OTIMO EXEMPLO DE ARTIGO - Chauke e Danile - Modelo de Aprendizagem

Proposta de um modelo de aprendizagem
organizacional sustentado pela inovação

Cláudio Chauke Nehme & Daniele Lucena Ribeiro.
Resumo Abstract
&TUFBSUJHPÏSFTVMUBEPEFJORVJFUBÎÜFTQSPmTTJPOBM This paper was inspired in the following professional
FDJFOUÓmDBBSFTQFJUPEFiDPNPTFQPEFEFTFOWPM and scientific question: “how could be developed a
WFS VN QSPDFTTP EF BQSFOEJ[BHFN PSHBOJ[BDJPOBM learning organization process, in a really sustainable
FNVNBJOTUJUVJÎÍPHFOVJOBNFOUFEFDPOIFDJNFO way, for a knowledge institution?” It is presented a
UP EFGPSNBBTFNBOUFSBTVTUFOUBCJMJEBEFEPQSP specific methodology approach for strategic innova-
DFTTP "QSFTFOUBTF VN DPOTUSVUP NFUPEPMØHJDP tion management, which deals with a synergic pro-
QBSUJDVMBSQBSBHFTUÍPFTUSBUÏHJDBEBJOPWBÎÍPCBTF cess between learning organization and high per-
BEPOBTJOFSHJBFOUSFBQSFOEJ[BHFNPSHBOJ[BDJPOBM formance teams. This methodology approach was
FFRVJQFTEFBMUPEFTFNQFOIP"QSPQPTUBNFUP applied and analyzed in a suitable innovation en-
EPMØHJDBGPJBQMJDBEBFBOBMJTBEBFNBNCJFOUFBEF vironment. Summing up, relevant results and rec-
RVBEPQBSBJOPWBÎÍP"PmOBM EFTDSFWFNTFBMHVOT ommendations to future applications are described.
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Keywords: Learning Organization; Innovation Man-
ÎÜFTGVUVSBT
agement; High Performance Teams; Knowledge
Palavras-chave: "QSFOEJ[BHFN 0SHBOJ[BDJPOBM Management; Strategic Management.
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1. Introdução
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2. Fundamentação teórica
2.1. Aprendizagem organizacional

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FMFBQSFTFOUBPUFSDFJSPDJSDVJUPEFBQSFOEJ[BHFN
PVtriple-loop.
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TFHVFNBNFTNBMJOIB
EFSBDJPDÓOJPBQSFTFOUBEBQPS"SHZSJT ȴȼȼȵ ȴȼȼȼ
0single-loopSFTPMWFQSPCMFNBTWJTÓWFJT TFN
DPOTJEFSBSPQPSRVÐEFTVBFYJTUÐODJB "SHZSJT ȴȼȼȵ Qȴȴȵ
1FSDFCFNTFPTFSSPTFBMUFSBNTFBT
BÎÜFTRVFMFWBNBFMFTFNRVFTVBOBUVSF[BTFKBRVFTUJPOBEB+ÈOPdouble-loopPTFSSPTOÍPQP
EFNTFSDPSSJHJEPTTJNQMFTNFOUFDPNBEFmOJÎÍPEFOPWBTBÎÜFT²OFDFTTÈSJPBMUFSBSPTWBMPSFT
GVOEBNFOUBJTRVFHPWFSOBNBTBÎÜFT²PRVF"SHZSJT ȴȼȼȵ Qȴȴȷ
EFmOFDPNPiBQSFOEFSVNB
OPWBUFPSJBw1BSBFMF double-loop
i
ÏPQSPDFTTPEFGB[FSQFSHVOUBTOÍPBQFOBTTPCSFGBUPTPCKFUJWPT NBTUBNCÏNTPCSFBT
SB[ÜFTFPTNPUJWPTQPSUSÈTEFMFT"BQSFOEJ[BHFNdouble-loopJODFOUJWBBTQFTTPBTBFYBNJ
OBSFNTFVQSØQSJPDPNQPSUBNFOUP BTTVNJSFNSFTQPOTBCJMJEBEFQPSTFVTQSØQSJPTBUPTPV
QFMBBVTÐODJBEFMFT FBSFWFMBSFNJOGPSNBÎÜFTQPUFODJBMNFOUFBNFBÎBEPSBTPVFNCBSBÎPTBT
DBQB[FTEFQSPEV[JSNVEBOÎBHFOVÓOBw "3(:3*4 ȵȳȳȴ QȻȷ
+ÈOBBQSFOEJ[BHFNtriple-loop PBNCJFOUFFTUBCFMFDFPDPOUFYUPDPNVNPOEFPTBUPSFTTFSF
MBDJPOBNFJOUFSBHFNBQBSUJSEBTTVBTQSØQSJBTFTUSVUVSBTJOEJWJEVBJT5SBUBTFEBCVTDBEFVNB
JOUFSQSFUBÎÍPDPMFUJWBRVFJOUFHSFBTJOUFSQSFUBÎÜFTJOEJWJEVBJT ,0'."/ ȵȳȳȵ Qȷȼ
"QFTBS
EBTEJGFSFOÎBTEFFTUSVUVSBTJOFSFOUFTBDBEBTFS BBQSFOEJ[BHFNEFDPOUFYUPPDPSSFRVBOEPPT
BUPSFTSFWJTBNTFVTNPEFMPTNFOUBJTTPCVNBNFTNBQFSTQFDUJWBEFDPOUFYUP&TTFQSPDFTTP
QFSNJUFBBQSFOEJ[BHFNJOEJWJEVBMFGBWPSFDFBBQSFOEJ[BHFNNÞUVB TFDPNQBSUJEPPFTQBÎP
EFSFnFYÍPTPCSFBSFWJTÍPEPTNPEFMPTNFOUBJTEVSBOUFPQSPDFTTPEFSFMBDJPOBNFOUPFJOUF
SBÎÍPEPTBUPSFT
5BM RVBM #"5&40/ ȴȼȺȼ

