Hitman: Codename 47

Full Retail Release

README file
November, 2000
Version 1.2

Part I Known Issues

Part II Technical Issues
Appendix A Graphics Cards/Chipset Guide
Appendix B Manual Discrepancies
Appendix C .Ini File Toggles
Appendix D The Eidos Store

Part I - Known Issues

+++++++++++++++++++++

Graphics Cards
Performance

Graphics Cards
==============
1) The Voodoo Banshee will only run in OpenGL with 16 bit textures.
2) Voodoo 4 and 5 series cards will get optimum performance from the Direct3D
API.
3) When using Intel i740, i810 etc cards you may need more System Ram than the
minimum 64Mb.
4) The ATI Radeon will not work well in D3D with currently available drivers.
5) Texture compression may not be supported by all cards under all API. If
experience texture corruption try disabling option in setup.

Performance
===========
1) If the "Suggest Settings" button on the Graphics Options menu does not
improve performance of the game on your machine, try turning down the "Music
Quality" in the Sounds Options.
2) On some systems a rare problem has been encountered. After hours of repeated
play a slight slow down might be detected. If you witness a degrading of
performance over time you might want to reboot and restart the game.

PART II - Technical Issues

++++++++++++++++++++++++++
System Requirements
Installation/Setup
Memory and Performance
Known hardware issues
CD-ROM Problems
Controller Problems
Crashes and Lock-Ups
AutoPlay Issues
Contacting Technical Support

System Requirements
===================

The minimum system requirements are as follows:

COMPUTER: IBM PC or 100% compatible

OPERATING SYSTEM: Microsoft Windows 95/98/ME
CPU: Pentium II 300 MHz
RAM: 64Mb
GRAPHICS: 100% DirectX 7.0a-compatible 3d Accelerated Card with 12Mb
VRAM
SOUND: Windows 95/98-compatible sound card (100% DirectX 7.0a-
compatible)
CD-ROM: Quad-speed (4x) CD-ROM drive
HARD DRIVE: 400Mb free uncompressed disk space
INPUT DEVICES: 100% Windows 95/98 compatible mouse and keyboard

The recommended system specs are as follows:

CPU: Pentium III equivalent or greater

RAM: 128Mb
GRAPHICS: 100% DirectX 7.0a-compatible 3d Accelerated Card with 32Mb
VRAM
SOUND: Windows 95/98-compatible sound card (100% DirectX 7.0a-
compatible)
CD-ROM: Eight-speed (8x) CD-ROM drive or faster
HARD DRIVE: 400 Mb free uncompressed disk space

Installation/Setup
==================

� Preparing Your Hard Drive

� Installing the game
� Starting/Loading the game
� Uninstalling the game

Preparing Your Hard Drive

-------------------------

To ensure that your installation is trouble free, you should check to see that
your hard drive and file system are both tuned for optimum performance. Windows
95/98 comes with two utility programs that find and fix any errors and optimize
your hard drive's performance. The first of these programs is called Scandisk.
Scandisk will check your hard drive for problems and can fix any that it finds.
You can run Scandisk by clicking on the START button from the Windows 95/98
Taskbar, followed by Programs, then Accessories, then System Tools, and finally
Scandisk.

Once Scandisk has finished running, you should next optimize your hard drive's
performance by running a program called Disk Defragmenter. You can run Disk
Defragmenter by clicking on the START button from the Windows 95/98 desktop,
followed by Programs, then Accessories, then System Tools, and finally Disk
Defragmenter.

Installing the game

-------------------

Installing the game is easy. Simply insert the CD into your CD-ROM drive. After
a few seconds, the Launch Panel will appear. This program will guide you through
the remaining process via onscreen prompts. If at any time you are instructed to
restart your computer, do so. In the event the Launch Panel does not appear when
you insert the CD:

Double-click on the MY COMPUTER icon, then double-click on the CD-ROM icon, and
lastly double-click on the SETUP.EXE file to bring up the Launch Panel OR:

� Click on the START button.

� Choose Run from the pop-up menu.
� Type d:\setup in the box provided (where d: designates your CD-ROM drive
letter).
� Click on the OK button to begin the install program.

You will be prompted to select the path and directory to which you wish to
install the game on your hard drive. The default is C:\Program Files\Eidos
Interactive\Hitman: Codename 47. You may change this if you wish to.

