Using 's

When we talk about shops, we often put an 's on the end. For example, "I'm going to the chemist's /
greengrocer's / butcher's / baker's / newsagent's / fishmonger's/ optician's."

We don't use an 's with these shops: supermarket, hardware store, petrol station, department store.

Asking for things

"Do you have any________________?"

"I'm looking for______________________?
"I wonder if you could help me___________________?"

What the shopkeeper says

"I'm sorry, we're out of stock." ___________________________

"I'm sorry, that's the last one."_________________________________
"I'm sorry, that's all we have left."______________________________

What a sales person says

"Can I help you?" _______________________________________

"Are you looking for anything in particular?"___________________________________

Your reply

"I'm just looking, thank you."____________________________________

"I'm just browsing, thank you."___________________________________

Asking about things

"Do you have this in another size?"________________________________

"Do you have this in another colour?"_____________________________
"Is this made of leather / silk / plastic…?"_________________________
"Does this come with a guarantee?"______________________________
"Is this fully refundable?"_______________________________________
"Can I bring this back if it's not the right size?"____________________
"Can I bring this back if it doesn't fit?"___________________________

Paying – what the shopkeeper says

"Do you have anything smaller?" (If you pay with a large denomination note.)

Paying – what you say

"I'm sorry, I don't have any small change."

"I don't have anything smaller."
"Would you have change for this?"
"Can I have the receipt, please?'
"Can I pay by credit card?"
"Can I pay in cash?"
"Is this on sale?"

Useful Shopping Phrases

Finding a Shop Opening Hours
 Questions
• Can you recommend a good toy/clothes
shop?
• Is there a chemists/supermarket in the
area?
• Where can I get toothpaste/pet food?
• Where's the nearest shopping centre?
Answers/Comments
• There's a really good bookshop just
around the corner.
• You can buy that here in the hotel.
• The best toy shop is in the shopping
centre.
• The nearest one is a few miles away.
Questions
• Could you help me, please?
• Could you tell me where the ................
department is?
• Excuse me, I'm looking for a .......... .
• Is there somewhere I can try this on,
please?
• Does it suit me?
• Do you have this in a (larger/smaller size)
(different colour), please?
• Do you do alterations?
• Do you have a refund policy?
• Is this in the sale?
Answers/Comments
• It's too long / short.
• It's too tight / loose.
• The ladies / gents changing rooms are
over there.
• You can bring it back and exchange it or
get a refund within 2 weeks if you keep
the receipt.
superlatives + in / of
Type in or of into the gap to complete the sentence.
1 Everest is the highest mountain
2 I think spring is the best time the year.
3 The Nile is the longest river Africa.
4 Anick is the youngest girl the class.
Questions
• What time do you open, please?
• What time do you close, please?
• What are your opening hours?
• Are you open all day?
• Are you open on Sundays?
Answers/Comments
• We're open 24/7. (24 hours a day / 7 days
a week)
• We're closed at lunchtime, between 12
and 2pm.
• We're open from 9am till 6pm, Monday to
Friday.
Questions
•
Do you take credit cards?
•
Do you give credit?
• Do you have a loyalty card?
• Does it have a warranty?
• Can I pay by cheque?
• Do you offer a cash discount?
• Could I have a VAT receipt, please?
• Could I leave my bags here and pick
them up later?
Answers/Comments
• We take all the major credit cards.
• We only accept cheques with a cheque
card.
• We are offering 6 months free credit with
no deposit.
• Sorry, no.
• Yes, certainly.
the world.
5 My wedding day was the happiest day my life.
6 Sunday is the most boring day the week.
clothes, phrasal verbs
Match the two halves of the sentence by typing the letter in the box.

1 I'm very hot. A Why don't you try it on?

2 What should I wear for the interview? B He should take them back to the shop.
3 What sort of shoes did Elsie buy? C I'm sorry, I'll pick up my clothes.
4 This dress is beautiful. D A suit and tie.
5 Where's my briefcase? E You put it down in the hallway.
6 Your bedroom is very untidy. F A beautiful gold bracelet.
7 The shoes Steve bought are too small. G A pair of high heels.
8 What did Dave buy for his wife's birthday? H Why don't you take off your jumper?

Click on the words in the correct order to complete the sentence.

1 I trousers try Could these on?

2 changing Is a room? there

3 jacket's too This tight.

4 Do fit? those shoes

5 this Have shirt in size? a you got smaller

6 That dress on good you. looks