Professional Documents
Culture Documents
1. Read the conversations and replace the words or phrases in italics with words from the
Word Bank.
2. Find the positive and negative personality traits and complete the table.
3. Match the verbs 1-5 with photos A–F to complete the duties.
4. Read the article. Which paragraph, A–D tells you …?
Put the words into the correct order to make questions. Then, answer the questions.
Read the complaints A–E and match them to the correct apology 1–5.