Professional Documents
Culture Documents
A Bank. Thinking of Services like a bundle credit card access to a savings account & add an
Individual Retirement Account investment option.
A Flight Airlines. Thinking of services like Inflight entertainment, Inflight child care services
& inflight bedrooms cabins.
A Hotel. Thinking of services like a Conference and meetings facilities & Catering services.
Explain how the new products process is relevant in each industry, each service idea and
explain what you are required to do in each phase.
List all references and sources you used.
Use this figure as explanation to the questions you need to ask yourself and answer in each
phase of the new product development process. (chapter 2)