Service Manual BV Family Section 3 Fault finding procedures Section 3 FAULT FINDING PROCEDURES Contents 1. INTRODUCTION 4.1 BV Family System fault finding... 1.2 Fault finding process..... 1.3 Fault finding recommendations 1.4 DF listing of system messages & orrors, 1.5 SUCO listing of system messages & errors 2. GUIDANCE TO THE FAULT FINDING PROCESS .. 2.1 Mechanical fault fincing...... 244 Movement control MVS. 212 Movement control CAS... 22 Electrical fault finding... Power supply and fuses... Status Led indicators... Videolimage signal measurement... : Functional faut finding... Data logging fault finding tools. Self testing service tools . Hardware and functional tests... 3. DFIFAULT FINDING PROCESS AND REPLACEMENTS. 3.1 Status LED indicators. AG BA. LED guidance troubleshooting... 46 3.2 Video input/output signal check... a7 324 Image guidance troubleshooting 48 23 | Service menu montoring & gang 3.31 Service Menu... 3.32 [<-scope] logging 8.4 COMBO Power 07 Self 8t nearer 3.4.4 POST.... ees 3.5 Built in sol tests. 351 BIST 352 EBIST. 3.6 Self test results. 3.7 DF fault finding and [PCB] replacements... 374 Back panel... . BV Family / Volume 1 (01.0) SMC 3-1 Copyright© 2001 Phaips Mocical Systems Nodotand BV, "ALL FIGHTS RESERVEDSection 3 Service Manual BV Family Fault finding procedures 372 373 374 37.5 376 377 378 379 37.10 4 44 42 424 422 5a 52 524 522 53 53.1 54 SAA 55 551 5.52 5.53 554 555 556 557 58 87 SMC USYSIO board [User and system /0, PB 14)... eae es ADNA board [Analogue/digital noise reduction, PB 4]. 68 DHIRES board {Dual high resolution, PB 13]. rnenenanae 70 FB board [Dual frame butfer, PB 12)... eecire SPROCE board [Standard processing, PB 11}. 4 OPROC board [Optional processing, PB 10]. 76 TBUF board [Transter buffer, PB 2} 8 DFIHARD DISK Guidance for hard disk troubleshooting .. DFI hard disk [Pico Bello, PBHD 1)... Hard disk failure : : Suspected database . SUCO FAULT FINDING PROCESS AND REPLACEMENTS .. Status LED ingicators.. Senigo menu montong & ogg. Service menu scope] logging COMBO Power o7 SEI 284 sre oS a POST... Built in self test. BIST... ‘SUCO fault finding and [PCB] replacements Back panel... ‘COMBO {Computer board, SHA 1] STUCO [Stand user control, SHA 2]... Pulse Master board [SHA 3]... XGC Pulse board [BV Pulsera X-ray generator control, SHA 4 XGC board [BV Endura Xray generator conto, SHAG] X-ray beam collimator board [SHA 5] en Power supply BV Endura / BV Pulsera Power supply BV Libra. a2 9, ovFamiyvoure1 Copyigt © 200 Philips Mexia! Systems Nedeand 8. saat taanttclaa HS toy tataService Manual BV Family Section 3 Fault finding procedures 1. INTRODUCTION 1 BV FaMILy SYSTEM FAULT FINDING Fault finding is a summary name for various activities to allocate faults that could occur during the life cycle of a BV Family System. Fault finding can be categorised into 2 groups: = Activities on performances ~ with a preventive nature — in order to demonstrate system correctness; Il — Activities on fault finding — with a corrective nature - in order to localise system maifunction; NOTE Before undertaking any form of troubleshooting or faultfinding, always start X-scope via the service PC to ‘enable retrieval of historical or updated logfile information for DF! and/or SUCO; NOTE Always check the “Read.me" files of the X-scope floppy disk for the latest information; This Section describes activities on fault finding with a corrective nature only, pertormance checks are dealt with in the System Manual Installation and/or in the PM manual. Image quality performance checks are dealt with in this System Manual Corrective Maintenance. BV Family / Volume 1 (01.0) SMC 3-3 Copyright© 2001 Prins Medical Syterns Noderiand BY. HASection 3 Service Manval BV Family Fault inding procedures 1.2 FAULT FINDING PROCESS The fault finding process is of major importance for corrective maintenance and could be approached as follows. Any user should like to have a system availabilty up to 100%, without any discontinuity or even an interruption. With technical systems this is not possible and even a try to achieve this goal would be a major operation and would cost too much. For this reason planned- and corrective maintenance and [after sales] service are necessities. Troubleshooting and faultfinding and as a consequence system corrections and/or parts replacements and/or adjustment & verification, are essential elements in this process. For optimal continuity and cost effectiveness in the operation of the system a statistical approach will be used, ‘Approximately 80% of the system faults — mechanical, electrical, video/image and functional oriented — ‘hou bo adresses by fad sorce. Te sau be dane by bo fas eres eng meat wn fo Rep Gin vain Farly ste cocumeraton e Approximately 20% of the system faults ate not addressable and/or could not be allocated within a limited period of time, These faulls can only be allocated together with the dedicated support and/or assistance of ‘specialists, of which the X-ray HelpDesk should be the entrance. NOTE It should be noted that faults can only be identified and resolved by competent and trained field service personnel; in the case an individual problem cannot be identified, field service is strongly advised to contact the centralised X-ray HelpDesk for the BV Family Systems. For communication with the HelpDesk refer to ‘Section “General introduction’; As stated above already, fault finding takes place in 4 different problem areas; 1+ mechanical problems, 2. electrical problems, 3 eotmage probs, 4: ncboral probls eppkcaton andor sofware e ‘The fault finding process is subdivided based on these (4) potential problem areas. Fault finding, it not followed by corrections and/or adjustments only, is related to so-called FRUs. To reduce unnecessary time for fault allocation the fault finding procedures are tuned to the level of these FRU’s. Important to know is that for the BV Family Systems fault finding process a distinction is made between hardware tests and functional tests. NOTE The faut finding process is called hardware test if the problem is identifiable and related to just one FRU. In the case the problem is identifiable and related to a function, incorporating one or more FRU's the fault finding procedure is called functional test; owe 3-8 op eveanay/voume 1 @ Scene Cees > Pipe Madea Systors‘Service Manual BV Family Section 3 Fault finding procedures 1.3 FAULT FINDING RECOMMENDATIONS Due to growing complexity of the (sub-)systems, fault finding has a limited horizon, as stated betore. ‘Therefore fault finding should be limited in time as well. Incorporated in this section is some retevant fault finding recommendations. ‘These recommendations are: Mechanical fault finding by means of visual checks; MVS and CAS movernent control, Electrica! fault finding by means of research of sub systems: MVS and CAS sub systems. Fuses ‘of MCU power supply and stand power supply LED indicators of [MCU, DF and SUCO) related PCB's together with the olevant drawing Video/image fault nding by means of traceable visual checking: Fault finding by means of system messages & errors; via the Info button, [X-scope window] logging and [Power-on Monitcring] Service Menu logfiles for historical and actual information about DFI and SUCO; Fault finding by means of self tests; exchanging COMBO's and/or POB's of both DFI and SUCO; Fault finding by means of hardware andlor functional tests; A distinction is made between the fault finding process of the general BV Family sub systems and the important [priority] PCB sub systems in DFI and SUCO. NOTE The user is informed about the system status via the system messages & errors on the MVS console, on the CAS console and on the MVS monitors. These system messages & errors can be obtained via the info button and/or the logfiles. It gives the user all user required service information about indicators and system messages & errors; (Oa or owe 3-5 Copyright© 2001 Philips Mecical Systems Nededand BY. ALL RIGHTS RESERVEDSection 3 Service Manval BV Family Fault finding procedures 1.4 DFI LISTING OF SYSTEM MESSAGES & ERRORS Retrieve system messages and error list DF [Select X-scope path]: Faultfind - Power on Monitoring — [reset DF] — [press] shift $ [for DF Service menu}, Give choice [0 to 6}: 0 1 CC_E_TIMEOUT This error is possibly caused by other errors. Check the DF logfile {or further errors. Restart the MVS. If this problem remains, please sent a problem report with the DF logile to PMS. Reload the DF1 disk software. See service manual chapter DFI for more information. a CC EMT This error is possibly caused by other errors. Check the DFI logile {or further orrors. Restart the MVS. if this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. See service manual chapter DF for more information. 6 CC_EEST This error is possibly caused by other errors. Check the DF logfile for further errors, Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DFi isk software, See service manual chapter DF! for more information. 7000 GC_ECANCEL [This error is possibly caused by other errors. Check the DF logtle for further errors. Restart the MVS. If this problem remains, please ‘sent a problem report with the DF logfile to PMS. Reload the DF |_ disk software. See service manual chapter DF for more information. 1001 CC_E_EMPTY This error is possibly caused by other errors. Check the DFI logfile for further errors, Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. See service manual chapter DF for more information. 1002 CC_E_ERROR “This error is possibly caused by other errors. Check the DF! logfile for further errors. Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF ___|_ disk sottware. See service manual chapter DF for more information. 7003 CC_E_SMALLER [This error is possibly caused by other errors. Check the DF logfile for further errors. Restart the MVS. If this problem remains, please | sent a problem report with the DF! logfile to PMS. Reload the DF! disk software. See service manual chapter DF for more information. 1004 CCE LARGER | This error is possibly caused by other errors. Check the DF logfile for further errors. Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. See service manual chapter DF for more information. 7005 CC_E_NOTREGV | This error is possibly caused by other errors. Check the DF logtle for further errors. Restart the MVS, If this problem remains, please | sent a problem report with the DF! logfile to PMS. Reload the DF disk software, See service manual chapter DF! for more information. 4006 This error is possibly caused by other errors. Check the DF logfile CC_E_CANCELLED for further errors. Restart the MVS. If this problem remains, please ‘sent a problem report with the DF logfile to PMS. Reload the DFi | disk software. See service manual chapter DF! for more information, SMC 3-6 (01.0) BY Family / Volume 1 e { Copyright® 2001 Phiips Mesical Systems Nedotand BY. Hin tg tedService Manual BV Family Fault finding procedures 1007 CC_E_MEM Section 3 Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DFi isk software. ‘See service manual chapter DF! for more information. 