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C 2013 AWHONN, the Association of Women’s Health, Obstetric and Neonatal Nurses 595
IN FOCUS Interdepartmental Collaboration and Safe Triage for Pregnant Women in the Emergency Department
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We found related literature from the Pennsylva- cations are known. If the woman is 20 weeks ges-
nia Patient Safety Authority (PPSA). Since June tation or greater, providers need to ensure that no
2004, 20 reports have been submitted to the PPSA obstetric or fetal emergencies are present regard-
group indicating ineffective interactions between less of the chief presenting complaint. Examples
the ED and obstetric departments during the man- of the types of cases experienced with women who
agement of obstetric patients (PPSA, 2008). Two present to the ED in which early obstetric consulta-
issues identified by the PPSA group from these tion would be beneficial but that are not described
20 reports include delay in fetal monitoring for pa- in the literature are presented in Table 2.
tients in the ED and pregnant women without an
obstetric complaint sent to the perinatal unit with- Challenges
out an ED assessment. Three of the 20 reports A pregnant woman who presents to the ED can
from the safety advisory were summarized by the pose challenges due to the physiologic, social,
PPSA group (see Table 1). However, little other and psychological changes associated with preg-
published information addresses the challenges nancy. Optimal evaluation of a pregnant woman
associated with the care of pregnant women pre- requires an understanding of the physiology of
senting to the ED. This lack of literature points to pregnancy and possible pregnancy-related con-
the need for further investigation as well as the ditions (Pearlman & Desmond, 2005). All women
development of simple, standardized, systematic of reproductive age who present to the ED must be
guidelines for the management of these women. assessed for the possibility of pregnancy; some-
Systems must be in place to ensure open commu- times a woman may be unaware or unwilling to
nication and collaboration between obstetric and admit that she’s pregnant. Once pregnancy is es-
ED providers. tablished (usually by the patient’s own statement),
gestational age needs to be determined or con-
firmed. Triage management of the women should
Issues in the Triage of Pregnant differ according to whether the gestational age has
reached the potential point of fetal viability.
Women Presenting for Emergency
Care Obstetric complications may be subtle in nature
An ED visit by a pregnant woman presents po- or not recognized as abnormal by providers who
tential challenges and opportunities. Clinicians are not familiar with physiologic changes of preg-
should not assume that the woman is receiving nancy. A systolic blood pressure greater than
prenatal care or that potential pregnancy compli- 140 millimeters of mercury (mmHg) or a diastolic
Type Description
Fetal Monitoring A pregnant woman at 32 weeks gestation presented to the emergency department (ED) as a trauma
patient. An initial ultrasound and fetal heart tones indicated a viable fetus. The patient underwent a
series of imaging studies and treatment of superficial injuries, after which she was transferred to the
labor and delivery (L&D) department where fetal heart tones were not detected. A nonviable fetus
was delivered. Continuous fetal monitoring had not been initiated in the ED.
Maternal A pregnant patient arrived in the ED with complaints of chest pain and shortness of breath. The ED staff
Complication instructed her to ambulate to the obstetric (OB) department. She was transferred back to the ED via
wheelchair for evaluation, resulting in a delay in treatment.
Near Miss A pregnant (trauma) patient was transported to L&D from the ED for continuous fetal monitoring. The
patient’s cervical spine X-rays had not been done and her cervical collar had been removed. In
L&D, an ED nurse replaced the cervical collar, and portable cervical spine X-rays were performed.
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Type Description
Hypertension A pregnant woman at 29 weeks gestation presents with a nonobstetric complaint such as a broken arm.
Because the chief complaint is viewed as nonobstetric (OB) related, the woman does not have an
OB/fetal evaluation. The patient is treated for her broken arm and discharged. It is not recognized
that her triage blood pressure is 146/92, which is not normal for pregnancy, and the blood pressure
is not rechecked. The patient presents several hours later to the perinatal unit with abdominal pain
and a placental abruption.
Fetal Complication A pregnant woman presents at 34 weeks gestation with a severe upper respiratory infection. The
woman meets the criteria for sepsis. Blood cultures are collected and antibiotics are initiated.
Several hours later, the perinatal unit is called to place the baby on the fetal monitor. The baby has a
category 3 fetal heart rate tracing; an emergency cesarean is performed with Apgar scores of 2 at 1
minute, 4 at 5 minutes, and 7 at 10 minutes.
