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Format No.

:- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Process Name : - Heat Treatment Auditor Mr. Vikas Kumar Audit Date :-
03.09.18
Process Owner : - K.K. Tiwari Auditee Mr. K. K. Tiwari 06:00 PM ~ 07:00 PM
S. Related
ELEMENTS CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
No. Clause
yes risk assessment carried out on identified issues & interested
1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 All department O
Contextual Issues, parties.
Interested Parties 2 Are risks & opportunies idenfied addressed in the processes 6.1 All department Risk & opportunies are idenified in the processes O
Requirements & risks
3 Are preventive action planned based on priortized Risk 6.1 All department Planed as per priortized risk O
Assessment
4 Is follow up on effectiveness of actions carried out by Management 6.1 All department Monitoring of effectivness of actions are carried out by management. O
Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All department Corporate policy are available and understood by personnel O
1 Are quality objectives for different functions, levels & processes defined 6.2 All department Quality objectivies for different functions are defined and avaialble. O
Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All department Actions plans are prepared with evalaute results. O
3 Are quality objectives monitored, communicated and updated as required 6.2 All department Quality objectives are monitored communicated and updated. O
Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All department Contingency plan prepared and testing carried out. O
1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All department Awarness created about quality policy & objectives O
Awareness Verify by sample that people are aware about impact on product quality if they do not meet After discussion with personnel (Mr. Nitesh) found awareness
2 7.3.1 All department O
spefied requirement regarding product quality
1 Are all referenced documents with proper revision available on site 7.5 All department Documents are available with latest revision. O
Document and Data
2 Are all available documents are reviewed and approved by authorized person 7.5 All department Documents are reviewed and approved by authorized person. O
Control
3 Are all documents controlled 7.5 All department Documents found controlled O
1 Are quality records legible and readily available 7.5 All department Quality records are legible and available O
Control of Quality 2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All department Records are stored in good manner to prevent damage. O
Records 3 Are retention period specified & retained as specified 7.5 All department Retention period defined as per record matrix F/MR/25 O
4 Are records timely disposed off 7.5 All department Records are disposed off timely O
Yes, ducuments controlling the production are available for all
1 Are documented plan/process for controlling the production available for all processes 8.5.1 All department O
processes.
2 Verify that personnel are conversant about control plans? 8.5.1.1 All department Personnel ( Mr. Rakesh ) are concersent with control plan O
3 Verify control plans and work instructions are compatible 8.5.1 All department Work instruction & control plan are compatible as per process O
4 Are documented process plan / instructions available at work stations 8.5.1.2 All department Control plan & Work instruction are avaialble at work station O
Process Control
Evaluate Job Setup is being carried out as documented and applicable controls are applied as
5 8.5.1.3 All department Set up approval is carried out as per control plan and documented O
define
6 Do employees perform operations / inspection as per documented plan / instruction 8.5.1 All department Operations & inspection done as per control plan O
Process monitoring done and controlled as per documented control
7 Are process monitored and controlled as per documented procedure 8.5.1 All department O
plan.
Store, Production, Identification & traceability requirements established as per procedure
1 Are Identification and tracetability requirements established 8.5.2 O
Dispatch ( PR/QA/10)
Store, Production, Inspection & test status established for identification ( WIP Accepeted
2 Can inspection & test status be established based on Identification 8.5.2 O
Product Identification Dispatch tag F/PPC/Tag/02)
and Traceability Store, Production,
3 Are products identified as per documented requirements 8.5.2 Products are identified by route tag ( F/PPC/Tag/02) O
Dispatch
Store, Production,
4 Is unique identification of the outputs provided when traceability is a requirement 8.5.2 Unique identification no. ( Heat No.) provided for traceability. O
Dispatch
1 Are in-process inspection plan/process esatblished & implemented 8.6 & 8.6.1 QA In-process inspection plan established & implemented O
2 Are defect prevention method is used rather than defect detection 8.6 & 8.6.1 QA Defect prevention method used O
Inspection and Testing
3 Is final inspection/testing conducted as per documented plan 8.6 & 8.6.1 QA Final inspection conducted as per control plan. O
4 Are adequate records of all inspection / testing maintained 8.6 & 8.6.1 QA Inspection records are available and maintained. O
1 Are methods defined & used for monitoring & measuring (M&M) QMS performance 9.1 All Methods defined & used for monitoring & measuring performance O
Monitoring,
2 Are responsibilities & frequencies for M&M defined 9.1 All Responsibilities & frequencies defined for monitoring & measuring O
Measurement Analysis
3 Is analysis carried out and evaluated against Targets 9.1 All Analyisis are done and evaluated O
and Evaluation
4 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All Targets are defined for M&M, analysis & evaluation. O
Customer complaints and records of non conformance handled as per
1 Are customer complaints and reports of non conformance handled as defined 10.2.1 All department O
procedure PR/QA/06
Root cause of non conformance instestigated and results are
2 Are the causes of non conformances investigated and results documented 10.2.1 All department O
documented
Non-Conformance &
Corrective Action Customer specific format used for customer complaint and for inhouse
3 Is there a documented disciplined problem solving method 10.2.3 All department O
quality problem analysis and countermeasure sheet (5-Rule)

4 Are appropriate corrective action taken to eliminate the causes of non conformance 10.2.1 All department Root cause analysis are done to eliminate non conformance causes. O
5 Are customer returned material analyzed and corrective action initiated as necceasry 10.2.1 All department Yes corrective action initiated for customer return parts O
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Process Name : - Heat Treatment Auditor Mr. Vikas Kumar Audit Date :-
03.09.18
Process Owner : - K.K. Tiwari Auditee Mr. K. K. Tiwari 06:00 PM ~ 07:00 PM
S. Related
ELEMENTS CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
No. Clause
Are corrective actions taken against non-conformities of last internal audit implemented,
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints, in-house
2 10.2.3 All department Corrective action implemented effectively. O
problems and supplier issues implemented, maintained and effective?
Yes error proofing are testing carried out foe each error proofing
1 Is the error proofing testing carried out for error proofing devices as planned? 10.2.4 Production O
Error Proofing device.
2 Are the challenge parts verified and validated as per planned? 10.2.4 Production Verified as per plan. O
Yes improvements intiatives are taken that are based on analysis ,
1 Have improvement initiatives taken based on Analysis & Evalaution & MRM outputs 10.3 All O
Improvement evaluation & MRM outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All Yes, Action plan is defined for the improvements initiatives. O
c
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Page3
Format No. of 37
:- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18

Process Name : - Lab Auditor Mr. Vikas Kumar Audit Date :-


03.09.18
Process Owner : - K K Tiwari Auditee Mr. K. K. Tiwari 07:00 PM ~ 08:00 PM

ELEMENTS CHECK POINTS Related Clause AUDITEE AUDITORS NOTE Observation Remarks
Has Risk assessment carried out on identified issues & interested parties
Contextual Issues, 1 6.1 All Department yes risk assessment carried out on identified issues & interested parties. O
needs
Interested Parties
2 Are risks & opportunies idenfied addressed in the processes 6.1 All Department Risk & opportunies are idenified in the processes O
Requirements & risks
Assessment 3 Are preventive action planned based on priortized Risk 6.1 All Department Planed as per priortized risk O
4 Is follow up on effectiveness of actions carried out by Management 6.1 All Department Monitoring of effectivness of actions are carried out by management. O
Are corporate responsibility policies understoood by personnel of the
Corporate Policies 1 5.1.1.1 All Department Corporate policy are available and understood by personnel O
department?
1 Are quality objectives for different functions, levels & processes defined 6.2 All Department Quality objectivies for different functions are defined and avaialble. O
2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All Department Actions plans are prepared with evalaute results. O
Quality Objectives
3 Are quality objectives monitored, communicated and updated as required 6.2 All Department Quality objectives are monitored communicated and updated. O
Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All Department Contingency plan prepared and testing carried out. O
1 Are they maintaining list of MMR 7.1.5 All Department List of MMR available and maintained. (ML03) O
2 Are MMR are capable to meet Monitoring & Measurement requirements 7.1.5 All Department MMR are capable to meet monitoring & measurement requirements. O
3 Are MMRs identified with unique designation 7.1.5 All Department All MMR identified with unique identification number. O
4 Is identification provided to indicate calibration status 7.1.5 All Department Identification provided on instruments to indicate calibration status O
Control of Monitoring &
5 Are all MMRs calibrated at prescribed interval traceable 7.1.5 All Department Calibration of instruments are done as per annual calibration plan. O
Measurement
6 Are gauge condition and actual readings recorded prior to recalibration 7.1.5 All Department Gauge condition & actual readings are recorded in calibration history sheet. O
Resources (MMR)
7 Are MMRs properly handled, preserved, and maintain 7.1.5 All Department MMR are properly handled, preserved & maintained. O
8 Are MMRs safeguarded to ensure that calibration is not disturbed 7.1.5 All Department MMR are placed safely to ensure that calibration not disturbed. O
9 Records of calibration properly maintained. 7.1.5 All Department Records of calibration are available and maintained O
10 Has MSA Plan been prepared and implemented? 7.1.5 All Department MSA plan are available and records are available. O
1 Evaluate the Laboratory Scope for completeness as per format. 7.1.5.3 Lab Laboratory scope are available ( F/LAB/20 ) O
2 Verify that only qualified personnel are carrying out the testing as per scope 7.1.5.3 Lab Qualified personnel are carried out testing as per ( F/LAB/20) O
Laboratory 3 Verify that only accredited Laboratories are used for external testing 7.1.5.3 Lab Accredited laboratories are used for external testing O
Management 4 Verify few calibration / testing certificates that they bear accreditation logo 7.1.5.3 Lab Excellent services used for testing ( Cert No. CC-2597) valid upto 04.03.2020 O
Verify in the certificates that status of conformance / nonconformance is
5 7.1.5.3 Lab Status of conformance clearly stated on certificates. O
clearly stated
Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS
1 7.3 All Department Awarness created about quality policy & objectives O
implementation
Awareness
Verify by sample that people are aware about impact on product quality if After discussion with personnel (Mr. Dhanjay) found awareness regarding product
7.3.1 All department O
they do not meet spefied requirement quality
1 Are all referenced documents with proper revision available on site 7.5 All Department Documents are available with latest revision. O
Document and Data
2 Are all available documents are reviewed and approved by authorized person 7.5 All Department Documents are reviewed and approved by authorized person. O
Control
3 Are all documents controlled 7.5 All Department Documents found controlled O
1 Are quality records legible and readily available 7.5 All Department Quality records are legible and available O
Control of Quality 2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All Department Records are stored in good manner to prevent damage. O
Records 3 Are retention period specified & retained as specified 7.5 All Department Retention period defined as per record matrix F/MR/25 O
4 Are records timely disposed off 7.5 All Department Records are disposed off timely O
1 Are in-process inspection plan/process esatblished & implemented 8.6.4 All Department In-process inspection plan established & implemented O
Incoming Inspection
2 Is final inspection/testing conducted as per documented plan 8.6.5 All Department Final inspection conducted as per documented plan. O

