Professional Documents
Culture Documents
Regd. Office 3, Middleton Street, Post Box 9229, Kolkata 700 071
CIN - U10200WB1906GOI001713 IRDA Regn. No. - 58
1.2 Coverage
The coverage depends on the plan opted as shown in the Table of Benefits.
1.2.1.1 Limit for room charges and Intensive care unit charges
Room charges and intensive care unit charges payable shall be up to the limit mentioned in the Table of Benefits. The limit shall
not apply if treatment is taken in a Preferred Provider Network (PPN) as a package.
Exclusions
The company shall not be liable to make any payment in respect of any expenses incurred in connection with or in respect of
1. Cost of the organ to be transplanted.
2. Organ donor’s pre and post hospitalisation expenses, as per Section 1.2.2 and Section 1.2.3.
1.2.7 Maternity
The company shall pay to the hospital or reimburse the insured in respect of medical expenses, incurred as an in-patient, with
respect to delivery or termination up to first two deliveries or terminations of pregnancy, after the policy has been continuously in
force for 24 (twenty four) months, during the lifetime of the insured or the spouse of the insured, if covered under the policy, as
described below, up to the limit mentioned in the Table of Benefits.
i. Medical expense for delivery (normal or caesarean).
ii. Medical expense for lawful medical termination of pregnancy.
iii. Medical expenses for pre natal medically necessary hospitalisation, up to 30 (thirty) days and post natal medically necessary
hospitalisation, up to 60 (sixty) days, per delivery or lawful termination of pregnancy, if incurred as an in-patient.
iv. Medical expenses of the new born baby, including expenses with respect to vaccination. Hospitalisation is not required for
vaccination of new born baby.
Exclusions
The company shall not be liable to make any payment in respect of any expenses incurred in connection with or in respect of
1. Delivery or termination within 2 (two) years of continuous coverage from the inception of the policy, or from the date of
inclusion of insured person, whichever is later. However, this period can be waived only in the case of delivery, miscarriage
or abortion induced by accident or other medical emergency.
2. More than one delivery or termination in a policy period.
3. Ectopic pregnancy. However, ectopic pregnancy is covered under Section 1.2.1 provided it may be established by medical
reports.
4. Pre and post hospitalisation expenses as per Section 1.2.2 and Section 1.2.3, other than pre and post natal treatment.
1.2.9 Ambulance
The company shall reimburse the insured in respect of expenses incurred for transportation of the insured person to the hospital by
ambulance up to the limit as mentioned in the Table of Benefits, provided a claim has been admitted under Section 1.2.1.
For the purpose of the Section, ‘family member’ shall mean spouse, children and parents of the insured person.
1.2.12 Doctor’s home visit and nursing care during post hospitalisation
The company shall reimburse the insured, medically necessary expenses incurred for doctor’s home visit charges, nursing care by
qualified nurse during post hospitalisation up to the limit mentioned in the Table of Benefits.
In opting for this service and deciding to obtain a Medical Second Opinion, each insured person expressly notes and agrees that:
i. it is entirely for the insured person to choose whether or not to obtain a Medical Second Opinion from WLMC and if obtained
under this service then whether or not to act on it
ii. the company does not provide Medical Second Opinion or make any representation as to the adequacy or accuracy of the
same, the insured person’s or any other person’s reliance on the same, or the use to which the Medical Second Opinion is put
iii. the company assume no responsibility for and shall not be responsible for any actual or alleged errors, omissions or
representations made by any medical practitioner or in any Medical Second Opinion or for any consequences of any action
taken or not taken in reliance there on
iv. Medical Second Opinion provided under this service shall not be valid for any medico-legal purposes
v. Medical Second Opinion does not entitle the insured person to any consultations from or further opinions from that medical
practitioner.
Copayment
Claims under Section 1.2, except claims under Section 1.2.13 (Vaccination for children), shall be subject to a co payment of 20%
(twenty percent) of the admissible claim amount if treatment is taken in a non-network provider. Co payment shall not apply to
claims if treatment is undergone in a non-network provider in a place where the company/ TPA does not have tie-up with any
hospital.