Treatment Delay A pregnant woman at 32 weeks gestation presents with a headache for the last 10 hours. The
emergency department (ED) sends the patient for a computed tomography (CT) scan to evaluate
for neurologic complications. While in the CT scanner, the woman has an eclamptic seizure.
blood pressure greater than 90 mmHg may not women, hospital personnel typically provide eval-
be identified as abnormal but is concerning and uation and treatment for pregnant women equal to
requires further evaluation in a pregnant woman or greater than 20 weeks gestation who present
(National Institute of Health, 2000). The finding of to the ED for nonobstetric complaints using one
hypertension may be incidental and not related to of three methods, each of which has potential
the presenting complaint. Many significant obstet- strengths and limitations. For the purposes of this
ric complications, particularly preeclampsia, may article, the definition of a nonobstetric complaint is
not manifest until after 20 weeks gestation, and in any complaint not including contractions, vaginal
these situations, appropriate care may be delayed bleeding, decreased fetal movement, or rupture of
while other diagnoses are evaluated. Pregnant membranes.
women who present with headache or other signs
or symptoms of preeclampsia after 20 weeks ges- The first method requires all pregnant women re-
tation or within the first 6 weeks postpartum should gardless of gestational age and chief complaint to
be quickly evaluated and treated, if indicated. be evaluated in the perinatal unit, as long as they
are medically stable. This model requires several
In pregnancies equal to or greater than 20 weeks resources to be in operation to ensure success. A
gestation, fetal well-being and uterine activity provider who is qualified to evaluate non-obstetric-
should be evaluated. The use of electronic fetal related chief complaints should be immediately
cardiac and uterine activity monitoring in pregnant available to the perinatal unit at all times. Evaluat-
trauma victims greater than 20 weeks gestation is ing all patients in obstetric triage without ED con-
recommended (American Academy of Pediatrics sultation introduces the potential to miss important
& American College of Obstetricians and Gynecol- nonobstetric problems. Additional bed space
ogists, 2012). Generally, the most qualified person and/or nursing resources may be needed in the
to evaluate fetal well-being is a provider from the obstetric triage area to accommodate the poten-
obstetric team. Initiation and ongoing clinical eval- tial increase in volume.
uation of the fetus using electronic fetal monitoring
should be performed only by health care profes- The second method requires a woman with an ob-
sionals who have education and skills validation vious pregnancy-related complaint to be triaged in
in fetal heart monitoring and in the care of the la- the perinatal unit. These complaints may include
boring woman (AWHONN, 2008). uterine contractions, decreased fetal movement,
vaginal bleeding, or rupture of membranes. In ef-
fect, the default method would be to screen and
Configuration of Services diagnose a pregnant woman in the ED unless a
Although we found no literature or data on the specific reason is identified requiring transfer to
configuration of emergency services for pregnant the perinatal unit. This model of practice could
allow for a woman with a maternal/fetal compli- to determine gestational age, chief complaint, and
cation that is not evident or related to the chief ESI or other standardized acuity level. To ensure
complaint to be missed. safety, pregnant women with major trauma, res-
piratory distress, cardiac symptoms, seizures, or
The third method requires a pregnant women at other potentially life-threatening conditions should
a predetermined gestational age or greater to be remain in the ED for urgent evaluation, including
evaluated by a member of the obstetric team for immediate obstetric and fetal consultations.
obstetric/fetal complications as an adjunct eval-
uation to the chief or presenting complaint. An
obstetrician, midwife, or perinatal nurse with ex-
Interdepartmental Communication
Ongoing multidisciplinary and interdepartmental
perience providing obstetric medical screening
communication is essential to provide optimal care
exams may perform this obstetric/fetal evaluation.
to the pregnant woman, her fetus, and the family.
The obstetric/fetal evaluation may occur in the ED
A standardized policy for the disposition and care
or obstetric unit dependent on the needs of the
of obstetric patients who present to the ED should
patient and availability of hospital resources. This
be developed by an interdepartmental team of
model of practice could present logistical chal-
nurses, providers, and support staff from the peri-
lenges if the perinatal staff has to leave their unit
natal department and the ED in conjunction with
to evaluate women in ED. Evaluations could be
leadership. It should be reviewed periodically with
suboptimal if the process for determining who will
the entire team in each department. Because not
conduct the evaluation and where it will be con-
all situations can be covered by a policy or al-
ducted is unclear.
gorithm, early and frequent discussions should
be initiated by the obstetric and ED departments
All of the previous models described are based
to determine the best practices in maternal/fetal
on practices that evolved over time. Any of these
care. Policies and procedures should address the
methods have inherent patient safety risks due to
following issues.
issues such as communication between depart-
ments and knowledge gaps among providers. For
instance, providers could be skilled in general Standardization of Triage
emergency care delivery but not specifically in Determination of Pregnancy by the Emergency
care of a pregnant woman. The reverse scenario Department. It is important to determine whether
may exist with a provider skilled in pregnancy care ED triage staff routinely ask if women are preg-
but not in the care of non-pregnancy-related emer- nant or have been pregnant within the last 6 weeks
gency conditions. to trigger an evaluation for preeclampsia or other
complications related to the postpartum period.
