Mule Esb Ibm Integration Bus Webmethods Integration Server Tibco Activematrix Service Bus Oracle Service Bus Ibm Websphere Message Broker Others

User Reviews and Rankings of
Mule ESB
IBM Integration Bus
webMethods Integration Server
TIBCO ActiveMatrix Service Bus
Oracle Service Bus
IBM WebSphere Message Broker
Others
Prepared For: ntg clarity
December 2020
ESB
Contents
Vendor Directory 3
Top Vendors 4-5
Top Solutions by Ranking Factor 6
Focus on Solutions
Mule ESB 7-9
IBM Integration Bus 10 - 12
webMethods Integration Server 13 - 15
TIBCO ActiveMatrix Service Bus 16 - 18
Oracle Service Bus 19 - 20
IBM WebSphere Message Broker 21 - 23
Red Hat Fuse 24 - 25
IBM DataPower Gateway 26 - 28
WSO2 Enterprise Integrator 29 - 30
OpenESB 31 - 32
About This Report and IT Central Station 33
2
ESB
Vendor Directory
Aurea Aurea CX Messenger OpenESB OpenESB
Fiorano Fiorano ESB OpenText Business GXS BizManager

Network
Fujitsu Fujitsu Interstage
OpenText Business GXS Enterprise Gateway
IBM IBM DataPower Gateway Network
IBM IBM Integration Bus Oracle Oracle Service Bus
IBM IBM WebSphere Message Broker Red Hat Red Hat Fuse
Information Builders Information Builders iWay Service Manager Red Hat JBoss ESB
Information Builders iWay Service Manager Software AG webMethods Integration Server
Kovair Kovair Omnibus Talend Sopera Advanced Service Factory
MuleSoft Mule ESB TechConnect IT TechConnect Universal Platform

Solutions
NEC WebOTX Enterprise Service Bus
TIBCO TIBCO ActiveMatrix Service Bus
Neudesic Neuron ESB
Workday Workday Business Process Framework
WSO2 WSO2 Enterprise Integrator
© 2020 IT Central Station

To read more reviews about ESB, please visit: https://www.itcentralstation.com/categories/esb
3
ESB
Top ESB Solutions

Over 452,773 professionals have used IT Central Station research. Here are the top ESB vendors based on product reviews, ratings, and
comparisons. All reviews and ratings are from real users, validated by our triple authentication process.
Chart Key
Views Comparisons Reviews Words/Review Average Rating
Number of views Number of times compared Total number of reviews on Average words per review Average rating based on
to another product IT Central Station on IT Central Station reviews
Bar length
The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows:
For each of Reviews, Views, and Comparisons, the product with the highest count in each area gets a maximum 18 points.
Every other product gets assigned points based on its total in proportion to the #1 product in that area.
For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's points for reviews
would be 18 * 80% = 14.4.
Both Rating and Words/Review are awarded on a fixed linear scale.

For Rating, the maximum score is 28 points awarded linearly between 6-10 (e.g. 6 or below=0 points; 7.5=10.5 points; 9.0=21 points; 10=28 points).
For Words/Review, the maximum score is 18 points awarded linearly between 0-900 words (e.g. 600 words = 12 points; 750 words = 15 points;
900 or more words = 18 points).
If a product has fewer than ten reviews, the point contribution for Rating and Words/Review is reduced:
1/3 reduction in points for products with 5-9 reviews, two-thirds reduction for products with fewer than five reviews.
Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
All products with 50+ points are designated as a Leader in their category.
1 Mule ESB
23,605 views 16,290 comparisons 10 reviews 513 words/review 7.2 average rating
2 IBM Integration Bus
3 webMethods Integration Server

4
ESB
4 TIBCO ActiveMatrix Service Bus
5 Oracle Service Bus
6 IBM WebSphere Message Broker
7 Red Hat Fuse
8 IBM DataPower Gateway
9 WSO2 Enterprise Integrator
10 OpenESB
188 views 30 comparisons 3 reviews 1,029 words/review 8.7 average rating

5
ESB
Top Solutions by Ranking Factor

Views
VIEWS
1 Mule ESB 23,605
2 webMethods Integration Server 17,071
3 IBM Integration Bus 14,865
4 Red Hat Fuse 6,658
5 Oracle Service Bus 5,872
Reviews
REVIEWS
1 IBM Integration Bus 17
2 Mule ESB 10
3 webMethods Integration Server 8
4 TIBCO ActiveMatrix Service Bus 6
5 Oracle Service Bus 5
Words / Review
WORDS /
REVIEW
1 OpenESB 1,029
2 TIBCO ActiveMatrix Service Bus 636
3 JBoss ESB 634
4 webMethods Integration Server 563
5 IBM Integration Bus 550

6
ESB
Mule ESB See 10 reviews >>
Overview
For companies looking to modernize and unlock the value of existing on-premises systems and applications, an enterprise service
bus (ESB) architecture serves as a critical foundation layer for SOA. When deployed as an ESB, the Mule runtime engine of
Anypoint Platform combines the power of data and application integration across legacy systems and SaaS applications, with a
seamless path to the other capabilities of Anypoint Platform and the full power of API-led connectivity.
SAMPLE CUSTOMERS
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
TOP COMPARISONS
webMethods Integration Server vs. Mule ESB … Compared 20% of the time [See comparison]
IBM Integration Bus vs. Mule ESB … Compared 18% of the time [See comparison]
Oracle Service Bus vs. Mule ESB … Compared 12% of the time [See comparison]
REVIEWERS * VISITORS READING REVIEWS *
TOP INDUSTRIES COMPANY SIZE

Computer Software Company … 40% 1-200 Employees … 38%
Comms Service Provider … 14% 201-1000 Employees … 12%
Financial Services Firm … 6% 1001+ Employees … 50%
Energy/Utilities Company … 5%
COMPANY SIZE
1-200 Employees … 21%
201-1000 Employees … 3%
1001+ Employees … 75%
* Data is based on the aggregate profiles of IT Central Station Users reviewing and researching this solution.