Above discounts (as per Section 2.1.1, 2.1.2 and 2.1.3) are not applicable to the premium for optional covers.
3 Policy definition
3.1 Any one illness means continuous period of illness and it includes relapse within 45 (forty five) days from the date of last
consultation with the hospital where treatment has been taken.
3.2 Diagnosis means diagnosis by a medical practitioner, supported by clinical, radiological, histological and laboratory evidence,
acceptable to the company.
3.3 Grace period means 30 (thirty) days immediately following the premium due date during which a payment can be made to
renew or continue the policy in force without loss of continuity benefits such as waiting period and coverage of pre-existing
disease. Coverage is not available for the period for which no premium is received.
3.4 Hospitalisation means admission in a Hospital for a minimum period of 24 (twenty four) consecutive hours except for
specified procedures/ treatments, where such admission could be for a period of less than 24 (twenty four) consecutive hours.
Relaxation to 24 (twenty four) hours minimum duration for hospitalisation is allowed in
i. day care procedures/surgeries (as listed in Appendix –I) where such treatment is taken by an insured person in a hospital/day
care centre (but not the outpatient department of a hospital)
ii. any other surgeries/procedures (not listed in Appendix–I) which due to advancement of medical science require
hospitalisation for less than 24 (twenty four) hours and for which prior approval from company/TPA is mandatory.
3.5 Network provider means hospitals or health care providers enlisted by the company or by a TPA and the company together to
provide medical services to an insured person on payment by a cashless facility.
3.6 Out-patient treatment means treatment which the insured person visits a clinic / hospital or associated facility like a
consultation room for diagnosis and treatment based on the advise of a medical practitioner and the insured person is not admitted
as a day care patient or in-patient.
3.7 Policy period means period of one year as mentioned in the schedule for which the policy is issued.
3.8 Preferred provider network (PPN) means a network of hospitals which have agreed to a cashless packaged pricing for
certain procedures for the insured person. The list is available with the company/TPA and subject to amendment from time to
time. Reimbursement of expenses incurred in PPN for the procedures (as listed under PPN package) shall be subject to the rates
applicable to PPN package pricing.
3.9 Pre-existing disease means any condition, disease or injury or related conditions for which the insured person had signs or
symptoms and/or was diagnosed and/or received medical advice/treatment within 48 (forty eight) months prior to the policy. Any
complications arising from pre-existing disease/ injury shall be considered as pre-existing diseases.
3.10 Schedule means a document forming part of the policy, containing details including name of the insured person, age, relation
of the insured person, sum insured, premium paid and the policy period
4.7 Pregnancy
National Mediclaim Plus Policy 6 UIN: IRDA/NL-HLT/NI/P-H/V.I/463/13-14
Save as and to the extent provided for under Section 1.2.7, treatment arising from or traceable to pregnancy/childbirth including
caesarean section, miscarriage, surrogate or vicarious pregnancy, abortion or complications thereof including changes in chronic
conditions arising out of pregnancy
4.9 Obesity
Treatment for obesity or condition arising there from (including morbid obesity) and any other weight control and management
program/services/supplies or treatment.
4.12 Circumcision unless necessary for treatment of a disease (if not excluded otherwise) or necessitated due to an
accident.
4.24 Equipments
External/durable medical/non-medical equipments/instruments of any kind used for diagnosis/ treatment including CPAP,
CAPD, infusion pump, ambulatory devices like walker, crutches, belts, collars, caps, splints, slings, braces, stockings, diabetic
foot-wear, glucometer, thermometer, similar related items and any medical equipment which could be used at home
subsequently.
4.25 Expenses non related to the diagnosis and treatment of disease/ injury
Irrelevant investigations/treatment, drugs not supported by a prescription, private nursing charges, referral fee to family physician,
outstation doctor/surgeon/consultants’ fees and similar expenses.
4.33 Radioactivity
Any disease or injury directly or indirectly caused by or contributed by nuclear weapons/materials or arising from ionising
radiation or contamination by any nuclear fuel or from any nuclear waste or combustion of nuclear fuel.
5 Policy conditions
5.1 Disclosure of information
The policy shall be void and all premium paid hereon shall be forfeited to the company, in the event of mis-representation, mis-
description or non-disclosure of any material fact.