During the triage process, all women of childbear-
Proposed Model for Triage ing age who present to the ED should be asked
In response to the absence of peer-reviewed liter- if they are pregnant or recently gave birth. Emer-
ature and professional guidelines relevant to this gency room personnel should be educated that
patient safety initiative, we sought to develop a women, regardless of presenting symptoms, may
best-practice model for triage care in the ED. A be pregnant or may have recently been pregnant
group of interdisciplinary experts assembled to (The Joint Commission, 2010).
develop this model over a period of 3 months. The
goal of the model was to standardize care and Pregnancy tests are performed routinely in the ED
develop a simple process to ensure that a preg- for women of childbearing age to check for preg-
nant woman who presents to the ED is evaluated nancy at any stage of gestation (Strote & Chen,
for maternal/fetal complications regardless of the 2006). The policy should specifically define child-
presenting complaint. The algorithm and policy in bearing age depending on the population served
Figures 1 & 2 were developed by and utilized in the and the experience of the facility. One sugges-
30 hospitals in the Dignity Health Hospital system tion is to ask all female patients between ages 13
(California) that provides perinatal services. This and 50 who present to the ED for care if they are
model is likely to be feasible for most hospitals with pregnant or if they have been pregnant in the last
perinatal services and can ensure a high level of 6 weeks (Matthys, Coppage, Lambers, Barton,
safety for the mother and fetus without requiring & Sibai, 2004). Women in their first trimesters of
a provider to be in the perinatal unit to evaluate pregnancy should be evaluated for ectopic preg-
nonobstetric complaints. This model depends on nancy (Hahn, Lavonas, Mace, Napoli, & Fesmire,
timely triage in the ED to establish pregnancy and 2012).
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Yes
Is patient having
vaginal bleeding,
abdominal pain,
Routine care in emergency or syncope?
department
No
No
Female patient
aged 13-50
Is the Is gestational age
presents to
Yes patient Yes 20 weeks or
emergency
pregnant? greater?
department
Yes
Emergency Severity
Communicate to perinatal personnel the Index level 1 or 2?
immediate need come to emergency Having Seizures?
Yes Imminently delivering?
department to evaluate fetus. Having major trauma?
No
Figure 1. Algorithm for disposition of the obstetric patient who presents to the emergency department. Reprinted from Dignity
Health, 2012. Reprinted with permission.
Timely Triage. Expeditious evaluation of the chief Gestational Age–Based Triage. For women who
complaint and triage via ESI score or another stan- present to the ED with nonobstetric complaints,
dardized tool is optimal. Obstetric patients pre- policies should indicate the gestational age at
senting with critical conditions should remain in which an obstetric evaluation is needed. The use
the ED with concurrent evaluation by the obstet- of 20 weeks gestation as the defining age for ob-
ric team. Situations that will require management stetric evaluation allows for the 2-week variation
in the ED with immediate consultation include im- in early ultrasound dating (American Academy
minent birth, cardiac symptoms, respiratory com- of Pediatrics & American College of Obstetri-
promise, seizures, or major trauma (ESI Level 1 cians and Gynecologists [AAP & ACOG], 2012)
or 2). The perinatal team should understand which and ensures that potentially viable fetuses are
triage tool is used in the ED and how triage levels properly evaluated. A first-trimester ultrasound is
are determined. the most accurate and ideal method to verify
PERFORMED BY: Registered Nurse, Certified Nurse Midwife, Physician, Nurse Practitioner
POLICY:
1. It is the policy of Hospital to provide a medical screening exam and
stabilizing care to all obstetric patients in need of emergency care.
2. Quality care is provided in compliance with Emergency Medical Treatment and Labor
Act (EMTALA) guidelines.
3. All female patients between the ages of 13 and 50 who present to the emergency
department (ED) for care will be asked if they are pregnant or have been pregnant within
the last six weeks.
PROCEDURE:
1. When women who state they are or were recently pregnant present to the ED, the ED
triage Registered Nurse (RN) will determine the following:
a. The chief complaint
b. Date of last menstrual period and/or due date, if known
i. If due date is known, calculate weeks of gestation.
ii. If due date is unknown, palpate top of uterine fundus. At or above the
umbilicus equates to 20 or more weeks gestation.