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'06$"6-5 ȵȳȳȷ
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DPNP VN QSPDFTTP B TFS DPNQSFFOEJEP F FOUFOEJEP QPS VNB BSRVFPMPHJB POEF P DPOUFYUP
FNFSHFDPNPVNSFRVJTJUPGVOEBNFOUBMQBSBPSFHJTUSPEB)JTUØSJB0VTFKB TBCFSFDPOUFYUPTF
JOUFSSFMBDJPOBNWJBVNQSPDFTTP QFSNJUJOEPBBQSFOEJ[BHFN
1SPQPTUBEFVNNPEFMPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBMTVTUFOUBEPQFMBJOPWBÎÍP 
'JOBMNFOUF BRVFTUÍPEFGVOEPEFDPNPPTFSIVNBOPMJEBDPNTVBFTUSVUVSB QTÓRVJDB DPS

QPSBMFFNPDJPOBM
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/FTUBTQFTRVJTBT3FJDIEFNPOTUSBRVFPTFS
IVNBOPFTUSVUVSBTFEFGPSNBBTFQSPUFHFSEBTNBMFEJDÐODJBTEBWJEBFEFTFVQSPDFTTPEF
BNBEVSFDJNFOUPFDSFTDJNFOUP DSJBOEPiDPVSBÎBTwFNTVBFTUSVUVSB JTUPÏ iDPVSBÎBTwRVFJO
UFSSFMBDJPOBNGPSUFNFOUFBQTJRVF PDPSQPFBFNPDJPOBMJEBEF"MÏNEJTUP 3&*$) ȵȳȳȶ
EF
GFOEFRVFBDBVTBEPiFODPVSBÎBNFOUPwBEWÏNEFVNQSPDFTTPSFQSFTTJWP OBUVSBMEBTPDJFEBEF
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UFOUÈWFM RVFBTJOUFSWFOÎÜFTOBTiDPVSBÎBTwOÍPUÐNBDBQBDJEBEFEFUSBOTGPSNBÎÍPTVTUFOUÈWFM
EPTFS RVFFNDVSUPQSB[PPTFSTFBVUPPSHBOJ[BSFFTUSVUVSBOEPTVBTiDPVSBÎBTwPSJHJOBJT1PS
UBOUP DPNPFGFUJWBNFOUFMJEBSDPNBTiDPVSBÎBTw "QSPQPTUBEFGFOEJEBOFTUFBSUJHPÏPEFSF
DPOIFDJNFOUPEBFTUSVUVSB DPNQFUÐODJBT EFCJMJEBEFT iDPVSBÎBTw
FNQSPMEPBQSJNPSBNFOUP
EBTDPOEJÎÜFTEPJOEJWÓEVPQBSBFWPMVJS SFTQFJUBOEPTVBTiDPVSBÎBTwBPJOWÏTEFDPOGSPOUÈMBT
%JBOUFEPFYQPTUP BTCBTFTUFØSJDBTBEPUBEBTOPSFGFSJEPBSUJHPBTTVNFNRVFBBQSFOEJ[BHFN
ÏJNQMÓDJUBËOBUVSF[BIVNBOB GSVUPEBJOUFSBÎÍPDPNPNFJPF QSJNBSJBNFOUF VNGFOÙNF
OPTPDJBM5FNFNTVBFTTÐODJBPSFTQFJUPËTFTUSVUVSBTIVNBOBT PVTFKB PSFDPOIFDJNFOUPEP
PVUSPDPNPEJGFSFOUFFMFHÓUJNPFBNBOVUFOÎÍPEBEJHOJEBEFIVNBOBGSFOUFËTTVBTDPVSBÎBT
QPJTBENJUFRVFBTWFSEBEFTIVNBOBTTÍPEFQFOEFOUFTEPTJTUFNBEFQFSDFQÎÍPTFOTPSJBMFEB
DPOTDJÐODJBEFDBEBJOEJWÓEVPFFMBTTØTFSJBNBCTPMVUBTFVOJWFSTBJTTFPQFSDFCFSFPQFOTBS