7
ESB
Mule ESB Continued from previous page
Top Reviews by Topic
VALUABLE FEATURES See more Valuable Features >>
The most valuable feature of Mule ESB is data transformation, i.e. our interacting with different systems and orchestrating for our
business needs. For example, a customer has liabilities in loans and credit cards, maybe some other mortgages, like four liabilities
which are split into four systems. I need to expose an API that can tune the data from four systems and expose it into one single
JustinJames API. For that, I have to call our services and complex security policies. Mule ESB loads complex web service security policies.
Sometimes, we have some FLAC fil... [Full Review]
The most valuable feature is DataWeave. It allows for the transformation of data, for example to JSON or from JSON. It's very
powerful. There are also many connectors available, which is nice. [Full Review]
Misabh
Ulhaq
The features that I have found most valuable are that the product is updated regularly and Mule's framework. Overall the
performance is good. For our current solution, I think what Mule provides out-of-box is a sufficient product. [Full Review]
Palavesam
Subbiah
The most valuable feature for Mule is the number of connectors that are available. There are a lot of connectors to different systems
so if you want to connect to SAP or Salesforce, there are readily available connectors that are of great help. It saves a lot of time
using this system. The level of integration that this product offers is quite far ahead of the competition. They have a very strong
reviewer1413 developer community, interacting at an informal level on a daily basis. [Full Review]
528
ROOM FOR IMPROVEMENT See more Room For Improvement >>
Technically, there are mainly two API standards. One we call SOAP and the other one is the REST API. SOAP is nothing but fully
external. It's very old, but huge complex enterprise companies are still using SOAP-based web services. In the mobile smartphone
era, most of the hand-held devices are using REST APIs. Mule ESB is more into the latest REST APIs, not much into the SOAP web
JustinJames services. Developing is all about web services and not easy with Mule. That is one of the disadvantages of Mule. In next-gen
products, Mule is in a good position. Normally,... [Full Review]
We would like to have a built-in logging framework in which we can do auditing. In our case, we are working on-premise. We are not
using the cloud solution, so we have MMC, which is not enough in a high transaction environment. [Full Review]
Misabh
Ulhaq
As for what can be improved, in my experience the SMPT connectors need some improvement. It definitely takes some amount of
integration knowledge but it is still pretty easy to learn. But I would request that the documentation be more informative. That would
help the development community to understand the solution better, to deal with whatever challenges they face and ensure they'll
Palavesam be able to solve them on their own. The integrations are complicated so maybe that aspect of the solution should also be made
Subbiah
simpler to use so that it wouldn't require... [Full Review]

8
ESB
Mule ESB Continued from previous page
There are several areas that need improvement. It's not easy to troubleshoot and we still can't make it work. It starts then stops. We
are still trying to make it work using other tools that we have in-house, such as Kubernetes. So far, we have not found the proper
way to connect them. Stability is an issue as well as scalability. Both of these need improvement. Pricing is always an area that can
reviewer833 be improved. It's everyone's wish. [Full Review]
937

9
ESB
IBM Integration Bus See 18 reviews >>
Overview
IBM Integration Bus is an enterprise integration engine that offers a fast, simple way for systems and applications to communicate
with each other. As a result, it can help you achieve business value, reduce IT complexity and save money.
SAMPLE CUSTOMERS
Salesbox, €sterreichische Bundesbahnen (€BB), Road Buddy, Swiss Federal Railways, Electricity Supply Board, The Hartree Centre, ESB
Networks
TOP COMPARISONS
Mule ESB vs. IBM Integration Bus … Compared 39% of the time [See comparison]
Oracle Service Bus vs. IBM Integration Bus … Compared 11% of the time [See comparison]
webMethods Integration Server vs. IBM Integration Bus … Compared 11% of the time [See comparison]
TOP INDUSTRIES TOP INDUSTRIES

Computer Software Company … 38% Financial Services Firm … 47%
Comms Service Provider … 17% Computer Software Company … 16%
Financial Services Firm … 7% Comms Service Provider … 11%
Insurance Company … 6% Government … 5%
COMPANY SIZE
201-1000 Employees … 10%

