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2017 4th International Conference on New Media Studies

Yogyakarta, Indonesia, November 08-10, 2017

Algorithm Comparison Performance in Assessing


the Quality of University Websites
Tenia Wahyuningrum Nur Rokhman Aina Musdholifah
Department of Informatics Department of Computer Science & Department of Computer Science &
Institut Teknologi Telkom Electronics, Electronics
Purwokerto, Indonesia Universitas Gadjah Mada Universitas Gadjah Mada
tenia@ittelkom-pwt.ac.id Yogyakarta, Indonesia Yogyakarta, Indonesia
nurrokhman@ugm.ac.id aina_m@ugm.ac.id

Abstract— The rapid use of the internet in education field Webometrics, uniRank and eduroute are the most popular
encourages website developers to make improvements in academic rankings for the higher institutions
university website quality. University websites are also part of the [7]–[9]. In fact, each ranking method comes with weaknes.
criteria of a higher education institution performance appraisal. The disadvantage of the webometrics method is the influence
Thus, a good university is considered to have a good website. The
of bad practice in the university web name, having two or
website reflects the popularity and prestige of a college. There
are at least three university ranking agencies of the world with more domains or changing the URL that would reduce the
different ratings on the quality of the website. Due to several rating. UniRank has a weakness in its methodology that
elaborated and numerous criteria, the quality rating of the emphasizes only on the popularity of the website. Mean while,
website is often associated with Multi-Criteria Decision-Making eduroute has no clarity in ranking methods, as well as tools
issues. Linear Weightage Model (LWM) and Simple Additive used for data retrieval.
Weighting (SAW) are the simplest algorithm for data rank. This
paper aims to compare LWM and SAW algorithm performance Based on the weakness of ranking mentioned above, it is
to determine the best method on ranking University websites. necessary to do further assessment about the criterion and the
This research uses five testing of usability criteria: load time,
method of university website quality rating. A research on 71
page rank, traffic, stickiness, and backlink. The results of LWM
algorithm of the experiment using the language of C++ have Bangladeshi college websites reveals the important criteria of
more rapid execution time in comparison to SAW. Based on the university website quality that involves the number of web
results of Pair sample t test, both algorithms have significant pages, simple web impact factor, self-link web impact factor
different effects on ranking results because of the different of and external link web impact factor [10]. Another study on
normalization process. website quality shows that website quality evaluation criteria
focus on usability [11]. Usability is considered as an
Keywords—Linear Weightage Model, Simple Additive assessment that represents the convenience and satisfaction of
Weighting, website quality. the users, thus forces the website enterprise to build a better
I. INTRODUCTION web [12]. Therefore, developers do not only concentrate on
the design of the user interface but also pay attention to the
fulfillment of the users needs with certainty. If the website is
Quality assurance of higher education institutions adopt difficult to use or it fails to state clearly what would be
World Class University (WCU) terminologies, which include offered, then the user would leave it [13]. Therefore, it is
academic and teaching excellence, research quality, important to assess usability. In other words, usability is the
knowledge development and dissemination, and activities that determining factor of the whole system's success [14]. In this
contribute to culture, science, and society [1]. These criteria case, usability is a relevant factor in business success. Hence,
encourage universities to make the best efforts at the world this paper propose five testing of usability criteria: load time,
level [2], [3]. However, there are some obstacles in achieving page rank, traffic, stickiness and backlink.
WCU that are considered less objective, due to the many
different assessment criteria [4]. The quality of university The experiments performed by Dominic and Hanim (2013)
websites is one of the criteria to measure universities conducted by combining Linear Weigtage Model (LWM) and
performance [5]. The criterion in line with the rapid use of the Fuzzy AHP methods called New Hybrid Model (NHM) on the
internet to access educational information. At least, there are quality of university websites in Malaysia based on usability
millions of people visiting the university web to access criteria. In these experiments, NHM is applied using a
information every year [6]. Good university generally have combination of LWM and FAHP to produce better and
high qualified websites regarding the appearance and the preferred criterion weight [11]. The excellence of LWM
performance. The high qualified website show the credibility methods are related to their simplicity in measurement by
and popularity of higher education institutions. searching the summation of weight from the subsection of