5.2 Communication
i. All communication should be in writing.
ii. For claim serviced by TPA, ID card, PPN/network provider related issues to be communicated to the TPA at the address
mentioned in the schedule. For claim serviced by the company, policy related issues, change in address to be
communicated to the policy issuing office at the address mentioned in the schedule.
iii. The company or TPA shall communicate to the insured person at the address mentioned in the schedule.
5.3 Claim Procedure
5.3.4 Documents
The claim is to be supported with the following original documents and submitted within the prescribed time limit.
i. Completed claim form
ii. Bills, payment receipts, medical history of the patient recorded, discharge certificate/ summary from the hospital etc.
iii. Cash-memo from the hospital (s)/chemist (s) supported by proper prescription
iv. Payment receipt, investigation test reports etc. supported by the prescription from attending medical practitioner
v. Attending medical practitioner’s certificate regarding diagnosis along with date of diagnosis and bill receipts etc.
vi. Surgeon’s original certificate stating diagnosis and nature of operation performed along with bills/receipts etc.
vii. In the event of claim under Section 1.2.11, confirmation of the need of family member from attending medical practitioner
viii. Any other document required by company/TPA
Note
In the event of a claim lodged as per contribution clause of the policy and the original documents having been submitted to the
other insurer, the company may accept the documents listed under condition 5.3.4 and claim settlement advice duly certified by
the other insurer subject to satisfaction of the company.
5.7 Portability
In the event of the insured person porting to any other insurer, insured person must apply with details of the policy and claims to
the insurer where the insured person wants to port, at least 45 days before the date of expiry of the policy.
Portability shall be allowed in the following cases:
i. All individual health insurance policies issued by non-life insurance companies including family floater policies.
ii. Individual members, including the family members covered under any group health insurance policy of a non-life insurance
company shall have the right to migrate from such a group policy to an individual health insurance policy or a family floater
policy with the same insurer. One year thereafter, the insured person shall be accorded the right to port to another non-life
insurance company.
5.8 Revision of terms of the policy including the premium rates
The company, in future, may revise or modify the terms of the policy including the premium rates based on experience. The
insured person shall be notified three months before the changes are effected.
5.10 Nomination
The insured is mandatorily required at the inception of the policy to make a nomination for the purpose of payment of claims
under the policy in the event of death of the insured.
Any change of nomination shall be communicated to the company in writing and such change shall be effective only when an
endorsement on the policy is made.
In case of any insured person other than the insured under the policy, for the purpose of payment of claims in the event of death,
the default nominee would be the insured.
No assignment of the policy or the benefits there under shall be permitted.
6 Redressal of grievance
In case of any grievance relating to the servicing the Policy, the insured person may approach the Grievance cell of the company
set up at divisional offices, regional offices and head office. For more information on grievance mechanism, and to download
grievance form, visit our website.
The insured person may also approach the office of Insurance Ombudsman of the respective area/ region for redressal of
grievance.
Benefit amount
Benefit amount available under Critical Illness cover shall be limited to the sum insured (excluding cumulative bonus) under the
policy.
Benefit amount available per individual are INR 2,00,000/ 3,00,000/ 5,00,000/ 10,00,000/ 15,00,000/ 20,00,000/ 25,00,000.
Policy period
The policy period for the policy, and the cover should be identical, as mentioned in the schedule.
Tax rebate
No tax benefit is allowed on the premium paid under Critical Illness cover (if opted)
Renewal
The Critical Illness cover can be renewed annually throughout the lifetime of the insured person.
7.1.1 Definition
Critical illness means stroke resulting in permanent symptoms, cancer of specified severity, kidney failure requiring regular
dialysis, major organ/ bone marrow transplant, multiple sclerosis with persisting symptoms and open chest CABG (Coronary
Artery Bypass Graft), permanent paralysis of limbs and blindness.
VIII Blindness
The total and permanent loss of all sight in both eyes.