Are corrective actions taken against non-conformities of last internal audit


1 10.2.3 All department No previous audit NC observed. O
Countermeasure implemented, maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints,
2 in-house problems and supplier issues implemented, maintained and 10.2.3 All department Corrective action implemented effectively. O
effective?
Have improvement inititaives taken based on Analysis & Evalaution & MRM Yes improvements intiatives are taken that are based on analysis , evaluation &
1 10.3 All Department O
Improvement outputs MRM outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All Department Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Internal Audit Check sheet cum observation report
Process Name : - Quality Assurance Auditor
Process Owner : - Kapil Koul Auditee
S. CHECK POINTS Related Clause AUDITEE AUDITORS NOTE Observation
ELEMENTS
No.
1 How it is ensured that quality policy is well communicated & understood by all persoonel 5.2 Unit Head

2 Does an approved organization chart exit 5.3 Unit Head


Leadership
3 Veridy that personal responsible for function affecting quality have bee defined 5.3 Unit Head
4 Are qualified personnel available for functions affecting quality 5.3.2 Unit Head
5 How Efficiency & Effectiveness of Product realization & support processes are evaluated 5.1.2 Unit Head
1 Is Management Review conducted by Top Management 9.3 MR
2 Does review coverall points as per process of Management Review 9.3 MR
Management Review
3 Do decisions of review lead to improvement actions 9.3 MR
4 Are actions based on review successfully closed 9.3 MR
1 Are issues affecting departmental Performance & QMS identified 4.1 ALL
2 Are relevant interested parties needs relevant to QMS identified 4.2 ALL
Contextual Issues, 3 Has Risk assessment carried out on identified issues & interested parties needs 6.1 ALL
Interested Parties
4 Are risks & opportunies idenfied addressed in the processes 6.1 ALL
Requirements & risks
5 Are preventive action planned based on priortized Risk 6.1 ALL
Assessment
6 Is follow up on effectiveness of actions carried out by Management 6.1 ALL
7 All Points covered in 6.1.2.1 covered in Risk Assessment of the department 6.1 Engg.
1 Are Inputs, Outputs, Performance indicators defined for each process understood by 4.4 ALL
personnel
QMS & its Processes
2 Verify that Process Owners defined in the process are familiar with application of the 5.1.1.3 ALL
process?
Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All
Quality Objectives 1 Are quality objectives for different functions, levels & processes defined 6.2 All
2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All
3 Are quality objectives monitored, communicated and updated as required 6.2 All
Product Safety 1 Evaluate how regulatory requirements of product safety requirements determined? 4.4.1.2 Engineering
2 Have safety related charateristics defined documented 4.4.1.2 Engineering
3 Verify that safety charateristics & related controls defined in FMEA & Controls 4.4.1.2 Engineering
4 Are Equipments where safety characteriscs are processed identified & personnel trainer? 4.4.1.2 Production

Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All
1 Have no of persons required & available & identified 7.1.2 HR
2 Is work envionment required, available & its maintenance planned 7.1.3 Maintenance
Resource Management
3 Is plant & machinery required to meet customer need, available & its maintenance 7.1.3.1 Production
planned
1 Has Risk assessment carried out while planning for addition of new equipments/facilities. 7.1.3.1 Engg.
Plant Facilities Planning
2 Has Capacity been evaluated keeping demand volume in consideration 7.1.3.1 Engg.
3 Has material flow plan prepared and updated when equipments are added/removed 7.1.3.1 Engg.
1 Has operational knowledge required for different level been identified 7.1.6 ALL
Knowledge
Management 2 Is it ensured that idefied knowledge is easily accessible to concorned 7.1.6 ALL
3 Is knowledge need updated with changing operational requirements? 7.1.6 ALL
1 Are they maintaining list of MMR 7.1.5 QA
2 Are MMR are capable to meet Monitoring & Measurement requirements 7.1.5 QA
3 Are MMRs identified with unique designation 7.1.5 QA
4 Is identification provided to indicate calibration status 7.1.5 QA
5 Are all MMRs calibrated at prescribed interval traceable 7.1.5 QA
Control of Monitoring &
Measurement
Resources (MMR)
Control of Monitoring &
6 Are gauge condition and actual readings recorded prior to recalibration 7.1.5 QA
Measurement
7 Are products / process revalidated if out of calibration condition is encountered 7.1.5 QA
Resources (MMR)
8 Are MMRs properly handled, preserved, and maintain 7.1.5 QA
9 Are MMRs safeguarded to ensure that calibration is not disturbed 7.1.5 QA
10 Records of calibration properly maintained. 7.1.5 QA
11 Has MSA Plan been prepared and implemented? 7.1.5 QA
12 Verify actions taken when Error is higher than limit? 7.1.5 QA
1 Evaluate the Laboratory Scope for completeness as per format. 7.1.5.3 QA
2 Verify that only qualified personnel are carrying out the testing as per scope 7.1.5.3 QA
Laboratory 3 Verify that only accredited Laboratories are used for external testing 7.1.5.3 QA
Management 4 Verify few calibration / testing certificates that they bear accreditation logo 7.1.5.3 QA
5 Verify in the certificates that status of conformance / nonconformance is clearly stated 7.1.5.3 QA

1 Has Competence for different levels determined based on Education, Experience & 7.2 HR
Training
2 Are training needs determined based gap in competence & Organization's Requirements 7.2 HR
Competence and
Awareness
3 Is training conducted as planned 7.2 HR
4 Is training effectiveness periodically evaluated 7.2 HR
5 Evaluate On Job training record for new employees / rotation / contract personnel 7.2 HR
1 Evaluate list of qualified auditors and verify that only they are used for Internal and 7.2.3 MR
Second Party Audit
Internal Auditor
Competence 2 Verify that Internal qualified Auditors meet the criteria as defined in 7.2.3 of the standard 7.2.3 MR

3 Verify the Second Party Auditors meet the criteria as defined in 7.2.4 of the standard 7.2.4 MR
1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All
Awareness
2 Verify by sample that people are aware about impact on product quality if they do not 7.3.1 All
meet spefied requirement
Employee Motivation 1 Verify techniques adopted for motivating the employee as defined in the process are 7.3.2 HR
and Empowerment implemented
1 Is internal and external communication relevant to the QMS determined 7.4 All
Communication 2 Is details of What, Who, to Whom, Freguency & Mode of commiunication defined 7.4 All

1 Are all referenced documents with proper revision available on site 7.5 All
2 Are all available documents are reviewed and approved by authorized person 7.5 All
Document and Data
Control
3 Are all documents controlled 7.5 All
4 Is there timely review, distribution of customer's standard / specs and changes 7.5 All
1 Are the specifications in use current? 7.5.3.2.2 Engg.
Engineering
Specifications 2 Evaluate 2-3 ECNs since last audit and determine that related documents (FMEA, Control 7.5.3.2.2 Engg.
Plan) have been modified based on changes in the specifications.
1 Are suppliers quality record maintained 7.5 All
Control of Quality 2 Are quality records legible and readily available 7.5 All
Records 3 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All
4 Are retention period specified & retained as specified 7.5 All
5 Are records timely disposed off 7.5 All
1 Has responsibilities for communication with customers for different activities defined 8.2 Mkt
Customer
Communication and 2 Has process for formal review of customer requirements established & implemented 8.2 Mkt
their Requirements 3 Does control exists for ensuring meeting changes in requirementsby customer 8.2 Mkt
review 4 Are contract review records available 8.2 Mkt
5 Are the legal requirements kept in consideration as defined in 8.2.2.1 8.2 Mkt
1 Verify 1-2 cases for compliance to APQP process along with the PPAP 8.3 Engg.

Product Design and


Development
2 Verify control plans and evaluate that they include 8.3 Engg.
a) Repair and rework
Product Design and b) Statistical Tools controls
Development c) Mistake proofing, where practical
d) Reaction Plan to include 100% containment of NG Products
3 Verify any PPAP submission based on changes have been prepared. Evaluate for complete 8.3 Engg.
compliance
1 Verify samples of supplier selected since last audit for compliance to the supplier selection 8.4.2.1 Purchase

2 Is a record maintained of all assessment carried out? 8.4.2.1 Purchase


3 Are the requirements of purchasing data properly documented? 8.4 Purchase
4 Do the purchasing doc. contain complete details of product & services procured? 8.4 Purchase
5 Are quality records of suppliers kept up to date? 8.4 Purchase
6 Verify if any legal requirements for the purchased product as per requirements of 8.4.2.2 8.4.2.2 Purchase
Purchasing & applicable, if yes, are they defined in the PO / Contract?
Outsourcing Control 7 Verify that suppliers system development plan has been prepared and is being 8.4.2.3 Purchase
implemented
8 Have the action plans from suppliers whose performance was not satisfactory obtained 8.4.2.4 & Purchase
and monitored for improvement? 8.4.2.5
9 Is the supplier performance reported in MRM? 8.4.2.4 Purchase
10 Is Second party audit planned and carried out for improvement of suppliers? 8.2.4.1 Purchase
11 Evaluate the control on outsourced processes (Job Work) and necessary action taken 8.4.1.1 Purchase
when not satisfactory
1 Are documented plan/prcess for controlling the production available for all processes 8.5.1 Production
2 Verify that personnel are conversant about control plans? 8.5.1.1 Production
3 Verify control plans and work instructions are compatible 8.5.1 Production
4 Are documented process plan / instructions available at work stations 8.5.1.2 Production
5 Evaluate Job Setup is being carried out as documented and applicable controls are applied 8.5.1.3 Production
Process Control
as define
6 Do employees perform operations / inspection as per documented plan / instruction 8.5.1 Production
7 Are process monitored and controlled as per documented procedure 8.5.1 Production
8 Are special causes of variation investigated and appropriate action taken?
9 Is the work environment clean and well organized?
1 Evaluate PM plan and its compliance 8.5.1.5 Maintenance
2 Evaluate checklist of Predictive and Preventive Maintenance and their compliance 8.5.1.5 Maintenance
Maintenance
3 Are maintenance objectives monitored and action initiated when not satisfactory? 8.5.1.5 Maintenance
4 Evaluate equipment overhauling plan and their compliance 8.5.1.5 Maintenance
Tooling Management 1 Evaluate Plan vs. Actual time for tool development 8.5.1.6 Tool Room
2 Verify the maintenance plan for tools based on their defined life 8.5.1.6 Tool Room
3 Verify perishable tools, planning and change schedule 8.5.1.6 Tool Room
4 Verify the tools have been given unique identification enabling traceability to parts 8.5.1.6 Tool Room

5 For tools given by customer, verify unique identification and location for ease of visiblity 8.5.1.6 Tool Room

1 Verify that PPC planning is carried out keeping in consideration customer orders, lead 8.5.1.7 PPC
time, capacity planning, PM schedule, etc. (Refer 8.5.1.7)
2 Verify Actual Production vs. Planned is monitored 8.5.1.7 PPC
Production Scheduling

3 Evaluate corrective action taken if there is regular non adherence to schedule 8.5.1.7 PPC

1 Are Identification and tractability requirements sstablished 8.5.2 Store, Production,


Dispatch
2 Can inspection & test status be established based on Identification 8.5.2 Store, Production,
Dispatch

