At a park (C) At a restaurant

2. What is A worried about?

(A) The IT staff did not check the computer
(B) The IT staff missed something
(C) The computer is old

解答：1. (A) ￭ 2. (B)

28
 Offices

會議 Meeting
CEFR B1, TOEIC Bridge 170-180 分

人事室同仁發了一封會議通知電子郵件，請同事們來討論本年度的員工活動。

Attention all co-workers!

On Thursday, May 10, we are having an important meeting about
our annual staff trip. The meeting will begin at 2 p.m. in Room 302.
In the meeting, you’ll vote for the destination of the trip. Please
attend the meeting on time, so that you don’t miss out on any
important information about the recommended destinations. Any
questions? Please call Diana on ext. 209.

￭ 重點字彙 ￭
Personnel (n.) 人事室 Meeting notice 會議通知
Annual (adj.) 每年的；一年一次的 Staff (n.) 員工
Vote (n./v.) 投票 Attend (v.) 出席；參與
Recommend (v.) 推薦

￭ 請將適合的字彙填入空格中 ￭
The company is scheduled to publish its ______ report tomorrow.
這間公司預定明天發布其年度報告。

The number of guests to ______ the wedding is around 70.

會出席婚禮的賓客數約為 70 人。

解答：annual ￭ attend

29
 新聞情境
News
本類別包含外國人士來台時，
可能需要了解的資訊，
熟悉本情境相關英文字彙將能幫助外國人士快速掌握當地情況。

￭ 天氣預報 Weather Forecast

￭ 新聞 News

30
 News

天氣預報 Weather Forecast

CEFR B1, TOEIC Bridge 170-180 分

到各地旅行，最重要的莫過於了解當地天氣情況。以英文播報的氣象報導，
能給外籍旅客適當的提醒。

Now for today's weather. The heavy rain is

expected to continue throughout the day. Right
now it's twenty-five degrees outside, but
overnight temperatures will probably drop to
eighteen degrees. So don’t forget to bring a
light jacket when you’re out.

￭ 重點字彙 ￭
Remind (v.) 提醒 Continue (v.) 繼續
Degree (n.) 度 Overnight (adj.) 夜間的
Temperature (n.) 溫度 Drop (v.) 下降

￭ 請將適合的字彙填入空格中 ￭
You can choose to buy now or wait until the prices ______ .
你可以選擇現在買或是等到價格下降後。

Lyn ______ s me that I have to finish the work today.

Lyn 提醒我今天必須完成這項工作。

解答：drop ￭ remind

31
News

新聞 News
CEFR B1, TOEIC Bridge 170-180 分

透過英文新聞，外籍人士能立即了解當地狀況；對我們而言，則是能增強自
己的英語閱讀能力。

NEWS
More Taiwanese senior high school graduates
go overseas to study
( Taipei, March 9 )

More Taiwanese senior high school graduates go overseas

to study. About 627 students studied abroad in 2011. The
number rose to 1,443 in 2015, the Educational Testing
Service (ETS) said this week.

￭ 重點字彙 ￭
Go overseas to study 出國讀書 Overseas (adj./adv.) 在國外、在海外
Study abroad 出國留學 Abroad (adv.) 在國外

￭ 練習題 ￭
1. When was the news published?
(A) On February 9 (B) On March 9 (C) On April 9

2. How many students studied abroad in 2011?

(A) 627 (B) 1,443 (C) 2,017

3. What was the situation in 2015?

(A) Fewer students studied abroad (B) More students studied abroad
(C) No student studied abroad 解答：1. (B) ￭ 2. (A) ￭ 3. (B)

32
購物情境
Shopping
本類別包含外國人士在台購物可能遇到的情境，
熟悉本情境相關英文字彙將能使從業人員給予外籍顧客適切的
協助。

￭ 購物 Shopping
￭ 超市 Supermarket
￭ 退換貨 Return & Refund

33
Shopping

購物 Shopping
CEFR A2, TOEIC Bridge 134-169 分

外籍顧客看中了一支手錶，想知道那支錶是否有打折，身為店員該如何用英
文和客人應對？

Guest: Excuse me, how much is this watch?

Clerk: Let me check. It’s NT$1,000.
Guest: Is there any discount for it?
Clerk: Sorry, there’s no discount for this
watch. But you can get an extra
10% off on purchases over NT$2,000.
Guest: Okay, I understand. Thanks.

