A STUDY ON CUSTOMER SATISFACTION TOWARDS

SAMSUNG MOBILES IN KURNOOL CITY

Submitted to
Sri Krishna Deveraya University
ANANTAPUR
In partial fulfillment of the requirement for the award of
degree of
Bachelor of Business Management
By
S.G. Radha
Under the guidance of
Farheen Zohra, M.B.A

Department of Commerce & Management Studies

Osmania Degree College for Women

Kurnool
 Osmania Degree College for Women
Kurnool

CERTIFICATE
This is to certify that this is the bonafied project work entitled “A STUDY
ON CUSTOMER SATISFACTION TOWARDS SAMSUNG MOBILES IN

KURNOOL CITY” carried out by Ms. S.G. Radha, Register No.2794016 the
year 2011-2012 in partial fulfillment of the requirement for the award of degree of
Bachelor of Business Management from Sri Krishna Deveraya University,
Anantapur

Principal

Examiners

1.

2.
Project Guide
 PROJECT GUIDE CERTIFICATE

Ms.S.G Radha, final year Bachelor of Business Management

student of Osmania Degree College for Women, Kurnool in partial
fulfillment for the award of degree of Bachelor of Business Management
has done his project entitled “A Study Customer satisfaction towards
Samsung Mobiles in Kurnool city” under my guidance.

All the details collected and furnished by him are true and original to my
knowledge.

Farheen Zohra, M.B.A

 BONAFIDE CERTIFICATE

I hereby declare that the project report entitled “A Study

on Customer satisfaction towards Samsung Mobiles in Kurnool city”
under the guidance of Farheen Zohra, lecturer in Management studies
and this is submitted to Osmania Degree College for Women, Kurnool
affiliated to Sri Krishna Deveraya University and is drafted by me and is
original of own.

Place : Kurnool

Date :

S.G Radha
[BBM]
 ACKNOWLEDGEMENT

I express my heart full and sincere thanks to Mrs. Zareena

Khatoon, Principal, Osmania Degree College for Women, Kurnool for
her motivation and support.

I express my gratitude to project guide Farheen Zohra, lecturer in

Management studies.

I also thank all the lecturers of the management department for

their valuable suggestions and continuous encouragement and full
support for completing this project

S.G Radha
[BBM]