10
ESB
IBM Integration Bus Continued from previous page
My favorite feature is the XML-based DFDL mapping, which is a tool that allows you to graphically map legacy data formats to
modern data formats. I like it because there is less programming involved. On the internet I do not see many users who are aware
of this capability or its importance. Since I have a theoretical background in this area I was able to quickly understand its value. In
Jagan the past, we had to do a lot of programming in Java, whereas now, it is just linking one node in one format to another node in
Chidella
another format. The linking is done in... [Full Review]
The Integration Bus has provided us with a certain level of security. For instance, before we used this solution, we were directly
connecting to databases through a DB link. We were able to stop that practice and make it more secure using Integration Bus. It has
also provided us with the capability to reuse developed services. Services we developed can now be used with multiple systems
Qudrat Khan and we are able to remove duplicate applications due to this advantage. [Full Review]
I use the integration of Kafka and the message flow, which is really good. It is also good for moving any file from one location to
another. Using IBM Integration Bus in the data stage is pretty simple. You can see the preview and other things. The MQ server
integrated with IBM Integration Bus is really great. I don't have to do a lot of configuration from that side. It is really good. [Full
reviewer142 Review]
6110
This solution is very reliable and it is easy to learn. There are many connectors to different sources and it's easy to scale. Also, it is
easy to parametrize the integration of bus applications during building or deployment. For instance, set up names of the queues, set
up binded services URL, set up or change user-defined parameters. [Full Review]
Pavel
Shcherbukh
a
This solution would benefit from improvements to the configuration interface. It is hard to understand, and one small change can
have a huge impact. For example, if you say Yes instead of No in one of the configuration settings, or Transactional instead of Non-
transactional, then the whole meaning changes and it is difficult to track down the problem. This is the reason that many of our
Jagan projects are progressing slowly. We just don't know what is going to happen with different parameter settings. It makes it very
Chidella
difficult to be creative. The only ot... [Full Review]
Surely something that can be improved is session management. Sometimes sessions hang. Practically every day we hear about
session congestion and this kind of thing. Troubleshooting the issue has become a long-standing problem. Where the true problem
lies is a challenge for our support team. The session management issue may be a bigger problem for us because our support team
Qudrat Khan is not so highly trained. Also, sometimes our developers are not able to dig down to locate the actual problem. To resolve the issue
when it occurs, we have to at least restart t... [Full Review]
It needs improvement in terms of technical support as well as in terms of integration of data mining. I am not convinced about many
things in this solution, such as the conversion of the DFDL or copybook file, which is the conversion from a text file to XML. It is very
complex. They should also provide more information about this solution in the IBM Knowledge Center. I can get a lot of information
reviewer142 from the IBM Knowledge Center about DataStage, but I don't get that much information about IBM Integration Bus. There is hardly
6110
any information even on th... [Full Review]

11
ESB
IBM Integration Bus Continued from previous page
I like the IBM Integration Bus and I hope that it will change in micro-service architecture. My understanding is that it will change to
be less connected, and less depends on the operating system or the hardware resources. I would like to be able to run and install
this solution on different platforms and using containers and using modern micro-service and cloud environments. [Full Review]
Pavel
Shcherbukh
a
PRICING, SETUP COST AND LICENSING See more Pricing, Setup Cost And Licensing >>
The pricing is pretty good. We've noticed that it's quite reasonable, whereas, for example, solutions like MuleSoft are rising.
Salesforce recently acquired MuleSoft and has grown its market share, however, the pricing is turning people off. IBM is much more
reasonable. [Full Review]
Channu
Kambalyal
Evaluate and define a clear architecture, and set up a governance framework that includes a competence center that will take care
of the usage, the licenses which will be needed, and do guarantee the reuse of interfaces and components. [Full Review]
reviewer142
7925

12
ESB
webMethods Integration Server See 8 reviews >>
Overview
The award-winning webMethods Integration Server, our Enterprise Service Bus (ESB), is a complete enterprise application
integration solution. It's standards-based so it "speaks" any technology. You can integrate any technology from any vendor: ERP
systems, databases, mainframes and legacy apps. SaaS platforms, Web services, JMS messaging systems and packaged apps.
SAMPLE CUSTOMERS
Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux, GTA, CosmosDirekt
TOP COMPARISONS
Mule ESB vs. webMethods Integration Server … Compared 31% of the time [See comparison]
IBM Integration Bus vs. webMethods Integration Server … Compared 8% of the time [See comparison]
Oracle Service Bus vs. webMethods Integration Server … Compared 6% of the time [See comparison]
TOP INDUSTRIES TOP INDUSTRIES

Computer Software Company … 38% Energy/Utilities Company … 19%
Comms Service Provider … 13% Manufacturing Company … 19%
Retailer … 7% Financial Services Firm … 13%
Energy/Utilities Company … 6% Insurance Company … 13%
COMPANY SIZE

