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Legend:
Problem Type RESIDENTIAL CUSTOMER
Noisy N Problem Type # of Times
Equiptment Failure F Noisy 10
Runs Warm W Equiptment Failure 7
Odor O Runs Warm 3
Customer Type Odor 5
Commercial Customer C Total 25
Residential Customer R
REPAIR PROBLEM TYPE
14
12
10
0
Noisy Equiptment Failure
RESIDENTIAL CUSTOMER
12 8
7
10
6
8
5
6 4
3
4
2
2
1
0 0
Noisy Equiptment Failure Runs Warm Odor
AIR PROBLEM TYPE
COMMERCIAL CUSTOMER
8
0
Noisy Equiptment Failure Runs Warm Odor