1008 CC_E_TIMER This error Is possibly caused by other errors. Check the DFT io {or further errors. Restart the MVS. If this problem remains, please sent a problem report with the DF! logtile to PMS. Reload the DF! disk software. See service manual chapter DF! for more information 2000 NITE MEM Resiart the MVS. If this problem remains, please sent a problem 1 report with the DF logfile to PMS. Reload the DF! disk software. | ‘See service manual chapter DF for more information. | ‘3001 IPDA_E_PCB_DUPLICA Start the DFt power-up service menu and run the extended selftest. Notice the boards that are indicated by the extended selftest, | ‘See service manual chapter DF for more solutions. IPDR_E_PCB_NOT PRE SENT ‘Start the DF power-up service menu and run the extended selfiest. Notice the boards that are indicated by the extended selftest. ‘See service manual chapter DF! for more solutions. "3003 IPDR_E _PCB_NOT_TES TED Start the DFI power-up service menu and run the extended seiltest. Notice the boards that are indicated by the extended selftest. See service manual chapter DF for more solutions. ‘3004 IPDR_E_PCB_DEFECT Start the DFI power-up service menu and run the extended sells. Notice the boards that are indicated by the extended selftest. See service manual chapter DF for more solutions. ‘3008 IPDR_E_UNKNOWN_MO- DE Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF! disk software. See service manual chapter DF for more information. 3007 IPDR_E_INIT_FAILED Restart the MVS. I this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF! disk software. ‘See service manual chapter DFI for more infomation. ‘3008 IPDR_E_BUS_CONFLIC T Start the DFI power-up service menu and run the extended selftest. Notice the boards that are indicated by the extended selftest. ‘See service manual chapter DF! for more solutions. "3009 IPOR_E_TIMEOUT ‘3010 IPOR_E_INTERRUPT Start the DFI power-up service menu and run the extended selitest. Notice the boards that are indicated by the extended selftest. See service manual chapter DFI for more solutions. ‘ ‘Start the DFl power-up service menu and run the extended selftest. Notice the boards that are indicated by the extended setttest. See service manual chapter DFI for more solutions. 3017 IPDR_E_TEST FAILED Start the DFI power-up service menu and run the extended selfest. Notice the boards that are indicated by the extended seiftest. See service manual chapter DF for more solutions. (sim | POR_E_UNKNOWN_FR EQUENGY. Restart the MVS. I this problem remains, please sent a problem roport with the DFI logfile to PMS. Roload the DFI disk software. ‘See service manual chapter DF! for more information. 3013 IPDR_E_LIMIT 4001 RSDR_E_COMMUNICAT ION Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF! disk software. ‘See service manual chapter DF for more informatio ‘Communication error between DFI and MVS console (TRUIF). Restart the MVS. If this problem remains, check the cabling between the DF and the MVS console. ‘See service manual chapter DF for more solutions. 4002 Restart the MVS. If this problem remains, please sent a problem FSDR_E_ILLEGAL_ACTI | report with the DFi logile to PMS. Reload the DF! disk software. LON_REQUEST See service manual chapter DF! for more information. BV Family / Volume + ute) : SMC 3-7 Copyright @ 2001 Pros Mee! Systons Negerand B ee ee:Section 3 4003 RSDR_E DOUBLE ACT! ON_REQUEST Service Manual BV Family Faull finding procedures Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. See service manual chapter DF! for more information. 4004 RSOR_E_STATUS 4005, RSDR_E_HW_BOARD 4006 ASDR_E_ILLEGAL SIGN ‘Communication error between DFI and MVS console (TRUIF). Restart the MVS. If this problem remains, check the cabling between the DFi and the MVS console. See service manual chapter DF! for more solutions. Corimunication error between OFI and MVS console (TRUIF). Restart the MVS. I this problem remains, check the cabling between the DF! and the MVS console, See service manual chapter DF! for more soltions. ‘Communication error betwoon DF and MVS console (TRUIF). Restart the MVS. If this problem remains, check the cabling between RSDR_E_NO_VERSION vat the DF! and the MVS console. ___| See service manual chapter DFI tor mare solutions. 007 Corimunication error between DFI and MVS console (TRUIF), Restart the MVS. If this problem remains, check the cabling between the DF and the MVS console. See service manual chapter DF for more solutions. 4008 RSDR_E TIMEOUT ‘Communication error betwoen DFI and MVS console (TRUIF). Restart the MVS. If this problem remains, check the cabling between the DF and the MVS console. See service manual chapter DF for more solutions. 4008 RSDR_E_LIMIT — Restart the MVS. Ith problem remains, please sent a problem report with the DF logile to PMS. Reload the OF I disk software. ‘See service manual chapter DFI for more information. 4010 RSDR_E NO STATUS ‘Communication error between DFI and MVS console (TRUIF). Rostart the MVS. If this problem remains, check the cabling between the DFI and the MVS console. ‘See service manual chapter DF for more solutions. 3001 SCSI_E_READ DF I disk failed. Check the cabling of the DF disk. ‘CAUTION: After the following actions the PATIENT DATA, DFI CONFIGURATION DATA and DF! IP SETS are LOST. Start the the DFI. See service manual chapter DF for more solutions. DF power-up service menu and low-level format the DFI disk. Re-install 5002 SCSI_E_WAITE "5003 SCSI_E_ILLEGAL_STAR, T_SECTOR “DFT disk failed, Check the cabling of the DFI disk. CAUTION: After the following actions the PATIENT DATA, DFI CONFIGURATION DATA and DFI IP SETS are LOST. Start the Restart the MVS. if this problem remain, please sent a problem report with the DF! logfle to PMS. Roload the OFI cisk softwar. Soe service manual chapter DF for more information. DF! power-up service menu and low-tevel format the DFI disk. Re-install ‘004 SCSI_E ILLEGAL_SIZE Restart the MVS. I this probiom remains, please sent a problem report with the DF! logfile to PMS, Reload the DF disk software. See service manual chapter DFI for more information. 5005 SCSI_E_ILLEGAL_PARA Ms. Restart the MVS. I this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF! disk software. See service manual chapter DF for more information. 5006 SCSI_E_NOT_INITIALIZ ED Restart the MVS. If this problem remains, please sent a problem report with the DFl logfile to PMS. Reload the DF! disk software. See service manual chapter DFI for more information. SMC 3-8 e9 avraniy voune @ Copyright ©2001 Pips tadieal Systems Nedoand BY. Gat a eetService Manual BV Family Fault finding procedures | 5007 SCSI_E_INIT_FAILED Section 3 Fl disk fled. Check the cabing of the DFI disk. CAUTION: After the following actions the PATIENT DATA, DFI CONFIGURATION DATA and DF! IP SETS are LOST. Start the DF! power-up service menu and low-level format the DF! disk. Ree-install_ | th DF, See service manual chapter DFI for more solutions, BOI0 SCSI_E_NOT ATTACHE D DPI disk failed, Check the cabling of the DFI disk. CAUTION: After the following actions the PATIENT DATA, DFI CONFIGURATION DATA ang DFI IP SETS are LOST. Start the Fl power-up service menu and low-level format the DF disk. Re-install the DF. See service manual chapter DF for more solutions. | 5012, SCS|_E_WATCHDOG_TI MEOUT ‘OF | disk failed. Check the cabling of the DF i disk CAUTION: Aftor the following actions the PATIENT DATA, DFi CONFIGURATION DATA and DF! IP SETS are LOST. Start the DFI power-up service menu and low-level format the DFI disk. Re- install the DF, See service manual chapter DF! for more solutions. S01s ‘SCSI_E_BUS FAULT ‘DFI disk falied, Check the cabling of the DF disk. ‘CAUTION: After the following actions the PATIENT DATA, DFI CONFIGURATION DATA and DF IP SETS are LOST. Start the FI power-up service menu and low-level format the DF! disk. Re- stall the DFI._See service manual chapter DF for more solutions. 5014 SCSI_E_PARITY DF! disk falled. Check the cabling of the DF disk. CAUTION: After the following actions the PATIENT DATA, DFI CONFIGURATION DATA and DF IP SETS are | 3021 SCSI_E_SCSISEMATIME our Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF disk software. ‘See service manual chapter FI for more information. "5022 SCSI_E_SCSI_FIFO Error not used anymore. Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Roload the DF disk software. See service manual chapter DF! for more information. 5030 SCSI_E_EMPTY Restart the MVS. If this problem remains, please sent a problem report with the DF! logile to PMS. Reload the DF I disk software. ‘See service manual chapter DF! for more information. [Boat SCSI_E_NOTRECV ‘5082 SCSI_E_PREFETCH Restar the MVS. If this problem remains, please sent a probler report with the DF! logfile to PMS. Reload the DFI disk software. ‘See service manual chapter DF for more information. FI cisk failed. Check the cabling of the DFI disk. | CAUTION: After the following actions the PATIENT DATA, |_DFICONFIGURATION DATA and DF! IP SETS are LOST. Start the | DF! power-up service menu and low-level format the DFI disk. Re-install the DF. See service manual chapter DF for more solutions. ‘6001 IMPR_E_ILLEGAL_PARA M ‘6002 IMPR_E_ILLEGAL_ID Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF disk software. See service manual chapter DFI for more information. _ Restart the MVS. If this problem remains, please sent a problem report with the DF logtile to PMS. Reload the DF disk software. ‘See service manual chapter DF for more information. 6003 IMPR_E_SET_ACTIVE BV Family / Volume 1 estar the MVS. If this problem remains, please sent a problem report with the DFI logfle to PMS. Reload the DF disk software. ‘See service manual chapter DFI for more information. (01.0) SMC 3-9 Copyright @ 2001 Philips Movical Systems Nederland BV. ALL RIGHTS RESEAVED.Section 3 ‘6004 IMPR_E_SET_IN_USE Service Manual BV Family Fault finding procedures Restart the MVS. I this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF! disk software. See service manual chapter DFI for more information. 6005 IMPR_E_DEVICE_DOES _NOT_EXIST Resiart the MVS. I this problem remains, please sent a problem report with the DFI logflie to PMS, Reload the DF disk software. ‘See service manual chapter DF for more information. ‘6006 IMPR_E_ROUTING_NOT | POSSIBLE 6007 IMPR_E_SCRIPT_CONF LCT Resiar the MVS. I this problem remains, please sent a problem report with the DFI logfile to PMS, Reicad the DF disk software |_ See service manual chapter DF! for more information. | Restart the MVS. I this problem remains, please sent a problem | report with the DF logfile to PMS. Reicad the DF disk software. | See service manual chapter DFI for more information ‘6008 IMPR_E_WRONG_DEVi CE Restart the MVS. I this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF disk software. See service manual chapter DF for more information. ‘6008 IMPR_E_SCRIPT_ACTIV E | 6010 IMPR_E_SAME_OUTPU T Restart the MVS. I this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. |_ See service manual chapter DFI for more informatio: | Restart the MVS. I this problem remains, please sent a problem report with the DF logfile to PMS. Retoad the DF disk software. See service manual chapter DFI for more information. 6017 IMPR_E_OUTPUT_IN.U SE Restart the MVS. this problem remains, please seni a problom report with the DFI oghie to PMS. Reload the OF disk software See service manual chaptor DF for more information. 6012 IMPR_E MEM Resiart the MVS. I this problem remains, please sent a problom report with the DFI logfile to PMS. Reload the DF disk software. See service manual chapter DF for more information. e013 IMPR_E_ILLEGAL.NA_O F_OUTPUT_DEVICES Restart the MVS. if this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF disk software. See service manual chapter DF for more information. IMPR_E_SET_NOT_IN.S CRIPT. 6014 Restart the MVS. If this problem remains, please sent a probiem IMPR_E_ROUTING_NOT | report with the DFt logfile to PMS, Reload the DFl disk software. CONCURRENT See service manual chapter DF for more information. 