At some point, the Microsoft DirectX 7.0a install prompt will appear if you do
not have it on your system already. Please read the on-screen information before
selecting an option. You may either choose to install or not install at this
time. If the Hitman: Codename 47 installer detects an active version of DirectX
7.0a on your system, we encourage you to not reinstall DirectX. If the installer
does not detect DirectX 7.0a, you must install it before you are able to play
Hitman: Codename 47 (please refer to the next section of this guide before
proceeding).

Included on the Hitman CD is Adobe Acrobat viewer 4.05. You must install this
program to view the .pdf manual, control sheets, and hardware guide.
The Adobe Acrobat install file is availble after you install the main game.

The default location is: Click on start, then select

Programs>Eidos Interactive>IO Interactive>Hitman: Codename 47>Manuals>
Install Acrobat Reader 4.05.

Starting/Loading the game

-------------------------

Please wait for Hitman to load, there will be a pause before starting.
Once the install has finished and you have opted to run the game, the Launch
Panel will appear on the screen. A list box allows you to choose which graphics
card will be used by DirectX to render Hitman: Codename 47. The option you
choose will stay selected every time you run the game.

Once you are happy with your choices, simply click on the Start Game button to
start the game. If you are going to play the game at a later time insert the CD
into the CD-ROM drive. After a few seconds, the Hitman: Codename 47 Launch panel
should appear on the screen via the AutoPlay feature. Now click on the Play
button to start the game. There is also a button present to Quit.

In the event the AutoPlay feature does not work, you may click on the My
Computer icon and then click on the CD-ROM icon to bring up the Launch Panel...

OR

� Click on the START button.

� Choose Programs>Eidos Interactive>IO Interactive>Hitman: Codename 47 from the
pop-up menu.
� Drag your mouse to the right and click on Start from the list.

Uninstalling
------------

If you need to UNINSTALL Hitman: Codename 47, you may do any of the following
three things:

Insert the Hitman: Codename 47 CD into the CD-ROM drive to activate the AutoPlay
feature. This will bring up the Launch Panel. Click on the Uninstall button,
then click on the Yes button from the ensuing pop-up panel to uninstall the
program...

OR

� Click on the START button.

� Choose Programs from the pop-up menu.
� Choose Programs>Eidos Interactive>IO Interactive>Hitman: Codename 47 from the
pop-up menu.
� Click on Uninstall from the ensuing pop-up menu and follow the onscreen
instructions.

OR

Go to the CONTROL PANEL and choose ADD/REMOVE PROGRAMS. Click on Hitman:

Codename 47 from the pop-up panel to follow, select the Add/Remove button, and
follow the onscreen prompts.

Memory and Performance

======================

The game requires at least 64 Mb of RAM. Regardless of how much memory you have,
you can maximize your available memory and increase the overall performance of
the game engine by doing the following:

- Closing any open windows

- Shutting down all other programs, including menu-bar programs like ICQ
- Defragmenting your hard drive

Known Hardware Issues

=====================

Hitman: Codename 47 has been tested on some common graphics cards. In spite of
this, you may experience problems with your particular system. In this case, you
may try the one of the following:

- Try changing the 3D hardware API (OpenGL / Direct3D / Glide) to another one,
which your graphics card supports.
- Try changing the screen resolution and/or color depth.
- Download and install the latest REFERENCE drivers for your card. There is a
list of web addresses for this at the end of this document.
- Check which chipset your card uses by checking Appendix A at the bottom of
this file, then in look at the "Graphics Cards" PDF file that is installed under
the Start button.

CD-ROM Problems
===============

Hitman: Codename 47 requires at least a Quad-Speed CD-ROM drive with 32-bit

Windows 95/98 drivers.

I receive a "xxxxxx.xxx not found" error message when installing or running

Hitman: Codename 47.

This error message is usually the result of your computer using MS-DOS (16 bit)
drivers instead of Windows 95 (32 bit) drivers for your CD-ROM drive. You can
easily check to see if this is causing problems by opening the CONTROL PANEL
(either click on the "My Computer" icon or click on the START button followed by
"Settings," then "Control Panel"). In the Control Panel window, double-click on
the "System" icon then click on the "Performance" tab. You should now see a
summary of the performance status of your computer. One of the lines should say
"File System: 32-bit" and the last line should say, "Your system is configured
for optimal performance." If you see a message saying "Drive X is using MS-DOS
compatibility mode," then you will need to contact your system vendor to obtain
and install 32-bit drivers for your CD-ROM drive.