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1PSDPOTFRVÐODJB BTTVNFTF
PEJSFJUPGVOEBNFOUBMEPPVUSPËFYJTUÐODJBFËBRVJTJÎÍPEFDPOTDJÐODJBQBSBMJEBSDPNBTEJ
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FBFTUSVUVSBPSHBOJ[BDJPOBM$PSSPCPSBPEFTFOWPMWJNFOUPEFDPNQFUÐODJBTFEFFTUSVUVSBTF
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OPSUFJBNBÎÜFT
2.2. Equipes de alto desempenho

&NWÈSJPTNPNFOUPTBTJOTUJUVJÎÜFTOFDFTTJUBNEFDJEJSRVBMDBNJOIPTFHVJSFN)ÈBQPTTJCJMJ
EBEFEFFMBTTFHVJSFNQSJPSJUBSJBNFOUFSFGFSFODJBJTFYUFSOPTRVFMIFTUSBHBNNBJTTFHVSBOÎBF
DFSUF[BT/PFOUBOUP FTUBBCPSEBHFNMIFTMJNJUBN QPJTPTHSBOEFTEFTBmPTJOTUJUVDJPOBJTFEP
 $MÈVEJP$IBVLF%BOJFMF3JCFJSP
NVOEPJOUFSSFMBDJPOBEPDPMPDBNOBTEJBOUFEPEFTDPOIFDJEP EPJODFSUP$POTFRàFOUFNFO
UF TFHVSBOÎBFDFSUF[BTEJSFDJPOBNBDBNJOIPTKÈQFSDPSSJEPTFQFOTBEPT QFSNJUJOEPSFTUSJUPT
HSBVTEFMJCFSEBEFEPTTJTUFNBTJOTUJUVDJPOBJT1PSPVUSPMBEP TBCFSMJEBSDPNJODFSUF[BTFEFT
DPOIFDJNFOUPSFNFUFBOFDFTTJEBEFEFQSPTQFDÎÍP QMBOFKBNFOUP SFDPOIFDJNFOUPFEFTFO
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&TUBTDBSBDUFSÓTUJDBTEFNBOEBNVNTJTUFNBEJOÉNJDPBEBQUBUJWP DPNWÈSJPTHSBVTEFMJCFSEBEF
F QPSUBOUP DPNQMFYP²OFTUFDPOUFYUPRVFBTEJTDVTTÜFTTPCSFBJNQPSUÉODJBEBTFRVJQFTEF
USBCBMIPHBOIBNVNBBUFOÎÍPFTQFDJBM
"T FNQSFTBT QFSDFCFSBN RVF BT FRVJQFT QPEFN QSPEV[JS NBJT F NFMIPSFT TPMVÎÜFT QBSB PT
QSPCMFNBTEPRVFPTJOEJWÓEVPTTFQBSBEBNFOUF TÍPDBQB[FTEFNFMIPSBSPEFTFNQFOIPEPJO
EJWÓEVPRVBOEPBUBSFGBSFRVFSNÞMUJQMBTIBCJMJEBEFT KVMHBNFOUPFFYQFSJÐODJBT& FNHFSBM BT
FTDPMIBTGFJUBTQPSFMBTTÍPNBJTBDVSBEBTFDSJBUJWBT1PTTVFNNBJTnFYJCJMJEBEFFSFBHFNNFMIPS
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BUVBNFRVFBIBCJMJEBEFDPMFUJWBEFHFSBSBTQJSBÎÜFTDPNQBSUJMIBEBTQFSQBTTBQFMBRVBMJEBEF
EBTJOUFSBÎÜFTIVNBOBTRVBOUPËHFSBÎÍPEFSFBMJEBEFTDPNVOTTFHVOEPPNFTNPDPOUFYUP
1BSB(PMECBSH ȴȼȼȸ BQVE#BOEFJSB ȵȳȳȵ Qȶȴ

