BSBMGT502 Manage people performance Student Assessment Tasks

Assessment Task 2: Work allocation project

Task summary
This assessment task requires you, in the role of Human Resources Manager of Boutique Build Australia, to

your team, as well as a risk assessment.

You will then need to meet your team to allocate the work based on the work plan you have developed, as
well as use the opportunity to remind your team about their Code of Conduct responsibilities.

This assessment is to be completed in the simulated work environment at Strathfield College.

Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Strategic Plan
Human Resources Action Plan Template
Risk Management Plan Template
Staff Code of Conduct
Space for a meeting
Roleplay participants

Timing
Your assessor will advise you of the due date of these submissions.

Submit
Email with completed action plan attached
Email with completed risk management plan attached

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

Re-submission opportunities
You will be provided feedback on your performance by your assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

Assessment Task 2 Instructions

Carefully read the following:

Boutique Build Australia Pty Ltd is a boutique building company based in Sydney that specialises in the
design and build of high quality designer homes for the Sydney metropolitan and surrounding areas. The
company has been operational for three years.

As the Human Resources Manager for the company, you are responsible for a small team of staff including
the Human Resources Support Officer and the Learning and Development Coordinator. The Learning and
Development Coordinator is a new appointment in place for the last two months.

As the Human Resources Manager, you are responsible for:

Taking a key and at times leadership role in the development and implementation of generalist HR
strategies, policies and projects.

Identifying, designing and implementing general HR strategies and solutions to achieve agreed
outcomes relating to: organisational design, organisational change, performance management,
workforce and strategic planning and other generalist HR activities inclusive of effective negotiation
and consultation with staff.

Taking ownership of the HR results and outcomes.

Providing high level, timely and professional advice to senior managers and staff, in interpreting and
implementing human resource policy including: change management; HR planning; industrial
relations; retention, performance management; workplace health; and organisation development
and change.

Delivering a high level of proactive and reactive support, management and advice to managers and
staff in employee relations, encompassing, equal employment opportunity/diversity case
management.

Leading developing and motivating a small team.

Contributing as a HR team member to develop and/or enhance policies, procedures and systems to

Representing and providing high level advice and support on internal and external forums and
committees.

Developing effective, collaborative relationships and networking with all internal clients and external
stakeholders.

Assisting the team to produce best practice learning aids and presentations
Producing a quarterly review of people statistics and analysis for distribution to internal stakeholders

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

The Human Resources Support Officer is responsible for:

Recruitment processes ensuring the needs of the business are met in addition to adherence to
legislative and internal policy requirements.

Delivery of inductions to new employees within the office meeting legislative compliance measures
as well as equipping new employees with necessary orientation information.

Management of WHS incident reporting identifying improvement processes to minimise repeat

incidents.

The facilitation of ergonomic assessments and report analysis resulting in recommendations for
individual requirements.

Liaison point for workers compensation claims between insurance company and staff.

Implementation and maintenance of the Human Resources Information System.

HR metrics and reporting.

Assistance to the HR Manager in strategic HR projects.

HR administrative support including tasks such as maintenance of personnel files; maintenance of

HR specific records on the share drive; reporting requirements relating to surveys and performance
management cycles etc.

Other duties as required.

The Learning and Development Coordinator is responsible for:

Contribute to the delivery and evaluation of training and education programs to staff
Contribute to the design and development of resource materials for use in the delivery of education
and training materials for use in the delivery of training programs to staff
Ensure that records are kept and maintained of all training activities

Report to and cooperate with Human Resources Manager

Ensure that all Policies and Procedures are implemented and complied with

The company also employs the following staff:

Managing Director, Operations Manager, Marketing and Sales Manager, Sales Consultants (4),
Office Manager, Human Resources Manager, Construction Manager, Site Manager (2), Production
Draftsperson (2), 6 Carpenters and a range of contract staff, including plumbers, electricians, tilers,
painters and plasterers.

