Haley Harris

haley@haleyharris.com • (916) 375-9212 • Sacramento, CA

OBJECTIVE

To utilize my knowledge of adult learning and development to provide continuing education to licensed
professionals that is of high quality, engaging and evidenced based.

EDUCATION

Indiana University Bloomington, IN

Masters in Adult Education 2019 - 2021
 Academic: GPA: 4.0
 Coursework: Instructional Planning and Development, Participation Training, Distance Education Systems

California Polytechnic State University San Luis Obispo, CA

Bachelor of Science in Agricultural Business 2012 - 2015
 Academic: GPA: 3.5 / 4.0 | Concentration: Entrepreneurship
 Honors: Dean’s List: Fall 2012, Spring 2013, Spring 2014, Fall 2015, Spring 2015

Charles University Prague, Czech Republic

Semester Abroad Fall 2014

RELEVANT EXPERIECE

CE Group Sacramento, CA
Director of Operations – Online Continuing Education February 2017 - Present
 Coordinate the design and development of over 100 learning modules for nursing professionals
 Enhance CE Group’s relationship with current and potential healthcare educators and experts
 Oversee national and state board approvals and accreditations to ensure compliance with standards
 Orchestrate the course evaluation and update processes to guarantee educational quality and delivery
 Maintain up-to-date nursing state board requirements for continuing education and relicensure
 Analyze and identify new continuing education markets for company growth

Compliance Coordinator – Online Continuing Education August 2016 - January 2017

 Established company processes to follow standards set forth by CE Group’s accrediting organizations
 Maintained provider accreditations to ensure compliance with national organizations and state boards
 Launched survey program to receive learner feedback on CE Group processes and procedures
 Resolved technical support issues to ensure learner success via learning management system

MyFreeCE Inc. Roseville, CA

Course Content Manager – Online Continuing Education Summer 2012
 Processed and formatted online course content using Microsoft Word and Adobe Acrobat
 Provided online customer support for thousands of users on a daily basis via Zendesk
 Investigated and resolved customer issues such as pre-sale questions and account setup
 Reviewed and tested online course content ensuring quality control

ADDITIONAL INFORMATION

Technical: Advanced: Excel, PowerPoint, Outlook, Word, Adobe Acrobat, Zendesk, GoToMeeting, MailChimp
Volunteer: Special Olympics, MS Society, Cancer Society, Girls On The Run, National Charity League
Interests: Nursing – Women’s Health, Online Learning, Traveling, Hiking, Historical Fiction, Event Planning