￭ 重點字彙 ￭
Clerk (n.) 店員 Discount (n./v.) 折扣
Extra (adj.) 額外的 10% off 九折
Purchase (n.) 購買（的東西）

￭ 請將適合的字彙填入空格中 ￭
The shop offers a 10% ______ on all items today.
這間店今天所有物品都有 10% 的折扣。

All tickets must be used on the day of ______ .

所有票券必須在購買當天使用。

解答：discount ￭ purchase

34
 Shopping

超市 Supermarket
CEFR B1, TOEIC Bridge 170-180 分

不論當地人或外國人士都會有需要到超市採購食品雜貨的時候，當外籍顧客
想找特定商品時，店員該如何用英文給予協助？

Guest: Excuse me. Do you know where I can find bagels?

They’re not in aisle 3 where they used to be.
Clerk: Oh, We moved the bakery section from aisle 3 to aisle 12.
Guest: So that’s why. What about soymilk ?
Clerk: That should be in the dairy section. Just go to the back of
the store, and you will see it right in front of you.
Guest: Great! And one more thing…
do you have cherries?
Clerk: Yes, we do. You can find them in the
produce section. They’re near the front
entrance.

￭ 重點字彙 ￭
Grocery shopping 採購食品雜貨 Bagel (n.) 貝果
Aisle (n.) 走道 Bakery (n.) 麵包、糕點店
Soymilk (n.) 豆漿 Dairy (adj.) 乳製品的
Produce (n.) 農產品 Entrance (n.) 入口

￭ 請將適合的字彙填入空格中 ￭
A new ______ just opened around the corner.
轉角新開了一間麵包坊。

Debby is allergic to all ______ products.

Debby 對所有的奶製品都過敏。

解答：bakery ￭ dairy

35
Shopping

退換貨 Return & Refund

CEFR A2, TOEIC Bridge 134-169 分

當外籍顧客前往賣場準備退還剛買的商品時，店員該如何用英文和客人
溝通？

Clerk: Hi, how can I help you today?

Guest: I’d like to return this hair dryer, please.
Clerk: Sure. When did you buy it?
Guest: Two days ago.
Clerk: Well, is there something wrong with it?
Guest: No, it’s fine. It’s just that I already have
one in my dorm room.
Clerk: OK. Would you like to exchange it for
something else?
Guest: No, I’d like to get a refund. Here is my
receipt.

￭ 重點字彙 ￭
Return (v.) 退還 Hair dryer (n.) 吹風機
Wrong (adj.) 不正常的；錯誤的 Exchange A for B 將 A 換成 B
Refund (n.) 退款 Receipt (n.) 收據

￭ 請將適合的字彙填入空格中 ￭
I would like to ______ this skirt for a size 8.
我想要將這件裙子換成八號的。

Do you want your ______ in the bag or with you?

你的收據要放在袋子裡還是給你？

解答：exchange ￭ receipt

36
旅行情境
Travel
本類別包含外國人士來台觀光時，在交通方面可能遇到的情
境，熟悉相關英文字彙將有助從業人員給予外國人士協助。

￭ 指引方向 Give Directions

￭ 搭公車 Take a Bus
￭ 計程車跳錶價 Taxi Fare
￭ 火車時刻表 Timetable & Railway Information
￭ 道路關閉 Road Closure

37
Travel

指引方向 Give Directions

CEFR B1, TOEIC Bridge 170-180 分

外國朋友來台灣難免會有迷路的情況，此時在路上巡邏的員警正好能給予
協助。

Tourist
Excuse me, sir. I’m going to the night market, but I’m kind of lost.
Ah, no problem. I can help you. We are now on the corner of
Yes. University Street and 4th Avenue.
Just go straight on 4th Avenue for three blocks, and you will see a
department store called Macy’s.
Oh, I see.
After you see Macy’s, turn left and keep walking for about 10 minutes.
The night market will be right in front of you.
Police Officer

￭ 重點字彙 ￭
On patrol 巡邏 Lost (adj.) 迷路的
Corner (n.) 轉角處 Straight (adv.) 直線地
Block (n.) 街區 Right (adj.) 正好的；恰好的

￭ 請將適合的字彙填入空格中 ￭
The store you’
re looking for is on the ______ .
你要找的店就在轉角處。

The bookstore is only a ______ away.