2. Obstetric patients are assessed as outpatients in the perinatal department or the ED.
a. Women less than 20 weeks gestation will be assessed in the ED. When patients
under 20 weeks gestation present with complaints of vaginal bleeding, abdominal
pain, or syncope, early consultation with an obstetrical provider is appropriate.
i. Those patients who present to the ED with symptoms that do not
appear to be pregnancy related are screened, and care is provided for
in the ED.
ii. Women between 14 and 20 weeks gestation with a chief complaint of
vaginal bleeding and/or abdominal pain should have a consultation
with an appropriate OB provider. The OB provider can determine
whether to evaluate the patient in the ED or to request a transfer to the
perinatal department.
b. All pregnant patients 20 weeks gestation and greater, with or without a primary
care provider on staff, who present to the facility requesting care must have an
OB and fetal evaluation, regardless of the presenting chief complaint, by a
qualified perinatal Registered Nurse, Nurse Practitioner, Certified Nurse
Midwife, or Obstetric provider. This person is frequently the perinatal nurse.
c. Patients 20 weeks gestation or greater with a life-threatening condition or who
are medically unstable (in association with or independent of their pregnancy)
will remain in the ED, and the perinatal department will be notified immediately.
i. A perinatal RN will come to the ED.
ii. The patient will be placed on a fetal monitor, and if warranted, a
vaginal examination may be performed.
Figure 2. Template policy for obstetric patients presenting to the emergency department. Reprinted with permission from
Dignity Health, 2012.
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iii. The perinatal RN will remain with the patient until the OB condition
is stabilized.
d. Regardless of gestation, the first priority for emergency care of pregnant women
is the CABs (circulation, airway, and breathing). There is a 5-minute window that
providers have to determine if cardiac arrest can be reversed by basic life support
(BLS) and advanced cardiac life support (ACLS) before initiating emergency
hysterotomy, and there are circumstances that support an earlier start.
2. If the patient is to be transported to the perinatal department, the ED RN will notify the
perinatal Charge Nurse by telephone of the patient’s gestational age, provider, chief
complaint, and vital signs, if done.
3. If the patient does not have a provider and/or has not received any prenatal care, the OB
provider on-call for the ED will be notified.
4. The pregnant woman presenting to the ED who is actively pushing or whose membranes
rupture in the ED should be undressed and the perineal area visually examined by the ED
RN and/or ED physician prior to transferring to the perinatal department.
a. If any part of the baby’s head can be visualized, the baby will be delivered in the
ED (as per point 5 below).
b. If the umbilical cord is visualized, the patient should be positioned to relieve cord
compression and transported immediately to the perinatal Operating Room.
c. The perinatal department will be immediately notified of the situation.
5. If the patient presents and delivery is imminent, the patient will remain in the ED for
delivery.
a. The perinatal department will be notified by telephone of the pending delivery.
b. The ED physician will deliver the baby if the obstetrician is not able to attend the
delivery and will suction the mouth and nose with a bulb syringe.
c. The cord will be clamped with 2 clamps placed 2–4 inches apart and the cord cut
between the 2 clamps.
d. If stable, the infant will be placed skin to skin with the mother after initial drying.
e. Both mother and baby will be transferred to the perinatal department if the
condition of the infant and the mother is stable.
f. If the infant appears premature or is unstable, the Neonatal Intensive Care Unit
will be notified immediately.
g. The perinatal staff will be responsible for completing a Newborn Delivery Record
and placing identification bands on both the baby and parents per banding policy.
6. If delivery occurs outside the hospital, the mother and baby will be transported to the
perinatal department as soon as possible, with the baby skin to skin on the mother’s chest
or abdomen, if stable, and all but the baby’s face covered in warm blankets.
Figure 2. Continued.
gestational age (ACOG, 2009), although point of wheel or web-based application and fundal height
care ultrasonic assessments may not be immedi- measurements. Verification of appropriate use by
ately available in the ED. In the meantime, gesta- triage personnel and availability of supplies for
tional age can be determined by patient report of the selected method should be available. A stan-
last menstrual period and use of a gestational age dard regarding estimation of gestational age (e.g.,
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maternal/fetal complications. Research is clearly natal units: An approach to the prevention of patient injury and
medical malpractice claims. Journal of Healthcare Risk Man-
needed to determine evidence-based practices
agement, 19(2), 24–32.
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Martin, J. A., Hamilton, B. E., Ventura, S. J., Menacker, F., & Park, M.
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