Differences between Implementation, Support, Upgrade and

Roll out projects

Contributed by Kumaran

Implementation
Customer wants to install SAP/Include different modules of SAP viz. MM/SD/FI/CO/PP etc. This
is implementation project. Here one needs to integrate several modules, migrate data from
Legacy system to SAP system. Need to prepare interfaces/RFC's to interact with 3rd party
systems.

Support
Customer has already installed SAP & wants to give the work of maintaining those systems. This
is support project

Upgrade
Customer has SAP Version 4.6b and wants to update his version i.e. wants to go to Version 4.7.
This is upgrade project

Rollouts
Customer has upgraded his version & wants to rollout country specific changes.
This is rollout project