Product Identification
and Traceability
3 Are products identified as per documented requirements 8.5.2 Store, Production,
Dispatch
Product Identification
and Traceability 4 Is unique identification of the outputs provided when traceability is a requirement 8.5.2 Store, Production,
Dispatch

5 Verify that records are maintained to enable traceability in the event of nonconformity 8.5.2 Store, Production,
during production or customer complaint / field failure / warranty claim Dispatch

6 In the event of any regulatory requirement, are necessary identification provided for 8.5.2 Store, Production,
desired traceability Dispatch

1 Are records of customer property maintained? 8.5.3 Production, Store,


Tool Room
Customer Property
2 Can customer property be identified? 8.5.3 Production, Store,
Tool Room
1 Do the storage & handling methods prevent product damage and deterioration 8.5.4 Store & Dispatch
2 Are storage areas appropriate for prevention damage or deterioration of product 8.5.4.1 Store & Dispatch
3 For shelf life items, is the condition of product in checked to detect deterioration 8.5.4.1 Store & Dispatch
Preservation
4 Are packing, packaging and marking process established & followed 8.5.4.1 Store & Dispatch
5 For shelf life items, verify that FIFO is followed 8.5.4.1 Store & Dispatch
6 Determine ITR and its trend 8.5.4.1 MR
1 Is 4M process implemented as defined? 8.5.6 Production
Control of Changes 2 Verify the records maintained describing the results of the review of changes 8.5.6 Production
3 Do record detail person(s) authorizing change and actions arising from the review? 8.5.6 Production
1 Verify that alternate controls are defined w.r.t. Production process and mistake proofing 8.5.6.1.1 Production
devices implemented
2 Verify that alternate controls are defined w.r.t. Inspection & Testing facilities and 8.5.6.1.1 QA
Temporary Change
implemented
Control
3 Verify the authorization taken whenever alternate method is used 8.5.6.1.1 Production & QA
4 Verify records of daily audit or layered audit and leadership meeting when alternate 8.5.6.1.1 Production & QA
method is in use
1 Are in-process inspection plan/process esatblished & implemented 8.6 & 8.6.1 QA
2 Are defect prevention method is used rather than defect detection 8.6 & 8.6.1 QA
3 Is final inspection/testing conducted as per documented plan 8.6 & 8.6.1 QA
Inspection and Testing 4 Does final inspection assure that no product is dispatched until all activities specified in 8.6 & 8.6.1 QA
plan have been satisfactorily completed
5 Are adequate records of all inspection / testing maintained 8.6 & 8.6.1 QA

1 Verify the layout inspection and functional testing conducted as per plan 8.6.2 QA
Layout Inspeciton
2 Are adequate records of all layout inspection maintained 8.6.2 QA
Incoming Inspection 1 Is incoming material compliance verified as per details in 8.6.4 8.6.4 QA
2 Verify that all regulatory compliances are met before bought out product are released on 8.6.5 QA
production line
1 Are all non conforming product are properly identified 8.7 QA
2 Are all non conforming product are properly documented 8.7 QA
3 Are all non conforming product are segregated / quarantined to a designated area 8.7 QA
4 Are responsibilities for review & disposition of non-conforming / suspect products defined 8.7 QA

5 Are non conforming / suspect products reviewed according to the defined plan / procedure 8.7 QA

Control of 6 Are non conforming products disposed as planned 8.7 QA


Nonconforming Product 7 Are non-conformances recorded properly 8.7 QA
8 Are the rework instructions available and utilized by the appropriate personnel 8.7 QA
Control of
Nonconforming Product

9 In case, customer concession is obtained for a deviated product, necessary records are 8.7 QA
maintained in terms of labeling, expiry date, etc.

10 Verify disposition of nonconforming product which are not subject to repair and rework as 8.7.1.7 QA
defined
1 Verify FMEA / risk assessment carried out in terms of covering all risks arising out of 8.7.1.4 & QA
rework / repair 8.7.1.5
Control of Rework and 2 Verify that in case repaired product is sent to customer, whether necessary approval is 8.7.1.4 & QA
Repaired Products maintained? 8.7.1.5
3 Verify proper inspection & testing and their records after repair / rework 8.7.1.4 & QA
8.7.1.5
1 Are methods defined & used for monitoring & measuring (M&M) QMS performance 9.1 All
2 Are responsibilities & frequencies for M&M defined 9.1 All
3 Is analysis carried out and evaluated against Targets 9.1 All
Monitoring, 4 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All
Measurement Analysis 5 Is process capability maintained as planned as defined in Control Plan? 9.1.1.1 QA
and Evaluation 6 Verify that Controls defined in PFD, PFMEA and Control Plan are implemented 9.1.1.1 QA
7 Are tools repair / process changes defined in Control Chart? 9.1.1.1 QA
8 In the event of process change, is the effective date of change defined and implemented? 9.1.1.1 QA

1 Do FMEA & control plans cover details of sampling and statistical tools used process 9.1.1.2 Engg.
Statistical Tools capability
2 Are personnel implementing statistical tools conversant with the control chart, process 9.1.1.3 Production & QA
1 capabilities
Verify studies and
the customer over adjustment
satisfaction obtained and action taken where feedback is not 9.1.2 Marketing & QA
satisfactory
2 Determine customer satisfaction based on internal data (9.1.2.1 - a to e) and action taken 9.1.2.1 QA
when not satisfactory
Customer Satisfaction
3 Verify the customer feedback through score card sent by the customer or provided 9.1.2.1 QA
performance details on customer portal
4 In case, performance reported is not satisfactory, evaluate the action taken to improve it 9.1.2.1 QA

1 Are customer complaints and reports of non conformance handled as defined 10.2.1 All
2 Are the causes of non conformances investigated and results documented 10.2.1 All
3 Is there a documented disciplined problem solving method 10.2.3 All
Non-Conformance & 4 Are appropriate corrective action taken to eliminate the causes of non conformance 10.2.1 All
Corrective Action 5 Are customer returned material analyzed and corrective action initiated as necceasry 10.2.1 All
6 Are non-conformance reports e.g. product quality, deviation, audit results, quality records 10.2.1 All
etc. used to develop preventive actions
7 Are relevant information on action taken submitted for management review 10.2.2 All
1 Are internal quality audit carried out as planned 9.2 All
2 Are personnel carrying audit are qualified and independent of the functions being audited 9.2 All

3 Are the audits scheduled on the basis of the importance & status, process changes and 9.2 All
Internal Quality Audit customer complaints, etc.
4 Are audit results documented and brought to the notice of the responsible 9.2 All
5 Are corrective action timely recorded and evaluated for effectiveness 9.2 All
6 Does the audit include work environment and general house keeping 9.2 All
7 Is frequency reviewed based importance & Changes 9.2 All
1 Is the error proofing testing carried out for error proofing devices as planned? 10.2.4 Production
Error Proofing
2 Are the challenge parts verified and validated as per planned? 10.2.4 Production
1 Is the procedure implemented as defined including corrective action? 10.2.5 QA
Warranty Management

1 Evaluate the customer complaints / field failure and corrective action taken to prevent the 10.2.6 QA
recurrence
Customer Complaints
2 Communication within the company and customer w.r.t. corrective actions taken and 10.2.6 QA
trends of customer complaints
1 Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All
Improvement
Improvement
2 Is structured action plan prepared to implement these initiatives. 10.3 All
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Format No. :- F/MR/14
Rev :- 00
Eff Date : - 01.06.18
Audit Date :-

Remarks
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18

Process Name : - Management Representative Auditor Mr. Anil Audit Date :-


03.09.18
Process Owner : - Kapil Koul Auditee Mr. Kapil Kaul 04:30 PM ~06:20 PM

Related
ELEMENTS CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Clause
1 Is Management Review conducted by Top Management 9.3 MR Management review conducted by top management in Aug-18 as per plan O
Management Review
2 Does review cover all points as per process of Management Review 9.3 MR All points are covered as per process of management review. O
Has Risk assessment carried out on identified issues & interested parties
1 6.1 All Department yes risk assessment carried out on identified issues & interested parties. O
Contextual Issues, needs
Interested Parties 2 Are risks & opportunies idenfied addressed in the processes 6.1 All Department Risk & opportunies are idenified in the processes O
Requirements & risks 3 Are preventive action planned based on priortized Risk 6.1 All Department Planed as per priortized risk O
Assessment
4 Is follow up on effectiveness of actions carried out by Management 6.1 All Department Monitoring of effectivness of actions are carried out by management. O
Are Inputs, Outputs, Performance indicators defined for each process
1 4.4 All Department Input & output performance indictors are defined for each process O
understood by personnel
QMS & its Processes
Verify that Process Owners defined in the process are familiar with
2 5.1.1.3 All Department Process owners are defined and familiar with aaplication of process. O
application of the process?
Are corporate responsibility policies understoood by personnel of the
Corporate Policies 1 5.1.1.1 All Department Corporate policy are available and understood by personnel O
department?
1 Are quality objectives for different functions, levels & processes defined 6.2 All Department Quality objectivies for different functions are defined and avaialble. O

Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All Department Actions plans are prepared with evalaute results. O

3 Are quality objectives monitored, communicated and updated as required 6.2 All Department Quality objectives are monitored communicated and updated. O

Evaluate list of qualified auditors and verify that only they are used for List of qualified auditors ( ML-12 ) available and same auditors are used for internal
1 7.2.3 MR O
Internal and Second Party Audit & second part audit audit
Internal Auditor Verify that Internal qualified Auditors meet the criteria as defined in 7.2.3
2 7.2.3 MR yes, internal qualified auditors meet the criteria as defined in 7.2.3 O
Competence of the standard
Verify the Second Party Auditors meet the criteria as defined in 7.2.4 of
3 7.2.4 MR yes, second party qualified auditors meet the criteria as defined in 7.2.4 O
the standard
Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS
1 7.3 All Department Awarness created about quality policy & objectives O
implementation
Awareness
Verify by sample that people are aware about impact on product quality if
2 7.3.1 All Department After discussion with personnel found awareness regarding product quality O
they do not meet spefied requirement
1 Are all referenced documents with proper revision available on site 7.5 All Department Documents are available with latest revision. O
Document and Data Are all available documents are reviewed and approved by authorized
2 7.5 All Department Documents are reviewed and approved by authorized person. O
Control person
3 Are all documents controlled 7.5 All Department Documents found controlled O
1 Are suppliers quality record maintained 7.5 All Department Supplier quality records are maintained and available O
2 Are quality records legible and readily available 7.5 All Department Quality records are legible and available O
Control of Quality 3 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All Department Records are stored in good manner to prevent damage. O
Records
4 Are retention period specified & retained as specified 7.5 All Department Retention period defined as per record matrix F/MR/25 O
5 Are records timely disposed off 7.5 All Department Records are disposed off timely O
Are methods defined & used for monitoring & measuring (M&M) QMS
1 9.1 All Department Methods defined & used for monitoring & measuring performance O
Monitoring, performance
Measurement 2 Are responsibilities & frequencies for M&M defined 9.1 All Department Responsibilities & frequencies defined for monitoring & measuring O
Analysis and
Evaluation 3 Is analysis carried out and evaluated against Targets 9.1 All Department Analyisis are done and evaluated O
4 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All Department Targets are defined for M&M, analysis & evaluation. O
Are customer complaints and reports of non conformance handled as Customer complaints and records of non conformance handled as per procedure
1 10.2.1 All Department O
defined PR/QA/06

