“Making employees instruments of security

In thoughts, words and deeds”

A VALUE SERVICE
OF STONEWALL
SECURITY CONCEPTS
 FACTS
Association of Certified Fraud Examiners (ACFE)
2020 Report to the Nation on Occupational Fraud and Abuse
 FACTS
Association of Certified Fraud Examiners (ACFE)
2020 Report to the Nation on Occupational Fraud and Abuse
 FACTS
Association of Certified Fraud Examiners (ACFE)
2020 Report to the Nation on Occupational Fraud and Abuse
 CONVENTIONAL MEASURES
FOR LOSS PREVENTION

•Managers and the supervisors

•Policies and Procedures (Internal Control)
•Guard System
•CCTV
•Other trusted personnel
•Investigators
 Common System of Open
Channel of Communication
X Personal Meeting with the Upper
Management or the President
X Employee Relations and Grievance
Department
X Suggestion box

X Internal Hotline

Third Party Hotline

 ADVANTAGES OF
THIRD PARTY HOTLINE
Efficient - Accessible by phone

Availability - Available any time

Anonymity - Eliminates fear of reprisals

Effective Deterrence - Eliminates repetition of offense

Case Management - Information is contained to

those who need to know

Effective Resolution - 95% of cases resolved were due

to anonymous tips
 WEAKNESSES OF INTERNAL
HOTLINES

Biased

Unpopular to employees

Lack of expertise in handling calls

No Security or Investigative Expertise

High Possibility of Breach of

Confidentiality
 WEAKNESSES OF FOREIGN
BASED HOTLINES

FOREIGN COUNSELORS DO NOT KNOW

THE FILIPINO PSYCHE
LANGUAGE AND CULTURAL CONSTRAINTS
COST OF OVERSEAS CALL WHICH THE
SUBSCRIBER WILL BEAR IS EXPENSIVE
OVERSEAS PROVIDERS DO NOT PROVIDE
SUSTAINED VALUE FORMATION SERVICES
OVERSEAS PROVIDER CANNOT EXTEND THEIR
SERVICES TO THE LOCAL SUPPLIERS AND
SERVICE PROVIDERS
 SERVICE FEATURES

 Wide range of issues

 Understanding of the Filipino psyche
 24/7 access of the hotline
 Systematic documentation
 Anonymity of Caller
 Accuracy and veracity check
 Timely and actionable Reports
 SERVICE FEATURES

WIDE RANGE OF ISSUES

 HARASSMENT
 DISCRIMINATION

 ABUSE OF AUTHORITY

 WASTE OF COMPANY TIME AND RESOURCES

 DISHONESTY

 LABOR ACTION

 EMPLOYEE SENTIMENT ON MANAGEMENT

 SERVICE FEATURES

24/7 ACCESS OF THE HOTLINE

The hotline is manned …..
24 hours a day, 7 days weeks
365 days year.

Situation: “Employees do not have time to report an incident

during office hour. Their conscience bother them most in
the depth of the night.”
 SERVICE FEATURES

SYSTEMATIC DOCUMENTATION
OF REPORTS
A ready designed questionnaire is used

Situations:
“Employees are generally not trained to relate a complete
concise and understandable reports.”
“When dealing with an anonymous caller, you only have
one chance to get enough information to proceed with an
investigation”
 SERVICE FEATURES
ANONYMITY OF CALLER
Callers are advised not to state his name or
any details of his identification
ACCURACY AND VERACITY CHECK

Caller Reference Number

Call back Schedule

“Situation :Employees or witnesses are afraid to talk for

fear of reprisal or their company do not have a system
by which they can report with compromising their
identity”
 SERVICE FEATURES

TIMELY AND ACTIONABLE

REPORTS
24 hours or earlier for other critical
information
Monthly Summary Report

“Accuracy and timelines of report make it difficult

for one to lie.”
 SERVICE FEATURES
EMPLOYEE AWARENESS ROGRAM
AND VALUE FORMATION
Value Formation Program
Information kit
primer on the system
hotline card
Ethics Call Value Prompts (Posters)
“The System can be imposed on all the suppliers, service
providers and contractors of the company.”
 SERVICE FEATURES

INVESTIGATIVE SERVICES
Ethics Call also provides special
investigative services
 BENEFITS OF ETHICS CALL

 REDUCTION OF LOSS DUE TO EMPLOYEE MISCONDUCT

 EARLY DETECTION AND IDENTIFICATION OF SERIOUS

CONCERNS

 PROVISIONS FOR RISK-FREE MEANS TO REPORT

CONCERNS TO MANAGEMENT

 REDUCTION OF COMPANY LIABILITY

 REDUCTION OF COST OF SECURITY

 PROVISION FOR EFFECTIVE FEEDBACK

 ETHICS CALL SYSTEMS, INC.

Conceived out of necessity

Created by STONEWALL SECURITY

Inspired by Corporate Good Governance

Mandated in the US by the Sarbanes-Oxley law

 COST OF SERVICES

Monthly Subscription Fee

100 employees and below P50,000 per month

Per employee in excess of 100 P30.00 per employee
Promotional Poster P500.00 each
Employee Info Package P200.00 each
Investigation P2500 per billable hour +
expenses
 Ethics Call Ethics Call

“YOU TALK…
ANG KATAMARAN AY HADLANG
SA PAG-UNLAD NANG ATING
KABUHAYAN

…WE LISTEN
Call: ETHICS CALL HOTLINE ________ IPAGBIGAY ALAM ANG ANUMANG
KATIWALIAN SA :
REPORT ACTS OF DISHONESTY, ABUSE,
ETHICS CALL HOTLINE ________
HARASSMENT OR DISCRIMINATION
 Ethics Call
“GET OUT OF THE DARK,
BE HEARD.”
Call: ETHICS CALL HOTLINE _______
REPORT ACTS OF DISHONESTY, ABUSE,
HARASSMENT OR DISCRIMINATION
Ethics Call
“MAKE THIS A BETTER
PLACE TO WORK IN, WORK
FOR…”
Call: ETHICS CALL HOTLINE _______
REPORT ACTS OF DISHONESTY, ABUSE,
HARASSMENT OR DISCRIMINATION
 Ethics Call
Ethics Call

“DISCRIMINATION IS
“IT’S NOT EASY TO REPORT
WRONG, MAKE IT RIGHT”
DISHONEST CO-WORKERS,
LET US DO IT FOR YOU .”
Call: ETHICS CALL HOTLINE ________
Call: ETHICS CALL HOTLINE _______ REPORT ACTS OF DISHONESTY, ABUSE,
REPORT ACTS OF DISHONESTY, ABUSE HARASSMENT OR DISCRIMINATION
HARASSMENT OR DISCRIMINATION
 Ethics Call Ethics Call

COVENANT OF TRUST
“We,the Employees, do not abuse,
lie, cheat, steal nor tolerate
SILENCE IS NOT ALWAYS
among us those who do.”
“GOLDEN”
Call: ETHICS CALL HOTLINE ________ WE REPORT ACTS OF DISHONESTY,
ABUSE, HARASSMENT OR DISCRIMINATION
REPORT ACTS OF DISHONESTY, ABUSE,
HARASSMENT OR DISCRIMINATION We Call:
ETHICS CALL HOTLINE _________