7.1.2 Exclusions
The company shall not be liable to make any payment under the policy if:
i. any critical illness and/or its symptoms (and/or the treatment) which were present at any time before inception of the first
policy, or which manifest within a period of 90 (ninety) days from inception of the first policy, whether or not the insured
person had knowledge that the symptoms or treatment were related to such critical illness. In the event of break in the policy,
the terms of this exclusion shall apply as new from recommencement of cover
ii. the insured person smokes 40 (forty) or more cigarettes / cigars or equivalent tobacco intake in a day
7.1.3 Condition
Claim amount
i. Any amount payable under the optional covers will not affect the sum insured applicable to Section 1.2.
ii. Copayment shall not apply to claims under optional covers.
iii. Any amount payable under the optional covers shall not affect the entitlement to cumulative bonus.
Notification of claim
In the event of a claim, the insured person/insured person’s representative shall intimate the company in writing by letter, e-mail,
fax providing all relevant information relating to the critical illness within 15 (fifteen) days of critical illness diagnosis
Cessation of cover
1 This cover shall cease upon payment of the benefit amount on the occurrence of a critical illness and no further claim shall be
paid for any other critical illness during the policy period.
2 On renewal, no claim shall be paid for any critical illness for which claim has already been made
Cancellation
In the event of cancellation of the policy by either insured or the company, the cover will also be cancelled as per cancellation
clause of the policy.
Eligibility
The cover can be availed by individuals of any age band.
Limit of cover
Limit of cover available per individual are INR 2,000/ 3,000/ 4,000/ 5,000/ 10,000.
Policy period
The policy period for the policy, and the cover should be identical, as mentioned in the schedule.
Tax rebate
The insured person can avail tax benefits for the premium paid, under Section 80D of Income Tax Act 1961.
Renewal
The Outpatient Treatment cover can be renewed annually throughout the lifetime of the insured person.
7.2.1 Exclusions
The company shall not make any payment under the cover in respect of
i. Treatment other than Allopathy/ Modern medicine, Ayurveda and Homeopathy
ii. Cosmetic dental treatment to straighten lightens, reshape and repair teeth. Cosmetic treatments include veneers, crowns,
bridges, tooth-coloured fillings, implants and tooth whitening.
7.2.2 Condition
Claim amount
i. Any amount payable under the optional covers will not affect the sum insured applicable to Section 1.2.
ii. Copayment shall not apply to claims under optional covers.
iii. Any amount payable under the optional covers shall not affect the entitlement to cumulative bonus.
Documents
The claim is to be supported with the following original documents
i. All bills, prescriptions from medical practitioner
ii. Diagnostic test bills, copy of reports
iii. Any other documents required by the company
Cancellation
National Mediclaim Plus Policy 13 UIN: IRDA/NL-HLT/NI/P-H/V.I/463/13-14
In the event of cancellation of the policy by either insured or the company, the cover will also be cancelled as per cancellation
clause of the policy.
8 Disclaimer
The prospectus contains salient features of the policy. For details reference is to be made to the Policy. In case of any difference
between the prospectus and the policy, the terms and conditions of the policy shall prevail.
The prospectus and proposal form are part of the policy. Hence please read the prospectus carefully and sign the same. The
proposal form is to be completed in all respects for each insured person. Both the prospectus and the proposal form are to be
submitted to the office or to the agent.
Place Signature
Date Name
Features Plans
PLAN A PLAN B PLAN C
INR 2/ 3 /4 / 5/ 6/ 7/ 8/ 9
Sum insured INR 15/ 20 /25 Lac INR 30/ 40/ 50 Lac
/10 Lac
Coverage
Hospitalisation, Pre (30days) and Post
(60 days) Hospitalisation, Daycare Covered Covered Covered
procedure
Covered after 36 months Covered after 36 months Covered after 36 months
Pre existing disease
of continuous coverage of continuous coverage of continuous coverage
Room - Up to 1% of SI
per day
Room/ ICU charges ICU – Up to 2% of SI per Up to INR 15,000 per day Up to INR 20,000 per day
day subject to max. of
INR 15,000 per day
For each eye – Up to 15%
For each eye – Up to INR For each eye – Up to INR
Limit for cataract surgery of sum insured or INR
80,000 1,00,000
60,000 whichever is lower
Ayurveda and Homeopathy Up to sum insured Up to sum insured Up to sum insured
Organ donor’s medical expenses Covered Covered Covered
Up to INR 30,000 for Up to INR 60,000 for Up to INR 80,000 for
normal delivery and INR normal delivery and INR normal delivery and INR
Maternity
50,000 for cesarean 75,000 for cesarean 100,000 for cesarean
section section section
Hospital cash INR 500 per day, max. of INR 800 per day, max. of INR 1,000 per day, max.