VNBFRVJQFQSFDJTBBUFOEFSBTFJTDPOEJÎÜFTCÈ
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DPNQSPNFUJNFOUPȶ
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MIPSEFTFNQFOIPOBTPMVÎÍPEFQSPCMFNBT TFKBNBJTFmDJFOUFOBJNQMFNFOUBÎÍPEFTPMVÎÜFT
DPNNBJPSGBDJMJEBEFEFDPNVOJDBÎÍP (0-%#"3( ȴȼȼȸBQVE#"/%&*3" ȵȳȳȵ Qȶȷ

4FHVOEP-PTBEB ȴȼȼȻ
BTFRVJQFTEFUSBCBMIPTÍPDBSBDUFSJ[BEBTDPNPFRVJQFTEFBMUPEFTFN
QFOIPRVBOEP TJNVMUBOFBNFOUF FMBTBUJOHFNTVDFTTPBDJNBEBNÏEJBFNTVBTBUJWJEBEFT FMF
WBEBTBUJTGBÎÍPEPTTFVTDMJFOUFToRVFSTFKBNJOUFSOPT RVFSTFKBNFYUFSOPToFTFVTNFNCSPT
QPTTVFNRVBMJEBEFEFWJEB1BSB-PTBEB BTFRVJQFTPVPSHBOJ[BÎÜFTEFBMUPEFTFNQFOIP
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TÍPBRVFMBTCFNTVDFEJEBTFNTVBTNJTTÜFT PVOFHØDJPT
FRVFNBOUÏNBTDPOEJÎÜFT
EFTVTUFOUBÎÍPEFTVDFTTPRVFSFBMJ[BNTPOIPTJOEJWJEVBJTFDPMFUJWPTPVPCUÐNSFTVMUBEPT
QPTJUJWPTBDJNBEBNÏEJBFBTTVNFNMJEFSBOÎBOPTFVDBNQPEFBUVBÎÍP DPOGPSNFJOEJDB
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DBQBDJEBEFEFBQSFOEJ[BHFNȶ

DPOIFDJNFOUPEPTEJTUJOUPTHSVQPTEFJOUFSFTTFRVFQPEFNTFSBGFUBEPTQPSTFVTEFTFNQF
OIPTȷ
DPNQFUÐODJBFDPOIFDJNFOUPTSFMBDJPOBEPTDPNPTOFHØDJPTPVNJTTÜFTȸ
BUJUVEFDP
1SPQPTUBEFVNNPEFMPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBMTVTUFOUBEPQFMBJOPWBÎÍP 
PQFSBUJWBȹ
BMUBSFTQPOTBCJMJEBEFȺ
DMBSF[BEFPCKFUJWPTFȻ
DPNQSPNJTTPDPNUPEPTPTTFVT
NFNCSPT EJSJHFOUFTFDPMBCPSBEPSFT
/FTUFBSUJHP BTTVNFTFPNPEFMPNFUBBQSFOEJ[BHFNQSPQPTUPQPS-PTBEBF)FBQIZ ȵȳȳȷ

