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The Patient Experience

MOMENTS OF ACTION WHO WHEN


TRUTH what are you going to do? is going to do it? are you going to do it?

First digital 3
contact

First human 3
contact

First 3
consultation

Treatment 3
coordination

Treatment plan 3
presentation

End of treatment 3
conversation

Email: coachbarrow@me.com Tel: 07508 184044


www.coachbarrow.com

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