2 Are the causes of non conformances investigated and results documented 10.2.1 All Department Root cause of non conformance instestigated and results are documented O
Non-Conformance &
3 Is there a documented disciplined problem solving method 10.2.3 All Department Problem solving method O
Corrective Action
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18

Process Name : - Management Representative Auditor Mr. Anil Audit Date :-


03.09.18
Process Owner : - Kapil Koul Auditee Mr. Kapil Kaul 04:30 PM ~06:20 PM

Non-Conformance Related
ELEMENTS & CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Corrective Action Clause
Are appropriate corrective action taken to eliminate the causes of non
4 10.2.1 All Department Root cause analysis are done to eliminate non conformance causes. O
conformance
Are customer returned material analyzed and corrective action initiated as
5 10.2.1 All Department Yes corrective action initiated for customer return parts O
necceasry
1 Are internal quality audit carried out as planned 9.2 All Department All Internal audit are done as per plan O
Are personnel carrying audit are qualified and independent of the
2 9.2 All Department Yes audit are done by qualified auditor & independent of the functions O
functions being audited
Internal Quality Audit
3 Are audit results documented and brought to the notice of the responsible 9.2 All Department Yes audit results are documents and brought notice to responsible person. O

4 Are corrective action timely recorded and evaluated for effectiveness 9.2 All Department Corrective actions are timely recorded and monitoring of effectivness O

Are corrective actions taken against non-conformities of last internal audit


1 10.2.3 All department No previous audit NC observed. O
Countermeasure implemented, maintained and effective?
Effectiveness Are corrective actions taken against non-conformities of customer
Monitoring 2 complaints, in-house problems and supplier issues implemented, 10.2.3 All department Corrective action implemented effectively. O
maintained and effective?
Have improvement inititaives taken based on Analysis & Evalaution & MRM Yes improvements intiatives are taken that are based on analysis , evaluation &
1 10.3 All Department O
Improvement outputs MRM outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All Department Yes, Action plan is defined for the improvements initiatives. O

Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-


Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Process Name : - Quality Assurance Auditor Mr. K. K. Tiwari Audit Date :-
04.09.18
Process Owner : - Vijay Kumar Auditee Mr. Vijay Kumar 10:00 AM~12:45 PM
S. Related
ELEMENTS CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
No. Clause

Contextual Issues, 1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 All department yes risk assessment carried out on identified issues & interested parties. O
Interested Parties
2 Are risks & opportunies idenfied addressed in the processes 6.1 All department Risk & opportunies are idenified in the processes O
Requirements & risks
3 Are preventive action planned based on priortized Risk 6.1 All department Planed as per priortized risk O
Assessment
4 Is follow up on effectiveness of actions carried out by Management 6.1 All department Monitoring of effectivness of actions are carried out by management. O
Are Inputs, Outputs, Performance indicators defined for each process
1 4.4 All department Input & output performance indictors are defined for each process O
understood by personnel
QMS & its Processes
Verify that Process Owners defined in the process are familiar with application of
2 5.1.1.3 All department Process owners are defined and familiar with aaplication of process. O
the process?
Are corporate responsibility policies understoood by personnel of the
Corporate Policies 1 5.1.1.1 All department Corporate policy are available and understood by personnel O
department?
1 Are quality objectives for different functions, levels & processes defined 6.2 All department Quality objectivies for different functions are defined and avaialble. O
Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All department Actions plans are prepared with evalaute results. O
3 Are quality objectives monitored, communicated and updated as required 6.2 All department Quality objectives are monitored communicated and updated. O
1 Are they maintaining list of MMR 7.1.5 QA List of MMR available and maintained. O
2 Are MMR are capable to meet Monitoring & Measurement requirements 7.1.5 QA MMR are capable to meet O
3 Are MMRs identified with unique designation 7.1.5 QA All MMR identified with unique identification number. O
4 Is identification provided to indicate calibration status 7.1.5 QA Identification provided on instruments to indicate calibration status O
Control of Monitoring &
5 Are all MMRs calibrated at prescribed interval traceable 7.1.5 QA Calibration of instruments are done as per prescribed interval O
Measurement
6 Are gauge condition and actual readings recorded prior to recalibration 7.1.5 QA Gauge condition & actual readings are recorded in calibration history sheet. O
Resources (MMR)
7 Are MMRs properly handled, preserved, and maintain 7.1.5 QA MMR are properly handled, preserved & maintained. O
8 Are MMRs safeguarded to ensure that calibration is not disturbed 7.1.5 QA MMR are placed safely to ensure that calibration not disturbed. O
9 Records of calibration properly maintained. 7.1.5 QA Records of calibration are available and maintained O
10 Has MSA Plan been prepared and implemented? 7.1.5 QA MSA plan are available and records are available. O
Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS
1 7.3 All department Awarness created about quality policy & objectives O
implementation
Awareness
Verify by sample that people are aware about impact on product quality if they After discussion with personnel ( Mr. Vikas ) found awareness regarding product
2 7.3.1 All department O
do not meet spefied requirement quality
1 Are all referenced documents with proper revision available on site 7.5 All department Documents are available with latest revision. O
Document and Data
2 Are all available documents are reviewed and approved by authorized person 7.5 All department Documents are reviewed and approved by authorized person. O
Control
3 Are all documents controlled 7.5 All department Documents found controlled O
1 Are suppliers quality record maintained 7.5 All department Supplier quality records are maintained and available O
2 Are quality records legible and readily available 7.5 All department Quality records are legible and available O
Control of Quality
3 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All department Records are stored in good manner to prevent damage. O
Records
4 Are retention period specified & retained as specified 7.5 All department Retention period defined as per record matrix F/MR/25 O
5 Are records timely disposed off 7.5 All department Records are disposed off timely O
Are documented plan/process for controlling the production available for all
1 8.5.1 All department Yes documents are available for all processes. O
processes
2 Verify that personnel are conversant about control plans? 8.5.1.1 All department Personnel ( Mr. Rakesh ) are concersent with control plan O
3 Verify control plans and work instructions are compatible 8.5.1 All department Work instruction & control plan are compatible as per process O
4 Are documented process plan / instructions available at work stations 8.5.1.2 All department Control plan & Work instruction are avaialble at work station O
Process Control Set up approval is carried out as per control plan and documented but collar
Evaluate Job Setup is being carried out as documented and applicable controls
5 8.5.1.3 All department thickness during 1st piece approval was 3.5mm and during last piece it was X
are applied as define
3.7mm, reason for variation is not mentioned.
Do employees perform operations / inspection as per documented plan /
6 8.5.1 All department Operations & inspection done as per control plan O
instruction
7 Are process monitored and controlled as per documented procedure 8.5.1 All department Process monitoring done and controlled as per documented control plan. O
Alternate controls are defined w.r.t inspection facilities but for pitch dia
Temporary Change Verify that alternate controls are defined w.r.t. Inspection & Testing facilities and
1 8.5.6.1.1 QA inspection, thread ring gauge used instead of pitch micrometer and no recording X
Control implemented
done in temporary change history record.
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Process Name : - Quality Assurance Auditor Mr. K. K. Tiwari Audit Date :-
04.09.18
Process Owner : - Vijay Kumar Auditee Mr. Vijay Kumar 10:00 AM~12:45 PM
S. Related
ELEMENTS CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
No. Clause
1 Are in-process inspection plan/process esatblished & implemented 8.6 & 8.6.1 QA In-process inspection plan established & implemented O
2 Are defect prevention method is used rather than defect detection 8.6 & 8.6.1 QA Defect prevention method used O
3 Is final inspection/testing conducted as per documented plan 8.6 & 8.6.1 QA Final inspection conducted as per documented plan. O
Inspection and Testing
Does final inspection assure that no product is dispatched until all activities
4 8.6 & 8.6.1 QA Final inspection assured that all activities done as specified in control plan. O
specified in plan have been satisfactorily completed
5 Are adequate records of all inspection / testing maintained 8.6 & 8.6.1 QA Inspection records are available and maintained. O
1 Verify the layout inspection and functional testing conducted as per plan 8.6.2 QA Layout inspection plan are avaliable with records. O
Layout Inspeciton
2 Are adequate records of all layout inspection maintained 8.6.2 QA Layout inspection records maintained O
Incoming Inspection 1 Is incoming material compliance verified as per details in 8.6.4 8.6.4 QA Inspection of incoming material are done at freceipt stage. O
1 Are all non conforming product are properly identified 8.7 QA Non conforming products are identified O
2 Are all non conforming product are properly documented 8.7 QA Non conforming products are properly documented O
Are all non conforming product are segregated / quarantined to a designated
3 8.7 QA Non conforming material are segregated & quarantined at defined area. O
area
Control of Are responsibilities for review & disposition of non-conforming / suspect
4 8.7 QA Responsibility defined for review & disposition of non conforming products. O
Nonconforming Product products defined
5 Are non conforming products disposed as planned 8.7 QA Non conforming products scraped every day as per records. O
6 Are non-conformances recorded properly 8.7 QA Non conformance record kept properly O

7 Are the rework instructions available and utilized by the appropriate personnel 8.7 QA Rework instruction displayed at aapropriate stations. O

Are methods defined & used for monitoring & measuring (M&M) QMS
1 9.1 All department Methods defined & used for monitoring & measuring performance O
performance
2 Are responsibilities & frequencies for M&M defined 9.1 All department Responsibilities & frequencies defined for monitoring & measuring O
3 Is analysis carried out and evaluated against Targets 9.1 All department Analyisis are done and evaluated O
Monitoring, 4 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All department Targets are defined for M&M, analysis & evaluation. O
Measurement Analysis 5 Is process capability maintained as planned as defined in Control Plan? 9.1.1.1 QA Process capability plan are available and records are available. O
and Evaluation
6 Verify that Controls defined in PFD, PFMEA and Control Plan are implemented 9.1.1.1 QA Controls defined in control plan and implemented as per control plan. O