978-1-5090-6284-3/17/$31.00 ©2017 IEEE 19


performance in each alternative in all criteria. The result of the Global Rank, SimilarWeb Global Rank, Majestic Referring
highest summation is the best alternative chosen [15]. The Domains and Majestic Trust Flow [5], [25]. Alexa is an
other simple method on weighting and ranking is Simple intelligent personal assistant developed by Amazon that
Additive Weighting (SAW). This paper aims to compare provides data with the criteria mentioned above. Alexa
LWM and SAW algorithms to determine the best method in estimates web traffic based on data from millions of internet
ranking university website. The comparison of both users from the different browser.
algorithms is conducted based on the execution time required,
and the difference of generated mean. This research is Eduroute focuses on the study and evaluation of university
conducted to find out whether the two algorithms give the websites, not on the university performance. Eduroute’s
same or different effect in ranking. volunteers study new ways based on the information provided
by educational institutions, the internet, and the outsiders. The
Based on the test result, the most efficient algorithm could route review indicator is the volume of information published
be used as the reference for further researches. The paper is on the website, online university scientific publications,
organized as follows. Section 2 discusses the literature study; website link quantity, and link quality and website
Section 3 describes the research method; Section 4 explains content[26].
the result and discussion, and Section 5 presents the
conclusions and suggests some areas for further investigation. One of the shortcomings of the webometrics method is the
influence of bad practice in the university web domain name,
II. LITERATURE STUDY such as having two or more domains and changing the
A. Website Quality university web URL. Webometrics is closely related to the
university's open-source policy, an institutional commitment is
The quality of website can be evaluated using several
needed. Unirank has a weakness in the methodology that
factors such as aesthetic, logics, and technology [11], [16]–
emphasizes only on the popularity of the website[5]. Eduroute
[20]. Based on the perspective of web designer and
release the first ranking in 2011, but it did not continue until
administrator, the evaluation of website quality focuses on the
now. Table 1 shows the methodology comparison between
usability [11]. Usability covers the simplicity in learning,
webometrics, eduroute, and uniRank University ranking.
effectiveness and pleasure for the users [21]. The factor of
usability includes page load time, page rank, traffic, stickiness TABLE I. METHODOLOGY
and backlink.
Webometrics uniRank™ eduroute
Visibility (50%) Google Page Rank Volume (20%)
Loading time is the real median time required to load a Size (20%) Total Number of Links quantity (30%)
webpage on the website on the browser of the users. The Rich Files (15%) inbound links Quality of links and
standard of websites performance shows that webpage loading Scholar (15%) Alexa Traffic Rank content (40%)
time must be less than 30 second. The maximum average Online Scientific
* Not mentioned Information (10%)
server response time is 0.5 second [22]. The page rank percentage of each criterion
meanwhile is taken from the data of the site ranking based on
C. Linear Weightage Model
the traffic of the visitors in a month. Stickiness is a capability
to ensure that each user has been stuck on a page of website in LWM is the simplest model that commonly depend on the
certain time period. A pleasurable website would attract the assessment of decision maker. The weight of the criteria is
users to revisit later emerging a positive impact called traffic fixed based on the interest of each criterion in comparison to
impact. Backlink is measured based on the numbers of links other criteria [11], [19], [27].
referring to the main page. The backlink represented the
credibility of a website for being correlated to the prestige and The steps of LWM algorithm are presented as follows :
popularity of a website [11], [19]. Step 1 : Determine the criteria and alternative.

B. University web rank Step 2 : Assign the weights of each criterion, W=[W1, W2, W3,
…Wj]
Webometrics, eduroute, and uniRank are university ranks
based on activities on the internet. Webometrics uses four Step 3 : Determine a threshold for each criterion.
assessment criteria including Visibility (50%), Presence (5%), Step 4 : Transform the measures to make them all positively
Openness (10%), Excellence (35%). The visibility obtained related to scores and normalized into a 0–1 scale.
from the number of external backlinks to the web pages
represents the credibility, quality, and popularity of university ⎧ , ℎ ℎ ℎ
websites. The Webometrics rank used the analytic tools and ⎪
= (1)
scholar database such as google, ahrefs, majesticseo, google ⎨
scholar, and scimago to reach the data [7], [8], [23], [24]. ⎪ , ℎ ℎ ℎ

UniRank assesses the provided websites by considering the where


popularity of the website with Moz Domain authority, Alexa Xij = a specific website considered at the time.

