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BUSINESS ACCOUNT FLOW

Welcome & get to know your members!


Where do they live and work?
How did they hear about UMCU?
Why did they chose UMCU?
What are they looking for in a business account?
Efunds - Both the business and person(s)
Product Review
Bronze - Only savings
Silver - Savings, Basic Checking with $200 minimum
Gold - Savings, Advantage Checking with $2000 minimum
Review Service Fees
Which account type best fits their needs/wants?
Mention that UMCU offers loans on Business accounts up to $49,999.99: the loan will be
tied to their personal SSN. Not the business.
Business name cannot be printed on credit cards
Recommend a Basic Business Checking with debit card. Bronze level only allows 6
withdrawals/deposits per month, which is because of Reg D.

Checklist
Review members documents
Review UMCU business checklist on Maizenet for documents needed
Scan ID
Complete internal documents
UMCU Resolution, Business Account Authorization, and W9 (if applicable)
Out of state businesses - Need manager approval & Letter of Good Standing

Account overview
Create debit card & offer to order checks
Review business account agreement, disclosures, and Welcome booklet
To set up online banking, enter in a date of birth under Business in Symitar
To set up Bill Pay, enter in mother's maiden name under Business in Symitar
Set up mobile banking and explain the benefits
Hand the member the folder with all paperwork and your business card.

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