BSBMGT617

DEVELOP BUSINESS PLAN

ASSESSMENT 2
Elements of Key Performance Objectives
 The employee must achieve a sales goal.
 Increase new customer.
 The employee might be required to achieve the objectives in three
months, six months.
 The employee will achieve customer satisfaction with a complaint rate of
less than 1 percent.

Brief report
Activity How Time Who
Using GPS  Implementation 1 months Manager
of GPS might director
enhance the
firm
technologically

The GPS system  The GPS system 1 months Manager

will help the director
firm to track its
staffs all time
and handle
them more
appropriately.

New trucks  The 1 months Logistics

implementation Manager
of the eight
new trucks will
bring in extra
efficiency for
the firm and
will enhance its
delivery
process.

One person per  Implementation 1 months Employees

truck of a system of
one person per
truck will make
many other
staffs feel free
as the gate
system will be
made
automated

Automation  Drivers might 1 months Employees

feel relaxed as
they will not
have to load
and unload the
parcels
manually
through
automation of
the gate

 Employees
might feel extra
happy and
motivated.