Professional Documents
Culture Documents
(HRM 301)
PIZZA HUT
STUDENT NAME:-
(201840002)
INSTRUCTOR:-
Dr Shohab Sikandar
- -
Introduction
Vision
The vision of the Pizza hut is that reach on the top of the peak to provide best service and
Mission
To take pride in making the perfect pizza while providing courteous, helpful service at all
times, striving to have every customer say that they plan to be back.”
Organization Structure
2
Leadership
Pizza hut leadership works really hard and they set the company's targets and also build
plans to achieve these goals and make their brand one of the best brands in the world.
Pizza hut leadership can make choices that can be effective in dispute resolution and can
also help to resolve the consequences of corporate culture and ethical principles with
respect to decision-making.
Organization chart
Hierarchy of authority
The authority hierarchy is also an image that can remind us who makes the decision and
where it comes from, and it can also help overcome the dispute and also reduce the
3
Span of control
In pizza hut, the control span is narrow. In every branch, they have a supervisor who
oversees the cooks and cashiers. Supervision is rigorous to ensure that high levels of
hygiene are maintained and consumers receive optimal satisfaction. The narrow control
Decision making
In the pizza hut, the decision-making process is centralized and all the decisions taken by
the top management come to the middle management, which can then transfer it to the
lower or line management responsible for enforcing it on the worker and workplace.
Communication
In the pizza hut, the coordination process is systematically from top management to
middle management, and then from middle to line or lower management. It is the pizza
hut internal contact within the company and the clients and staff are b / w and it is out of
the company.
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Organization culture
Pizza hut Organizational Culture offers a learning environment to enhance its quality and
services in compliance with the need for time and space. The culture of the company will
help to succeed in the world market and make great profit and make your services and
Conclusion
Pizza hut is one of the most trusted and popular pizza restaurant across the map and the
company has a chain of pizza hut restaurant in the world. They provide pizza services to
their customers at a large number and they have the clients in everywhere in the world.