6015 Restart the MVS. If this problem remains, please sent a problem IMPR_E_CHANGE NOT | report with the DFI logfile to PMS. Reload the DF disk software, ALLOWED. See service manual chapter DFI for more information. e016 Restart the MVS. If this problem remains, please sent a problem 1 report with the DF! logfie to PMS. Reload the DF disk software. See service manual chapter DF for more information IMPR_E_SAME_DEVICE s 017 Resiart the MVS. If this problem remains, please sent a problem IMPR_E_MAXIMUM_RE | report with the DF! logfile to PMS. Reload the DF disk software. | ISTERED ‘See service manual chapter DFI for more information. 6018 Resiart the MVS. If this problem remains, please sent a problem 1 | report with the DF logfile to PMS. Reload the DF disk software. ‘See service manval chapier DF for more information e018 IMPR_E_MASK_NOT_LO ADED Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF! disk software. See service manual chapter DFI for more information. 7001 USR_E_ILLEGAL_NR Resiart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF for more information. 7002 USR_E_DOUBLE_REQU ESTED_ACTION Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF! disk software. See service manual chapter DFI for more information. SMC 3-10 10) evFamiy vane: @ Copyright © 2001 Philos Magical Systems Nededand BLY. "ALL RIGHTS RESERVED.Service Manual BV Family Section 3 Fault finding procedures 7003 | CAN communication error between DFland SuCo. Restart the system USR_E_NO_CMS_AVAIL | If this problem remains, check the CAN cabling between SuCo and DF ABLE |__and see service manual for more solutions. ‘F008 Communication error between DFI and MVS console (TRUIF). USR.E_NO TRUIF_AVA | Restart he MVS. Ii this problem remains, check the cabling between ILABLE the DFI and the MVS console, See service manual chapter DF for more solutions. 7005 Restart the MVS. Il this problem remains, please sent a problem USA_E_PROTOCOL report with the OFI logfile to PMS. Reload the DF! disk software. _|_ See service manual chapter DF! for more information. [7006 USR_E_MEM Restart the MVS. If this problem remains, please sent a probiem report with the DFI logfile to PMS. Reload the DF I disk software. | __See service manual chapter DF for more information. 7007 “The DFT found errors in the APF parametors recoivad irom the SuCo, USH_E_ILLEGAL_AP.P| Use X-Scove, program automat, SUCO, examination to instal @ susuetens the detaut APF parameters, See Service manual for more information 7008 “The DFl found errors in the system type, video frequency or USR_E_ILLEGAL_CALIB | free space time limit received from the SuCo. RATION_DATA ‘The SuGo hardware and or software felled. Restate stand If this problem remains, please sent a problem report with the ‘SuCo logiile to PMS. See service manual for more solutions. 7008 ‘The DFl found errors in the clean circle parameters received from the USR_E_ILLEGAL CLEA | SuCo. N_CIRCLE_RADIUS ‘The SuCo hardware and or software failed. Restart the stand, If this problem remains, please sent a problem report wih the ‘SuCo logfile to PMS. See service manual for more solutions. 7010 ‘The DFI found errors in the camera rotation parameters received irom | USR_E_ILLEGAL_CAME | the SuCo. | RA_ROTATION ‘The SuCo hardware and or software failed. Restart the stand. If this problem remains, please sent a problem report with the ie SuCo logfile to PMS. See service manual for more solutions. 7011 “The DF found errors in the tip mode received from the SuCo. USR_E_ILLEGAL_FLIP_ | Use X-Scope, program automatic, SUCO, examination to install Mot the default APF parameters. See service manual for more information e@ 701: ‘The DFI found errors in the frame rate received from the SuCo. USR_E_ILLEGAL_FRAM | Use X-Scope, program automatic, SUCO, examination to install ERATE the default APF parameters. See service manual tor more information. 7013 The DFI found errors in the Il format received from the SuCo. USR_E ILLEGALILFO | The SuCo hardware and or software failed. Restart the stand. RMAT. It this problem remains, please sent a problem report with the ‘SuCo logfile to PMS. See service manual for more solutions. | 7014 ‘The DF found errors in the fluoro time received from the SuCo. USR_E_ILLEGAL_INT_F | The SuCo hardware and or software failed. Restart the stand. LUORO_ TIME {this problem remains, please sent a problem report with the ‘SuCo logiile to PMS. See service manual for more solutions. 7015 The DF found errors in the iris settings received from the SuCo. USR_E_ILLEGAL IRIS_S | The SuCo hardware and or software failed. Restart the stand. ETTINGS. Hf this problem remains, please sent a problem report with the |_SuCo logtile to PMS. See service manual for more solutions. _| 7016 ‘The DFI found errors in the LAT cross request from the SuCo. USR_E_ILLEGAL LAT | The SuCo hardware and or software failed. Restart the stand. If this problom remains, please sent a problem report with the SuCo logfile to PMS. See service manual for more solutions. @ vraniy verre es, owe 3-11 exe pupe ae useSection 3 7017 USR_E_ILLEGAL_FLUO RO_MODE Service Manual BV Family Fault finding procedures “The DF! found errors in the fluoro mode received trom tho SuCo. ‘The SuCo hardware and or software failed. Restart the stand. If this problem remains, please sent a problem report with the SuCo logfile to PMS. See service manual for more solutions. 7018 USR_E_ILLEGAL_XRAY | 7019 E USR_E_ILLEGAL_PATIE NT_DOSE ‘The DF found errors in the X-ray lamp request {rom the SuCo. The SuCo hardware and or software failed. Restart the stand. Ii this problem remains, please sent a problem report with the ‘SuCo logfile to PMS. See service manual for more solutions. ‘The DFI found errors in the dose data received irom the SuCo. ‘The SuCo hardware and or software failed. Restart the stand. If this problem remains, please sent a problem report with the ‘$uCo logfile to PMS. See service manual for more solutions. 7020 USR_E_ILLEGAL_EFF_R AD_AREA “The DF found errors in the dose effective area received from the ‘SuCo. ‘The SuCo hardware and or software failed. Restart the stand, If this problem remains, please sent a problem report with the ‘SuCo logtile to PMS. See service manual for more solutions. USR_E_ILLEGAL_STAT us 7027 “The DF found errors in the shutter settings received from the SuCo. USR_£_ILLEGAL SHUT | ‘The SuGo hardware and or software failed. Restart the stand. TER_SETTINGS If this problem remains, please sent a problem report with the SuCo logfile to PMS. See service manual for more solutions. 7022 “The DF found errors in the status received from the SuCo. The SuCo hardware and or software failed. Restart the stand. If this problem remains, please sent a problem report with the SuCo logfile to PMS. See service manual for more solutions, _ 7023 USR_E_ILLEGAL_ERRO R The DFl found errors in the error code received from the SuC®. The SuCo hardware and or software failed. Restart the stand. {f this problem remains, please sent a problem report with the SuCo logtle to PMS. See service manual for more solutions. USR_E_ILLEGAL_PULS ED_MODE. 7028 ‘The DF found errors in the CAN status received from the SuCo. USR_E_ILLEGAL_NETW | The SuCo hardware and or software failed. Restart the stand. ORK_STATUS It this problem remains, please sent a problem report with the ‘SuCo logfile to PMS. See service manual for more solutions. 7025 ‘The DFl found errors in the examination names received from the USR_E_ILLEGAL_EXAM | SuCo. _TYPE_DATA Use X-Scope, program automatic, SUCO, examination to install the default examination names. Use X-Scope, program manual, SUCO, ‘examination names to enter unique examination names. See service manual for more information. 7026 ‘The DFi found errors in the puised mode received from the SuCo. ‘The SuCo hardware and or software failed. Restart the stand It this problem remains, please sent a problem report with the ‘SuCo logtile to PMS. See service manual for more solutions. 7027 USR_E_ILLEGAL_EXAM _TYPE The DF! found errors in the exam type index received from the SUC. The SuCo hardware and or software failed. Restart the stand, It this problem remains, please sent a problem report with the SuCo logfile to PMS, See service manual for more solutions. | 8002 FILE_E_NOT_INITIALIZE D SMC 3-12 Restart the MVS. if this problem remains then perform the following. CAUTION: After the following actions ALL IMAGES on the DFl disk are LosT. Initialise the image disk vie: X-Scope, program manual, DF ‘configuration, See service manual chapter DF for more information. e9 evan vounes @ CCopyrint ©2001 Pritps Medical Systems Nededland 6.V. art Eine enService Manual BV Family Section 3 Fault finding procedures 8003 FILE_E_IMAGENR | Restart the MVS. If this problem remains then perform the following. CAUTION: Alter the following actions ALL IMAGES on the DFI cisk are LosT. Initialise the image disk via: X-Scope, program manual, DF ( configuration. | See service manual chapter DFI for more information. {8604 FILE_EIMAGEID | ~Restart the MVS. If this problem remains then perform the folowing. CAUTION: After the following actions ALL IMAGES on the DFI disk are LOST. Initialise the image disk via: X-Scope, program manual, DFI ‘configuration. i ‘See service manual chapter DF for more information 8005 FILE_E_GROUPID | Restart the MVS. If his problem remains then perform the following. CAUTION: After the following actions ALL IMAGES on the DFI disk are LosT. e@ | Initialise the image disk via: X-Seope, program manual, DF! | configuration. Soe service manual chapter DFI for more information. 8006 Restart the MVS. If this problem remains then perform the foliowing. FILE_E_DISK_FULL CAUTION: Alter the following actions ALL IMAGES on the DF! disk are Lost. | Initialise the image disk via: X-Scope, program manual, Dl contiguration. | See service manual chapter DF for more information. i ‘8007 Resiart the MVS. I his problem remains then perform the following, FILE E BUFFER FULL | CAUTION: After the following actions ALL IMAGES on the DF disk are LOST. Initialise the image disk via: X-Scope, program manual, DFI | configuration ‘See service manual chapter DEI for more information. ‘8008 estar the MVS. If this problem remains then perform the following FILE_€_NO_CAPAGITY | CAUTION: After the following actions ALL IMAGES on the DF! disk are Lost. Initialise the image disk via: X-Scope, program manual, OF! e configuration. See service manual chapter DF! for more information. ‘3009 Restart the MVS. If this problem remains then perform the following. | FILE_E_CORRUPT CAUTION: Aller the following actions ALL IMAGES on the DF isk are Lost. Initialise the Image disk via: X-Scope, program manual, DFI configuration. ‘See service manual chapter DF for more information. BOT0 The DF detected an inconsistent image administration, FILE_E RECOVERED This was recovered, but action needed if problem is persistent Restart the MVS. If this problem remains then perform the following. CAUTION: After the following actions ALL IMAGES on the DF disk are: LOST Initialise the image disk via: X-Scope, program manual, DF! configuration. ‘See service manual chapter DFt for more information. ‘017 Rasiart the MVS. I this problem remains, please sent a problem FILE_E ILLEGAL IMG_S | report with the DFl logfile to PMS. Reload the DFI disk software. Lize See service manual chapter DFI for more information. e BV Family / Volume 1 (01.0) SMC 3-13 ‘Copyright © 2001 Praips Medical Syetoms Nodotand BN. eeSection 3 8012 FILE_E_NOT ENOUGH_ ENTRIES: a013 FILE_E ILLEGAL_SPEE D Service Manual BV Family Fault finding procedures Restart the MVS. If this problem remains then perform the folowing CAUTION: After the following actions ALL IMAGES on the DFl disk are Lost. Initialise the image disk via: X-Scope, program manual, DFI configuration. ‘See service manual chapter DF! for more information. esiart the MVS. I this problem remains, please sent a probem ropor with the DFI logfile to PMS. Roload the DFI disk software. See service manual chapter DFI for more information. 