7 Process changes defined in Control Chart? 9.1.1.1 QA Change defined in control plan RFL/CP/R1110570/01 O
In the event of process change, is the effective date of change defined and Effective date of change defined & implemented in Axle Dia12x240, Rev:-01, Eff
8 9.1.1.1 QA O
implemented? Date :- 25.01.19
Verify the customer feedback through score card sent by the customer or Customer score cards are available Qh Talbros, Qh Talbros Manesar, Rockman
1 9.1.2.1 QA O
provided performance details on customer portal etc.
Customer Satisfaction
In case, performance reported is not satisfactory, evaluate the action taken to
2 9.1.2.1 QA CAPA prepared for non performance feedback. O
improve it
Customer complaints and records of non conformance handled as per procedure
1 Are customer complaints and reports of non conformance handled as defined 10.2.1 All department O
PR/QA/06
2 Are the causes of non conformances investigated and results documented 10.2.1 All department Root cause of non conformance instestigated and results are documented O
Non-Conformance & Customer specific format used for customer complaint and for inhouse quality
3 Is there a documented disciplined problem solving method 10.2.3 All department O
Corrective Action problem analysis and countermeasure sheet (5-Rule)
Are appropriate corrective action taken to eliminate the causes of non
4 10.2.1 All department Root cause analysis are done to eliminate non conformance causes. O
conformance
5 Are customer returned material analyzed and corrective action initiated as necceasry 10.2.1 All department Yes corrective action initiated for customer return parts O
Evaluate the customer complaints / field failure and corrective action taken to
1 10.2.6 QA Corrective actions are taken on customer complaint to prevent the reoccurrence. O
prevent the recurrence
Customer Complaints
Communication within the company and customer w.r.t. corrective actions taken Quality alert displayed at respective stations for customer complaint and
2 10.2.6 QA O
and trends of customer complaints customer complaints monitoring trend are made.
Are corrective actions taken against non-conformities of last internal audit
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
implemented, maintained and effective?
Effectiveness
Are corrective actions taken against non-conformities of customer complaints,
Monitoring 2 10.2.3 All department Corrective action implemented effectively. O
in-house problems and supplier issues implemented, maintained and effective?
Have improvement inititaives taken based on Analysis & Evalaution & MRM Yes improvements intiatives are taken that are based on analysis , evaluation &
1 10.3 All department O
Improvement outputs MRM outputs.
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Process Name : - Quality Assurance Auditor Mr. K. K. Tiwari Audit Date :-
04.09.18
Process Owner : - Vijay Kumar Auditee Mr. Vijay Kumar 10:00 AM~12:45 PM
S. Related
ELEMENTS CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Improvement No. Clause
2 Is structured action plan prepared to implement these initiatives. 10.3 All department Yes, Action plan is defined for the improvements initiatives. O
Auditee
Legends: - O :- OK X :- Non Confirmity Auditor Sign:- MR Sign:-
Sign:-
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18

Process Name : - Production Auditor Mr. Vijay Kumar Audit Date :-


Mr. Parveen
04.09.18
Process Owner : - Praveen Sharma Auditee Sharma 04:30 PM ~ 6:30 PM
S. Related Applicable
ELEMENTS CHECK POINTS AUDITORS NOTE Observation Remarks
No. Clause Deptt.
Has Risk assessment carried out on identified issues & interested parties
1 6.1 All department yes risk assessment carried out on identified issues & interested parties. O
Contextual Issues, needs
Interested Parties Risk & opportunies are idenified in the processes but in the context of
2 Are risks & opportunies idenfied addressed in the processes 6.1 All department X
Requirements & risks performance, risk mentioned is 27 but no action plan found.
Assessment 3 Are preventive action planned based on priortized Risk 6.1 All department Planed as per priortized risk O
4 Is follow up on effectiveness of actions carried out by Management 6.1 All department Monitoring of effectivness of actions are carried out by management. O
Are corporate responsibility policies understoood by personnel of the
Corporate Policies 1 5.1.1.1 All department Corporate policy are available and understood by personnel O
department?
1 Are quality objectives for different functions, levels & processes defined 6.2 All department Quality objectivies for different functions are defined and avaialble. O
2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All department Actions plans are prepared with evalaute results. O
Quality Objectives
3 Are quality objectives monitored, communicated and updated as required 6.2 All department Quality objectives are monitored communicated and updated. O

Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All department Contingency plan prepared and testing carried out. O

Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS


1 7.3 All department Awarness created about quality policy & objectives O
implementation
Awareness
Verify by sample that people are aware about impact on product quality if After discussion with personnel (Mr. Nitesh) found awareness regarding product
2 7.3.1 All department O
they do not meet spefied requirement quality

1 Are all referenced documents with proper revision available on site 7.5 All department Documents are available with latest revision. O

Document and Data


2 Are all available documents are reviewed and approved by authorized person 7.5 All department Documents are reviewed and approved by authorized person. O
Control

3 Are all documents controlled 7.5 All department Documents found controlled O

1 Are quality records legible and readily available 7.5 All department Quality records are legible and available O

2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All department Records are stored in good manner to prevent damage. O
Control of Quality
Records
3 Are retention period specified & retained as specified 7.5 All department Retention period defined as per record matrix F/MR/25 O

4 Are records timely disposed off 7.5 All department Records are disposed off timely O

Are documented plan/process for controlling the production available for all
1 8.5.1 All department Yes documents are available for all processes. O
processes

2 Verify that personnel are conversant about control plans? 8.5.1.1 All department Personnel ( Mr. Rakesh ) are concersent with control plan O

3 Verify control plans and work instructions are compatible 8.5.1 All department Work instruction & control plan are compatible as per process O

Process Control 4 Are documented process plan / instructions available at work stations 8.5.1.2 All department Control plan & Work instruction are avaialble at work station O

Evaluate Job Setup is being carried out as documented and applicable


5 8.5.1.3 All department Set up approval is carried out as per control plan and documented O
controls are applied as define
Do employees perform operations / inspection as per documented plan /
6 8.5.1 All department Operations & inspection done as per control plan O
instruction

7 Are process monitored and controlled as per documented procedure 8.5.1 All department Process monitoring done and controlled as per documented control plan. O

Store, Production, Identification & traceability requirements established as per procedure


1 Are Identification and tracetability requirements established 8.5.2 O
Dispatch ( PR/QA/10)
Store,
Inspection & test status established for identification ( WIP Accepeted tag
2 Can inspection & test status be established based on Identification 8.5.2 Production, O
Product Identification F/PPC/Tag/02)
Dispatch
and Traceability
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18

Process Name : - Production Auditor Mr. Vijay Kumar Audit Date :-


Mr. Parveen
04.09.18
Process Owner : - Praveen Sharma Auditee Sharma 04:30 PM ~ 6:30 PM
S. Related Applicable
ELEMENTS CHECK POINTS AUDITORS NOTE Observation Remarks
Product Identification No. Clause Deptt.
and Traceability Store,
3 Are products identified as per documented requirements 8.5.2 Production, Products are identified by route tag ( F/PPC/Tag/02) O
Dispatch
Store,
Is unique identification of the outputs provided when traceability is a
4 8.5.2 Production, Unique identification no. ( Heat No.) provided for traceability. O
requirement
Dispatch
1 Are in-process inspection plan/process esatblished & implemented 8.6 & 8.6.1 QA In-process inspection plan established & implemented O

2 Are defect prevention method is used rather than defect detection 8.6 & 8.6.1 QA Defect prevention method used O
Inspection and Testing
3 Is final inspection/testing conducted as per documented plan 8.6 & 8.6.1 QA Final inspection conducted as per control plan. O

4 Are adequate records of all inspection / testing maintained 8.6 & 8.6.1 QA Inspection records are available and maintained. O

Are methods defined & used for monitoring & measuring (M&M) QMS
1 9.1 All Methods defined & used for monitoring & measuring performance O
performance

Monitoring, 2 Are responsibilities & frequencies for M&M defined 9.1 All Responsibilities & frequencies defined for monitoring & measuring O
Measurement Analysis
and Evaluation 3 Is analysis carried out and evaluated against Targets 9.1 All Analyisis are done and evaluated O

4 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All Targets are defined for M&M, analysis & evaluation. O

Customer complaints and records of non conformance handled as per procedure


1 Are customer complaints and reports of non conformance handled as defined 10.2.1 All department O
PR/QA/06

2 Are the causes of non conformances investigated and results documented 10.2.1 All department Root cause of non conformance instestigated and results are documented O

Non-Conformance & Customer specific format used for customer complaint and for inhouse quality
3 Is there a documented disciplined problem solving method 10.2.3 All department O
Corrective Action problem analysis and countermeasure sheet (5-Rule)
Are appropriate corrective action taken to eliminate the causes of non
4 10.2.1 All department Root cause analysis are done to eliminate non conformance causes. O
conformance
Are customer returned material analyzed and corrective action initiated as
5 10.2.1 All department Yes corrective action initiated for customer return parts O
necceasry
Are methods defined & used for monitoring & measuring (M&M) QMS
1 9.1 All Methods defined & used for monitoring & measuring performance O
Monitoring, performance
Measurement Analysis 2 Are responsibilities & frequencies for M&M defined 9.1 All Responsibilities & frequencies defined for monitoring & measuring O
and Evaluation 3 Is analysis carried out and evaluated against Targets 9.1 All Analyisis are done and evaluated O
4 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All Analyisis are done and evaluated O
Are personnel implementing statistical tools conversant with the control chart, Personnel are implementing statistical tools conversant with the control chart,
1 9.1.1.3 Production & QA O
Statistical Tools process capabilities studies and over adjustment process capabilities studies and over adjustment
2 Are the challenge parts verified and validated as per planned? 10.2.4 Production Verified as per plan. O
Are corrective actions taken against non-conformities of last internal audit
1 10.2.3 All department No previous audit NC observed. O
Countermeasure implemented, maintained and effective?
Effectiveness Are corrective actions taken against non-conformities of customer complaints,
Monitoring 2 in-house problems and supplier issues implemented, maintained and 10.2.3 All department Corrective action implemented effectively. O
effective?
Have improvement initiatives taken based on Analysis & Evalaution & MRM Yes improvements intiatives are taken that are based on analysis , evaluation &
1 10.3 All O
Improvement outputs MRM outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All Yes, Action plan is defined for the improvements initiatives. O
Auditee
Legends: - O :- OK X :- Non Confirmity Auditor Sign:- MR Sign:-
Sign:-
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Audit Date :-
Process Name : - Human Resource Auditor Mr. Raman Tagra
03.09.18
Process Owner : - Rajesh Chhoker Auditee Mr. Rajesh Chhoker 02:00 PM ~ 04:00
PM
Related Applicable
ELEMENTS CHECK POINTS AUDITORS NOTE Observation Remarks
Clause Deptt.
Has Risk assessment carried out on identified issues & interested parties
Contextual Issues, 1 6.1 All department yes risk assessment carried out on identified issues & interested parties. O
needs
Interested Parties
Requirements & risks 2 Are risks & opportunies idenfied addressed in the processes 6.1 All department Risk & opportunies are idenified in the processes O
Assessment 3 Are preventive action planned based on priortized Risk 6.1 All department Planed as per priortized risk O
4 Is follow up on effectiveness of actions carried out by Management 6.1 All department Monitoring of effectivness of actions are carried out by management. O
Are corporate responsibility policies understoood by personnel of the
Corporate Policies 1 5.1.1.1 All department Corporate policy are available and understood by personnel O
department?