13
ESB
webMethods Integration Server Continued from previous page
There are three features of Integration Server that are the most valuable. One is the webMethods Designer. That helps our
developers develop on their own. It's very intuitive for design. It helps our developers to speed the development of services for the
integrations. The second feature is the reliability. Mandiri Bank is the largest bank in Indonesia. That translates it into a humongous
Rully volume of transactions that flow down from the channels and go through the Integration Server, and then to the core banking itself.
Feranata
The components of Integration S... [Full Review]
The most valuable feature is its ability to quickly spin up connections between the real-time interfaces, as well as being able to
regulate how much traffic moves back and forth between applications. This is important because one of the things that we utilize it
for is payments from our customers. We can have multiple customers utilizing the same set of APIs and they can make real-time
A. Smart payments into our system, which is really useful. We don't have to worry about people making duplicate payments or providing
incorrect information. And we get that in... [Full Review]
There are actually a lot of valuable features. Terracotta is a very good component that enables us to arrange data caching and look
at the solid state. Also, the API gateway is a very good component that can handle relevant caching and integrations and also load
permitting. There is a message term for this. There are many components that we are currently using and all of them are very
Hassan important. Also, we will use the DPM for workflow management and digital user transformation in the future. [Full Review]
Hussien
The designer is very helpful in developing services. Interacting with and developing services is very fast. As long as the
requirements are clear, developing service will take no longer than one or two working days. The tool is very powerful and user-
friendly. For example, I have a new team member and within one or two months, they are able to write and deploy services. Once
Ameer you have a basic understanding of it, you can begin developing. [Full Review]
Alhadidi
We would like to achieve a multi-site, soft data center. Multi-site meaning that we would like to have more than two Active-Active
data centers because Indonesia is a big region with three time zones. We would like to have many data centers serve us across the
islands to support the massive number of transactions. We need to have a good amount of availability. Hence, we would like to
Rully have a multi-site data center. To support that, the solution needs to be capable of Active-Active implementations, an Active-Active
Feranata
integration server. We would like to... [Full Review]
The logging capability has room for improvement. That way, we could keep a history of all the transactions. It would be helpful to be
able to get to that without having to build a standalone solution to do so. [Full Review]
A. Smart
I think they need to improve the API gateway to be able to replace F5 for example. Also, handling the certificates and their
implications with other applications needs some improvement. We need more dashboards and reporting engines that can provide
detailed information for management. In short, we need better analytics. [Full Review]
Hassan
Hussien

14
ESB
webMethods Integration Server Continued from previous page
We would like to have a gateway server included, where we can control the number of requests. There is an interface in
webMethods for building a portal, but we are not using it because the price of the license is too high. I would like to have a
dashboard where I can see all of the communication between components and the configuration. As it is now, it is a lengthy search
Ameer process. When a request comes in, sometimes you have to go to the administration page and then search the web after that. I need
Alhadidi
to be able to trace the flow from the port to the ... [Full Review]

15
ESB
TIBCO ActiveMatrix Service Bus See 6 reviews >>
Overview
TIBCO ActiveMatrix Service Bus is a platform for developing, deploying, and managing applications that conform to a service-
oriented architecture. TIBCO ActiveMatrix Service Bus is a lightweight enterprise service bus that helps organizations bridge the
mediation gap in their SOA infrastructure. It reduces complexity and increases flexibility and reuse by replacing hard-coded
service dependencies with configuration, and can be used to onboard services from a third-party environment or a TIBCO-based
infrastructure. TIBCO ActiveMatrix Service Bus provides service mediation capabilities to the TIBCO ActiveMatrix SOA platform.
Service mediation allows you to adapt to changing requirements for developing mediation flows.
SAMPLE CUSTOMERS
Colonial Life, CTBC Bank, New World Mobility, QUALCOMM, Swisscom Mobile, T-Mobile USA, Tata Teleservices, Telecom Italia
TOP COMPARISONS
Mule ESB vs. TIBCO ActiveMatrix Service Bus … Compared 47% of the time [See comparison]
IBM Integration Bus vs. TIBCO ActiveMatrix Service Bus … Compared 18% of the time [See comparison]
Red Hat Fuse vs. TIBCO ActiveMatrix Service Bus … Compared 8% of the time [See comparison]

Financial Services Firm … 8% 1001+ Employees … 71%
Energy/Utilities Company … 4%

16
ESB
TIBCO ActiveMatrix Service Bus Continued from previous page
TIBCO has the best platform in terms of speed and ease of use. The brand is very important, it has a percentage of the research
and development of the product. They look at how you can get to obtain the best features from the platform. Most other platforms
offer the same features in the same way and the same kind of platform, but with TIBCO, you get answers in milliseconds. If you have
MarioGuerre high traffic transaction volume and you need more speed, more governance in your services, then you need to use TIBCO. This is
ro
the value that TIBCO offers and how it ... [Full Review]
The most valuable feature is its flexibility, where it allows the users to create workflows. In terms of scalability and performance, it is
also very good. [Full Review]
Venkat
Ramanan
The most attractive and beneficial feature is the ease of development. They have an excellent GUI that helps developers build any
APIs in a few hours. No matter how complex they are, but they can be done in a few clicks. It saves a lot of time and increases the
productivity and efficiency of the whole development process. [Full Review]
Mir Abul Ula
Ali Khan
The most valuable features are the monitoring, ease of use, and easy to understand development GUI. It is a straightforward
installation and creating an environment is easy. The interfaces are stable and reliable. Tibco EMS is one of the most reliable and
robust messaging products in the market. There are a lot of options to enable high-security needs. This solution needs low
Vijay maintenance and has highly efficient ways to address planed downtimes such as patching activities, has zero integration downtime,
Bablani
and avoids any adverse effects on Interfaces. [Full Review]
One of the areas that this solution could be improved is to provide the vendors with updated information. We don't always know
what is going on with the development of the solution. In the next release, there should be improvements made to the API manager.
Other platforms are better. [Full Review]
MarioGuerre
ro
In the configuration, where we need to customize, it takes more time that we expect it to, ideally. We have found workarounds for
some of the issues, and we have given feedback on these things directly to TIBCO. The integration can be more user-friendly. [Full
Review]
Venkat
Ramanan
If TIBCO could be able to sort the size of their base image in the Container edition, it would be really marvelous. Right now it's
around 299 MB. We'd really want it to reduce to a few MBs. TIBCO needs to improve its monitoring capability to be able to make
use of alerts and to be able to have an alert threshold. For example, if there is an API, if it encounters a given number of errors or
reviewer126 long response times, it could send an alert to a configured list of users either via email or SMS. The solution needs to have cloud
5133
integration. There should be c... [Full Review]