8014 FILE_E_MEM Resiart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the OF! disk software. ‘See service manual chapter DF for more information. [8015 | FILE_€ WAITE_NOT_A CTIVE e016 FILE_E_UNSTABLE Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DFI disk software. See service manual chapter DF! for more information. The DF detected an inconsistent image administration. This can be recovered, but action needed if problem is persistent Restart the MVS. If this problem remains then perform the following, CAUTION: After the following actions ALL IMAGES on the DFI disk are LOST. Initialise the image disk via: X-Scope, program manual, DFI configuration. See service manual chapter DFI for more information. ‘BOT FILE_E_UNABLE_TO_R ESTORE Restart the MVS. If this problem remains then perform the following. | CAUTION: Alter the following actions ALL IMAGES on the DFI disk are Losr. Initialise the image disk via: X-Scope, program manual, DFi configuration. See service 8078 FILE_E ILLEGAL_PARA METER Restart the MVS. If this problem remains, please sent a problem report with the DF I logfile to PMS. Reload the DFI disk software. ‘See service manual chapter DFI for more information. ‘9000 D8_E RESET ‘Start the DFI power-up service menu and high-level format the DFT disk. Reload the DF! software. See service manual chapter DF! for more solutions. ‘9001 DB E-LiMIT ‘9002 DB_E1 Restart the MVS. If this problem remains then perform the following, CAUTION: After reset database the PATIENT DATA, DFI CONFIGURATION DATA ‘and DF! IP SETS are LOST. Reset the database via the DF! power-up service menu. Re-configure the DF and reload the DF! IP sels. See service manual chapter DF! far more information, CAUTION: After reset database the PATIENT DATA, DF CONFIGURATION DATA and DF! IP SETS are LOST. Reset the database via the DF! power-up service menu, Re-configure the DFl and reload the DF! 1P sets. See service manual chapter DFI for more intormation, | “Resta the MVS. tis problem remains tnen perform the Tolowing. | [3008 DB_E_CONNECTION Restart the MVS. If this problem remains, please sent a probem report with the DF I logfile to PMS. Retoad the DF disk software. ‘See service manual chapter DF for more information. _ SM-C 3-14 10) evFamiy/votro1 @ Copyright© 2001 Philips Meclet Systems Nesorland BY. "ALL RIGHTS RESCAVED.Service Manual BV Family Section 3 Fault finding procedures ‘9004 Restart the MVS. If this problem remains, please sent a problem DB_E_CONNECTED report with the DF! logfile to PMS. Retoad the DFI disk software. See service manual chapter DF! for more information. ‘9005 DB_E_SIZE Restart the MVS. If this problem remains then perform the following, CAUTION: Attor reset database the PATIENT DATA, OF CONFIGURATION DATA ‘and DFI IP SETS are LOST. Reset the database via the DFI power-up service menu. Rle-configure the DFI and reload the DFI IP sets. See service manual chapter DFI for more information, ‘9008 DB_E_EXIST Restart the MVS. this problem remains then perform the following. | CAUTION: Alter reset database the PATIENT DATA, OF| CONFIGURATION DATA ‘and DFIIP SETS are LOST. Reset the database via the DF power-up ‘service menu. Re-configure the DFI and reload the DF IP sets. See service manual chapter DFI for more information. | @ ‘9007 DB_E_LEVEL Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF disk software. ‘See service manual chapter DFI for more information. ‘3008 Restart the MVS. If this problem remains, please sent a problem DB_E_TREENAME report with the DF logfile to PMS. Reload the DF disk software. _ __|_ See service menual chapter DFI for more information. —_ ‘9009 DB_E_TREE Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF disk software, See service manual chapter DFI for more information. ‘8010 DB_E_RECORDS | Restart the MVS. If this problem remains then perform the following CAUTION: Alter reset database the PATIENT DATA, OF CONFIGURATION DATA ‘and DFIIP SETS are LOST. Reset the database via the DFI power-up service menu. Fee-configure the DFI and reload the DFI IP sets. See 2 service manual chapter OF for more information. E_INSERT | Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF! disk software. ‘See service manual chapter DF! for more information. 9012 DB_E MEM Resiart the MVS. If this problem remains, please sent @ problem e report with the DF! logfile to PMS. Reload the DF! disk software. | ‘See service manual chapter DF! for more information. | 9013 DBE DIFF Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DFI disk sottware. ‘See service manval chapter DFI for more information. | 9074 Restart the MVS. If this problem remains then perform the following DB_E_CHECKSUM CAUTION: After reset database the PATIENT DATA, DFI CONFIGURATION DATA ‘and DF IP SETS are LOST. Reset the database via the DF power-up service menu. Re-configure the DFI and reload the DF! IP sets. See service manual chapter DFI for more information. ‘9015 DB_E_GENERAL | Restart the MVS. If this problem remains then perform the following. CAUTION: After reset database the PATIENT DATA, DF! CONFIGURATION DATA ‘and DF! IP SETS are LOST. Reset the database via the DF power-up service menu, Re-configure the DF1 and reload the DFIIP sets. See service manual chapter DFI for more information, — @ BY Family / Volume 1 (01.0) SMC 3-15 ccortove2i; rt 2 oe netSection 3 9016 DB_E_FULL Service Manual BV Family Faull finding procedures Restart the MVS. I this problem remains then perform the folowing, CAUTION: After reset database the PATIENT DATA, DFI CONFIGURATION DATA ‘and DF! IP SETS are LOST. Reset the database via the DF power-up service menu, Re-configure the DFl and reload the DFI IP sets. See service manual chapter DF for more information o0i7 DB_E TIMESTAMP 77000 | ADMI_E_ILLEGAL_MOD Restart the MVS. I this probiem remains then perform the following, CAUTION: Aiter reset database the PATIENT DATA, DF CONFIGURATION DATA and DF! IP SETS are LOST. Reset the database via the DFI power-up ‘service menu. Re-configure the DFl and reload the DF! IP sets. See service manual chapter DFI for more information. Re IVS. If this problem remains, please sent a probiem nt report with the DF logtile to PMS. Reload the DFI disk software See service manual chapter DF! for more information. 11001 ADMI_E_DATA Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. See service manual chapter DF! for more information. T1002 ADMI_E_ACTIVATOR_ID Restart the MVS. I this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. ‘ADMI_E_NO_ SIGNAL _See service manual chapter DF! for more information. _ _ 71003 ADMI_E_ACTION | Restart the MVS. If this problem remains, please sent probiem report with the DFI logfile to PMS. Reload the DF disk software, ‘See service manual chapter DF! for more information. [iioor Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF disk software. ‘See service manual chapter DFI for more information. 11005 ADMI_€_TABLE FULL Resiart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the OF disk software. ‘See service manual chapter DF for more information. 14008 ADMI_E_TABLE_POSITI ON. Resiart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. See service manual chapter DF! for more information. 11007 ADMI_E_PAT_NO_EXAM 71008 ADMLE_ILLEGAL_PAT 11008" ADMI_E_MEM Restart the MVS. If this problem remains then perform the following. CAUTION: Ator reset database the PATIENT DATA, DFI CONFIGURATION DATA ‘and DFI IP SETS are LOST. Reset the database via the DF power-up service menu, Re-configure the DFI and reload the DF! IP sets. See service manual chapter DFI for more information. Restart the MVS. Hf this problem remains then perform the following, CAUTION: After reset database the PATIENT DATA, DFI CONFIGURATION DATA \ and DFI IP SETS are LOST. Reset the database via the DF! power-up service menu. Re-configure the DF| and reload the DFIIP sets. See service manual chapter DF for more information. | Restart the MVS. If this problem remains, please sent @ problem report with the DF logfile to PMS. Reload the DF! disk software. See service manual chapter DF! for more information. i 12001 GUILE_MEM SMC 3-16 Restart the MVS. If this problem remains, please sent 4 problem | report with the DFI logfile to PMS. Reload the DF! disk software. | ‘See service manual chapter DF! for more information. (01.0) BY Family / Volume 1 e Copyright ©2001 Phitps Medical Systems Nederland BV. iyoSorvice Manual BV Family Section 3 Fault finding procedures 12002 GULE RESET | Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF for more information. 12008 Restart the MVS. If this problem remains, please sent a problem 1 GUI_E_DOUBLE_ACTIO | report with the DF! logfile to PMS. Reload the DF! disk software. See service manual chapter DF for more information. Restart the MVS. If this problem remains, please sont a problem GUI_E_ACTION_REQUE | report with the DF! logfile to PMS. Reload the DF! disk software. st ‘See service manual chapter DF for more information. 12005 GUILE_SIGNAL | Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF! cisk software. ‘See service manual chapter DFI for more information. 12008 Restart the MVS. If this problem remains, please sent a problem GUILE_SIGNAL_INFO | report with the DF! logfile to PMS. Reload the DF disk software. : ‘See service manual chapter DF! for more information. 12007 Restart the MVS. If this problem remains, please sent @ problem GULE_UPDATE_INFO | report with the DFT logfile to PMS. Roload the DF disk software. See service manual chapter DFI for more information. 72008 GUI_E_UPDATE | Restart ihe MVS. If this problem remains, please sent a probiem report with the DF logfile to PMS. Reload the DFI disk software, See service manual chapter DF for more informatio. 12008 Restart the MVS. If this problem remains, please sent a problem GULE_OPERATION repor with the DF! loghie fo PMS. Reload the DF disk software. _See service manual chapter DF! for more information. 72010 GUL_E_DIR ‘Start the DF power-up service menu and high-level format the DFT disk | Reload the DFI software. See service manual chapter DF for more i solutions. [re0T DIFLINFO | Start the DFi power-up service menu and high-level format the DFT disk Reload the DF! software, See service manual chapter DF for more solutions. 72072 ‘Sar the DFT power-up service menu and high-level format the DFI |GULE.RESOURCE — | dk. Reload the DFI software. See service manual chapter DFI for more i | solutions : a 712013 ‘Start the DFT powerup Service menu and high-level format the DFT GUI_E_REQUEST_BITM | disk. AP Roload the DFI software. See service manual chapter DF for more | solutions. "201d Error not used anymore. GULE_LAST_EXP Restart the MVS. If his problem remains, please sent a problem report with the DFI fogfile to PMS. Reload the DF! disk software, ‘See service manual chapter DF for more information. 73000 Restart the MVS. if this problem remains, please sent a problem VIEW_E_ILLEGAL_STAR | report with the DF logfile to PMS. Reload the DF gisk software. T.MODE ‘See service manual chapter DF for more information. 