書店僅在一個街區外。

解答：corner ￭ block

38
 Travel

搭公車 Take a Bus

CEFR A1, TOEIC Bridge 92-133 分

外國遊客向公車司機詢問如何搭乘公車抵達目的地。

Tourist:
Excuse me. Does this bus go to Taipei City Hall?

Bus Driver: Yes, this is it.

Tourist:
How much is the bus fare?

Bus Driver: It’s NT$12 for a student ticket. But you’ll

have to transfer at Daan Park.
Tourist:
Can you tell me when we get there?
Bus Driver: No problem!

￭ 重點字彙 ￭
Bus (n.) 公車、巴士 Driver (n.) 司機
Bus fare (n.) 公車票價 Student ticket (n.) 學生票

￭ 練習題 ￭
1. Where is she going?
(A) Taipei City Hall (B) Taipei Main Station (C) CKS Memorial Hall

2. How much is a student ticket?

(A) NT$20 (B) NT$12 (C) NT$15

3. Where does she have to transfer?

(A) At the school (B) At the park (C) At the hall
解答：1. (A) ￭ 2. (B) ￭ 3. (B)

39
Travel

計程車跳錶價 Taxi Fare

CEFR A2, TOEIC Bridge 134-169 分

除了大眾交通工具外，旅客也常搭乘計程車前往目的地。然而，我們該如
何向外國旅客解釋計程車是如何計費，以及夜間加成的規定？

HS Taxi Meter Fares-

Your Best Offer Possible in Central Taiwan
Average -sized Cabs HS Taxi Average Fare
Basic Fare NT$70/1 km NT$70/0.9 km
Meter Fare NT$5/250 m NT$5/247 m
50% off from the rest of the 50% off from the rest of
Long Distance Discount fare above NT$3,000 the fare above NT$3,500
*Nighttime surcharge from 23:00 to 05:00 (+20% over the day time fare)
TAXI

FREEPIK

￭ 重點字彙 ￭
Meter (n.) 計程車的跳錶 Fare (n.) 交通工具的花費
Average (adj.) 平均的 Cab (n.) 計程車的俗稱
Basic (adj.) 基本的 Surcharge (n.) 額外加價

￭ 請將適合的字彙填入空格中 ￭
The total amount will be NT$2,400 with the nighttime ______ .
加上夜間額外加價後，總價為新台幣 2,400 元。

The mobile app can help you find the cheapest air ticket ______ in
seconds.
那個行動應用程式可以幫您在短時間內就找到最便宜的機票費用。

解答：surcharge ￭ fare

40
 Travel

CEFR A1, TOEIC Bridge 92-133 分

火車時刻表 Timetable & Railway Information

為了幫助旅客順利搭乘火車前往目的地，站務人員可協助旅客查看時刻表
之外，還可根據時刻表告訴旅客火車抵達的情況。

Departures
Train No. Destination Scheduled Time Expected Time Remark Platform
566 Taichung 16:54 16:54 On time 1A
722 Taoyuan 17:02 17:07 Delayed 2B
629 Chiayi 17:04 17:08 Delayed 2A

￭ 重點字彙 ￭
Departure (n.) 出發 Destination (n.) 目的地
Expected (adj.) 期待、期望的 Remark (n./v.) 評論、標註
Platform (n.) 月台 On time 準時
Delay (n./v.) 延誤

￭ 請將適合的字彙填入空格中 ￭
Your orders from our website are all ______ to arrive within 24 hours.
您在本網站所訂購的商品皆可期望在 24 小時內收到。

Our flight will be landing in Kaohsiung ______ .

我們的班機會準時抵達高雄。

解答：expected ￭ on time

41
Travel

道路關閉 Road Closure

CEFR B1, TOEIC Bridge 170-180 分

適逢節慶，不少地區有交通管制、路段封閉，甚至交通堵塞的情形。若您
是有關單位人員，該如何向外國旅客闡述交通路線變動？

Due to the activities on Apr. 4 at Season Park, the

Department of Transportation is closing a number
of roadways today. Road closures are scheduled
to begin at 2 p.m. and end around 11 p.m. Main
Street will be closed in both directions, from Park
Avenue to Maple Avenue. At the same time, traffic
delays might happen on the surrounding streets.
We’ll keep you updated on the latest traffic news.