DPNPVNBSFGFSÐODJBQBSBBQPJBSPQSPDFTTPEFHFTUÍPEBTFRVJQFTEFUSBCBMIP QPJTBQBSUJSEBT
BWBMJBÎÜFTEFEFTFNQFOIPEFTTBTFRVJQFTQPEFTFJOGFSJSPTFMFNFOUPTRVFEFWBNTFSHFSJEPT
QBSBPCUFOÎÍPEFBMUPEFTFNQFOIP5SBUBTFEBBCPSEBHFNEB$PNQMFYJEBEFPCTFSWBEBTFHVO
EPPFOGPRVFEB"QSFOEJ[BHFN0SHBOJ[BDJPOBM&TQFDJmDBNFOUF PDPODFJUPEFNFUBBQSFOEJ
[BHFNoDPNPDPODFJUPEFBQSFOEFSBBQSFOEFSoDBSBDUFSJ[BVNBPSHBOJ[BÎÍPRVFÏDBQB[EF
BVNFOUBSTVBQSPEVUJWJEBEFBUSBWÏTEFVNQSPDFTTPDPOUÓOVPEFEJTTPMVÎÍPEFBUSBUPSFTRVF
GFDIBNQPTTJCJMJEBEFTEFBÎÍPFBHFSBÎÍPEFBUSBUPSFTRVFBCSFNQPTTJCJMJEBEFTEFBÎÍPFGFUJWB
6NBUSBUPSÏTJTUFNBFTUBCJMJ[BOUFRVFJOUFHSBBÎÍP FNPÎÍPFDPHOJÎÍP BUSBJOEPBDPOEVUBFN

GBDFEFVNBDPOmHVSBÎÍPEJOÉNJDBFTQFDÓmDB0TBUSBUPSFTQPEFNTFSDMBTTJmDBEPTDPNPQPO
UPmYP DJDMPMJNJUFQFSJØEJDP VNGPSNBUPEFUPSPRVBTFQFSJØEJDP PVDBØUJDPSFOPWBEPSDPN
QMFYPS -04"%")&"1): ȵȳȳȷ