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max = the maximum value of particular criteria among popularity or certain site compare to the others. The data
all websites. traffic can be seen from the numbers of daily unique
min = the minimum value of the same attribute among pageviews per visitor on the site. Stickiness is estimated daily
the whole websites. time on site (second) per visitor to the site. The backlink
count shows the numbers of sites Alexa find the link to this
Step 5 : Calculate the total score. site. The data taken in this research are performed using the
computer with the processor specification of AMD E2-6110
=∑ (2)
APU with AMD Radeon R2 Graphics 1,5GHz, and RAM
Step 6 : Sort the total scores in descending order 2048 MB.
Step 7 : Identify the rank of university websites
After collecting the data, the next step is to normalize the
D. Simple Additive Weigthing (SAW) data using formula (1) and (3). The weighting criteria are
SAW is known as the method of weight summation. The performed by experts and web developers. The sixth step is to
basic concept of SAW is to search the summation of weight rank the data by descending. The comparisson of two method
from the rate of the performance in each alternative in all analyzed by paired sample t test using SPSS (Statistical
criteria [28]–[31]. Package for the Social Sciences) software. General overview
of research can be seen in Figure 1.
Step 1 : Determine the criteria and alternative, and make a
decision for matrix (X)
Step 2 : Assign the weights of each criteria. W=[W1, W2, W3,
…Wj]
Step 3 : Determine the benefit or cost criteria for each
criterion.
Step 4 : Normalize the decision matrix by calculating values
performance rating of alternative on criteria.

⎧ , ℎ
= (3) Fig 1. Research Design

, ℎ
⎩ A. Algorithm comparison of LWM and SAW
Step 5: Calculate the total score by the summation of the The main difference between the two algorithms is shown
multiplication element row normalized and weights the in the process of data normalization. In the LWM
preferences corresponding element column. normalization process, the denominator of its division is a
=∑ (4) reduction of the maximum and the minimum values. In SAW
algorithm, we use the as the denominator. If the
Step 6 : Sort the total scores in descending order criteria are benefit, and if the criteria are cost. The weakness
Step 7 : Identify the rank of university websites of SAW algorithm is related to the existence of alternative
value 0 that might lead to the error in the measurement caused
III. RESULT AND DISCUSSION
by the division by zero. This deficiency also occurs in the
The first step of this research is to determine the objectives LWM algorithm if the maximum and the minimum values are
and the scope of the study. The objectives and the scope of the equal, resulting in a value of 0.
study are to compare LWM and SAW algorithms in assessing
the quality of university websites. The next step is to define Insertion sort is used to rank the calculation result. It has
the indicator of the variables. The criteria of the website simple steps and good performance for the smallest array [26],
quality include page load time, page rank, traffic, stickiness [27]. The following is the insertion sort algorithm :
and backlink.
1 for j= 2 to m
The third step is to collect data. This study is an 2 key = A[j]
experimental study involving 50 University websites. The data 3 i= j-1
of the website quality were taken from 20 to 30 March 2017 4 while i>0 and A[i]>key
using the Alexa web diagnostic tools. Alexa calculates the 5 A[i+1]=A[i]
median of all page load time on a site to compare with the 6 i=i-1
numbers of other sites. An individual page load time is defined 7 A[i+1]=key
as how long it takes for the page structure to load. The time
does not include the time to load all the images and The time complexity of insertion sort operation on seventh
stylesheets. Alexa global and country traffic ranks show the step was:

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t6 = m+(m-1)+(m-1)+(m-1)+(m*(m-1))+(m*(m-1))+(m-1) UI 1.50 11618 3.96 346 6830
= m+4(m-1)+2(m*(m-1)) UB 1.53 12718 3.07 272 4415
IPB 1.78 14205 4.34 268 4954
= m+4m-4+2(m2-m) UNPAD 1.44 30791 3.67 266 3770
= m+4m-4+2m2-2m UNDIP 1.44 15216 2.91 220 4520
= 2m2+3m-4 UNRIAU 1.11 79537 2.46 368 633
UNUD 1.41 31023 2.99 289 1829
For n criteria, m alternatives, and ti time complexity each step, UNAIR 2.21 22208 2.48 248 3679
UNS 2.08 15906 2.55 219 4997
following is the analysis of LWM and SAW algorithm below=
UNSYA 1.65 48743 4.07 340 1105
t = t1+t2+t3+t4+t5+t6+t7 UNHAS 2.60 29096 3.65 306 1558
= (3+nm+n)+1+6+(4n+10nm)+(m+2nm) + (2m2+3m-4) UNILA 1.51 26271 2.36 271 1993
+2m ITS 1.18 26545 3.88 352 2813
= 2m2+13nm+5n+6m+6 UNSOED 1.84 58489 2.91 286 971
If n = m, then UAD 1.82 48683 5.81 496 1635
UNTAD 1.68 86829 3.03 507 1885
= 15n2+11n+6 PETRA 0.56 62542 2.77 253 1389
= an2+bn+c BINUS 1.74 33286 3.43 282 1202
From the calculation above, the time complexity of both UPI 1.51 16441 2.28 175 4209
algorithm is O(n2). UMY 2.61 45586 3.88 274 3011
UDINUS 1.87 54757 2.37 230 705
UBAYA 1.94 103686 3.23 319 496
To measure the execution time, experiments using C++
ATMA 1.10 142302 3.20 392 660
language are conducted to evaluate the algorithm UNNES 1.61 18707 2.52 254 2890
performance. The experiment is conducted 10 times with the NARO 2.60 64124 1.34 103 2645
alternative website number of 5, 10, 15, 20, 25, 30, 35, 40, 45 UNY 2.13 10077 2.68 243 3078
and 50 units. The result measurement is presented in Table 1. GUNA 0.77 37640 3.67 236 23163
UINJKT 1.17 36081 2.59 219 1015
TABLE II. EXECUTION TIME COMPARISON OF LWM AND SAW UNESA 2.77 52872 2.43 163 2222
TEL U 2.88 34585 3.82 401 962
Execution Time UM 2.78 24924 2.72 275 2727
∑ University Websites
LWM (second) SAW (second) UNAND 1.56 36302 3.18 252 1708
5 0.45 0.51 UNSRI 1.39 53563 3.70 319 1930
10 0.50 0.84 UINSBY 1.07 46107 2.62 210 1164
15 0.74 1.04 UINMLG 1.70 48433 3.16 296 1977
20 0.91 1.26 UMM 1.38 44910 3.38 454 2498
25 1.06 1.45 UMS 1.83 20946 2.26 179 1509
30 1.13 1.65 UNPAR 2.27 128150 3.55 607 546
35 1.26 1.81 UNTAN 1.02 79004 3.26 310 660
40 1.36 1.99 UNEJ 2.13 26249 3.43 413 1381
45 1.48 2.19 UNSRAT 2.56 49856 1.54 299 757
50 1.68 2.38 UKSW 2.27 79441 2.30 177 465
χ (mean) 1.057 1.512 UT 2.03 19155 9.91 872 1397
WIDYA 1.55 57954 2.93 206 412
Table 2 shows that the time required to execute the SAW UNJA 3.04 998570 6.07 729 488
algorithm is larger in comparison to the one in LWM UINP 1.48 180007 4.50 352 1069
algorithm at approximately 4.5 seconds. Thus, it can be USU 0.76 11530 2.81 159 9237
UNISU 3.52 123642 4.15 297 505
conducted that the LWM algorithm works faster than SAW.
Table 3 shows the multiplication of values by weights
B. Website quality rank comparison of LWM and SAW generating the total scores and rank of the LWM and SAW
Measurement units for the criterion of load time and algorithm for 50 alternative websites in universities. The
stickiness are second. Meanwhile the criterion of page rank, weight of the five criteria defined are set as follows : load time
traffic and backlink was number. This research use 50 official (0.3); page rank (0.25); traffic (0.2); stickiness (0.15);
websites of universities in Indonesia. Data that have been backlink (0.1).
collected and normalized by the formula (1) and (3) are
displayed in Table 3. The highest rank of LWM is found in UT followed by
Gunadarma, USU, Petra and ITS. The results are different
from the measurement using SAW algorithm. The results
show that there are five universities with the highest web
TABLE III. ORIGINAL DATA quality; UMM, UT, Gunadarma, USU, and Petra. The
difference is caused by the difference in measurement in data
Load Page Back
Criteria Traffic Stickiness normalization process. LWM calculates the division with the
time rank link
UGM 1.74 8837 3.25 256 8653 difference of maximum and minimum value. Meanwhile,
ITB 1.45 23552 3.81 268 4758 SAW calculates the division directly using the maximum