￭ 重點字彙 ￭
Traffic control 交通管制 Road closure 路段封閉
Traffic jams 交通堵塞 Roadway (n.) 道路
Scheduled (adj.) 預定、表定的 Direction (n.) 方向
Update (n./v.) 更新

￭ 請將適合的字彙填入空格中 ￭
I almost ran into a woman coming from the opposite ______ .
我差點撞上來自對面方向的女人。

We set off early in order to avoid ______ .

我們早早出發以避開交通堵塞。

解答：direction ￭ traffic jams

42
字彙表
Vocabulary
￭ 娛樂情境 Entertainment
￭ 餐飲情境 Dining Out
￭ 保健情境 Health
￭ 住宅情境 Housing
￭ 辦公室情境 Offices
￭ 新聞情境 News
￭ 購物情境 Shopping
￭ 旅行情境 Travel

43
Vocabulary

娛樂 Entertainment Tourist (n.) 遊客

Amusement park (n.) 遊樂園 Cruise (n.) 遊輪之旅

Ticket attendant (n.) 售票員 Include (v.) 包含

Standard (adj.) 標準的 Minivan (n.) 小型休旅車

Junior (n.) 較年幼者 Pick sb. up 接送、搭載（某人）

Unlimited (adj.) 無限次的 Drop sb. off

Come to 總計 讓（某人）從交通工具上下來

By the way 順帶一提 餐飲 Dining Out

Highlight (n.) 最重要或精采的部分 Book (v.) 預訂

Reservation (n.) 預約 Make (v.) 到達；趕上

Sign in 登記、簽到 Afraid (adj.) 擔心的；害怕的

Tour guide (n.) 導覽員；導遊 Case (n.) 情況

Itinerary (n.) 行程 Section (n.) 區域；部分

Famous collections 有名的收藏品 Waiter (n.) 男性服務生

Exhibition (n.) 展覽 Waitress (n.) 女性服務生

Last + 時間 (v.) 持續一段時間 Menu (n.) 菜單

Campground (n.) 營地 Grilled (adj.) 燒烤的

Opening hours 開放時間 Delicious (adj.) 美味的

Scenic (adj.) 風景優美的 Steamed (adj.) 蒸的

Overlook (v.) 俯瞰 Backed (adj.) 烘烤的

Seasonally (adv.) 季節性地 Vegetarian (n.) 素食者

Accessible (adj.) 可進入的；可到達的 Noodle (n.) 麵條

First come, first serve 先來先得 Into 對…有興趣

Agent (n.) 專員 Sweet (n.) 甜食

44
 Vocabulary

Biscuit (n.) 小麵包；餅乾 Symptom (n.) 症狀

In addition to+ 名詞 除了～以外 Side effect 副作用

Bill (n.) 帳單 Check-up 檢查

Tip (n.) 小費 Make a diagnosis 診斷

Dine out 外出吃飯 Prescription (n.) 處方

Suggestion (n.) 建議 Pharmacist (n.) 藥劑師

Customer Satisfaction Survey Insurance (n.) 保險

客戶滿意度調查表 Pill (n.) 藥丸

Fill out 填寫 Tablet (n.) 藥錠

Improvement (n.) 改進 Pharmacy/drugstore (n.) 藥局

Taste/Flavor (n.) 口味 Label (n.) 標籤

Appearance (n.) 外觀 Quantity (n.) 數量

Portion (n.) 份量 Refill (n./v.) 處方籤補藥；再填滿

Attitude (n.) 態度 Authorization (n.) 授權；批准

保健 Health Required (adj.) 需要的

Receptionist (n.) 櫃檯人員 住宅 Housing

Patient (n.) 病患 Advertisement (n.) 廣告

Appointment (n.) 預約；約定 Tenant (n.) 租屋客

Reason (n.) 理由；原因 Landlord (n.) 房東

Tooth (n.) 牙齒 Deposit (n.) 押金

Hurt (v.) 疼痛 Damage (n./v.) 損壞；損害

Opening (n.) 空缺 Rent (n.) 租金

Sore throat 喉嚨痛 Laundry (n.) 待洗衣物

Fever (n./v.) 發燒 Facility (n.) 洗衣設備

45
Vocabulary

Notice (n./v.) 告示 Staff (n.) 員工