16 MVS, If this problem remains, please sent a problom 19001 Rest VIEW_E_ILLEGAL_STAT | report with the DFI logfile to PMS. Reload the DF disk software. E_TRANSITION ‘See service manual chapter DF! for more information. 3002 Rostart the MVS. If this problem remains, please sent a problem VIEW_£_NO_FUNCTION | report with the DI logfile to PMS. Reload the DF disk software. DEFINED See service manual chapter DF I for more information. BV Family / Volume 4 (01.0) SMC 3-17 CCopyeeht © 2001 Phitps Mesa! Systoms Nederland BY. ALL RIGHTS RESERVED.Section 3 Service Manual BV Family Fault finding procedures 13003 Restart the MVS. If this problem remains, please sent a problem VIEW_E_NO_DATA_DEF | report with the DFI logfile to PMS. Reload the DFI cisk software. INED. ‘See service manual chapter DF! for more information. | 13004 Restart the MVS. If this problem remains, please sent a problem VIEW_E_1D_LOST report with the DF! logfile to PMS. Reload the DFI disk software, »@ service manual chapter DF for more information. 13005 VIEW_E_MEM | Restart the MVS. If this problem remains, please sent a problem repo with the DF logile to PMS. Reload the DF cisk software. See service manual chapter DF for more information. 43006 Restart the MVS. if this problem remains then perform the following, VIEW_E_NO_MOSAIC_ | CAUTION: Alter the following actions ALL IMAGES on the DFI disk are | MASK LosT. | Initialise the image disk via: X-Scope, program manval, DFi configuration. ‘See service manual chapter DF! for more information. 13007 Error not used anymore. e@ VIEW_E_CALIBRATION | Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DFI disk software. See service manual chapter DFI for more information. _ 13008 ‘The DF configuration deta contains invaid vneuL.utcaia, VIEW_E_VHCU_LUT 14000 Festa the MVS, Ins problem remains, please santa probiom LIVE_E_ILLEGAL_MODE | report with the DF! logfile to PMS. Reload the DF disk software, See service manual chapter DF I for more information. {4001 LIVE_E-ACTION | Restart the MVS. I this problom remains, please sent a problem report with the OF I logfile to PMS. Reload the DF disk software. | ee ‘See service manual chapter DF I for more information. 14008 Restart the MVS. If this problem remains, please sent a problem LIVE_E_ACTIVATOR | report with the DF! logfile to PMS. Reload the DF disk software. ___| See service manual chapter DF! tor more information. 14003 LIVE_E_STATE | Restart the MVS. Ifthis problem remains, please sent a problem report with the DF logfile to PMS. Reload the OFT disk software. See service manual chapter DF! for more information. 74004 LIVE_E_RESET | Restart the MVS. I his problem remains, please sent a problem report with the DF logile to PMS. Reload the OFI disk software. Ste orice anal capt: Di or mote miomaton, | 6 T4005 LIVELEDATA | Restart the MVS. if this problem remains, please sent a problem report with the DF logile to PMS. Reload the DFI disk software. See service manual chapter DF! for more information. 74006 Restart the MVS. If this problem remains, please sent a problem LIVE_E_RUNBUFFER — | report with the DF! logile to PMS. Reload the DF disk software. { See service manual chapter DF for more information. 14007 LIVE E_MEM Restart the MVS. Ii this problem remains, please sent & problem report with the DF| logfile to PMS. Reload the DFI disk software. ___|_See service manual chapter DFI for more intormation. 14008 LIVE E EXIST | “Restart the MVS. I this problem remains, please sent a problem ‘eport with the DF! logfile to PMS. Reload the DF disk software. es ‘See service manual chapter DFI for more information 74008 LIVE_E_FREG | DFI video frequency and SuCo detected video frequency do not match, Use X-Scope, program manual, DF, site specific config to select the correct video frequency. SMC 3-18 (01.0) BV Family / Volume 1 @ Sree ae eee tec 2 Pps Mosel StemsService Manual BV Family Fault finding procedures 14010 LIVE_E_SYSTYPE | DFISW licence key and SuCo detected system type do not match. | Use X-Scope, program manual, DFI, site specific config to enter the correct SW licence key. Section 3 15000 SERV_E_ERROR Restart the MVS. If this problem remains, pleasé sent a problem report with the DF! logfile to PMS. Reload the DF disk software. See service manual chapter DF for more information. SERV_E_DFI_INCONSIS TENT 15003 SERV_E_DFI_HARDWA RE_INCOMPLETE 15007 ‘A cold restart was requested via service PC. SERV_E_COLD RESTA | No further actions needed, AT_REQUEST, aa 15002 ‘System config data is modified by service actions. Continuing tunetions can lead to unpredictable resus, |. Restart nesdod, “Tho software license key does not match with installed hardware. More hardware needed to satisty software license key requirements. | Check software license key and hardware configuration... 16001 SYS_E_STARTUP_FAIL URE, Restart the MVS. If this problem remains, please sent a problem report with the DFI logfile to PMS, Reload the DF disk software, wal chapter DF! for more information. 16002 SYS_E_ILLEGAL_FC_RE SP 46003 SYS_E_WARMRESTART Re: SI this problem remains, please sent a problem report with the DFI logfile to PMS, Reload the DF! disk software. See service manual chapter DFI for more information. Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. ‘See service manual chapter DFl for more information. “16004 SYS_E_COLDRESTART estar the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF for more information. 16005 SYS_E_WRONG_PARA METER. Restart ihe MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF! for more information. 17000 LOG_E_INIT Restart the MVS. If this problem remains, please sent a problem report with the DF! logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF for more information. 17001 LOG_E_INIT_BUF Restart the MVS. If this problem remains, please sent a problem ‘eport with the DF! logfile to PMS. Reload the DF disk software. See service manual chapter DFl for more information. 17008 LOG_E_INT FILE Siarl the DFI power-up service menu and high-level format the OFT disk. Reload the DF software. See service manual chapter DFI for more solutions. 17003 LOG_E_FLUSH Siar the DFl power-up service menu and high-level format te DFT disk Reload the DF software. See service manual chapter DFI for more solutions. 77004 LOG_E_FLUSH_PERM ‘Start the DF! power-up service menu and high-level format the DFT disk. Roload the DF! software, See service manual chapter DF! for more solutions, | 17005 LOG_E_FREEZE estar the MVS. If this problem remain, please Senta problam report with the DFI logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF! for more information. BV Family / Volume 1 (01.0) SM Copyright ®2001 Philips Medical Systems Nederand B.V. ALL RIGHTS RESERVED. Co 3-19Section 3 Service Manual 8V Family Fault finding procedures 17006 Start the DFI power-up service menu and high-level format the DFI | LOG_E_FREEZE_READ | disk | Reload the DF software, See service manual chapter DFI for more | | solutions. 17007 Start the DFI power-up service menu and high-level format the DFI LOG_E FREEZE WRITE | disk. Reload the DF software, See service manual chapter DFI for more _ solutions. 17008 Resiari the MVS. If this problem remains, please sent a problem LOG_E FREEZE_CLOS | report with the DF! logfile to PMS. Reload the DFI disk software, | ED | See service manual chapter DF for more information. 17008 | Stari the DFI power-up service menu and high-level format the DFI LOGE FREEZE_OPEN | disk. Reload the DF! software. See service manual chapter DFI for more solutions. i aaa | 17010 Start the DF power-up service menu and high-level format the DFT e LOG_E_READ_FILE disk. Reload the DF! software. See service manual chapter DF for more solutions Start the DFI power-up service menu and high-level format the DF disk. | Reload the DFI software. See service manual chapter DF for more solutions. 17012 Start the DFI power-up service menu and high-level format the DFI LOG_EREAD_TYPE | disk. Reload the DF! software, See service manual chapter DF for more solutions. _ 17013 Sart the DFI power-up service menu and high-level format the DF LOG_E_READ_NO_FILE | disk Reload the DF! software, See service manual chapter DFI for more | solutions. o | aoe Start the DFI power-up service menu and highevel formal he DFT_—_| LOG_E_READ_END_OF | disk FILE Reload the DFI software. See service manual chapter DFI for more solutions, : W7eIS TOS str ina HVS. iis prion rama, pass Sona OBI @ report with the DFl logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF for more information. 17016 LOG_E_WRITE |” Start the DFI power-up service menu ang high-level format the DFT disk. Reload the DFI software. See service manual chapter DFI tor more solutions. 17017 Restart the MVS. If this problem remains, please sent a problem LOG_E_WRITE_TYPE |_ report with the DFI ogfile to PMS. Reload the DF disk software. ‘See service manual chapter DFl for more information. _ 77018 Restart the MVS. If this problem remains, please sent a problem LOG_E_WRITE_ID report with the DF logfile 1o PMS. Feeload the DFl disk software. ‘See service manual chapter DFI for more information. T7018 Restart the MVS. tf this problem remains, please sent a problem LOG_£ WRITE_BUF_FU | report with the DF! logfile to PMS. Reload the DF disk software. o ‘See service manual chapter DF for more information. swe 8-20 eo ev Famiy:voune1 @ Copyright © 2001 Phiios Nexical Sysiems Nedertand BV. vALL RIGHTS RESERVEDService Manual BV Family Section 3 Fault finding procedures 17020 LOG_E_CLOSE | Restart the MVS. If this problem remains, please sent a problem report with the OF! logfile to PMS. Roload the DF disk software. aa See service manual chapter DF for more information. T7021 Starl the DF power-up service menu and high-level formal the DFT LOG_E_CLOSE_READ | disk Reload the DF! software, See service manual chapter DFl for more solutions, T7022 |” Start ne DF! power-up service menu and high-levelformatthe DFT | LOG_ECLOSE_OPEN | disk. | | eloas the DFI software, Soe sence manual chapter DFIfor more solutions. 17083 Start the DF power-up service menu and high-level formal the DFT LOG_E_CLOSE_FIND | disk I Reload the DF! software. See service manual chapter DFlfor more | solutions. e Ti Restart the MVS. If this problem remains, please sent a problem _ LOG_E_EXCEPTION report with the DF! logfile to PMS. Reload the DF! disk software. | eoeea ‘See service manual chapter DF for more information. | i712 Start the OF power-up service menu and high-level format tie DFT LOG_E_CORRUPT.LOG | disk. FILE Reload the DF! software. See service manual chapter DFl for more solutions. 79000 Restart the MVS. If this problem remains then perform the folowing. | RB_E_NOT_INITIALIZED | CAUTION: After the following actions ALL IMAGES on the DF! disk are | LOST. | Initialise the image disk via: X-Scope, program manual, DFI | configuration. ‘See service manual chapter DF for more information. | 79001 RB_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF disk software. ‘See service manual chapter DF! for more information. 19002” Restart the MVS. if this problem remains then perform the following. RB_E RECOVERED ‘CAUTION: After the following actions ALL IMAGES on the DFI disk are Lost. e Initialise the image disk via: X-Scope, program manual, DFi ‘configuration. See service manual chapter DFI for more information. 78003 ABE IMAGEID | Restar ihe MVS. If this problem remains then perform the folowing. CAUTION: Alter the following actions ALL IMAGES on the DFI disk are LosT. | Initialise the image disk via: X-Scope, program manual, DFI configuration. ‘See service manual chapter DFI for more information. 