5 days 5 days of 5 days
Up to INR 2,500 in a Up to INR 4,000 in a Up to INR 5,000 in a
Ambulance
policy period policy period policy period
Up to 5% of SI per policy Up to 5% of SI per policy
Air ambulance Not covered
period period
Up to INR 20,000 per Up to INR 20,000 per
Medical emergency reunion Not covered
policy period policy period
Doctor’s home visit and nursing care INR 750 per day, max. of INR 1,000 per day, max.
Not covered
during post hospitalisation 10 days of 10 days
Up to INR 1,000 in a Up to INR 1,000 in a Up to INR 1,000 in a
Vaccination for children (up to 12 years)
policy period policy period policy period
Other benefits
One MSO for each new One MSO for each new One MSO for each new
diagnosis of any of the diagnosis of any of the diagnosis of any of the
Medical Second Opinion (MSO) major illnesses in major illnesses in major illnesses in
Appendix II, in a policy Appendix II, in a policy Appendix II, in a policy
period period period
Good Health Incentives
Increase in SI by 5% of SI Increase in SI by 5% of SI Increase in SI by 5% of SI
(excluding CB) per year (excluding CB) per year (excluding CB) per year
Cumulative bonus
up to 50% of SI up to 50% of SI up to 50% of SI
(excluding CB) (excluding CB) (excluding CB)
Every 2 yrs., up to INR Every 2 yrs., up to INR Every 2 yrs., up to INR
Health checkup
1,000 2,000 3,000
Copayment
Copayment of 20% of admissible claim if
treatment taken in non-network hospital Applicable Applicable Applicable
(not applicable to optional covers)
Optional covers
Benefit amount per individual - INR 2,00,000/ 3,00,000/ 5,00,000/ 10,00,000/
Critical Illness
15,00,000/ 20,00,000/ 25,00,000.
Outpatient Treatment Limit of cover per individual - INR 2,000/ 3,000/ 4,000/ 5,000/ 10,000.
SI 3m-5 6 - 17 18 - 25 26-35 36-45 46-55 56-59 60-65 66-70 71-75 76-80 81-85 86 +
2,00,000 5,050 5,101 5,668 5,781 5,897 8,127 11,756 15,299 22,194 25,812 27,225 28,412 29,532
3,00,000 6,589 6,589 7,321 7,468 7,468 10,804 15,755 20,309 29,863 34,114 37,111 39,040 40,494
4,00,000 7,982 7,983 8,870 9,047 9,047 13,250 19,421 24,853 36,888 41,601 46,260 48,940 50,684
5,00,000 9,279 9,279 10,310 10,516 10,517 15,537 22,857 29,082 43,471 48,537 54,898 58,334 60,271
6,00,000 10,335 10,335 11,483 11,713 11,714 17,707 26,122 33,076 49,722 55,064 62,596 66,768 69,561
7,00,000 11,334 11,335 12,594 12,846 12,847 19,615 29,082 36,729 55,554 61,113 70,166 75,146 78,343
8,00,000 12,288 12,289 13,655 13,928 13,928 21,446 31,931 40,230 61,171 66,900 77,473 83,145 86,831
9,00,000 13,205 13,205 14,673 14,966 15,586 23,214 34,686 43,604 66,606 72,468 84,438 90,901 95,067
10,00,000 14,088 14,089 15,654 15,967 17,334 24,927 37,361 46,869 71,883 77,847 91,192 98,445 1,03,083
15,00,000 19,002 19,003 28,070 31,501 31,816 34,917 49,962 58,719 76,711 82,983 1,02,105 1,19,966 1,26,272
