SAP Note 1295006 - Mandatory SICF services for IC

WebClient
Note Language: English Version: 8 Validity: Valid Since 17.11.2011

Summary

Symptom
You are trying to run a CRM Web UI after the system has been set up. You
get a generally distorted or broken UI and cannot even enter any specific
application

Other terms
Forbidden 403

Reason and Prerequisites

CRM Web UI is based on HTTP(S) request/response cycles which are using so
called SICF services as entry points. All the services that are needed for
a certain scenario need to be activated in transcation SICF before they can
be used.
Please note that this note describes the basic SICF services to run a CRM
Web UI, i.e. it describes those services needed to make up the general
components and the UI elements. For lots of applications this is already
all that needs to be done. There are however, quite a number of
applications which need their own SICF to be activated. Thus, if you
encounter problems of SICF services which need to be activated for (a)
specific application(s) only, please look for notes under the OSS component
of the application(s).

Solution
Use transaction SICF to activate the following SICF services:

o CRM release 2007

- /default_host/sap/bc/bsp/sap/CRMCMP_IC_FRAME

- /default_host/sap/bc/bsp/sap/sam_demo

- /default_host/sap/bc/bsp/sap/sam_notifying

- /default_host/sap/bc/bsp/sap/sam_sess_queue

- /default_host/sap/bc/bsp/sap/ic_frw_notify

- /default_host/sap/bc/notify

- /default_host/sap/bc/notify/polling

- /default_host/sap/bc/soap/ici

o CRM release 7.0

- /default_host/sap/bc/bsp/sap/CRMCMP_BRFCASE

- /default_host/sap/bc/bsp/sap/ICCMP_HEADER

- /default_host/sap/bc/bsp/sap/ICCMP_HDR_CNTNR

- /default_host/sap/bc/bsp/sap/ICCMP_HDR_CNTNT

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 SAP Note 1295006 - Mandatory SICF services for IC
WebClient

- /default_host/sap/bc/bsp/sap/ICCMP_BP_CNFIRM

- /default_host/sap/bc/bsp/sap/CRMCMP_IC_FRAME

- /default_host/sap/bc/bsp/sap/sam_demo

- /default_host/sap/bc/bsp/sap/sam_notifying

- /default_host/sap/bc/bsp/sap/sam_sess_queue

- /default_host/sap/bc/bsp/sap/ic_frw_notify

- /default_host/sap/bc/notify

- /default_host/sap/bc/notify/polling

- /default_host/sap/bc/soap/ici

- /default_host/sap/bc/bsp/sap/ICCMP_AGENT_DB

o Enhancement Package 1 for CRM release 7.0

- /default_host/sap/bc/bsp/sap/CRMCMP_BRFCASE

- /default_host/sap/bc/bsp/sap/ICCMP_HEADER

- /default_host/sap/bc/bsp/sap/ICCMP_HDR_CNTNR

- /default_host/sap/bc/bsp/sap/ICCMP_HDR_CNTNT

- /default_host/sap/bc/bsp/sap/ICCMP_BP_CNFIRM

- /default_host/sap/bc/bsp/sap/CRMCMP_IC_FRAME

- /default_host/sap/bc/bsp/sap/sam_demo

- /default_host/sap/bc/bsp/sap/sam_notifying

- /default_host/sap/bc/bsp/sap/sam_sess_queue

- /default_host/sap/bc/bsp/sap/ic_frw_notify

- /default_host/sap/bc/soap/ici

- /default_host/sap/webcuif/notify

- /default_host/sap/webcuif/notify/polling

- /default_host/sap/bc/bsp/sap/ICCMP_AGENT_DB

o Enhancement Package 2 for CRM release 7.0

- /default_host/sap/bc/bsp/sap/ICCMP_AGENT_DB

Header Data

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 SAP Note 1295006 - Mandatory SICF services for IC
WebClient
Release Status: Released for Customer
Released on: 09.12.2011 15:53:43
Master Language: English
Priority: Correction with high priority
Category: Consulting
Primary Component: CRM-IC-FRW Framework

Valid Releases
Software Component Release From To and
Release Release Subsequent
BBPCRM 600 600 600
BBPCRM 700 700 700
BBPCRM 701 701 701
BBPCRM 702 702 702
BBPCRM 712 712 712

Related Notes
Number Short Text
1628588 IC Agent Workmodes - Channel/Queue Assignments
1337658 Ready/Not Ready radio button gray out and cannot be changed
1281208 Html editor does not display body of the mail
1115493 CRM Web UI: Mandatory SICF services for CRM framework

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