19004 RB_E_KEEP Restart the MVS. If this problem remains then perform the folowing. CAUTION: After the following actions ALL IMAGES on the DFI cisk are LosT. Initialise the image disk via: X-Scope, program manual, DF! configuration. ‘See service manual chapter DF tor more information. @ sv canyvoumes om) ove 9-21 ceri 2t Pipe tare een Phe Medical StansSection 3 19005 RB_E_UNKEEP, Service Manual BV Family Fault finding procedures Restart the MVS. If this problem remains then perform the folowing. CAUTION: After the following actions ALL IMAGES on the DF disk are LOST. Initalise the image disk vie: X-Scope, program manual, OF configuration See service manual chapter DF! for more informatio. | 19006 AB_E_EXAM Restart the MVS. If this problem remains then perform the following. CAUTION: Arter the following actions ALL IMAGES on the DFI disk are LOST. Initalise the image disk vi: X-Scope, program manual, OF configuration Soe service manual chapter DF tor more information 19007 RB_E_EXAM_EMPTY Restart he MVS. I this problem remains then perform the following. CAUTION: After the following actions ALL IMAGES on the DF disk are Lost. Initialise the image disk via: X-Scope, program manual, DF! ‘configuration, See service manual chapter DF! for more information. 79008 RBE FILE Restart the MVS. If this problem remains then perform the following CAUTION: After the following actions ALL IMAGES on the DFI disk are Lost. Initialise the image disk via: X-Scope, program manuel, DF contiguration, ‘See service manual chapter DFI for more information. 19008 AB_E_LIMIT Restart the MVS. If this problem remains then perform the following CAUTION: After the following actions ALL IMAGES on the DF disk are LosT. Initialise the image disk via: X-Scope, program manual, DF configuration, ‘See service manual chapter DF! for more information. 79010 RB_E_FREE_SPACE Restart the MVS. If this problem remains then perform the following, CAUTION: After the following actions ALL IMAGES on the DF disk are. Losr. Initialise the image disk via: X-Scope, program manual, DF configuration, See service manual chapter DF! for more information. 19011 RB_E_ILL_PARAM Restart the MVS. If this problem remains then perform the following. ‘CAUTION: After the following actions ALL IMAGES on the DFI disk are LOST. Initialise the image disk via: X-Scope, program manual, DF configuration. ‘See service manual chapter DF! for more information. 20001 HPI_E FAIL The DICOM oxport device failed. Restart the MVS. I this problem remains, see service manual for more solutions. 20008 HPI_E_RESPONSE_TIM | Eour ‘The DICOM export device failed. Restart the MVS. I this problem remains, soe service manual for more solutions. ‘20004 HP\_E_ACKNOWLEDGE _TIMEQUT ‘The DICOM export device failed. Restart the MVS. If this problem remains, see service manual for more solutions. SMG 3-22 eo ead Copright© 2001 Phiips Mecca Systems Necadard BY. 01 Philips Medical SystemsService Manual BV Family Section 3 Faull finding procedures ‘20005 Restart he MVS, I this problem remains, please sent a problem HPI_E ALREADY INITIA | repor with the DFI logfile to PMS. Reload the DFI disk software. LIZED See service manual chapter DF! for more information. [20006 Restart the MVS. I his problem remains, please sent a problem HPILE_NOT_INITIALIZE | report with the DFI logfile to PMS. Roload the DFI disk software. D Soe service manual chapter DFI for more information. 20007 ‘The DICOM export davice failed. Restart the MVS. If this probiem HPI_E_UNEXPECTED_E | remains, OM see service manual for more solutions. —_ 20008 ‘The DICOM export device failed. Restart the MVS. If this problom HPI_E_UNEXPECTED_R | remains, ESPONSE _ | see service manual for more solutions. 20008 The DIGOM export cevice failed. Restart the MVS. I this probiom HPLE_MESSAGE_TOO_| remains, LONG 00 service manual for more solutions. OO am HP1_E_ILLEGAL_MESSA ‘The DICOM export device Tailed. Restart the MVS. IF this problem remains, HPI_E_INVALID_CALL GE see service manual for more solutions. ageeaeal| ‘20012 |” Restart the MVS. If this problem remains, please sent a problem HPI_LE_OUT_OF_MEMO | report with the DF! logfile to PMS. Reload the DF disk software. RY See service manual chapter DF for more information. 20013 - Restart the MVS. If this problem remains, please sent a problem report with the DF logfile to PMS. Reload the DF! disk software. ‘See service manual chapter DF for more information. 20014 Restart the MVS. If this problem remains, please sent a problem | HPI_E_ILLEGAL_ARGU | report with the DF! logtile to PMS. Reload the DFI disk software. MENT ‘See service manual chapter DFI for more information. 20015 Restart the MVS. I this problem remains, please sent a problem HPL_E NOT_CONCURR | report with the DF! logfile to PMS. Reload the DF disk software. ENT ‘See service manual chapter DF! for more information. [20076 FiPI_E_ERROR Restart the MVS. If this problem remains, please sent a problem report with he DF loge to PMS. Relead the DF ck stare ‘See service mant - FL for more information. @ sy caniyivoune (01.0) SMC ‘Copyright© 2007 Phips Madical Systems Noderand 6.V. TLL Ee ee eee 3-23Section 3 15 Retrieve system messages and error list SUCO, Service Manual BV Family Fault finding procedures SUCO LISTING OF SYSTEM MESSAGES & ERRORS [Select X-scope path}: Faultfind - Power on Monitoring — [reset SUCO] ~ {press} shift § [for SUCO. Service menu]; Give choice [0 to 9}: 5 9G file text and remarks (co_error.c) BIST_POST Moto ‘SuCo-COMBO (SHA) builtin self test has failed. Built-in seltestfalod Roplace the SuCo-COMEO board. Call service BIST_ROM Mott ‘SuCo-COMBO (SHA1) but in self test has failed. Builtn sefftest failed Checksum BIOS , EBIOS or flash not correct Call service Check the SuGo logfile for FLASH ERROR message. IF appears, re-install the SuCo application software. Replace SuCo-COMBO board if the message does Dot appear. BIST_VPP Mote ‘SuCo-COMBO (SHA1) builtin self test has failed Builtin settest failed dus to a power failure on the board. Call service Replace the SuCo-GOMRO board. BIST_CAN Mors ‘SuCo-COMBO (SHA1) buit in self test has failed Builtin solftest failed due to a CAN failure on the board. Call service Check jumper configuration on the ‘SuCo-COMBO board (CAN configuration). BIST_PWM Mota ‘SuCo-COMBO (SHA1) builtin self test has failed Built-in seltest falod due to failure of the timer chip. Gall service Replace the SuCo-COMBO board BATRAM M020 All BATRAM data has been reset or new BATRAM Waring: system parameters are | has reset been installed. Calibrated X-scope data has been Call service removed and replaced withthe default settings. Perform the following actions: Using the Program Automatic SuGo function, install configuration and examination ‘Check all program manual functions of the SuCo. Periorm the following SuCo acjustments for the X-ray tube: Radiography and Dose output. Perform all the SuCo adjustments for the Image processor. Perform ail the SuCo adjustments for the Colimator (excluding laser alignment), Perform the following SuCo adjustments for IVTV: Electrical-Dose rate. omc 9-24 ei, vFamiy/vounet Copyright © 2001 Philips Medica Systems Nedetard B.V. ALL RIGHTS RESERVED.Service Manual BV Family Faul finding procedures Section 3 displayed STUIF text Gismsae) CONFIG Moat ‘Warning: system parameters are reset Call service The defauit settings are now uses. Perform the following action: Using the Pragram Automatic SuGo function, install Configuration 1) BATRAM of the SUCO contains default data and the SUCO has identified the DFI. There is a valid backup available on the DFT 1) BATRAM of the SUCO contains dofault data and the SUCO was not able to identified the DF I. ‘There is 2 valid backup available on the DFI 1) BATRAM of the SUCO contains default data and the SUCO could not communicate with the DF. There is no backup available on the DFI 1) BATRAM of the SUCO contains default data ‘and the SUCO has identified the DFI. There is no. backup avaliable on the DF 1) BATRAM of the SUCO contains default data and the SUCO was not able to identified the DF ‘There is no backup available on the DFI CALIBR M022 Warning: system parameters are reset Call service No X-scope calibration has been performed, or calibration data has been reset. Tho default settings are now used. Perform the folowing actions: Perform the following SuCo adjustments for the X-ray tbe: Radiography and Dose output, Perform all the SuCo adjustments forthe Imago processor Porform all the SuCo adjustments for the Collimator (excluding laser alignment), Perform the following SuCo adjustments for I/TV: Electrical-Dose rate. 1) (Same logging as M021 for BATRAM backup) APFDATA M023 Warning: system parameters are reset Call service ‘Tho APF data has been reset. The defautt settings are now used. Perform the following action: Using the Program Automatic SuCo function, install Examination (see Release Bulletin). Check program manual functions for Examination names and APF settings. 1) (Same logging as M021 for BATRAM backup) HEATINT Mo24 Warning: system parameters are reset Call service ‘The heat integrator data has been reset. This will correct itself automatically within 5 minutes - no further action required. cuMDOSE 025 Warning: system parameters are reset ‘The current patient dose data has been reset. No action required. ‘Lithe applicable message is logeed, BV Family / Volume + (01.0) SMC 3-25 Copyright © 2001 Priies Madieal Systems Noderand 6.V. "ALL RIGHTS RESERVED,Section 3 Service Manual BY Family aul finding procedures LOG ile text and remarks (co_errorcy: | System not available Switch system off/on Call service if problem is persistent ANABELLE M026 Anabelle BATRAM data has been reset. The ‘Warning: system parameters are | default settings are now used. No action reset required Call service DOSERATE_DA | M027 ‘The dose output calibration data has been TA Waming: system parameters are | reset. Perform the following action: Perform the reset following SuCo adjustment for the X-ray tube: Calt service Dose output. 