1.

I definitely will make sure that it gets sorted…

2. I absolutely agree with you…
3. I can certainly help you…
4. That is exactly right…
5. I completely agree with you…
6. I will quickly run through this with you…
7. That is a fantastic alternative…
8. Great news!
9. Marvellous choice…
10. That is an excellent suggestion…
11. I hope you enjoy your…
12. Splendid! All that is left to do now…
13. Yes, it is essential that you…
14. It is a very generous offer…
15. I can highly recommend…
16. Thanks, we aim to provide a friendly service…
17. That’s certainly impressive, Mrs Smith…
18. That it is an interesting idea…
19. Brilliant! I’m glad we are on the same page…
20. Yes, it is an exciting prospect…
21. I think that it’s a terrific option…
22. That is absolutely fascinating…
23. You certainly are an expert on this…
24. That is personally my favourite option…
25. It would definitely be ideal, considering your situation…

3.  “So, what I understand so far is… it would be great if you could tell me a
bit more about…”

4.  “For me to… it would be brilliant if you could give me just of few more
details on.”

I realise that this situation is difficult, but let’s try and find a solution.”

6.  “I would feel the same in your situation, but we will sort this out…”

7.  “I’m sorry you are having this problem. Let’s see if there is anything we can do
to help the situation.”

11.  “All you need to do is to just….”

12.  “A simple way / method to change it will be to…”

13.  “As soon as you receive…”

“Would you be happy for me to put you on hold for a minute or two, while I quickly
retrieve your details?”

15.  “I will send over the link to the email address that we have on our system and,
if you would like, I can go through the rest of the process with you.”

16.  “What I’m doing for you now is…”

17.  “Don’t worry, I often make that mistake myself.”

18.  “How is the weather where you are today? Better than here, I hope!”

“Thanks for calling, and if you have any additional questions, please call us.”

“Let me find out for you…”

“I can email you a link to the web page and stay on the phone, if you need
further assistance.”

“Your policy doesn’t cover that, but I can check if we can offer that to you in
a different package.”

“The item is out of stock. Would you like me to pre-order it for you so it will
be with you in 4 weeks?”