20,00,000 22,672 22,673 30,291 44,606 45,052 45,502 60,568 68,885 83,460 86,190 1,13,693 1,39,731 1,47,876
25,00,000 26,055 26,056 32,680 46,682 47,149 50,974 70,221 77,027 86,328 89,518 1,20,707 1,54,911 1,64,683
30,00,000 29,730 29,732 35,729 49,351 50,627 59,199 79,260 83,996 86,938 93,430 1,24,801 1,66,901 1,77,731
40,00,000 35,609 35,611 41,473 53,964 58,765 73,381 93,784 93,789 94,620 1,00,732 1,25,128 1,81,594 1,94,796
50,00,000 40,905 40,907 47,760 58,118 67,611 87,008 1,06,084 1,06,090 1,06,095 1,08,605 1,25,134 1,88,066 2,03,053
Service Tax extra
SI 3m-5 6 - 17 18 - 25 26-35 36-45 46-55 56-59 60-65 66-70 71-75 76-80 81-85 86 +
2,00,000 4,765 4,812 5,347 5,454 5,563 7,667 11,090 14,433 20,937 24,351 25,684 26,804 27,860
3,00,000 6,216 6,216 6,907 7,045 7,045 10,193 14,864 19,159 28,172 32,183 35,010 36,830 38,202
4,00,000 7,530 7,531 8,368 8,535 8,535 12,500 18,321 23,447 34,800 39,246 43,641 46,170 47,815
5,00,000 8,753 8,754 9,726 9,921 9,921 14,658 21,563 27,436 41,010 45,789 51,790 55,032 56,859
6,00,000 9,750 9,750 10,833 11,050 11,051 16,704 24,643 31,204 46,908 51,947 59,053 62,989 65,623
7,00,000 10,693 10,693 11,881 12,119 12,120 18,504 27,436 34,650 52,410 57,654 66,194 70,893 73,908
8,00,000 11,593 11,593 12,882 13,139 13,140 20,232 30,124 37,953 57,708 63,113 73,088 78,439 81,916
9,00,000 12,457 12,458 13,842 14,119 14,704 21,900 32,723 41,136 62,835 68,366 79,658 85,756 89,686
10,00,000 13,291 13,291 14,768 15,064 16,353 23,516 35,246 44,216 67,815 73,441 86,030 92,872 97,248
15,00,000 17,926 17,927 26,481 29,718 30,015 32,941 47,134 55,395 72,369 78,286 96,326 1,13,176 1,19,124
20,00,000 21,388 21,389 28,577 42,081 42,502 42,927 57,139 64,986 78,736 81,312 1,07,257 1,31,821 1,39,505
25,00,000 24,580 24,581 30,831 44,040 44,480 48,089 66,246 72,667 81,441 84,451 1,13,875 1,46,142 1,55,361
30,00,000 28,048 28,049 33,707 46,558 47,761 55,848 74,774 79,242 82,017 88,142 1,17,736 1,57,454 1,67,671
40,00,000 33,593 33,595 39,126 50,909 55,439 69,227 88,475 88,480 89,264 95,030 1,18,045 1,71,315 1,83,770
50,00,000 38,590 38,591 45,057 54,829 63,784 82,083 1,00,080 1,00,085 1,00,090 1,02,457 1,18,051 1,77,420 1,91,559
Service Tax extra
Premium rate for optional covers
Rate for Critical Illness (in INR)
Age 2,00,000 3,00,000 5,00,000 10,00,000 15,00,000 20,00,000 25,00,000
18-25 372 557 929 1,858 2,786 3,715 4,644
26-35 647 970 1,617 3,234 4,851 6,468 8,085
36-45 1,198 1,796 2,994 5,988 8,981 11,975 14,969
46-55 2,217 3,326 5,543 11,086 16,629 22,172 27,715
56-59 3,209 4,813 8,022 16,043 24,065 32,086 40,108
60-65 4,643 6,965 11,608 23,217 34,825 46,434 58,042
66-75 9,501 14,251 23,752 47,505 71,257 95,009 1,18,762
76-85 21,109 31,664 52,773 1,05,546 1,58,319 2,11,093 2,63,866
86+ 47,155 70,733 1,17,889 2,35,777 3,53,666 4,71,555 5,89,443
Service Tax extra