1) (Same logging as M021 for BATRAM backup) TANK_DATA — | Mo28 The tank history data has been reset. ‘Warning: system parameters aro | NOTE: The old tank history data has been deleted. reset No action required. Call service BATT_DATA — | Moz ‘The eneray storage history data has been reset. \Waming: system parameters are | NOTE: The old energy storage history data reset has been deleted. No action required. Call service CUMM_RADTIM | M030 NOTE: The dose report of the current acquisition E \Waming: system parameters are | patient fs suspect. No action required. reset Call service XGEN_DATA | M031 NOTE: The filament adjustment data has been Waring: system parameters are | reset. reset Perform the filament adjustment procedure, Call service CAN_CONFIG | M040 ‘The CAN network configuration has failed. Check that the installed software versions of the DF and the SuCo are compatible. Are the stand and mobile viewing station from the same release? ‘CAN_PROTOCO u Moat System not avaliable Switch system offfon Call service if problem is persistent CAN protocol error. Switch the system on and off if the problem persists, check the DF1 unit, the SuCo-COMBO board and the stand - mobile viewing station cable. CAN_CONNECTI | M042 CAN node is down/not available. This means that ON System not available the DF! is no longer active. Check the DFI Switch system offon power on self test Check the stanc- mobile Call service f problem is persistent | viewing station cable. DFI_ERROR_ST | Logtite text: ATE Mobile Viewing Station not available ‘Switch system oftfon Call service if problem is persistent DFI_SEAVICE_S | Logfile text: TATE Mobile Viewing Station in service _| SMC 3-26 (01.0) BV Family / Volume + Copyaght © 2001 Philips Mecioal Systome Nederand BY. ra eet eeeService Manual BV Family Fault finding procedures Section 3 displayed STUIF texts Gismsao); mode Switch offon to enter normat mode inT_TimcouT | M050 ‘Astart up timeout occurred. Switch the system System intialisation problem off and on, Ifthe problem persists, chock that ‘Switch system offfon the DFI unit and the SuCo-COMBO board are Call service if problem is persistent | correctly connected, Check the stand-mobiie viewing station cable. ‘SW_VERSION_ Most The software version installed on the stand Mut Software version mismatch is not compatible with the version installed Call service on the mobile viewing station. Install the latest version ofthe software ‘on either the stand or the DF. FREQUENCY M | mo52 “The video frequeney of the stand is not M ‘System not available compatible with the video frequency of Switch system offfon the mobile viewing station Call service if problem is persistent | Check the SUCo and DFI Program Manual settings: Video Frequency. DFLTIMEOUT | 053 The DF lis not responding within the Subsystem error, system still allowed time, causing a timeout available Switch the system off and on. It's possible to continue Check the DFI unit for errors. INVALID_APF M054 ‘The APF data is invalid due to a incompatibility APF parameters not accepted. _| between the APF data and the IP set. The settings for the current Using the Program Automatic SuCo function, selection ae invalid, Call service _| install Examination. INVALIDIPSET | Moss Unknown IP set [APF parameters not accepted. | Check the application data for errors. ‘The sottings for the current Load DFI IP sets. selection are invalid, Call service ivaLio FFR | The selected frame speedis not acceptable during Storage speed not accepted X-ray Storage speed not selectable during X-ray cu_timeout | mos6 The collimator contro! board is nat responding Subsystem error, system still within the allowed time, causing a timeout. avaliable Check the colimator device, board and cabiing I's possible to continue Ifthe problems persists, replace the SHAS collimator board ‘XGI_TIMEOUT M057, ‘The generator control board is not responding Subsystem error, system sill swithin the allowed time, causing a timeout available Check the generator deviee, board and cabling. Its possile to continue Check if the SuCo software is operational. If the problems persists, replace the SHA4 generator board TwLtmcouT | moss The TVI sub-system is not responding within ‘Subsystem error, system still the allowed time, causing a timeout BV Family / Volume 1 copyright ©2001 Php Mecca (01.0) SMG 3-27 5 Systems Nederland 8.V. OLE Eee EeeSection 3 Service Manual BV Family Fault finding procedures ‘displayed STUIF texts {dismsg.c): = zee | LOG tlle text and remarks (co_error.c):« : available It's possible to continue ‘Check the i, tie camera, pulse master board and cabling. ‘Check if the SuCo software is operational, If the problems persists, replace the pulse master board (SHA3}, PMI_TIMEOUT | M058 The pulse master control is not responding within Subsystem error, system still the allowed time, causing a timeout available Check the board and cabling and SuCo software. Its possible to continue Ifthe prablems persists, replace the board (SHAS). HIP_TIME_EXC. | M060 Maximum hip time reached so hip switched of. EEDED HIP time exceeded, LOF mode activated. DFLMISMATCH | M061 Incorrect DF! connected with the SUCO ‘Warning: wrong Viewing Station | Find the correct DFI and connect this with the connected SUCO. Connect the matching Viewing Station DOSELIMIT_EX | Dose limitation actwe, only low dose fluoro CEEDED Dose limitation active, only low | Reduced performance dose fluoro Beep type: attention beep Boost mode is blocked for this exam type DOSELIMIT_AC | Dose limitation active, KV limited TWE Dose limitation active, KV limited | Reduced performance Boop type: _ attention beep PRESS_HFSWIT | cH Press HIF switch! Beop type: _ attention beep KEEP_HFSW_P | Press and hold the H/F switch for at least? RESSED Keep HIF switch pressed ‘ADJ_IN-PROGR | ‘An agjustment isin progress ESS ‘Adjustment in progress .. WAITING_XGEN } The generator temperature has exceeded the READY Waiting X-gen cooled down .. permitted levels and operation is suspended Lntil the temperature falls back to normal range. ‘Check tank OIL temperature indicator to ensure correct functioning ‘ADJ_RAD_VERI | During a radiography adjustment the FY_ERROR Agiustment failed: verication error | vottage/current deviation has increased beyond the perntted range. Perform adjustment DEMO_MODE | The system is in demo mode. This system is in non-X-ray mode No X-ray generated generation of X-ray is disabled BATT_CHECK_8 Battery weak, charge battery it The battery charge has fallen below 20%, due to the system being switched off for more than a day. SMC 3-28 (01.0) BY Family / Volume 1 Ccaprignt © 290% Paes Hie 9sens Nedaand BY 01 Eilips Medical Systerns‘Service Manual BV Family Fault finding procedures Section 3 Y_SERVICE Call service if problem is persistent Plug in the system and allow the battery to charge if possible. It problems persist, check battery voltage and charger current. Refer to the Energy Storage unit service manual Message lype: user resetable ENDED_CHARG. E BATT._MUST_24 | The battery has a charge level of between 90% H_CHARGE Charge battery 24 hours 0 20% due to the system being switched off recommended for more than 3 months. Call service if problem is persistent | Plugin the system and allow the battery to charge for 24 hours before use i possible. IF problems persist, check battery voltage ‘and charger current. Refer to the Energy Storage unit service manual. Message type: user resetable BATT_RECOMM | The battery has a charge level of between 60% to Charge battery recommended Charge battery 24 hours if 20% due to the system being switched of for a period between hall a day to 3 months. Plug in possible the system and allow the battery to charge for 24 hours betore use if possible. I problems persist, check battery voltage and charger current. Refer to the Energy Storage unit service manual. Message type: user resetable BATT_MUST_C | The battery has a charge tevel of less than 20% HARGE Charge battery strongly due to the system being disabled for a period recommended between half a day to a day. Plug in the system Charge battery 24 hours if and allow the battery to charge for 24 hours possible belore use. If problems persist, check battery ‘This will prolong battery life-time | voltage and charger current. Refer to the Energy Storage unit service manual Message type: usor resetable BATT_LEVEL_O | The battery charge level is 0% and the x-ray 0 Battery charge 0% function is disabied until the battery charge Xray disabled level is restored to 15%. Plug in the system and allow the battery to charge for 24 hours betore use. If problems persist, check battery voltage and charger current. if the problem continues for more than an hour, check the fuses. Refer to the Energy Storage unit service manual. Replace the ESU. Beep type: _attention beep BATT_LEVEL_1 | Battery charge less than 10 percent. 0 Battery charge 10% Beep type: attention beep BATT_LEVEL2 | Battery charge less than 20 percent. 0 Battery charge 20 % Beep type: attention beep. BATT.LEVEL_3 | Battery charge fess than 30 percent. 0 Battery charge 30% Beep type: attention beep. BY Family / Volume 1 SMC 3-29Section 3 displayed STUIF texts {dismsg.c): Service Manual BV Family Fault finding procedures LOG file text and remarks (co_error.c): BATT LEVEL 4 Battery charge less than 40 percant, 0 Battery charge 50% ‘ 0 Battery charge 40 % BATT LEVELS | Battery charge less than 50 percent. Switch system offfon Call service it problem is persistent BATT_LEVEL_6 | Battery charge less than 60 percent. 0 Battory charge 60% HW_NOT_PRESE | M101 The STUCO board is missing (readout version NT System not available ‘register has failed). Check for STUCO board SHA2. Check connections and if the problems persists, replace the STUCO board. 5S_MIN_FLUORO _WARNING ‘Warning: 5 minutes fluoro reached Reset fluoro alarm timer Warning: 5 minutes fluoro reached Reset the fluoroscopy timer 10_MIN_ELUOR O_WARNING X-ray disabled: 10 minutes fluoro teached Reset fluoro alarm timer X-ray disabled: 10 minutes fluoro reached Reset the fluoroscopy timer ‘SYSTEM_LOCK, X-ray disabled by key switen Turn key switch to enable x-ray X-ray disabled by key switch The key switch is tured to the 0’ position (off). X-ray function is disabled. HW_NOT_PRESE NT M201 System not available ‘Switch system off/on Call service if problem is persistent The Pulse master board is not present (HW version register read has failed). X-ray function is disabled. Check for Pulse master board SHA3. Check connections and if the problems persists, replace the board. System not available Switch system off/on Call service it problem is persistent READBACK, M202 ‘The BIST of the Pulse master board has failed System not available because the set output value could not be Switch system off/on accessed. Replace the Pulse master board SHAS. Call service if problem is persistent ‘cLock M203 ‘The BIST of the Pulse master board has tailed because no clock pulses were detected. Replace the Pulse master board SHA3. WATCHDOG_FA ILURE M204 ‘System not available ‘Switch system off/on Call service it problem is persistent ‘The BIST of the Pulse master board has falled because the watchdog timer could not be programmed. Replace pulse master board SHAS. TIMER M205 The BIST of the Pulse master board has failed System not available because one ofthe timers could not be Switch system offfon programmed. Replace pulse master board SHA3. Call service if problem is persistent No_vSYNC M1208 No vsyne pulse detected between XTV and pulse Image synchronisation problem | master. Check XTV camera and cabling. Call service if problem is persistent SMC 3-30 (01.0) BV Family / Volume 1 ‘Copyright ©2001 Philos Mosca Systems Nederland 6. ALL RIGHTS RESERVEDService Manual BV Family Fault finding procedures Section 3 Hepes XACT LATE No way after switch on. Check board SHA4 and M207 System not available the generator unit SE, Chock that the X-ray ‘Switch system offfon Active LED on board SHA4-H8b is lit during Call service if problom is persistent | fluoroscopy. Check cabling, XACT.GONE | M208 Unexpected X-ray switch off. Check board SHA4 ‘Subsystem error, system stil and the generator unit SE. Check cabling. available I's possible to continue WATCHDOG M209 X-ray has been disabled by watchdog. Switch ‘Subsystem error, system stil available It's possible to continue system off and on and retry. {tthe problems persists, replace the ‘SuCo-COMBO board (SHA1) or the SuCo software. @ | perso N M210 Subsystem error, system still available Its possible to continue ‘The II High Tension is not ready. Check the cable between pulse master and the HT convertor. ‘TV_DIAPHRAGM matt Camera iris positioning error Call service If problem is persistent ‘The XTV diaphragm is not ready. Perform dose calibration. Cheek cable Check power supply to the XTV. T_FORMAT Mat ‘The Il format is not ready. Check the pulse ‘Subsystem error, system still ‘master board SHA3. Check the C-arm cable available Its possible to continue READBACK M213 IWTV readback error Perform dose calibration. ITV not available ‘Switch system offfon Call service