The workforce is predominantly male with the only four females employed (the Office Manager and the three
Human Resources positions).

ed in its Strategic Plan is to be the best boutique home builder in Australia. Its
values are listed as quality, innovation, leadership, respect and honesty and reliability.

Complete the following activities:

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

1. Meet with the Managing Director (your assessor).

Review the case study information above, as well as the Strategic Business Plan prior to
meeting the Managing Director (your assessor).

The purpose of the meeting will be to discuss the development of a work plan for your team for
the coming year to ensure that operational objectives for 2018 2019 are met as outlined in the
ons that you have.

The Managing Director will discuss the following information with you:
Overall strategic goals
Operational objectives
Resources available

During the meeting, you will need to demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding

Meeting
Meeting Name: 2
Date: 30/07/2020 Time: 02:30 PM
Attendees: Ugendra Regmi (Managing Director), Gurpreet Singh (Human Resources Manager), Team

Meeting Minutes
Topic Time
Overall strategic goals 2.30 pm
The company is expected to continue to perform profitably by expending is business to Brisbane and
sunshine Coast and ensuring that the customers they serve are satisfied with the quality-oriented homes
built for them.

Operational objectives 2.40 pm

ed well
Resources available
Action Plan 2:50 PM
based on the action plan developed, the meeting recommends that management consider the information
and feedback any changes as necessary
Risk management Plan 3:00 PM
it was noted at the Risk Management Plan meeting that the Risk Management Plan had addressed potential
problems in the action plan

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

2. Develop an action plan

After the meeting, you will need to develop an action plan for the human resources team based
on the meeting discussion.
Use the Human Resources Action Plan Template to guide your work.

The plan you develop should consider all of the information provided to you at the meeting and
include:
Actions (focused on achieving operational objectives)
Priority
Timelines

of responsibility and to maximize efficiency in terms of completing groups of similar actions)

Performance indicators

You will also need to develop a risk assessment to assess the likelihood of negative events
preventing the company in meeting the actions as specified in the work plan you have
developed and the likely consequences of such events.

Save this document as Completed Human Resources Action Plan.

3. Write a risk management plan

Review the Risk Management Plan Template and complete the risk assessment table.

Save this document as Completed Risk Management Plan

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

4. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.

It should introduce and summarise the contents of the attachment and ask for the place, date
and time of a meeting so you can discuss these documents with your team.

Attach your Completed Human Resources Plan and Completed Risk Management Plan to the
email.

Subject: Human Resources Plan and Risk management Plan

Dear Managing Director

I am writing this email to inform that I have attached the Human Resources Plan and Risk Management
Plan. The purpose of this Plan is to layout the responsibilities, actions required for risks and I would like to
discuss these plans with the team, Please advise the date and time to set up the meeting for discussion so I
can share and explain the Plan, Code of Conduct and responsibilities to team.

Please find the attached documents and if there is any questions please feel free to contact me.

I look forward to hearing from you.

Regards,

Gurpreet Singh

5. Meet with the team to discuss the work plan and allocate tasks
Meet with your work team to discuss the work plan, allocate tasks and confirm performance
standards and work outputs as per your plan, as well as agree on performance indicators for
tasks.

As you have also decided that this is a good opportunity to remind staff of Code of Conduct
requirements, you should review the Code of Conduct provided to you ahead of the meeting so
that you are able to explain key requirements to staff.

At the meeting:
Provide an introduction to the meeting, including the purpose of the meeting.
Provide a copy of the work plan.
Explain that the work plan is based on the Strategic Business Plan objectives.
Go through each of the actions, responsibilities, timelines and performance indicators.
Explain the key themes of the Code of Conduct and employee responsibilities.

During the meeting, you will need to demonstrate the effective interpersonal and communication
skills including:
Team building techniques including clear explanation of goals and outcomes
Asking questions and listening to responses to clarify understanding
Active listening skills
Respecting and acknowledging the views of others
Non-verbal communication skills that encourage discussion and feedback, for example,
nodding, smiling, eye contact.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K