Resident (n.) 居民 Vote (n./v.) 投票

Due to 由於 Attend (v.) 出席；參與

Leaking (n.) 滲漏 Recommend (v.) 推薦

Plumber (n.) 水電工 新聞 News

Plumbing (n.)（水管等）管路配置 Remind (v.) 提醒

Fix the problem 解決問題 Continue (v.) 繼續

As soon as possible 盡快 Degree (n.) 度

辦公室 Offices Overnight (adj.) 夜間的

Take a message 記錄留言 Temperature (n.) 溫度

Reschedule (v.) 重新安排 Drop (v.) 下降

Exact (adj.) 確切的 Go overseas to study 出國讀書

Sales meeting 業務會議 Overseas (adj./adv.) 在國外、在海外

Office supply 辦公室用品 Study abroad 出國留學

Request (n./v.) 要求、請求 Abroad (adv.) 在國外

Submit (v.) 遞交 購物 Shopping

Department (n.) 部門 Clerk (n.) 店員

Extension (n.) 分機 Discount (n./v.) 折扣

Computer (n.) 電腦 Extra (adj.) 額外的

Check (v.) 檢查 10% off 九折

Check (n.) 支票；帳單 Purchase (n.) 購買（的東西）

Personnel (n.) 人事室 Grocery shopping 採購食品雜貨

Meeting notice 會議通知 Bagel (n.) 貝果

Annual (adj.) 每年的；一年一次的 Aisle (n.) 走道

46
 Vocabulary

Bakery (n.) 麵包、糕點店 Average (adj.) 平均的

Soymilk (n.) 豆漿 Cab (n.) 計程車的俗稱

Dairy (adj.) 乳製品的 Basic (adj.) 基本的

Produce (n.) 農產品 Surcharge (n.) 額外加價

Entrance (n.) 入口 Departure (n.) 出發

Return (v.) 退還 Destination (n.) 目的地

Hair dryer (n.) 吹風機 Expected (adj.) 期待、期望的

Wrong (adj.) 不正常的、錯誤的 Remark (n./v.) 評論、標註

Exchange A for B 將 A 換成 B Platform (n.) 月台

Refund (v.) 退款 On time 準時

Receipt (n.) 收據 Delay (n./v.) 延誤

旅行 Travel Traffic control 交通管制

On patrol 巡邏 Road closure 路段封閉

Lost (adj.) 迷路的 Traffic jams 交通堵塞

Corner (n.) 轉角處 Roadway(n.) 道路

Straight (adv.) 直線地 Scheduled (adj.) 預定、表定的

Block (n.) 街區 Direction (n.) 方向

Right (adj.) 正好的、恰好的 Update (n./v.) 更新

Bus (n.) 公車、巴士

Driver (n.) 司機

Bus fare (n.) 公車票價

Student ticket (n.) 學生票

Meter (n.) 計程車的跳錶

Fare (n.) 交通工具的花費

47
TOEIC Bridge 多益普及測驗
為了英語初學者及中級者設計的測驗
評量日常生活中會使用的英語基礎溝通能力

測驗內容題材
要「 說、寫 」英語， 生活化，易於親近
先穩固「 聽、讀 」
多益測驗的
最佳準備

華航空服員要求多益 550 分、外交官特考多益需有 550 分、

王品集團員工多益 500 分加薪 1,500 元、
要升上緯創資通管理階層多益至少 650 分以上……
想要應徵夢想工作？想要職涯更上層樓？
英語得先打好基礎！
可以挑戰
TOEIC Bridge，銜接 TOEIC 的最佳評量工具
TOEIC 囉！
TOEIC Bridge 與 TOEIC 分數比較表
TOEIC Bridge 90 100 110 120 130 140 150 160
TOEIC 230 260 280 310 345 395 470 570

全球通用的測驗，清楚了解自身英語實力
TOEIC Bridge 與 CEFR 對照表
TOEIC Bridge（滿分180） TOEIC（滿分 990）
CEFR
Listening Reading Listening Reading
Proficient C1 490 455
B2 400 385
Independent
B1 84 86 275 275
A2 64 70 110 115
Basic
A1 46 46 60 60

測驗單位：ETS 臺灣區總代理 忠欣股份有限公司

 365 行英文輕鬆學
完勝日常英語
So Easy!

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