if problem is persistent Check cable Check power supply to the XTV. SWITCH_ACTIV e E_AT_STARTUP 220 Hand- or footewitch pressed at startup ‘Check switches and release if pressed Call service if problem is persistent Check the handswitch and footswitch for a dofective switch. ‘SWITCH_TEST M221 System not available ‘Switch system ottion Call service if problem is persistent ‘The test on the hand and foot switches failed, Cheek the handswitch and footswitch for proper functioning. Check SHAS pulse master board and, replace if necessary. FOCUS SWITCH M302 Logfile text: ~BLOCK Xray disabled during focus wath Bra tow seconds Ky enabled. TA EURROING Ty a9g hes sam cttatonueng Kay bo mA guarding failure. Call service it problem is persistent verification procedure. (01.0) SMC 3-31 ‘Copyright ©2001 Phos Medical Systors Nederland BV, NLL RIGHTS RESERVED.Section 3 Service Manual BV Family Fault finding procedures | error. | mnemonic: KV_GUARDING_ FAULT M304 KV guarding failure. Call service it problem is persistent Check system calibration using X-ray tube veiilication procedure. NT X-ray generator not available ‘Switch system oit/on Call service if problem is pers! BLOCK_AFTER_ | Logtile text: SINGLE_PULSE | Allow tube to cool down a few seconds. HW_NOT_PRESE | M320 ‘The generator board is not prasent (HW version sistent register read has failed), The X-ray function is disabled by the software. Check that the generator board SHA4 is present. Replace the generator board SHA4. MUXADC_FAILE, D M221 Xray generator not available Switch system off/on Call service if problem is persi sistent There was a MUX ADC conversion timeout on the generator board. Replace the generator board ene e DSRTADC_FAIL ED M322 X-ray generator not available ‘Switch system offfon Call service if problem is persistent ‘There was a Doserate ADC timeout on the ‘generator board. Replace the generator board SHAS, NOT_SUPPORTE D Mse3 X-ray disabled by satety-circutt Call service if problem is persi stent ‘The FA generator board SHA4 board does not support doserate sampling (HIP cisabled).The version of the generator board is incorrect. Replace the generator board, KV_READ_EXCE EDS_KVMAX M324 X-ray generator not available ‘Switch system off/on Call service if problem is perst stent ‘The kV value of the generator board SHAA(read via PPI1) exceeds the permitted value. Replace the generator board, M325 X-ray generator not available Switch system offfon Call service if problem is persi stent ‘The self test of the FA generator board SHA4 board has failed. The X-ray funetion is disabled. Check the cabling between the @ generator board and the SE unit. Replace the generator board. SELFIESTRA | M326 The selt test of the RA generator board SHAA has X-ray generator not available failed. The X-ray function is disabled. See ‘Switch system off/on error message 325 Call service if problem is persistent MA_OUT_OF_RA | M334 The tube current of the generator board SHAS NGE Xray generator not available (read via the board's MUXADC) exceeds the ‘Switch system offfon petmitted limit of 100 mA (RA). Check the Call service If problem is persistent | generator board and replace it required GENERATOR.N | M335 The generator board SHAd does not support ‘O_FRENCH.HO | X-ray generator not available French MOLOGATION | Switch system off/on homologation. mA setting remains 20 mA Call service it problem is persistent | Message type:_usor resotable GENERATOR.N_| M340 The Ready prepare X-ray response from the suc 3-82 19 avFemiy/voune1 @® Copyright © 2001 Philos Mecical Systems Nedetand BV. TALL FIGHTS RESCAVED.Service Manual BV Family Fault finding procodures _fAdismsg.e): (os displayed STUIF texts Section 3 ‘©-READY_PREP ARE_X, ‘Xray generator not available ‘Switch system oft/on Call service if problem is persistent ‘generator board SHA4 and/or the generator is not, given after Enable X-ray is activated. In FA systems replace the generator board. In RA ‘systems check that the generator unt rotor is, OK, and replace the generator board if required. GENERATOR_N OT READY Maat Xray generator not available ‘Switch system oft/on Call service it problem is persistent RA generator board SHA4 Generator ready signal is inactive. Check generator board. Check generator unit. PILAMENT_ALA RM M342 X-ray generator not available Switch system off/on Call service il problem is persistent RA generator board SHA4 Filament alarm status is active. Check generator unit. Switch system off/on Call service if problem is persistent GENERATOR_AL | M343, Generator alarm active status is active. The ARM_KVMA M_ | X-ray generator not available generator will be reset within a few seconds. AXLOAD ‘Switch system oft/on If problom persists, check that the HF Call serviee if problem is persistent | generator’s fan is rotating. Check error LEDS ‘on generator unit. Follow the fault finding procedure given in the HF Generator service manual. TIMER_ALARM | M344 Timer alarm slatus is active. The generator is, X-ray generator not available reset within a tew seconds. If problem ‘Switch system offfon persists, check the SHA3 pulse master board Call service if problem is persistent | and/or SHA4 generator board. Message type:_user resetable GEN_CABLE M345 ‘The cable connecting the XGEN to the RA/FA X-ray generator not available {generator board is probably not connected (all Switch system off/on ‘generator alarms are active). Switch off the Call service if problem is persistent | system and check the cable between the X-ray ‘generator and the SHA4 generator board. FA_FILAMENT_ | M350 ‘The filament alarm is active. Generator is reset ALARM X-ray generator not available within a few seconds. Check filament current on ‘Switch system off/on the filament board. Check cabling between SE Call service if problem is persistent | and the tube. FALINVERTER_ | M351 FA generator board SHAG Inverter status signal ALARM X-ray generator not available is active, Generator is reset within a few seconds. Check the kV/mA values of the tank. FA_TIMER_ALA RM M352 X-ray generator not available ‘Switch system off/on Call service if problem is persistent ‘The timer alarm is active. The generator is reset within a few seconds. If problem persists, check the SHAS pulse master board and (or SHAG generator. Message type: user resetable FA_600HZ_ALAR M M353 X-ray generator not available Switch system oft/on Call service if problem is persistent FA generator board X600AL status signal is active, Generator is reset within a few seconds. Check FET power control on the generator board. BV Family / Volume 1 (01.0) SMC 3-93 Copyright © 2001 Phiips Medical Syetoms Nederland BV. SAB sbeebs nageSection 3 Service Manual BV Family Fault finding procedures RM X-ray generator not available ‘Switch system oft/on Call service f problem is persistent fenor | displayed STUIFtexts < ‘mnemonic: (@ismsg.c): Sees oe ‘A-ELDISA_ALA | M54 Keying and ELCO discharge alarms are active. Generator is reset within a few seconds. Replace SEAS board. Allow tube to cool down a few seconds, then press hand/toot switch to continue FA RECTIFIER. | M355 ‘The Keying alarm (only) is active. Generator is ALARM X-ray generator not available reset within a few seconds. Check Keying Switch system olt/on Circuit I the actual kV has risen to the Call service if problem is persistent | maximum value, replace SEA2 or SEAS board. Boost_TiMEoU | Logfile text: T Boost time limit exceeded. Release and press handifoot switch to continue PULSED_TIMEO | Logfile toxt: ur Pulsed time limit exceeded. M360 X-ray generator not available Switch system off/on Call service if problem is persistent ‘The rotor is not ready after the Enable rotation command has been given, Check SEA2 Rotor Control board and jumper positions. Program for 50 or 60 Hz. Warning: Limited fluoro time available X-ray tank warm Increase cooling time between TANK_TOO_WA | M385 ‘The RA generator board thermal switch is RM_ERROR X-ray disabled: tank too warm activated. If the tank is hot, check oi! X-ray is automatically enabled temperature circuit. Ifthe tank is not hot, when tank reaches normal replace the tank. temperature Low_omTemp | M366 Walt for the tank to cool down MIDDLE_OILTE MP M367 Warning: very limited fluoro time available X-ray tank very warm Increase coating time between runs Walt for the tank to cool down HIGH_OILTEMP M368 X-ray disabled: tank too warm X-ray is automatically enabled When tank reaches normal temperature Walt for the tank to cool down ‘T00_LOW_OILT EMP M369 X-ray generator not available ‘Switch systom otfon Call service f problem is persistent ‘The measured cil temperature is below 30. Check it the system is being used in an unsuitable environment (not within system temperature specitications). Check oll temperature circuit SMC 3-34 (01.9) BV Family / Volume 1 Copyright© 2001 Phips Medical Systeme Nedeiand &.V. SE Ra penpcend tempehService Manual BV Family Fault finding procedures Section | displayed “mnemonic: - | (dismsg.c): = cine eon Goes eee OiLPUMP_NOT__| M370 The oil pump is not rotating. Check the SE ROTATING X-ray generator not available generator unit and or C-arm cabling. ‘Switch system off/on Call service if problem is persistent OILPUMP_ROTA TING Mart X-ray generator not available Switch system oft/on Call service if problem is persistent The oil pump is rotating without rotating command. Check the SE generator unit and or C-arm cabling BATT_OC_NOT M375 Battery overcharge not started when the system self Call service if problem is persistent _STAATED Battery overcharge not started last | was siitched off. time. Message type: user resetable Keep the system connected to mains power next time BATT_OC TIME | M376 COvercharge not completed within maximum time R_EXPIRED Battery overcharge timer expired limit. Check ESU. Call service it problem is persistent | Mossage type:_user resetablo part_oc_no_ | 377 ESU does not respond to overcharge request. ENABLE Battory overcharge enable not_—_| Check ESU. received. Massage type: user resetable Call service if problem is persistent BATT_OC_REQ | M378 Overcharge request no longer stored in ESU. LOST Battery overcharge request lost. Check ESU. Call service f problems persistent | t4ossago type: user resotablo BATT_OC_eSU_ | M379 Battery overcharge has enabled it selt EN_ITSELF Battery overcharge has enabled it | although overcharge was not requested Check the ESU. Message type:_user resetable BATTV_OUT_OF -RANGE M380 X-ray generator not available ‘Switch system off/on Call service i problem is persistent MUXADC battery voltage is not within the range 250 - 365 V. Check the battery voltage. See the Energy Storage Unit service manual Met X-ray generator not available Switch system oft/on Call service if problem is persistent The Xray function has been disabled because the A gonerator board is reporting thatthe battery Cchargor's fuse has blown. Replace the fuse I problem persists, replace the ESU. BATT_CHARGER SWITCHED OF M382 X-ray generator not available Switch system off/on Call service it problem is persistent The X-ray function has been disabled because the RA generator board is reporting that the battery charger has been switched off by the software, ‘Check the ESU functioning. BATT_VALARM _3MA_ONLY M385 Battery weak, HDF is disabled. ‘Charge battery. Call sorvice if problem is persistent ‘The battery voltage Is low. Battery at end of life? Replace the ESU if needed... EOL_WARNING M383 The battery is near the end of life. See the BY Family / Volume 1 (01.0) SMC 3-35 Copyright © 2001 Phiins Medical Systems Nedertans BY. vALL RIGHTS RESERVED.