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value and the value of each criterion without measuring the Here are the hypotheses:
difference. Table 4 shows that UMM is in the first rank in H0: Data is not normally distributed
SAW. However, LWM method doesn’t even put UMM in the H1: Data is normally distributed
top 5 ranks. The LWM normalization process divides the
value by the difference between the maximum and minimum TABLE V. ONE SAMPLE KOLMOGOROV SMIRNOV TEST
values, resulting in different outputs with the SAW method.
LWM SAW
TABLE IV. TOTAL SCORES N 50 50
Normal Parametersa,,b Mean 0.507 0.283
University Websites SAW LWM
UGM 0.37 0.54 Std. Deviation 0.088 0.080
ITB 0.31 0.56 Most Extreme Differences Absolute 0.102 0.164
UI 0.38 0.59 Positive 0.082 0.164
UB 0.33 0.54
Negative -0.102 -0.094
IPB 0.33 0.55
UNPAD 0.29 0.56 Asymp. Sig. (2-tailed) 0.671 0.134
UNDIP 0.31 0.54 a. Test distribution is Normal.
UNRIAU 0.28 0.55 b. Calculated from data.
UNUD 0.27 0.54
UNAIR 0.24 0.45
UNS 0.26 0.46 Rejection and acceptance of hypothesis are seen from
UNSYA 0.27 0.54 Asymp. Sig. (2-tailed) value. If the Sig. value of the
UNHAS 0.24 0.44 Kolmogorov-Smirnov Test is greater than 0.05, the data are
UNILA 0.26 0.51 normal. If it is below 0.05, the data significantly deviate from
ITS 0.34 0.60(5th)
UNSOED 0.22 0.48
a normal distribution. Based on Table 5, the Sig. Value of
UAD 0.32 0.60 LWM method is 0.671 and SAW method is 0.134, thus the
UNTAD 0.27 0.54 alternative hypothesis is accepted. The differences mean
PETRA 0.42(5th) 0.60(4th) between LWM and SAW method can be analyzed by paired
BINUS 0.25 0.51 sample t test. The proposed hypothesis is:
UPI 0.27 0.50
UMY 0.23 0.44
UDINUS 0.20 0.46 H0: There is no significant difference between LWM and
UBAYA 0.22 0.47 SAW in assessing University web ranking.
ATMA 0.30 0.56 H1: There is significant difference between LWM and SAW
UNNES 0.27 0.51 in assessing University web ranking.
NARO 0.14 0.34
UNY 0.30 0.46 TABLE VI. PAIRED SAMPLE STATISTICS
GUNA 0.46 (3rd) 0.70(2nd)
UINJKT 0.27 0.53 Mean N Std. Deviation Std. Error Mean
UNESA 0.17 0.36
Pair 1 LWM 0.507 50 0.088 0.012
TEL U 0.24 0.43
UM 0.22 0.40 SAW 0.283 50 0.080 0.011
UNAND 0.25 0.52
UNSRI 0.28 0.56 Based on 50 samples, Table 6 indicates that the mean of
UINSBY 0.28 0.54
LWM is greater than SAW. The standard deviation of LWM is
UINMLG 0.25 0.51
UMM 0.52 (1st) 0.59 0.088 and SAW is 0.080.
UMS 0.23 0.46
UNPAR 0.26 0.50 TABLE VII. PAIRED SAMPLE T TEST
UNTAN 0.30 0.57 Mean 0.224
UNEJ 0.27 0.50 Std. Deviation 0.056
UNSRAT 0.17 0.38 Paired
95% Lower 0.208
UKSW 0.17 0.39 Differences
Confidence
UT 0.49 (2nd) 0.75 (1st) Upper 0.240
Interval
WIDYA 0.22 0.49 t 28.174
UNJA 0.31 0.28 df 49
UINP 0.28 0.54 Sig. (2-tailed) 0.000
USU 0.44 (4th) 0.61(3rd)
UNISU 0.19 0.32 Table 7 shows that the value of t is 28.174, and t table with
5% significance and degree of freedom/df = 50-1 = 49 is
Before testing the difference between the two methods of 2.021. Because the t table < t value, there is a significant
LWM and SAW, it is necessary to check the normality using difference between the LWM and SAW method. The rules of
Kolmogorov Smirnov test. rejecting and accepting the hypothesis can be seen from the
Sig. value. If the Sig. value (2-tailed) is less than 0.05 then H0
is rejected and if the Sig. value (2-tailed) greater than 0.05

23
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