MCQ

Section A
Tick the best answer from the alternatives given below. (1x15=15)
1. Downward communication refers to:
a. Communication between the two in a horizontal way
b. Communication between the two in a vertical way
c. Communication between the people from down to top
d. Communication between the two from top to bottom
2. Horizontal communication is a type of communication which
a. Takes place in the same level among the agencies
b. Takes place in the different level of agencies
c. Takes place in the group of people with different ranks
d. Takes place within the self
3. Which one of the followings is the most effective ways of communication?
a. Verbal b. Non-verbal c. Written d. All of the above
4. Which one of the followings is regarded as ‘self talk’?
a. Downward b. Intrapersonal c. Lateral d. Interpersonal
5. Knowing the culture of other is important in communication because;
a. It helps to communicate as effectively as possible with the people
b. It helps to know only the culture of other group we are communicating
c. It helps to keep good relation with other for personal benefit
d. It helps to write about their culture more than communication
6.Which one of the followings is used in teleconferencing?
a. Network b. Video c. Telephone d. All of the above
7. Which one of the following words is not needed while summarizing?
a. Hence b. altogether c.in brief d. regarding
8. How much time do we spend normally on listening?
a. 45 per cent b. 30 per cent 15 per cent d. 5 percent
9. The passive form of “ They have delivered the speech at the function” is
a. The speech is delivered by them
b. The speech will be delivered by them
c. The speech has been delivered by them
d. The speech was delivered my them
10. Listening process involves the following process:
a. Hearing, Interpretation, Evaluation, Response
b. Hearing, Interpretation, Response, Evaluation
c. Hearing, Response, Interpretation, Evaluation
d. Hearing, Evaluation, Response, Interpretation
11. Which of the following means of communication does not use words?
a. Verbal b. Non- verbal c. Oral d. Written
12. What is the distance to be maintained for intimate communication to take
place?
a. Physical contact to 18 inch
 b. Physical contact to 4 feet
c. Physical contact to 10 inch
d. Physical contact to 4 inch
13. Which of the following is not the method of horizontal communication?
a. Face to face Conversation
b. Telephonic Conversation
c. Periodical Meeting
d. Oral Communication
14. Which of the following does not consist of discrepancy?
a. Conflict b. Difference c. Disagreement d. Agreement
15. Which of following is not the style of writing?
a. Persuasive
b. Creative
c. Expository
d. Imaginative
16. The literal meaning of the word is known as:
a. Connotative
b. Denotative
c. Informative
d. Descriptive
17. Which of the following does not deal with ‘concreteness’?
a. Uses specific facts and figures
b. Uses vivid and definite message
c. Avoids exaggeration
d. Uses general facts
18. Which of the following is an example of group discussion?
a. Involvement
b. Interpersonal Desirability
c. Pressure to obey the rules
d. All of the above
19. Intranet denotes that the network runs:
a. Within the organization
b. Outside of the organization
c. Beyond the organization
d. One organization to another
20. Chronemics is related to:
a. Behavior b. Time c. Language d. Tone of voice
21. Proxemics is related to:
a. Space Distance
b. Time Distance
c. Personal Distance
d. Family Distance