17
ESB
TIBCO ActiveMatrix Service Bus Continued from previous page
When I compare the new version 6.X with the classic 5.X, they are not giving the same kind of look and feel or the ease of use
which we are used to. They are improving the DevOps and other new things we have now, but they still have to improve and
mature. When someone is planning to move away from their version 5.X to the latest one, they will have both options. Either
Mir Abul Ula upgrade to the latest version of TIBCO or go towards some other vendor. That's where they are not giving any competitive
Ali Khan
advantage or anything with the latest versions. I think they n... [Full Review]
When it comes to cost, TIBCO is much more competitive than a product like Pega. Our licensing cost is in the area of half a million,
annually. There are no costs in addition to the standard licensing fees. [Full Review]
Venkat
Ramanan
The quality is good, but the price is on the higher side. The previous version and their pricing models were much more cost-
effective. But maybe from their point of view, they have made changes. They have brought in containers and all the latest DevOps
stuff, which is not very pocket friendly for their consumers. For the same price, if I go for the previous version, I would have got a lot
Mir Abul Ula more capacity with similar features, but now they have changed their whole design. [Full Review]
Ali Khan
The licensing cost is a challenge for quite a few customers. Tibco Products may have a high initial setup cost in terms of pricing and
licensing. However, it depends on what agreements are made with the Tibco vendor, what kind of setup is being done, and how
efficiently the architecture is laid out. [Full Review]
Vijay
Bablani

18
ESB
Oracle Service Bus See 5 reviews >>
Overview
Oracle Service Bus transforms complex and brittle architectures into agile integration networks by connecting, virtualizing, and
managing interactions between services and applications. Oracle Service Bus delivers low-cost, standards-based integration for
mission critical SOA environments where extreme performance, scalability and reliability are critical requirements.Oracle Service
Bus enables companies to use the values of their enterprise applications portfolio. From on-premise, to the cloud to mobile
devices, Service Bus allows companies to leverage their existing investments in new ways by extending the performance and
scalability leadership of Oracle SOA and API Management.
SAMPLE CUSTOMERS
MakeMyTrip Ltd., Griffith University, Colab Consulting Pty. Ltd., Pacfico Seguros Generales, IGEPA IT-SERVICE GmbH, Guangzhou
Municipal Human Resources and Social Security Bureau, Pacfico Seguros Generales, Bank Audi S.A.L., Rydges Sydney Airport,
Intelligent Pathways, Nacional Monte de Piedad IAP
TOP COMPARISONS
Mule ESB vs. Oracle Service Bus … Compared 43% of the time [See comparison]
IBM Integration Bus vs. Oracle Service Bus … Compared 17% of the time [See comparison]
webMethods Integration Server vs. Oracle Service Bus … Compared 13% of the time [See comparison]

Government … 5% 1001+ Employees … 55%
Media Company … 5%

19
ESB
Oracle Service Bus Continued from previous page
What's valuable is the ability to master the process in one location. That's the main difference between other firewall products and
this. Usually, there's an issue when you want to integrate many services together because you can't save contacts in one place. For
example, if you have A, that calls B, that calls C, that calls D, there's no place to store your contacts and that's a problem. We can do
PaulPerez that with Oracle. [Full Review]
The main inconvenience is the composition between services. Using software initiation, occupation with BPM, or BPI is better. There
are issues, especially if you want to create some compensation in your service bin. If you have six or seven services you call in the
same process, it's very difficult and that's the main issue. I get compensation with the WBS tool. Another point relates to monitoring.
PaulPerez When you want to show what's happened in your system, you have to deploy a direct system on each service. It's simple to put the
monitoring on your BPM a... [Full Review]
The connectivity with the solution is an area that needs to be improved. On occasion, requests are lost due to losing connectivity.
Also, there should be proper monitoring of what is coming into and going out of the Service bus and it should be logged. Every
request should be logged. Technical support on the Oracle site needs improvement. When we have an issue, we create an SR for
Radhey- Oracle. The read the request, but they do not respond properly. When creating the SR, they ask for a lot of information from us. The
Rajput
requested information is provided to t... [Full Review]
I had a problem with one of my projects because OSB cannot send cookies to the RESTful services. This solution should work
better with RESTful services. [Full Review]
Hamza
BAMMOU
There are times when I select components in composite and they do not appear, and I cannot figure out why. This can happen
when you develop a big project and clone it, then look for a service. Sometimes, you cannot find your work. It's a big problem. [Full
Review]
Yusef
Elamin

20
ESB
IBM WebSphere Message Broker See 5 reviews >>
Overview
WebSphere Message Broker is an enterprise service bus (ESB) providing connectivity and universal data transformation for
service-oriented architecture (SOA) and non-SOA environments. It allows businesses of any size to eliminate point-to-point
connections and batch processing regardless of platform, protocol or data format.
SAMPLE CUSTOMERS
WestJet, Blue Cross and Blue Shield of North Carolina, Sharp Corporation, Michelin Tire
TOP COMPARISONS
Mule ESB vs. IBM WebSphere Message Broker … Compared 22% of the time [See comparison]
IBM Integration Bus vs. IBM WebSphere Message Broker … Compared 18% of the time [See comparison]
IBM DataPower Gateway vs. IBM WebSphere Message Broker … Compared 16% of the time [See comparison]
REVIEWERS *
TOP INDUSTRIES
Computer Software Company … 31%
Comms Service Provider … 14%
Insurance Company … 11%
Financial Services Firm … 7%