The Game AUTOPLAYS multiple times

Some 24x CD ROM drives cause Hitman: Codename 47 to AutoPlay multiple times,
which also may result in lack of control within the game. To remedy this problem
click on the CD ROM properties in the System Properties panel and under settings
turn off Auto Notification.

Crashes and Lock-Ups

====================

When I start Hitman: Codename 47, my mouse cursor disappears and my computer
locks-up.

Chances are your installed audio card drivers are not compatible with DirectX.
The only solution is to get a DirectX 7.0a-compatible driver from your audio
card manufacturer.

When I start Hitman: Codename 47, I receive the following error message:

"The application Hitman: Codename 47.exe referenced memory at address xxxx:xxxx

that can't be read from."

Chances are your installed video card drivers are not compatible with DirectX.
The only solution is to get a DirectX 7.0a-compatible driver from your video
card manufacturer.

The Installer keeps stopping when a certain percentage is complete, so I can't

install Hitman: Codename 47.

There are three likely causes:

1) You may have run out of free space on your hard drive. Please remove unwanted
programs to free up additional space for the game, and then reinstall Hitman:
Codename 47

2) Files are possibly being copied to a corrupted area of your hard drive. If
this is so, you'll need to run the Scandisk program and make sure to use the
"Thorough" option (see previous). After Scandisk has finished running and has
informed you that your drive is free of errors, try to re-install.

3) There may be dirt or fingerprints on the CD-ROM disc itself. Examine the
bottom of the disc; if you see any fingerprints or dirt, carefully clean the
disc using a clean, soft, lint-free cloth by wiping from the center of the disc
(near the hole) towards the outer edge in a straight line.

Hitman: Codename 47 is crashing to the desktop with no error messages.

Several different things can cause this problem. Here's a list of the most
common culprits associated with these crashes:

1) Make sure the CD-ROM is clean (check for both scratches and smudges on the
reading surface of the CD)

2) Make sure the game has been installed properly.

3) Make sure DirectX 7.0a has been installed properly.

4) Make sure you have the latest Windows 95/98 drivers for your video card and
that they are DirectX 7.0a-compatible.

5) Make sure you have the latest Windows 95/98 drivers for your sound card and
that they are DirectX 7.0a-compatible.

6) Make sure Virtual Memory is enabled on your system.

7) Run Scandisk.

8) Run Disk Defragmenter.

9) Clean out old temp (.TMP) files from the C:\WINDOWS\TEMP or C:\WIN95\TEMP
directory on your hard drive (from Windows Explorer).

10) Make sure you do not have any Anti-Virus utilities (like Norton's AntiVirus)
running resident prior to playing Hitman: Codename 47.

11) Make sure you do not have any 3rd party Windows 95/98 memory management
utilities (like QuarterDeck's QEMM 8.0 for Windows 95) running resident prior to
playing Hitman: Codename 47.

12) Make sure you do not have any 3rd party Windows 95/98 disk caching utilities
running resident prior to playing Hitman: Codename 47.

13) Make sure you do not have Norton's Crash Protector running resident prior to
playing Hitman: Codename 47

14) Try uninstalling and then reinstalling the game.

15) Try exiting the game, rebooting your machine, and re-entering the game.

Note that if your system crashes to the desktop while playing Hitman: Codename
47, you should probably reboot your computer before starting a new play session.
Otherwise, DirectDraw or DirectSound may be in a locked state, and the game will
be unable to use your sound or video hardware.

Mouse/Keyboard Problems
=======================

Hitman: Codename 47 requires both a mouse and a keyboard. The

functions of the keys are defined in the manual. All mice to be used in the game
must be connected before the game is started. Adding or removing a mouse or
keyboard while the game is in play may well make the game crash.

AutoPlay Issues
===============

Why doesn't the AutoPlay feature come up when I insert the Hitman: Codename 47
CD into the CD-ROM drive?

