ORGANIZATIONAL BEHAVIOUR

(MBA 809)

BY

MOHAMMED NUHU PhD

 APPROACHES TO
ORGANIZATION AND
MANAGEMENT…..cont.
MANAGER
 Meaning of Manager
 A Manager is a person who oversees employees or
department in a business.

 In other words, a manager is a person who helps others

gets things done.

 A manager helps others get things done through the

following: motivating them, providing directions, make sure
they are working together towards a common goal,
removing roadblocks and providing feedback.

 Drucker, (1954) a manager is someone who performs the

tasks of management whether or not he or she has power
over others. 4
 Manager and Leader

Manager –
 Have an assigned position within the formal organization

 Are expected to carry out specific functions, duties and

responsibilities

Leader –
 Somebody who leads or who goes first, a person in charge

of a group

Leadership –
 Leadership is the process of influencing people to
accomplish goals 5
 Manager and Leader…..cont

Manager – Leader –
 Assess the driving and  Is visionary in

restricting forces identifying need change

 Identifies and  Is a role model

implements strategies  Is sensitive to timing

 Seek subordinates input initiatives

 Supports and rewards  Is creative in identifying

 Understands future solutions

directions  Individual efforts

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 Quality of a Good Manager

An effective manager must possess the following qualities:

Self confidence Organising ability Creativity and
innovation

Drive Adaptability Honesty

Initiative Judgement Adequate educational

standard

Decisiveness Integrity Human understanding

Willingness to accept Ability to delegate Emotional maturity

responsibility

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 Quality of a Good Manager……cont
The Seven (7) qualities Fayol’s (1949) was
expecting from Managers were:
 Health and Vigour

 Cleverness

 Moral Qualities

 General Knowledge (Culture)

 Management Capacity

 Notion about other functions (Activities)

 The strongest skills in the function managed

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 Functions of Manager

 Planning
 Organizing
 Directing
 Controlling
 Staffing
 Motivation
 Coordination

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 Roles of Manager

A manager wears many hats. Not only is a

manager a team leader, but he or she is also a
 Planner

 Organizer
 Cheerleader

 Coach
 Problem solver
 Decision maker

All rolled into one. And these are just a few of a

manager's roles.

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 Roles of Manager….cont

Henry Mintzberg (1975) describes a set of ten

roles that a manager fills. These roles fall into
three categories:
 Interpersonal: This role involves human
interaction.
 Informational: This role involves the
sharing and analyzing of information.
 Decisional: This role involves decision
making.
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 Skills Needed by Manager

Not everyone can be a manager. Certain

skills, or abilities to translate knowledge into
action that results in desired performance, are
required to help other employees become
more productive. These skills fall under the
following categories:
 Technical Skills
 Human Skills
 Conceptual Skills

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THANK YOU

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