Hr

idayChandr
aSaha

Rol
l
:OSL-
JN-
011

Or
gani
zat
ionalCase:01

Phase St
eps Mi
lest
one

Engage 1.Enr
oll
Peopl
e Under
standt
heDr
iver
s:

Thei
rfeel
i
ngs, bui
l
dinga
commonv isi
onandbecomi
ng

Committ
edaschangeagent
s.
Oper
ati
onal
agenda.

Cr
eat
eHope:

Tal
kingaboutt
hei
rfeel
i
ngs
aboutChange.

2.Feel
theVi
sion Dr
aftt
heMap:

Focuson“
BUYI
n”

I
nvi
tet
oChange:

Owner
shi
poft
hepr
oject

Act
ivat
e 3.I
ncr
easeCapabi
l
ity ExpandCompet
enci
es:

Conductacapabi
li
ty
devel
opmentprogr
am.

Pr
epar
etoLaunch:

Emot
ional
sideofchangeand
howt
hebrainisf
uncti
oning

4.Exper
imentwi
thPossi
bil
i
ty JumpI
n:

Creati
ngasetofToolsfor
changeagent
s:apracti
cal
guidefort
hel
eadershi
pof
Change.

St
rengt
henSuppor
t:
 Bydev
elopmentpr
ogr
am and

"
ont
heJobconsul
ti
ng"

Ref
lect 5.Cel
ebr
atePr
ogr
ess Di
scoverResul
ts:

I
mpor
tantout
comes:
Ret
ent
ion,

Product
ivi
tyandCust
omer
Servi
ce

Shar
edLessonsLear
n:

Tocel
ebr
atet
heout
come

6.Re-
Imagi
net
heFut
ure I
ntegr
ateAchi
evement
:

Shar
ethel
essonsl
ear
ned

Anddef
inet
henextst
eps.

LookFor
war
d:

Anew" engage"meeti
ngto
pr
eparethenextit
erat
ionoft
he
cy
cle.
Team Case:02

Phase St
eps Mi
lest
ones

Engage 1.Enr
oll
Peopl
e Under
standt
heDr
iver
s:

Creat
ingadevelopmentpr ogram formanagement
team.Thesit
uationwascr it
ical
;thelev
elof
confl
i
ctinsi
dethet eam wasgr owingdaybyday.
SoCEO–

 I
nvi
tethemanagementt
eam t
ojoi
nfora
wor
kshop

 CEOpoint
edhi
sper
cept
ionaboutt
hest
ate
oft
heteam.

Cr
eat
eHope:

Discussed change,bestpr act

ices,and shar
ed
someoppor tuni
ti
estocreat
eanewcl i
mat
e.

2.Feel
theVi
sion Dr
aftt
heMap:

 Receiv
edal inkfortheTeam Vit
al
Signs(
TVS) ;
it’
sat oolf
orassessthe
engagementoft hemember saround
coll
aborat
ion,executi
onetc.

 Designedanewpr
ogr
am t
oimpr
ove
col
laborat
ion.

I
nvi
tet
oChange:

 CEOgavet hem t
heresponsi
bil
i
tyt
odeci
de
thedeci
sionforgoaheadornotwi
tht
his
newprogram.

 Team member
sacceptt
hei
nvi
tat
ion.
Act
ivat 3.I
ncr
easeCapabi
l
ity ExpandCompet
enci
es:
e
 Abl
endedl
ear
ningpr
ogr
am wasdel
i
ver
ed

 Two-dayclasswasconduct
edabout
per
sonalchangeandthedynami
csofthe
emotions

 Af
teri
ndi
vi
dual
lev
el,
theyexplor
etheteam
dy
namicsi
natwo-dayoutdoortr
aini
ng.

Pr
epar
etoLaunch:

 Def
inedagoal
tor
eachi
nthenextmont
h
asateam.

4.Exper
imentwi
thPossi
bil
i
ty JumpI
n:

 Theteam workedonthegoalwit
hthe
supportofper
sonalcoaches.

St
rengt
henSuppor
t:

 Theysupport
edtheCEOi nfaci
li
tat
ingt
he
team dy
namicst
or ei
nfor
cet hekey
componentsoft
het r
aini
ngs.

Ref
lect 5.Cel
ebr
atePr
ogr
ess Di
scoverResul
ts:

Getst
rongr
esul
ts:

 Ov
ercomeal
ltheper
sonal
str
uggl
es

 Concent
rat
eont
hebusi
nessi
ssues.

Shar
eLessonsLear
ned:

 Howtocopewi
tht
eam wor
kswi
thv
ari
ous
si
tuat
ions.
6.Re-
Imagi
net
heFut
ure I
ntegr
ateAchi
evement
s:

 Thisf
ocusper
mitt
edthem toreachagol
d
l
eveli
nWorldWideManufacturi
ng
Excel
l
encesPr
ogram.

 Si
tepr
oduct
ivi
tywasbet
tert
hanev
er.

LookFor
war
d:

 Aftersuccessf
ull
ycompletet
hist
eam
wor k,t
heyhavebuil
denoughconfi
dence
andl ooki
ngforanot
herteam wor
kor
project.