21
ESB
IBM WebSphere Message Broker Continued from previous page
Before the cloud, it was very easy for us to build and it was quick to integrate. Integration and mapping are easy, which is a major
advantage. It integrates with MQ. Scaling up and down is easy for us using execution groups and nodes. It is easy to set up and
deploy. [Full Review]
MansoorMo
hammed
This solution has many adaptors for convergence support. We need different messages formats for connection with files,
databases, Excel sheets, etc. It has many interfaces and you can connect to any backend source that has another format, and
convert it to the desired format. Performance-wise, this is a good solution. [Full Review]
Mohamed
Osman
If you want to connect to the database, it provides solutions in India, but you have to purchase it separately. They are not mature
enough and we have difficulties using them. They are expensive and not worth the money we are spending on them. I feel with IBM,
when you want certain functions or features, you have to continuously purchase add-ons. Scalability needs improvement, it was
MansoorMo easy to scale before microservices and Docker. Technical support is good but they could have a better response time. I think that
hammed
they should provide us with some kind ... [Full Review]
I haven't completely tested the solution. I have a CMM BPM background, and recently moved to work on this so I'm only now
getting exposure in this particular area. It's difficult to comment at this early stage but I find the installation configuration is quite
difficult compared to other solutions. The other issue is that I don't have cloud, and we can't get any cloud where IBM is moving. I'm
Shubhashis not sure whether we can move this application to the Azure or AWS cloud solutions. It's a major challenge and we still haven't had
Panda
any kind of official documen... [Full Review]
The size of the container used in the deployment is still a bite large and I think it should be improved and become lighter. It would
be useful to make container deployment easier . [Full Review]
AbdelMone
m Azaz
The user interface is designed mainly for experts, much in the way a BPM or another integration tool is. The administration console
is ok because it's used by the administration team or the technical team. The external interfaces have limitations compared to
vertical technologies such as JS frameworks like React or Angular that have lots of capability for UI and UX design. This tool can be
Mohamed challenging when you use it for a really complex solution, or if you try to use it for a purpose other than what it is designed for. For
Osman
example, using it as a BP... [Full Review]

22
ESB
IBM WebSphere Message Broker Continued from previous page
The licensing costs for this solution are paid by the customer-side, and not by my employer. IBM products are generally more stable
and have more features, but also come at a greater cost. [Full Review]
Mohamed
Osman

23
ESB
Red Hat Fuse See 4 reviews >>
Overview
Red Hat JBoss Fuse is a lightweight, flexible integration platform that enables rapid integration across the extended enterprise -
on-premise or in the cloud. JBoss Fuse includes modular integration capabilities, an enterprise service bus (ESB), to unlock
information.
SAMPLE CUSTOMERS
Avianca, American Product Distributors (APD), Kings College Hospital, AMD, CenturyLink, AECOM, E*TRADE
TOP COMPARISONS
Mule ESB vs. Red Hat Fuse … Compared 38% of the time [See comparison]
IBM Integration Bus vs. Red Hat Fuse … Compared 15% of the time [See comparison]
webMethods Integration Server vs. Red Hat Fuse … Compared 10% of the time [See comparison]
REVIEWERS *
TOP INDUSTRIES
Government … 7%

24
ESB
Red Hat Fuse Continued from previous page
We usually had used PowerCenter for master data integration (by replication). But in some cases, it was better to use Fuse for
providing the master data online. It doesn't make it necessary to replicate data. So any application, especially new developments,
get master data from a centralized repository (through Fuse), instead of having the master data replicated. [Full Review]
JuanArtola
It has the same pros/cons that all OpenSource solutions. But here you have a big company behind. You could choose pay the
subscription and get al the help you need. RH Knowledge base page has helped us many times. [Full Review]
JuanArtola

25
ESB
IBM DataPower Gateway See 5 reviews >>
Overview
IBM DataPower Gateway is a single multi-channel gateway that helps provide security, control, integration and optimized access
to a full range of mobile, web, application programming interface (API), service-oriented architecture (SOA), B2B and cloud
workloads. It enables you to rapidly expand the scope of valuable IT assets to new channels - giving customers, employees and
partners access to critical resources. It is available in the following form factors: physical, virtual, cloud, Linux and Docker.
SAMPLE CUSTOMERS
RBL Bank, Availity
TOP COMPARISONS
Mule ESB vs. IBM DataPower Gateway … Compared 22% of the time [See comparison]
IBM Integration Bus vs. IBM DataPower Gateway … Compared 15% of the time [See comparison]
IBM WebSphere Message Broker vs. IBM DataPower Gateway … Compared 10% of the time [See comparison]
REVIEWERS *
TOP INDUSTRIES
Insurance Company … 12%

