2/23/2021 Live Assistance

Sarah: Hello and welcome to Payoneer’s Customer Care live chat service, this is Sarah
and I look forward to assisting you today.

Exact Solution Electronics LLC Muhammad Ibraheem: Hi sarah

Sarah: Hi! How may I assist you today?

Exact Solution Electronics LLC Muhammad Ibraheem: Just wanted to know that i own
an online shopping website, so can i receive payment from my payment gateway to payoneer
account?

Exact Solution Electronics LLC Muhammad Ibraheem: i am applying for webpay and
2checkout so they need my Account Number . Can i give them my Payoneed Account
Number?

Sarah: I am sorry to hear that. I will be happy to check this for you regarding to receive
payment. For verification purposes, please first provide me with your date of birth in the US
format (Month/Day/Year).

Exact Solution Electronics LLC Muhammad Ibraheem: 05/20/1990

Sarah: Thank you

Sarah: So if I understand correctly, you would like to link your funding source to your
Payoneer account as your payment platform, correct?

Exact Solution Electronics LLC Muhammad Ibraheem: yes the payment gateway
(2checkout,Webpay) need my account number

Sarah: Got it. Please hold while I pull up your information to assist you further.

Exact Solution Electronics LLC Muhammad Ibraheem: ok waiting

Sarah: Thanks

Sarah: Thank you for patiently waiting, Muhammad

Sarah: After checking your account, we see that you already registered for a Payoneer
Account. Please note that your Payoneer Account can be used to receive payments from
multiple accounts and mass payout companies.

Sarah: In order to link your 2checkout and Webpay account to your existing account,
l f th f ll i t

https://payoneer.custhelp.com/app/chat/chat_landing 1/1