This is usually a configuration issue. There are many different ways to enable
the AutoPlay functions of Windows 95/98. The standard method is described below:

1) Enter the Windows 95/98 CONTROL PANEL from the desktop by clicking on the
START button, followed by SETTINGS, and then CONTROL PANEL.
2) Double-click the icon labeled SYSTEM, usually located alphabetically towards
the bottom of the Control Panel window, to bring up the System Properties panel.
3) Click on the tab at the top labeled Device Manager and when the new panel
appears, locate the section labeled CD-ROM and click the PLUS (+) sign in front
of it. (If there is a minus sign in front, don't click it.)
4) Now double-click the CD-ROM drive revealed and the CD-ROM Properties panel
will appear.
5) Click on the Settings tab at the top.
6) Towards the middle of the panel, you should see a few checkboxes within the
Options section. At the bottom of that section, you should see a checkbox
labeled Auto insert notification.
7) Make sure there is a check mark in the box provided and click on the OK
button to complete the process.

Contacting Technical Support

============================

4. Technical Support

Support is provided for Hitman copies bought in North American or

South American stores. Support is for ENGLISH language versions only.

If you still need technical assistance after reading the Readme file,
please do not hesitate to contact us. For your convenience,
if you cannot get through to a representative by phone and you
have access to a fax machine or the Internet, please consider
contacting us through one of these alternative methods.

When contacting us, please be sure to provide us with as much

information as possible. Make sure to note the exact type of
hardware that you are using in your system, including: your
sound card, CD-ROM drive, amount of RAM present, speed and
manufacturer of your processor, and the specific type of modem
that you are using (for questions involving multiplayer gaming).
Also, make sure to include the title and version of the game,
and a detailed description of the problem. Ideally, we would like for
you to have save your Direct X Diagnostic information:

Click on Start
Click on Run
Type C:\PROGRAM FILES\DIRECTX\SETUP\DXDIAG.EXE (where C: is the drive
letter for where Windows is stored - which may differ on your machine)
and click on OK Click on the Save Information button and save the file
to your computer. When you call our Technical Support line either have
this file open or have a printed copy.

Technical Support Phone Number

Our support phone number is 415-547-1244.
We are available to help you Monday-Friday
from 9:00 a.m.-5:00 p.m.
(Pacific Standard Time).

Technical Support Fax

For your convenience, we also offer the option of faxing us
with your technical questions at: 415-537-0095
or 415-547-1202

When sending us a fax, please include your name, return fax

number with the area code, and a voice phone number so we
can contact you if we experience any problems when trying
to fax you back.

Technical Support Mailing Address

Eidos Interactive
651 Brannan Street, 4th floor
San Francisco, CA 94107
Attn.: Customer Support

Technical Support Email Address

You may reach us by e-mail at techsupp@eidos.com

Web Site
You may also reach us through our web site at
http://www.eidosinteractive.com/support/index.html

Alternatively, you may find help with hardware problems on one of the websites
maintained by the supplier, some of which are listed below:

3DFX: www.3dfx.com
3D labs: www.3dlabs.com
ATI Technologies: www.atitech.com
Creative Labs: www.creaf.com
S3/Diamond Multimedia: www.s3.com
Hercules: www.hercules.com
Matrox: www.matrox.com
nVIDIA: www.nvidia.com
STB: www.stb.com

Appendix A - Graphics Cards/Chipset Guide

=========================================

A good general reference page for all card and driver issues is:
http://www.3dfiles.com/drivers/

Cards using NVidia GeForce2 GTS Chipset

---------------------------------------
ELSA GLADIAC Ultra 64MB GeForce2 Ultra
ELSA GLADIAC GeForce2 GTS 32MB
ASUS AGP-V7700 Deluxe GeForce2 GTS
PowerColor PowerGene GTS 2
Creative 3D Blaster Annihilator 2
Hercules 3D Prophet II GeForce2 MX
ASUS AGP-V7700 GeForce2 GTS
ELSA GLADIAC GeForce2 GTS
Hercules 3D Prophet II GTS
Leadtek WinFast GeForce2 GTS

Cards using Nvidia GeForce 256 Chipset

--------------------------------------
Absolute Multi Media Outrageous 3D DDR
ASUS GeForce Deluxe DDR
ASUS GeForce Deluxe SDR
Creative Labs Annihilator Pro DDR
Creative Labs Annihilator SDR
Elsa Erazor X2 DDR
Elsa Erazor X SDR
Gigabyte GA-GF2560 GeForce 256
Guillemot 3D Prophet DDR-DVI DDR
Guillemot 3D Prophet SDR
LeadTek WinFast GeForce 256 DDR
LeadTek WinFast GeForce 256 SDR