1 Are quality objectives for different functions, levels & processes defined 6.2 All department Quality objectivies for different functions are defined and avaialble. O

Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All department Actions plans are prepared with evalaute results. O

Are quality objectives monitored, communicated and updated as


3 6.2 All department Quality objectives are monitored communicated and updated. O
required
Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All department Contingency plan prepared and testing carried out. O
Resource Management 1 Have no of persons required & available & identified 7.1.2 HR No. of persons available and identified. O
Has Competence for different levels determined based on Education, Competence for different levels are available and determined based on education,
1 7.2 HR O
Experience & Training experience & training.
Are training needs determined based gap in competence &
2 7.2 HR Training need identified based on gap evaluation as per organization requirement. O
Competence and Organization's Requirements
Awareness 3 Is training conducted as planned 7.2 HR Training conducted as per annual training O
4 Is training effectiveness periodically evaluated 7.2 HR Training effectivness evaluated with in month. ( F/HR/05) O
Evaluate On Job training record for new employees / rotation / contract
5 7.2 HR On job training record for new employees available. ( F/HR/04A) O
personnel
Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS
1 7.3 All department Awarness created about quality policy & objectives O
implementation
Awareness
Verify by sample that people are aware about impact on product quality
2 7.3.1 All department After discussion with personnel found awareness regarding product quality O
if they do not meet spefied requirement
Employee Motivation Verify techniques adopted for motivating the employee as defined in the
1 7.3.2 HR Motivation of employees done as per company policy. O
and Empowerment process are implemented
1 Are all referenced documents with proper revision available on site 7.5 All department Documents are available with latest revision. O
Document and Data Are all available documents are reviewed and approved by authorized
2 7.5 All department Documents are reviewed and approved by authorized person. O
Control person
3 Are all documents controlled 7.5 All department Documents found controlled O
1 Are suppliers quality record maintained 7.5 All department Supplier quality records are maintained and available O
2 Are quality records legible and readily available 7.5 All department Quality records are legible and available O
Control of Quality
3 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All department Records are stored in good manner to prevent damage. O
Records
4 Are retention period specified & retained as specified 7.5 All department Retention period defined as per record matrix F/MR/25 O
5 Are records timely disposed off 7.5 All department Records are disposed off timely O
Are corrective actions taken against non-conformities of last internal
1 10.2.3 All department No previous audit NC observed. O
Countermeasure audit implemented, maintained and effective?
Effectiveness Are corrective actions taken against non-conformities of customer
Monitoring 2 complaints, in-house problems and supplier issues implemented, 10.2.3 All department Corrective action implemented effectively. O
maintained and effective?
Have improvement inititaives taken based on Analysis & Evalaution & Yes improvements intiatives are taken that are based on analysis , evaluation & MRM
1 10.3 All department O
Improvement MRM outputs outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All department Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Rev :- 00
Internal Audit Check sheet cum observation report Eff Date : - 01.06.18
Process Name : - Marketing Auditor Mr. K. K. Tiwari Audit Date :-
03.09.18
Process Owner : - Sandeep Sharma Auditee Mr. Sandeep Sharma 02:00 PM~03:45 PM
S. CHECK POINTS Related Applicable
ELEMENTS No. AUDITORS NOTE Observation Remarks
Clause Deptt.
yes risk assessment carried out on identified issues & interested
1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 All department O
Contextual Issues, parties.
Interested Parties 2 Are risks & opportunies idenfied addressed in the processes 6.1 All department Risk & opportunies are idenified in the processes O
Requirements & risks 3 Are preventive action planned based on priortized Risk 6.1 All department Planed as per priortized risk O
Assessment
4 Is follow up on effectiveness of actions carried out by Management 6.1 All department Monitoring of effectivness of actions are carried out by management. O
Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All department Corporate policy are available and understood by personnel O
1 Are quality objectives for different functions, levels & processes defined 6.2 All department Quality objectivies for different functions are defined and avaialble. O
Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All department Actions plans are prepared with evalaute results. O
3 Are quality objectives monitored, communicated and updated as required 6.2 All department Quality objectives are monitored communicated and updated. O
Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All department Contingency plan prepared and testing carried out. O
1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All department Awarness created about quality policy & objectives O
Awareness Verify by sample that people are aware about impact on product quality if they do not After discussion with personnel found awareness regarding product
2 7.3.1 All department O
meet spefied requirement quality.
1 Are all referenced documents with proper revision available on site 7.5 All department Documents are available with latest revision. O
Document and Data
2 Are all available documents are reviewed and approved by authorized person 7.5 All department Documents are reviewed and approved by authorized person. O
Control
3 Are all documents controlled 7.5 All department Documents found controlled O
1 Are suppliers quality record maintained 7.5 All department Supplier quality records are maintained and available O
2 Are quality records legible and readily available 7.5 All department Quality records are legible and available O
Control of Quality
3 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All department Records are stored in good manner to prevent damage. O
Records
4 Are retention period specified & retained as specified 7.5 All department Retention period defined as per record matrix F/MR/25 O
5 Are records timely disposed off 7.5 All department Records are disposed off timely O
Yes responsibilities for communication with customer for different
1 Has responsibilities for communication with customers for different activities defined 8.2 Mkt O
activities is defined.
Customer 2 Has process for formal review of customer requirements established & implemented 8.2 Mkt Yes CSR is maintained properly. O
Communication and
their Requirements Controls exist for ensuring meeting changes in requirements by
review
3 Does control exists for ensuring meeting changes in requirements by customer 8.2 Mkt O
customer.
4 Are contract review records available 8.2 Mkt Yes, contract review records are available. O
5 Are the legal requirements kept in consideration as defined in 8.2.2.1 8.2 Mkt All legel requirements are kept in consideration. O
Verify the customer feedback through score card sent by the customer or provided Customer score cards are available QH Talbros, QH Talbros Manesar,
1 9.1.2.1 QA O
performance details on customer portal Rockman etc.
Customer Satisfaction
In case, performance reported is not satisfactory, evaluate the action taken to improve
2 9.1.2.1 QA CAPA prepared for non performance feedback. O
it
Are corrective actions taken against non-conformities of last internal audit
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
implemented, maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints, in-house
2 10.2.3 All department Corrective action implemented effectively. O
problems and supplier issues implemented, maintained and effective?
Yes improvements intiatives are taken that are based on analysis ,
1 Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All department O
Improvement evaluation & MRM outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All department Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 05
Eff Date : - 01.06.18
Process Name : - Engineering & NPD Auditor Mr. Vikas Audit Date :-
04.09.18
Mr. Parveen
02:10 PM~04:00
Process Owner : - Mr. Sandeep Sharma Auditee Sharma &
PM
Sandeep Sharma
S. CHECK POINTS Related AUDITEE AUDITORS NOTE Observation Remarks
ELEMENTS
No. Clause
1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 All Department yes risk assessment carried out on identified issues & interested
parties.
O
Contextual Issues,
Interested Parties 2 Are risks & opportunies idenfied addressed in the processes 6.1 All Department Risk & opportunies are idenified in the processes O
Requirements & risks 3 Are preventive action planned based on priortized Risk 6.1 All Department Planed as per priortized risk O
Assessment
4 Is follow up on effectiveness of actions carried out by Management 6.1 All Department
Monitoring of effectivness of actions are carried out by management. O
Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All Department Corporate policy are available and understood by personnel O
1 Are quality objectives for different functions, levels & processes defined 6.2 All Department Quality objectivies for different functions are defined and avaialble. O
Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All Department Actions plans are prepared with evalaute results. O
3 Are quality objectives monitored, communicated and updated as required 6.2 All Department Quality objectives are monitored communicated and updated. O
1 Evaluate how regulatory requirements of product safety requirements determined? 4.4.1.2 Engg. Rrgulatory requirements of product safety determined as per
O
procedure ( PR/NPD/07)
Product Safety
2 Have safety related charateristics defined documented 4.4.1.2 Engg. Safety related charateristics defined and documented O
3 Verify that safety charateristics & related controls defined in FMEA & Controls 4.4.1.2 Engg. controls are defined in FMEA & Control plan O
1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All Department Awarness created about quality policy & objectives O
Awareness 2 Verify by sample that people are aware about impact on product quality if they do not 7.3.1 All Department After discussion with personnel ( Mr. Pritam ) found awareness
regarding product quality
O
meet spefied requirement
1 Are all referenced documents with proper revision available on site 7.5 All Department Documents are available with latest revision. O
Document and Data
Control
2 Are all available documents are reviewed and approved by authorized person 7.5 All Department Documents are reviewed and approved by authorized person. O
3 Are all documents controlled 7.5 All Department Documents found controlled O
1 Are the specifications in use current? 7.5.3.2.2 Engg. Current specifications are in use. O
Engineering
Specifications 2 Evaluate 2-3 ECNs since last audit and determine that related documents (FMEA, Control 7.5.3.2.2 Engg. ECN number / Date : - C-179 / 18.05.19 found FMEA & control plan
O
Plan) have been modified based on changes in the specifications. updated as per ECN
1 Are quality records legible and readily available 7.5 All Department Quality records are legible and available O
Control of Quality 2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All Department Records are stored in good manner to prevent damage. O
Records 3 Are retention period specified & retained as specified 7.5 All Department Retention period defined as per record matrix F/MR/25 O
4 Are records timely disposed off 7.5 All Department Records are disposed off timely O
1 Verify 1-2 cases for compliance to APQP process along with the PPAP 8.3 Engg. Verified compliance to APQP process along with PPAP found Ok. O
2 Verify control plans and evaluate that they include 8.3 Engg. Verfied control plan & found included mistake proofing & reaction plan
a) Repair and rework
Product Design and b) Statistical Tools controls O
Development c) Mistake proofing, where practical
d) Reaction Plan to include 100% containment of NG Products
3 Verify any PPAP submission based on changes have been prepared. Evaluate for complete 8.3 Engg. Verfied PPAP submission based on changes prepared and found ok
O
compliance
1 All Department Customer complaints and records of non conformance handled as per
Are customer complaints and reports of non conformance handled as defined 10.2.1
procedure PR/QA/06
O
2 All Department Root cause of non conformance instestigated and results are
Are the causes of non conformances investigated and results documented 10.2.1
documented
O
Non-Conformance & 3 All Department
Corrective Action Customer specific format used for customer complaint and for inhouse
Is there a documented disciplined problem solving method 10.2.3
quality problem analysis and countermeasure sheet (5-Rule)
O

4 Are appropriate corrective action taken to eliminate the causes of non conformance 10.2.1 All Department Root cause analysis are done to eliminate non conformance causes. O
5 Are customer returned material analyzed and corrective action initiated as necceasry 10.2.1 All Department Yes corrective action initiated for customer return parts O
Are corrective actions taken against non-conformities of last internal audit implemented,
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints, in-house
2 10.2.3 All department Corrective action implemented effectively. O
problems and supplier issues implemented, maintained and effective?
1 Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All Department Yes improvements intiatives are taken that are based on analysis. O
Improvement
2 Is structured action plan prepared to implement these initiatives. 10.3 All Department Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Format No. :- F/MR/14

Internal Audit Check sheet cum observation report Rev :- 00


Eff Date : - 01.06.18

Process Name : - Maintenance Auditor Mr. Anil Audit Date :-


04.09.18
Process Owner : - Mr. Ankit Kumar Auditee Mr. Ankit Kumar 04:30pm~06:30pm
Related Applicable
ELEMENTS S.No. CHECK POINTS AUDITORS NOTE OBSERVATION Remarks
Clause Deptt.
Has Risk assessment carried out on identified issues & interested parties
Contextual Issues, 1
needs
6.1 All Department yes risk assessment carried out on identified issues & interested parties. O
Interested Parties 2 Are risks & opportunies idenfied addressed in the processes 6.1 All Department Risk & opportunies are idenified in the processes O
Requirements &
risks Assessment 3 Are preventive action planned based on priortized Risk 6.1 All Department Planed as per priortized risk O
4 Is follow up on effectiveness of actions carried out by Management 6.1 All Department Monitoring of effectivness of actions are carried out by management. O
Are corporate responsibility policies understoood by personnel of the
Corporate Policies 1
department?
5.1.1.1 All Department Corporate policy are available and understood by personnel O
1 Are quality objectives for different functions, levels & processes defined 6.2 All Department Quality objectivies for different functions are defined and avaialble. O
Actions plans are prepared with evalaute results but in month of May-18
Quality Objectives
2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All Department MTTR observed to be 26.83 against target of 10.0 but no corrective action X
found.