26
ESB
IBM DataPower Gateway Continued from previous page
For me, its most valuable features include: * the fact that it's high-speed * its ability to be remotely administered via an API * the fact
that it can deal with multiple protocols * it's very quick to make changes to the setup. [Full Review]
reviewer1145
859
I like all of the features in this product and it does what it's supposed to do. IBM is a good company and they keep working on it.
The keep on enhancing it and make sure that new features are available when the legacy version goes away. [Full Review]
reviewer142
8834
This is a Gateway application provided by IBM. You have a lot of controls over the messages coming in, and how you can ensure
these conform to your standards. It can look for the various security threats, productions, payload scanning, and perform routing
based on the content type. You have various business to business integrations and mappings. [Full Review]
Keshav
Gaba
Care needs to be taken when applying firmware upgrades, as they often fail. Also, the components that they include in the product
that are, in fact, a WTX, really need to be removed from the product because they tend to fail. It's got some native capabilities and
it's gotten some imported capabilities and you need to know the history of the product to understand the difference between the
reviewer1145 two. Most notable is the COBOL copybook handling, which is really straight out of WTX. It's poorly supported and often leads to
859
failures. [Full Review]
New users just starting with this product find it a little complex or difficult to use, compared to other products such as AWS. Making
it more user-friendly would be an improvement. [Full Review]
reviewer142
8834
The solution is quite expensive. They should work to help make it more affordable for more companies. Right now, I wouldn't
consider the price point to be very competitive. The solution requires a lot of training manuals in order to get to know it better and
to be able to use it effectively. [Full Review]
reviewer120
3609
It would be great if the CI/CI and DevOps components were part of this offering. Having some pre-packaged proposals or
integration solutions would be helpful, like many of the iPass providers are now supplying. Some pre-packaged connectors for
integration with various applications, such as SaaS offerings, would be a useful addition. [Full Review]
Keshav
Gaba

27
ESB
IBM DataPower Gateway Continued from previous page
All the products I've used could be priced lower. Perhaps with the exception of something like SnapLogic, they are very expensive.
TIBCO is expensive. It is reliable but it takes longer to develop and deploy. I haven't had much experience with their new
microgateways, which may, in fact, provide more value. Oracle is expensive and probably more fragile. Message Broker is quite
reviewer1145 expensive but quite reliable. [Full Review]
859

28
ESB
WSO2 Enterprise Integrator See 3 reviews >>
Overview
WSO2 Enterprise Integrator, core to the WSO2 Integration Agile Platform, is an open source Integration product for cloud native
and container-native projects. It enables enterprise integration experts to build, scale, and secure sophisticated integration
solutions to achieve digital agility. Unlike other integration products, WSO2 Enterprise Integrator already contains integration
runtimes, message brokering, business process modeling, analytics and visual tooling capabilities.
SAMPLE CUSTOMERS
West
TOP COMPARISONS
Red Hat Fuse vs. WSO2 Enterprise Integrator … Compared 15% of the time [See comparison]
Mule Anypoint Platform vs. WSO2 Enterprise Integrator … Compared 13% of the time [See comparison]
Talend Open Studio vs. WSO2 Enterprise Integrator … Compared 11% of the time [See comparison]
REVIEWERS *
TOP INDUSTRIES
Retailer … 6%
Media Company … 5%

29
ESB
WSO2 Enterprise Integrator Continued from previous page
There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something
that really needs to be enhanced. [Full Review]
Mahmoud
Elkholy
We had some challenges with the installation of this solution. We were using the open-source version with no support, and I expect
that if we had the paid version then this would have been fixed. I would like to see better documentation for the open-source
version. [Full Review]
CEO676

30
ESB
OpenESB See 3 reviews >>
Overview
OpenESB is a Java-based open-source enterprise service bus. It can be used as a platform for both enterprise application
integration and service-oriented architecture. OpenESB allows you to integrate legacy systems, external and internal partners and
new development in your Business Process.
SAMPLE CUSTOMERS
TOP COMPARISONS
Mule ESB vs. OpenESB … Compared 100% of the time [See comparison]

31
ESB
OpenESB Continued from previous page
The most valuable features are : - The full-service orientation of the product. - The development process supported, from beginning
to end, by a set of graphical development tools. - The service composition is the core of the product and allows the developer to
compose services in a very easy way. Similar to the Oracle SOA Suite composition, The OpenESB composition implements more
Paul Perez additional features such as the connection policies between services and interface support. For example, the "last deployed" policy
allows you to deploy a new version of s... [Full Review]
The independence from the protocol invoking the services from it's implementation, making it possible to invoke the same service
using different protocols (HTTP/FTP/JMS/FILE) and also being invoked directly inside the BUS without any additional protocol. Last
year I also began to use the Enterprise Version, and the out of the box integration with ELK form both technical and business
Martí Pàmies monitoring. It is amazing. Technical monitoring allows you how to build an amazing ELK dashboard, out of the box with information
Solà
on time-response, request content, acti... [Full Review]
The documentation of the product must be improved. It could be tricky to find the right documentation on a topic since the
documentation is spread in many places. A part of the current documentation has been written by Sun microsystems and now
belong to Oracle. it can be found on the Oracle website. Another part has been written by the OpenESB community and many other
Paul Perez documents come from Pymma and Logicoy. So, I advise the new joiner to contact the community to get entry points and accurate
documentation. The OpenESB is working on that issue with pr... [Full Review]
The documentation needs to be better — maybe they could add more accurate tutorials. However, since I have been working with
the product for a long time, it is not a big concern for me, but for the new generation, this could be a problem. Also, the launch took
a while, but once we understood the concept of interface services, it became really powerful. [Full Review]
PaulPerez
The Studio is a good tool based on NetBeans, but some of its features have to be improved, liked local schemas management. As
an additional feature, I would request an inline XSLT editor. It does not have to be a full WYSIWYG XSLT editor, bus it should make
it easy to use or implement simple XSLT without needing to use an external tool. Regarding HL7, it has a basic HL7 FHIR Support
Martí Pàmies thanks to the new REST BC, but some features have to be added to make it easier to use OE as a FHIR facade. Regarding its
Solà
management, a web console being able to synchro... [Full Review]
OpenESB exists in two editions. The Community Edition and the Enterprise Edition. The Community Edition is free of charge. The
Enterprise Edition is dedicated to deployment on production and provides powerful monitoring and high scalability and comes with
professional technical support. The licensing model is easy and is linked to the number of OpenESB instances in production.
Paul Perez Instances for the other environments (pre-prod, test, QA.) are free and supported. [Full Review]