Cards using Nvidia RIVA TNT2 Chipset

------------------------------------
Absolute Multimedia RIVA TNT 2 Ultra
ASUS TNT 2
Creative Labs 3D Blaster RIVA TNT2
Diamond V770 Ultra
Elsa Erazor III (TNT2)
Falcon Northwest Special Edition Xentor 32
Gainward CardEXPERT TNT 2
Gigabyte GA660-A Plus
Guillemot Cougar
Guillemot Phoenix 2
Guillemot Xentor 32
Hercules Dynamite TNT 2
Hercules Dynamite TNT 2 Ultra
LeadTek TNT 2
Skywell Magic TNT 2
Creative Labs 3D Blaster RIVA TNT2

Cards Using ATI Radeon Chipset

------------------------------
ATI RADEON SDR 32MB
ATI Radeon 32MB DDR
ATI All-In-Wonder RADEON 32MB DDR
ATI Radeon 64MB DDR Guide

Cards using 3dfx Voodoo 5 Chipset

---------------------------------
3dfx Voodoo4 4500
3dfx Voodoo5 5500
3dfx Voodoo5 6000

Cards using 3dfx Voodoo 3 Chipset

---------------------------------
3dfx Voodoo 3 1000
3dfx Voodoo 3 2000
3dfx Voodoo 3 3000
3dfx Voodoo 3 3500
Falcon Northwest SE Voodoo 3 3500 TV

Cards using 3dfx Voodoo 2 Chipset

---------------------------------
3dfx Voodoo 2 1000 (12MB)
3dfx Voodoo 2 (12Mb)

Cards using 3dfx Voodoo Banshee Chipset

---------------------------------------
3dfx Voodoo Banshee
Guillemot Maxi Gamer Phoenix
ELSA VICTORY II
Creative Labs 3D Blaster Banshee
Diamond Monster Fusion

Cards using ATI Rage 128 Chipset

--------------------------------
ATI Rage Fury MAXX
ATI Rage Fury Pro
ATI Xpert 2000/Pro
ATI All-In-Wonder 128 PRO
ATI Rage Magnum

Cards using Matrox Chipset

---------------------------
Matrox Millennium G450
Matrox Millennium G400
Matrox Millennium G400 MAX
Gigabyte GA-MG400 16MB Matrox MGA G400
Matrox Millenium G450
Matrox Millenium G200
MAtrox Productiva G100

Cards using S3 Savage 4 Chipset

-------------------------------
Diamond Stealth III
Diamond Stealth III Xtreme
A-trend Savage 4

Cards using VideoLogic/PowerVR Chipset

--------------------------------------
VideoLogic Neon 250

Appendix B - Manual Discrepancies

=================================

1) Selecting "nothing" has been changed to "holster"

2) Press the fire/use mouse button to activate the Binocular or Sniper gun
scoop after selecting it in your inventory.
Binocular and Scoop Numpad: Zooming IN on the Numpad control is Numpad5
and Zooming OUT is Numpad2.
Binocular and Scoop WASD: Zooming IN on the WASD control is keyboard S
and Zooming OUT is keyboard X.
3) The game does NOT support joysticks or gamepads
4) New options have been added to the options screens:

Main - Credits
New Game - Difficulty Slider
Sound & Music - Music Quality, Music Channels, Use Hardware, Use EAX (Only
available with sound cards that support EAX sound).
Graphics - Texture Quality, Vertex Lighting, Full Screen, Suggest Settings

...most of these are self explanatory. EAX is Creative Labs 3D sound system
supported by certain sound cards. Vertex Lighting will improve the frame rate on
slower machines.

Appendix C - .ini file toggles

==============================

Alter these at your own risk! Toggle by putting a 1 after the command.
TrilinearFiltering (works in D3D, OpenGL)
DisableWBuffer (works in D3D)
DisableHWTnL (works in D3D)
DisableMultiTexture (works in D3D, OpenGL)

Appendix D - Eidos Interactive Company Store

============================================
For the latest and greatest Eidos merchandise, including all sorts of
Tomb Raider goodies, you can now visit the Eidos Interactive Store.
The toll free number is 1-800-617-8737, or you can go to the web site at
http://www.eidosstore.com