SIX CRITICAL

QUESTIONS
HOW TO IMPROVE YOUR LISTENING
THROUGH STRATEGIC QUESTIONS

Joshua Mier JOSHHMILLER.COM

“
If I had an hour to solve a problem
and my life depended on it,
I would use the first 55 minutes
determining the proper question to ask.

Albert Einstein

Joshua Mier JOSHHMILLER.COM

 WHO...
BENEFITS FROM THIS?
IS THIS HARMFUL TO?
MAKES DECISIONS ABOUT THIS?
IS MOST DIRECTLY AFFECTED?
HAVE YOU ALSO HEARD
DISCUSS THIS?
WOULD BE THE BEST PERSON
TO CONSULT?
WILL BE THE KEY PEOPLE IN THIS?
DESERVES RECOGNITION FOR THIS?

Joshua Mier JOSHHMILLER.COM

 What...
DID THEY SAY?
FACTS OR OPINIONS WERE STATED?
WAS OMITTED?
IS NOT BEING SAID?
IS ANOTHER PERSPECTIVE?
IS THE BEST/WORST CASE
SCENARIO HERE?
CAN YOU DO TO MAKE A
POSITIVE CHANGE?
IS GETTING IN THE WAY OF
TAKING ACTION?

Joshua Mier JOSHHMILLER.COM

 WHERE...
DID THEY SAY IT, WAS IT IN PUBLIC
OR PRIVATE?
THERE OTHER PEOPLE PRESENT AND
IF SO WHOM?
CAN YOU GET MORE INFO?
DO YOU GO FOR HELP?
WILL THIS TAKE YOU?
ARE AREAS FOR IMPROVEMENT?

Joshua Mier JOSHHMILLER.COM

 WHEN...
WAS IT SAID?
IS IT UN/ACCEPTABLE?
WOULD THIS BENEFIT OTHERS?
WOULD THIS CAUSE A PROBLEM?
DO YOU NEED TO REPLY?
WAS IT BROUGHT
TO YOUR ATTENTION?
IS THE BEST TIME TO TAKE ACTION?
WILL YOU KNOW YOU
HAVE SUCCEEDED?
HAS THIS HAPPENED BEFORE?

Joshua Mier JOSHHMILLER.COM

 WHY...
DID SOMEONE SAY IT?
DID THEY EXPLAIN THEIR
POINT OF VIEW?
DO THEY CARE?
SHOULD YOU CARE?
IS THIS A PROBLEM?
ARE PEOPLE INFLUENCED
BY THIS?
SHOULD PEOPLE KNOW
ABOUT THIS?
HAS IT BEEN ALLOWED
TO HAPPEN?

Joshua Mier JOSHHMILLER.COM

 HOW...
WAS IT SAID?
WAS THEIR MOOD?
WAS IT DELIVERED?
WILL THIS GET DONE?
IS THIS SIMILAR TO “X”?
DOES THIS DISRUPT THINGS?
DO WE KNOW THE TRUTH
ABOUT THIS?
WILL WE APPROACH THIS
IN A PRODUCTIVE MANNER?
DOES THIS BENEFIT US/OTHERS?
DO WE SEE THIS IN THE FUTURE?

Joshua Mier JOSHHMILLER.COM

 Don’t let someone dim your light,
simply because it’s shining in their eyes.

Always remain curious.

Joshua Mier JOSHHMILLER.COM