3 Are quality objectives monitored, communicated and updated as required 6.2 All Department Quality objectives are monitored communicated and updated. O
Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All Department Contingency plan available and testing is done as per plan. O
1 Are all referenced documents with proper revision available on site 7.5 All Department Documents are available with latest revision. O
Document and Data Are all available documents are reviewed and approved by authorized
Control
2
person
7.5 All Department Documents are reviewed and approved by authorized person. O
3 Are all documents controlled 7.5 All Department Documents found controlled O
1 Are quality records legible and readily available 7.5 All Department Quality records are legible and available O
Control of Quality 2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All Department Records are stored in good manner to prevent damage. O
Records 3 Are retention period specified & retained as specified 7.5 All Department Retention period defined as per record matrix F/MR/25 O
4 Are records timely disposed off 7.5 All Department Records are disposed off timely O
PM plan available found ok, regular PM frequency is 6 months and 4 months
1 Evaluate PM plan and its compliance 8.5.1.5 Maintenance
for old machines.
O
Evaluate checklist of Predictive and Preventive Maintenance and their PM checksheet available for all the machines and found OK covering all the
2
compliance
8.5.1.5 Maintenance
checkpoints with checking mecthod and judgement criteria.
O
Maintenance
Are maintenance objectives monitored and action initiated when not
3
satisfactory?
8.5.1.5 Maintenance MTTR and MTBF monitored for all the machines. O
4 Evaluate equipment overhauling plan and their compliance 8.5.1.5 Maintenance Overhauling plan available and found ok. O
1 Are the causes of non conformances investigated and results documented 10.2.1 All Department Root cause of non conformance investigated and results are documented O
Non-Conformance &
Corrective Action Are appropriate corrective action taken to eliminate the causes of non
2
conformance
10.2.1 All Department Root cause analysis are done to eliminate non conformance causes. O
Are corrective actions taken against non-conformities of last internal audit
1 10.2.3 All department No previous audit NC observed. O
Countermeasure implemented, maintained and effective?
Effectiveness Are corrective actions taken against non-conformities of customer
Monitoring 2 complaints, in-house problems and supplier issues implemented, maintained 10.2.3 All department Corrective action implemented effectively. O
and effective?
Have improvement inititaives taken based on Analysis & Evalaution & MRM Yes improvements intiatives are taken that are based on analysis , evaluation
1
outputs
10.3 All Department
& MRM outputs.
O
Improvement
2 Is structured action plan prepared to implement these initiatives. 10.3 All Department Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Process Name : - Purchase Auditor Mr. Vikas Audit Date :-
Mr. Manish Jain 03.09.18
Process Owner : - Manish Jain Auditee 10:00 AM ~01:00 PM
& Yogesh

S. Related
ELEMENTS No. CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Clause
Has Risk assessment carried out on identified issues & interested parties needs 6.1 All department yes risk assessment carried out on identified issues & interested
1 O
parties.
Contextual Issues, Are risks & opportunies idenfied addressed in the processes 6.1 All department
2 Risk & opportunies are idenified in the processes O
Interested Parties
Requirements & risks Are preventive action planned based on priortized Risk 6.1 All department
3 Planed as per priortized risk O
Assessment
Is follow up on effectiveness of actions carried out by Management 6.1 All department
4 Monitoring of effectivness of actions are carried out by management. O

Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All department Corporate policy are available and understood by personnel O

Are quality objectives for different functions, levels & processes defined 6.2 All department
1 Quality objectivies for different functions are defined and avaialble. O

Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All department Actions plans are prepared with evalaute results. O

3 Are quality objectives monitored, communicated and updated as required 6.2 All department Quality objectives are monitored communicated and updated. O

Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All department Contingency plan available and testing is done as per plan. O

1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All department Quality policy, objectives and benefits of QMS implementation O
awareness is created to all.
Awareness
2 Verify by sample that people are aware about impact on product quality if they do not 7.3.1 All department Asked to Mr. Manish jain, he is aware about these requirements. O
meet spefied requirement
Are all referenced documents with proper revision available on site 7.5 All department
1 Documents are available with latest revision. O
Document and Data Are all available documents are reviewed and approved by authorized person 7.5 All department
2 Documents are reviewed and approved by authorized person. O
Control

3 Are all documents controlled 7.5 All department Documents found controlled O

1 Are quality records legible and readily available 7.5 All department Quality records are legible and available O

2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All department Records are stored in good manner to prevent damage. O
Control of Quality
Records Are retention period specified & retained as specified 7.5 All department
3 Retention period defined as per record matrix F/MR/25 O

4 Are records timely disposed off 7.5 All department Records are disposed off timely as per record matrix. O
1 Is a record maintained of all assessment carried out? 8.4.2.1 Purchase Records are available of all assessments. O
2 Are the requirements of purchasing data properly documented? 8.4 Purchase Purchasing data properly documented as per requirement. O
3 Do the purchasing doc. contain complete details of product & services procured? 8.4 Purchase Purchasing document contain complete information of product. O
4 Are quality records of suppliers kept up to date? 8.4 Purchase Quality records of suppliers are available & up to date O
Purchasing &
Outsourcing Control Have the action plans from suppliers whose performance was not satisfactory obtained 8.4.2.4 & Purchase Monitoring & performance of supplier done.
5 O
and monitored for improvement? 8.4.2.5
6 Is Second party audit planned and carried out for improvement of suppliers? 8.2.4.1 Purchase Annual audit plan of suppliers made & available. O
7 Evaluate the control on outsourced processes (Job Work) and necessary action taken 8.4.1.1 Purchase Outsourse process control as per procedure ( PR/QA/02) O
when not satisfactory
Are corrective actions taken against non-conformities of last internal audit implemented,
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints, in-house
2 10.2.3 All department Corrective action implemented effectively. O
problems and supplier issues implemented, maintained and effective?
Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All department Yes improvements intiatives are taken that are based on analysis ,
1 O
Improvement evaluation & MRM outputs.
2 Is structured action plan prepared to implement these initiatives. 10.3 All department Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Audit Date :-
Process Name : - PPC Auditor Mr. Kapil Kaul 04.09.18
Process Owner : - Anil Auditee Mr. Anil 02:00 PM~04:00
PM
S. Related
ELEMENTS No. CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Clause
1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 ALL yes risk assessment carried out on identified issues & interested
parties.
O
Contextual Issues, 2 Are risks & opportunies idenfied addressed in the processes 6.1 ALL
Risk & opportunies are idenified in the processes O
Interested Parties
Requirements & risks 3 Are preventive action planned based on priortized Risk 6.1 ALL
Assessment Planed as per priortized risk O
4 Is follow up on effectiveness of actions carried out by Management 6.1 ALL
Monitoring of effectivness of actions are carried out by management. O
1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All
Corporate Policies Corporate policy are available and understood by personnel O
1 6.2 All
Are quality objectives for different functions, levels & processes defined Quality objectivies for different functions are defined and avaialble. O
2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All
Quality Objectives Actions plans are prepared with evalaute results. O
3 Are quality objectives monitored, communicated and updated as required 6.2 All
Quality objectives are monitored communicated and updated. O
1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All Quality policy, objectives and benefits of QMS implementation
awareness is created to all.
O
Awareness
2 Verify by sample that people are aware about impact on product quality if they do not 7.3.1 All Asked to Mr. Anil, he is aware about these requirements.
meet spefied requirement
O
1 Are all referenced documents with proper revision available on site 7.5 All
Documents are available with latest revision. O
Document and Data 2 Are all available documents are reviewed and approved by authorized person 7.5 All
Control
Documents are reviewed and approved by authorized person. O
3 Are all documents controlled 7.5 All
Documents found controlled O
1 Are quality records legible and readily available 7.5 All
Quality records are legible and available O
2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All
Records are stored in good manner to prevent damage. O
Control of Quality
Records 3 Are retention period specified & retained as specified 7.5 All
Retention period defined as per record matrix F/MR/25 O
4 Are records timely disposed off 7.5 All
Records are disposed off timely O
1 Verify that PPC planning is carried out keeping in consideration customer orders, lead 8.5.1.7 PPC PPC planning is carried out by considering these all requirements.
time, capacity planning, PM schedule, etc. (Refer 8.5.1.7)
O
2 Verify Actual Production vs. Planned is monitored 8.5.1.7 PPC Plan vs actual production is monitoring.
Production Scheduling O
3 Evaluate corrective action taken if there is regular non adherence to schedule 8.5.1.7 PPC Corrective action is being taken whenever schedule does not adhere.
O
Are corrective actions taken against non-conformities of last internal audit implemented,
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints, in-house
2 10.2.3 All department Corrective action implemented effectively. O
problems and supplier issues implemented, maintained and effective?
1 Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All Yes improvements intiatives are taken that are based on analysis ,
evaluation & MRM outputs.
O
Improvement
2 Is structured action plan prepared to implement these initiatives. 10.3 All
Yes, Action plan is defined for the improvements initiatives. O

Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-


Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18
Audit Date :-
Process Name : - Tool Room Auditor Mr. Raman Tagra 04.09.18
Process Owner : - Mr. Mahabir Singh Auditee Mr. Parminder 10:00 AM ~ 01:00
PM
S. Related
ELEMENTS No.
CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Clause
yes risk assessment carried out on identified issues & interested
1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 ALL
parties. O
Contextual Issues,
Interested Parties
2 Are risks & opportunies idenfied addressed in the processes 6.1 ALL Risk & opportunies are idenified in the processes O
Requirements & risks
Assessment 3 Are preventive action planned based on priortized Risk 6.1 ALL Planed as per priortized risk O
4 Is follow up on effectiveness of actions carried out by Management 6.1 ALL Monitoring of effectivness of actions are carried out by management. O
Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All Corporate policy are available and understood by personnel O
1 Are quality objectives for different functions, levels & processes defined 6.2 All Quality objectivies for different functions are defined and avaialble. O
Quality Objectives 2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All Actions plans are prepared with evalaute results. O
3 Are quality objectives monitored, communicated and updated as required 6.2 All Quality objectives are monitored communicated and updated. O
1 Are all referenced documents with proper revision available on site 7.5 All Documents are available with latest revision. O
Document and Data
Control
2 Are all available documents are reviewed and approved by authorized person 7.5 All Documents are reviewed and approved by authorized person. O
3 Are all documents controlled 7.5 All Documents found controlled O
1 Are quality records legible and readily available 7.5 All Quality records are legible and available O

