Best Practices for Client and Browser Settings for Fusion

Applications (Doc ID 1385107.1)

In this Document

Purpose
Troubleshooting Steps
Client Machine Settings/Recommendations
Browsers Recommendations
General Best Practices
Disk cache settings and recommendations for Internet Explorer and
Firefox
Bookmarking URLs
References

APPLIES TO:

Oracle Fusion Application Toolkit - Version 11.1.1.5.1 and later

Information in this document applies to any platform.

PURPOSE

This document providing best practices for best client and browser settings to be used
with Fusion Applications.

TROUBLESHOOTING STEPS

Client Machine Settings/Recommendations

• Client Machine minimum CPU and RAM requirements:

o Windows XP: 2GHz with 2GB RAM
o Windows 7: 2GHz with 3GB RAM as Windows 7 consumes more memory.
• Check current RAM memory usage using Task Manager and shut down
unnecessary Applications / Processes ensuring at least 500MB – 1GB available
free RAM.
• Check Task Manager for available memory and CPU usage. If you see any
processes consuming high resources or forcing the system to swap, stop them.
• Ensure your C: partition is not too fragmented or low on space. The browser
downloads several megabytes of static content
• Use a ping or tracert commands to the application servers to determine basic
network speed to be aware of issues that are outside of the Fusion
Applications. Educate the audience on inherent network latency issues.
Here is an example of using ping and tracert commands:

C:\Documents and Settings\Myuser>ping myhost

Pinging myhost [IP address] with 32 bytes of data:

Reply from [IP address]: bytes=32 time=104ms TTL=57

Reply from [IP address]: bytes=32 time=197ms TTL=57
Reply from [IP address]: bytes=32 time=219ms TTL=57
Reply from [IP address]: bytes=32 time=106ms TTL=57

Ping statistics for [IP address]:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 104ms, Maximum = 219ms, Average = 156ms

C:\Documents and Settings\Myuser>tracert myhost

Tracing route to myhost [IP address]

over a maximum of 30 hops:

1 69 ms 148 ms 58 ms myhost1 [IP address]

2 59 ms 136 ms 58 ms myhost2 [IP address]
3 60 ms 58 ms 58 ms myhost3 [IP address]
4 213 ms 226 ms 210 ms myhost4 [IP address]

Trace complete.

• Be aware of virus scanner processes and similar background processes that kick
in. Keeping an eye on Task Manager will help.
• Check if Anti-Virus is scheduled to run or kicking in randomly during work
hours. If yes, then reschedule the virus scan as this would slow down the
performance of the entire machine.
• XMLHTTP support must be enabled.

For example in IE:

 • JavaScript support must be enabled.

For example in Firefox:

 • If using Flash and the Data Visualization Tools (DVT) components, Flash 10 is
required.
• Disable or remove third party browser add-ons such as httpAnalyzer, Firebug
because they have the capability to negatively interfere with the execution of
the browser and the ADF Faces client framework degrading the performance.

Browsers Recommendations

• Always use the latest certified version of browsers.

• Browser comparison test case for a simple page shows Apple Safari 5, Google
Chrome 16 and Firefox 9/latest versions to be the fastest in that order.
• Review the certified browsers on My Oracle Support -> Certifications -> Search
for "Oracle Fusion Applications"
See under the section "Desktop Applications, Browsers and Clients"

General Best Practices

• Do not close the browser session wherever possible. Use the same browser
session for ongoing work, so all the artifacts that are cached on the Client
browser are retained.
• In Firefox Options, under Privacy -> History , if Firefox is set to "Use Custom
settings for history", please make sure "Clear history when firefox closes" is
unchecked.
 • Having multiple tabs in the Firefox browser might negatively impact the
performance of the browser.

Disk cache settings and recommendations for Internet Explorer and Firefox

Increase disk cache to 1024MB. Here are the recommended caching settings for
Firefox and IE:

• In Firefox use “about:config” url to set disk capacity for cache.

o Change the value of browser.cache.disk.capacity to 1024MB.
o Increase the cache entries size. Set value of -1(unlimited) for
browser.cache.disk.max_entry_size.
• In IE use menu Tools-> Internet Option->General->Browsing History-
>Temporary Internet Files->Disk space to use to change cache size.
• In IE preferred settings for “Check for newer versions of stored pages” is
automatic which is default. You can choose to use “Never” option to disable
checking for newer files for cache files which does not have expiration date.
However this may lead to incompatibilities of static files when a new patch
version is applied on the server. New static files can be downloaded manually
by deleting the cache.
Bookmarking URLs

Currently bookmarking and using URLs deeper following login (with the exception of
deeplinking) is NOT Supported and should not occur as these URLs contain session
and infrastructure context that are subject to change depending on where the URL is
bookmarked from.

Using such bookmarked URL may cause blank page issues.

Issue is under investigation in Internal Bug 16239057 : FUSION SAAS PRODUCTION
--WHITE BLANK SCREEN AFTER LOGIN[This section is not visible to customers.]

• Use the short URL bookmarks without session information. Here are some
examples of valid URLs after removing the session details:
o Login URL:
https://<myhost>:<myport>/homePage/faces/AtkHomePageWelcome
o Scheduled Processes:
https://<myhost>:<myport>/essUi/faces/EssUIShell
o Manage Users:
https://<myhost>:<myport>/hcmCore/faces/UserSearch
• Do NOT use the OAM login URL like:
https://<myhost>:<myport>/oam/server/obrareq.cgi?encquery
REFERENCES

BUG:16239057 - FUSION SAAS PRODUCTION --WHITE BLANK SCREEN AFTER

LOGIN[This section is not visible to customers.]