32
ESB
About this report

This report is comprised of a list of enterprise level ESB vendors. We have also included several real user reviews posted on
ITCentralStation.com. The reviewers of these products have been validated as real users based on their LinkedIn profiles to ensure that they
provide reliable opinions and not those of product vendors.
About IT Central Station

The Internet has completely changed the way we make buying decisions. We now use ratings and review sites to see what other real users think
before we buy electronics, book a hotel, visit a doctor or choose a restaurant. But in the world of enterprise technology, most of the information
online and in your inbox comes from vendors but what you really want is objective information from other users.
We created IT Central Station to provide technology professionals like you with a community platform to share information about enterprise
software, applications, hardware and services.
We commit to offering user-contributed information that is valuable, objective and relevant. We protect your privacy by providing an environment
where you can post anonymously and freely express your views. As a result, the community becomes a valuable resource, ensuring you get
access to the right information and connect to the right people, whenever you need it.
IT Central Station helps tech professionals by providing:
• A list of enterprise level ESB vendors

• A sample of real user reviews from tech professionals
• Speciﬁc information to help you choose the best vendor for your needs
Use IT Central Station to:
• Read and post reviews of vendors and products

• Request or share information about functionality, quality, and pricing
• Contact real users with relevant product experience
• Get immediate answers to questions
• Validate vendor claims
• Exchange tips for getting the best deals with vendors
IT Central Station
244 5th Avenue, Suite R-230 • New York, NY 10001
www.ITCentralStation.com
reports@ITCentralStation.com
+1 646.328.1944

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User Reviews and Rankings of

Top Vendors 4-5

Top Solutions by Ranking Factor 6

Mule ESB 7-9

IBM Integration Bus 10 - 12

webMethods Integration Server 13 - 15

TIBCO ActiveMatrix Service Bus 16 - 18

Oracle Service Bus 19 - 20

IBM WebSphere Message Broker 21 - 23

Red Hat Fuse 24 - 25

IBM DataPower Gateway 26 - 28

WSO2 Enterprise Integrator 29 - 30

About This Report and IT Central Station 33

Fiorano Fiorano ESB OpenText Business GXS BizManager

IBM IBM Integration Bus Oracle Oracle Service Bus

Information Builders iWay Service Manager Software AG webMethods Integration Server

Kovair Kovair Omnibus Talend Sopera Advanced Service Factory

MuleSoft Mule ESB TechConnect IT TechConnect Universal Platform

WSO2 WSO2 Enterprise Integrator

© 2020 IT Central Station

Top ESB Solutions

Views Comparisons Reviews Words/Review Average Rating

Both Rating and Words/Review are awarded on a fixed linear scale.

2 IBM Integration Bus

3 webMethods Integration Server

© 2020 IT Central Station

4 TIBCO ActiveMatrix Service Bus

5 Oracle Service Bus

6 IBM WebSphere Message Broker

7 Red Hat Fuse

8 IBM DataPower Gateway

9 WSO2 Enterprise Integrator

188 views 30 comparisons 3 reviews 1,029 words/review 8.7 average rating

© 2020 IT Central Station

Top Solutions by Ranking Factor

1 Mule ESB 23,605

2 webMethods Integration Server 17,071

3 IBM Integration Bus 14,865

4 Red Hat Fuse 6,658

5 Oracle Service Bus 5,872

1 IBM Integration Bus 17

3 webMethods Integration Server 8

4 TIBCO ActiveMatrix Service Bus 6

5 Oracle Service Bus 5

2 TIBCO ActiveMatrix Service Bus 636

3 JBoss ESB 634

4 webMethods Integration Server 563

5 IBM Integration Bus 550

© 2020 IT Central Station

Mule ESB See 10 reviews >>

REVIEWERS * VISITORS READING REVIEWS *

TOP INDUSTRIES COMPANY SIZE

© 2020 IT Central Station

Mule ESB Continued from previous page

Top Reviews by Topic

VALUABLE FEATURES See more Valuable Features >>

ROOM FOR IMPROVEMENT See more Room For Improvement >>

© 2020 IT Central Station

Mule ESB Continued from previous page

© 2020 IT Central Station

IBM Integration Bus See 18 reviews >>

REVIEWERS * VISITORS READING REVIEWS *

TOP INDUSTRIES TOP INDUSTRIES