Control of Quality
2 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All Records are stored in good manner to prevent damage. O
Records
3 Are retention period specified & retained as specified 7.5 All Retention period defined as per record matrix F/MR/25 O
4 Are records timely disposed off 7.5 All Records are disposed off timely O
1 Evaluate Plan vs. Actual time for tool development 8.5.1.6 Tool Room Tool is developed as per planned time. O
2 Verify perishable tools, planning and change schedule 8.5.1.6 Tool Room Perishable tools list is maintained and rectification is being done. O
Tooling Management
3 Verify the tools have been given unique identification enabling traceability to parts 8.5.1.6 Tool Room Unique identification no. is given to all the tools. O
4 For tools given by customer, verify unique identification and location for ease of visiblity 8.5.1.6 Tool Room No such tools available. O
Are corrective actions taken against non-conformities of last internal audit implemented,
Countermeasure 1 10.2.3 All department No previous audit NC observed. O
maintained and effective?
Effectiveness
Monitoring Are corrective actions taken against non-conformities of customer complaints, in-house
2 10.2.3 All department Corrective action implemented effectively. O
problems and supplier issues implemented, maintained and effective?
Yes improvements intiatives are taken that are based on analysis ,
1 Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All
evaluation & MRM outputs. O
Improvement
2 Is structured action plan prepared to implement these initiatives. 10.3 All Yes, Action plan is defined for the improvements initiatives. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-
Internal Audit Check sheet cum observation report

Process Name : - Store Auditor


Process Owner : - Mr. Manish Jain Auditee
S.
ELEMENTS No. CHECK POINTS Related Clause AUDITEE AUDITORS NOTE Observation

1 Are issues affecting departmental Performance & QMS identified 4.1 ALL
Contextual Issues, 2 Are relevant interested parties needs relevant to QMS identified 4.2 ALL
Interested Parties 3 Has Risk assessment carried out on identified issues & interested parties needs 6.1 ALL
Requirements & risks 4 Are risks & opportunies idenfied addressed in the processes 6.1 ALL
Assessment 5 Are preventive action planned based on priortized Risk 6.1 ALL
6 Is follow up on effectiveness of actions carried out by Management 6.1 ALL
1 Are Inputs, Outputs, Performance indicators defined for each process understood by 4.4 ALL
personnel
QMS & its Processes
2 Verify that Process Owners defined in the process are familiar with application of the 5.1.1.3 ALL
process?
Corporate Policies 1 Are corporate responsibility policies understoood by personnel of the department? 5.1.1.1 All
Quality Objectives 1 Are quality objectives for different functions, levels & processes defined 6.2 All
2 Are action plans prepared with responsibility to achieve & evalaute result 6.2 All
3 Are quality objectives monitored, communicated and updated as required 6.2 All
Contingency Plan 1 Has plan for contingent situation prepared & testing carried out 6.1.2.3 All
1 Has operational knowledge required for different level been identified 7.1.6 ALL
Knowledge
Management 2 Is it ensured that idefied knowledge is easily accessible to concorned 7.1.6 ALL
3 Is knowledge need updated with changing operational requirements? 7.1.6 ALL
1 Is awareness created w.r.t. Q. Policy/Objectives & benefits of QMS implementation 7.3 All
Awareness 2 Verify by sample that people are aware about impact on product quality if they do not 7.3.1 All
meet spefied requirement
1 Is internal and external communication relevant to the QMS determined 7.4 All
Communication
2 Is details of What, Who, to Whom, Freguency & Mode of commiunication defined 7.4 All
1 Are all referenced documents with proper revision available on site 7.5 All
Document and Data
2 Are all available documents are reviewed and approved by authorized person 7.5 All
Control
3 Are all documents controlled 7.5 All
4 Is there timely review, distribution of customer's standard / specs and changes 7.5 All
1 Are suppliers quality record maintained 7.5 All

Control of Quality 2 Are quality records legible and readily available 7.5 All
Records 3 Are records stored in a manner to prevent damage, deterioration or loss 7.5 All
4 Are retention period specified & retained as specified 7.5 All
5 Are records timely disposed off 7.5 All
1 Are Identification and tractability requirements sstablished 8.5.2 Store, Production,
Dispatch
2 Can inspection & test status be established based on Identification 8.5.2 Store, Production,
Dispatch
3 Are products identified as per documented requirements 8.5.2 Store, Production,
Product Identification Dispatch
and Traceability 4 Is unique identification of the outputs provided when traceability is a requirement 8.5.2 Store, Production,
Dispatch
5 Verify that records are maintained to enable traceability in the event of nonconformity 8.5.2 Store, Production,
during production or customer complaint / field failure / warranty claim Dispatch
6 In the event of any regulatory requirement, are necessary identification provided for 8.5.2 Store, Production,
desired traceability Dispatch
1 Are records of customer property maintained? 8.5.3 Production, Store,
Tool Room
Customer Property
2 Can customer property be identified? 8.5.3 Production, Store,
Tool Room
1 Do the storage & handling methods prevent product damage and deterioration 8.5.4 Store & Dispatch
2 Are storage areas appropriate for prevention damage or deterioration of product 8.5.4.1 Store & Dispatch
Preservation 3 For shelf life items, is the condition of product in checked to detect deterioration 8.5.4.1 Store & Dispatch
4 Are packing, packaging and marking process established & followed 8.5.4.1 Store & Dispatch
5 For shelf life items, verify that FIFO is followed 8.5.4.1 Store & Dispatch
1 Are methods defined & used for monitoring & measuring (M&M) QMS performance 9.1 All
Monitoring,
Measurement Analysis
and Evaluation 2 Are responsibilities & frequencies for M&M defined 9.1 All
Is analysis carried out and evaluated against Targets 9.1 All
3 Are records of M&M, Aanlysis and Evaluation against Targets defined 9.1 All
1 Are customer complaints and reports of non conformance handled as defined 10.2.1 All
2 Are the causes of non conformances investigated and results documented 10.2.1 All
3 Is there a documented disciplined problem solving method 10.2.3 All
Non-Conformance & 4 Are appropriate corrective action taken to eliminate the causes of non conformance 10.2.1 All
Corrective Action 5 Are customer returned material analyzed and corrective action initiated as necceasry 10.2.1 All
6 Are non-conformance reports e.g. product quality, deviation, audit results, quality records 10.2.1 All
etc. used to develop preventive actions
7 Are relevant information on action taken submitted for management review 10.2.2 All
1 Are internal quality audit carried out as planned 9.2 All
2 Are personnel carrying audit are qualified and independent of the functions being audited 9.2 All

3 Are the audits scheduled on the basis of the importance & status, process changes and 9.2 All
Internal Quality Audit customer complaints, etc.
4 Are audit results documented and brought to the notice of the responsible 9.2 All
5 Are corrective action timely recorded and evaluated for effectiveness 9.2 All
6 Does the audit include work environment and general house keeping 9.2 All
7 Is frequency reviewed based importance & Changes 9.2 All
1 Have improvement inititaives taken based on Analysis & Evalaution & MRM outputs 10.3 All
Improvement
2 Is structured action plan prepared to implement these initiatives. 10.3 All
Legends: - O :- OK X :- Non Confirmity
Format No. :- F/MR/14
Rev :- 00
Eff Date : - 01.06.18
Audit Date :-
04.09.18
10:00am~01:00pm

Remarks
Internal Audit Check sheet cum observation report

Process Name : - Maintenance Auditor

Process Owner : - Mr. Ankit Kumar Auditee


S. CHECK POINTS Related Clause AUDITEE AUDITORS NOTE
ELEMENTS Observation
No.
1 Are Identification and tractability requirements sstablished 8.5.2 Store, Production,
Dispatch
2 Can inspection & test status be established based on Identification 8.5.2 Store, Production,
Dispatch
3 Are products identified as per documented requirements 8.5.2 Store, Production,
Product Identification Dispatch
and Traceability 4 Is unique identification of the outputs provided when traceability is a requirement 8.5.2 Store, Production,
Dispatch
5 Verify that records are maintained to enable traceability in the event of nonconformity 8.5.2 Store, Production,
during production or customer complaint / field failure / warranty claim Dispatch
6 In the event of any regulatory requirement, are necessary identification provided for 8.5.2 Store, Production,
desired traceability Dispatch
1 Do the storage & handling methods prevent product damage and deterioration 8.5.4 Store & Dispatch
2 Are storage areas appropriate for prevention damage or deterioration of product 8.5.4.1 Store & Dispatch
Preservation 3 For shelf life items, is the condition of product in checked to detect deterioration 8.5.4.1 Store & Dispatch
4 Are packing, packaging and marking process established & followed 8.5.4.1 Store & Dispatch
5 For shelf life items, verify that FIFO is followed 8.5.4.1 Store & Dispatch
Format No. :- F/MR/14
Rev :- 00
Eff Date : - 01.06.18
Audit Date :-
04.09.18
10:00am~01:00pm

Remarks
Format No. :- F/MR/14
Internal Audit Check sheet cum observation report Rev :- 00
Eff Date : - 01.06.18

Process Name : - Top Management Auditor Mr. Vijay Kumar Audit Date :-
03.09.18
Process Owner : - Mr. Ashish Bansal Auditee Mr. Ashish Bansal 10:00am~01:00pm

S. Related
ELEMENTS No. CHECK POINTS AUDITEE AUDITORS NOTE Observation Remarks
Clause
Quality policy is displayed in shop floor and Cards are distributed to all
1 How it is ensured that quality policy is well communicated & understood by all personnel 5.2 Unit Head
the manpower. O

2 Does an approved organization chart exist 5.3 Unit Head Approved organisation chart is available. O

3 Verify that personal responsible for function affecting quality have been defined 5.3 Unit Head Yes personal responsible affecting quality have defined. O
Leadership
4 Are qualified personnel available for functions affecting quality 5.3.2 Unit Head Qualified personnel are available for all functions affecting quality. O

5 Are the business plan available. 5.1.1 Unit Head Yes business plan is available. O
Yes, Efficiency & effectiveness of product realization & support are
6 How Efficiency & Effectiveness of Product realization & support processes are evaluated 5.1.2 Unit Head
evaluated. O
yes risk assessment carried out on identified issues & interested
1 Has Risk assessment carried out on identified issues & interested parties needs 6.1 All department
parties. O

Contextual Issues, 2 Are risks & opportunies idenfied addressed in the processes 6.1 All department Risk & opportunies are idenified in the processes O
Interested Parties
Requirements & risks
Assessment 3 Are preventive action planned based on priortized Risk 6.1 All department Planed as per priortized risk O

4 Is follow up on effectiveness of actions carried out by Management 6.1 All department Yes, Monitoring of effectivness of actions are carried out. O
Legends: - O :- OK X :- Non Confirmity Auditee Sign:- Auditor Sign:- MR Sign:-

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