Professional Documents
Culture Documents
Patching SPOC
Mayank(Primary)/Ankit Srivastava(Secondary)
Problem Call
EMEA - Aakanksha
NAM - Bilal
Production Call
Bilal
Moogsoft Call
Week -1 - Aakash, Week -2 - Hani , Week -3 - Vinay;Week -4 -Narendra,
Postfix
Week -1 - Aakash, Week -2 Aakash- ; Week -3 - Aakash Week -4 -Aakash
ADFS
Aakash/ Maneesh in Night Shift
Skype
Week-1-Vinay, Week -2 -Vinay; Week -3 -Vinay, Week -4 -Vinay
SCCM
Deepika/Abhishek
MobileIron
Hani
RDS
Mayank (Hani on Mayank's Weekoff)
Audit
Change Audit
Ankit/Ranu
IM Audit
Rohit/Ranu
RITM Audit
Deepika/Aakash
NAM Helath Checks Every Monday
Exchange
Narendra
Skype
Vinay
ADFS
Aakash
MobileIron
Hani
Please make sure that you have data ready with you before you take the call
Anil
Deepika
Abhishek
Ranu
If someone has week-off, one who is performing sanity before him would perform
it for first week-off and then the person who would be performing sanity next to
him will do it on the second week-off.
10:00 AM IST
10:00 AM IST
10:15 AM IST