Process of Feedback:

The process or technique of feedback should include the following steps:

1. Listening and understanding the message properly.
2. Asking question if the message is not understood properly and get it clarified.
3. Understanding the message in the sense originally intended.
4. Conveying the reaction to the sender of the message.

Types of Feedback:
 Positive Feedback
Positive feedback is the kind of feedback which is more or less acceptable or satisfactory to
the sender. It means that the recipient of the message has responded in the way intended by
the sender and taken the intended course of action. It signifies that everything is on the right
track and no corrective measure regarding communication is necessary.
 Negative Feedback
On the other hand, if the recipient does not understand what the sender wants to convey, the
feedback must be poor and further communication becomes necessary to wipe out the
misunderstanding. Thus, negative feedback suggests that the communication has not been
effective and some correction, adjustment or re-assessment is required in the process.
 Constructive Feedback
Constructive feedback is information-specific, issue-focused, and based on observations. It
comes in two varieties: Praise and criticism are both personal judgments about a
performance effort or outcome, with praise being a favorable judgment and criticism, an
unfavorable judgment.

Requirements of Effective Feedback:

Effective feedback needs to be:
1. Clear,
2. Well-timed,
3. Specific,
4. Bearing Right Attitude,
5. Truly Representative,
6. Impersonal, and
7. Informative.