step1: uninstal normal

step2: remove this files:

Windows (regular IDE):

remove file C:\Users\YourUsername\AppData\Local\Arduino15\package_index.json

remove folder C:\Users\YourUsername\AppData\Local\Arduino15\cache

Windows (Microsoft Store app):

remove file C:\Users\YourUsername\Documents\ArduinoData\package_index.json

remove folder C:\Users\YourUsername\Documents\ArduinoData\cache

Mac:

remove file /Users/YourUsername/Library/Arduino15/package_index.json

remove folder /Users/YourUsername/Library/Arduino15/cache

Linux:

remove file /home/YourUsername/.arduino15/package_index.json

remove folder /home/YourUsername/.arduino15/cache