Republic of the Philippines

SOCIAL SECURITY SYSTEM

HOW TO SELF-
R E S E T M Y. S S S A GUIDE ON
H OW TO R E S E T

PASSWORD
Y O U R M Y. S S S
MEMBER
AC C OUNT
PA S S W O R D
1

GO TO www.sss.gov.ph
AND CLICK ON
“MEMBER” UNDER
“PORTALS”
2

CLICK ON THE “FORGET

USER ID OR PASSWORD?”
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ENCO DE T H E CR N/ SS NUM B ER
W I T H O UT DA SH ( - ), T H EN T H E
CA P T CH A , A ND CL I CK
“ SUB M I T ”.

Y O U W I L L R ECEI VE A N EM A I L
W I T H A L I NK T O SEL F -
R ESET T I NG O F PA SSW O RD.
4

CL I CK “ CL I CK H ER E” T O B E
DIRECTED TO TH E PA SSWORD
R ESET T I NG PA G E.
5
ENCODE YOUR PREFERRED PASSWORD.

► THE LENGTH MUST BE 8-20 ALPHA-

NUMERIC CHARACTERS

► FIRST CHARACTER MUST BE

ALPHABETIC

► NO SPECIAL CHARACTERS

► AND MUST BE DIFFERENT FROM THE

USER ID

► SAMPLE: JdCRUz08

UPON CLICKING “SUBMIT", YOU WILL BE

DIRECTED TO YOUR ACCOUNT PAGE
6

VIEW YOUR
ACCOUNT’S
HOMEPAGE
What will I do if I can no longer access my email
address and have a new email account?

Send an email-request for account resetting using

your own and new/active email address to:
onlineserviceassistance@sss.gov.ph.
Note:
Provide your 10-digit SS number, complete name and date of bir th
in your email and attach copies of your SS/UMID card or any 2
valid ids bearing your photo and signature .
THANK YOU FOR USING THE SSS WEBSITE!
Republic of the Philippines
SOCIAL SECURITY SYSTEM