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MBÎÜFTEFTFVTDPNQPOFOUFT0VTFKB BDPOFDUJWJEBEFEPTJTUFNBEJOÉNJDPBEBQUBUJWPÏBCPS
EBEBQPS -04"%")&"1): ȵȳȳȷ
BUSBWÏTEPNexi JTUPÏ iQBESÜFTEFDPOEVUBTGPSUFNFOUF
JOUFSSFMBDJPOBEBTRVFTFTVTUFOUBNQPSNFJPEPUFNQPFOUSFPTNFNCSPTEFVNBFRVJQFF
JOEJDBNVNQSPDFTTPEFNÞUVBJOnVÐODJBw"DPOFDUJWJEBEFOFTUFNPEFMPFTUÈSFMBDJPOBEBËT
TFHVJOUFTWBSJÈWFJTEFJOUFSSFMBDJPOBNFOUPQFTTPBMCJQPMBSFTJOEBHBÎÍPQFSTVBTÍPQPTJUJWJEBEF
OFHBUJWJEBEFTJNFTNPPVUSP/FTUFNPEFMP PNexi FNTÓOUFTF UFNBDBQBDJEBEFEFBWBMJBSP
ÓOEJDFEFEFTFNQFOIPEBTFRVJQFTBMUPNÏEJPCBJYP
-PTBEB)FBQIZ ȵȳȳȷ
EFNPOTUSBNRVFBWBSJÈWFMCJQPMBSQPTJUJWJEBEFOFHBUJWJEBEFÏTVm
DJFOUFQBSBEFUFSNJOBSBDPOFDUJWJEBEFEBFRVJQFTJTUFNB&OUFOEFTFQPSQPTJUJWJEBEFBSFMBÎÍP
EFSFGPSÎPQPTJUJWPFOUSFNFNCSPTEFVNBFRVJQF EFGPSNBDPODPSEBOUFBNBOJGFTUBÎÜFTEF
VNEPTNFNCSPTEBSFMBÎÍPFNRVFTUÍP%FGPSNBDPOUSÈSJB BOFHBUJWJEBEFÏPCTFSWBEBBUSBWÏT
EBSFMBÎÍPEFSFGPSÎPOFHBUJWPFOUSFNFNCSPTEFVNBFRVJQF EFGPSNBEJTDPSEBOUFBNBOJGFT
UBÎÜFTEFVNEPTNFNCSPTEBSFMBÎÍPFNRVFTUÍP
/FTUFBSUJHP BQSJODJQBMDPOUSJCVJÎÍPEBBCPSEBHFNQFMB.FUBBQSFOEJ[BHFNÏBEFJOTQJSBÎÍPF
FNQJSJTNPEFDPNPBQFTRVJTBWFNTFOEPDPOEV[JEB)ÈVNBTÏSJFEFBUPSFTFOWPMWJEPTFHSBO
EFQPUFODJBMEFBQMJDBÎÍPEFTUBBCPSEBHFNQBSBBWBMJBÎÍPEPOÓWFMEFEFTFNQFOIPEBTFRVJQFT
FNRVFTUÍP/PFOUBOUP PGPDPEPBSUJHPFTUÈOPQSPDFTTPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBM0T
FMFNFOUPTEFEFTFNQFOIPTÍPRVBMJUBUJWPTFFNQÓSJDPT QPSÏNQSPKFUBEPTOPDPODFJUPEFDP
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 $MÈVEJP$IBVLF%BOJFMF3JCFJSP
2.3. Inovação
1BSBSFQSFTFOUBSBJOPWBÎÍP ,MJOFF3PTFOCFSH ȴȼȼȹBQVE04-0 ȵȳȳȷ
BQSFTFOUBNVNNP
EFMPRVFDPODFCFBJOPWBÎÍPDPNPiJOUFSBÎÍPFOUSFBTPQPSUVOJEBEFTEFNFSDBEPFBCBTF
EFDPOIFDJNFOUPFDBQBDJEBEFTEBFNQSFTBw 04-0 ȵȳȳȷ Qȷȶ
DPOGPSNFBQSFTFOUBEPOB
'JHVSB/ÍPTFUSBUBEFVNNPEFMPFNRVFTFVTFTUÈHJPTTÍPVNBTVDFTTÍPJOJOUFSSVQUBF
DPOTUBOUF$BEBFTUÈHJPQPTTVJTVCQSPDFTTPTEFSFTVMUBEPTJOEFUFSNJOBEPT%JBOUFEBJODFS
UF[B QBSBTVQFSBSEJmDVMEBEFTFODPOUSBEBTOPEFTFOWPMWJNFOUP WPMUBTFBFTUÈHJPTBOUFSJP
SFTFBCSFNTFDJDMPTEFfeedback FOUSFUPEBTBTQBSUFTFOWPMWJEBTOPQSPDFTTP+ÈBQFTRVJTB
EFTDPOFYBEPDPODFJUPEFTFSBQFOBTVNBGPOUFEFJEÏJBT DPNQSPNFUFTFDPNBTPMVÎÍPEPT
QSPCMFNBTFNRVBMRVFSFTUÈHJP TFNQSFRVFBCBTFEFDPOIFDJNFOUPEBPSHBOJ[BÎÍPOÍPGPS
TVmDJFOUFQBSBSFTPMWÐMPT
i2VBOEPPTQSPCMFNBTTVSHFNOPQSPDFTTPEFJOPWBÎÍP DPNPJOGBMJWFMNFOUFPDPSSFSÈ VNB

FNQSFTBMBOÎBNÍPEFTVBCBTFEFDPOIFDJNFOUPTOBRVFMFNPNFOUPQBSUJDVMBSoRVFTF
DPNQÜFEFSFTVMUBEPTEFQFTRVJTBTBOUFSJPSFTFFYQFSJÐODJBQSÈUJDBFUÏDOJDB0TJTUFNBEF
QFTRVJTBTBTTVNFBTEJmDVMEBEFTRVFOÍPQVEFSFNTFSSFTPMWJEBTDPNBCBTFEFDPOIFDJNFO
UPTEJTQPOÓWFJT BNQMJBOEPB BTTJNDPNTVDFTTPw 04-0 ȵȳȳȷ Qȷȶ
1FTRVJTB
$POIFDJNFOUP
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1SPKFUP 3FEFTFOIB %JTUSJCVJ
.FSDBEP QSPESV[
EFUBMIBEP F F
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FFOTBJP QSPEV[ DPNFSDJBMJ[B
BOBMÓUJDP
Fonte: (OSLO, , p. )
Figura 1. .PEFMPEF*OPWBÎÍP
/FTTFNPEFMPJOUFSBUJWPEPQSPDFTTPEFJOPWBÎÍP ÏQSJNPSEJBMEFTUBDBSRVFiVNBFNQSFTBOÍP
JOPWBTP[JOIB QPJTBTGPOUFTEFJOGPSNBÎÍP DPOIFDJNFOUPTFJOPWBÎÍPQPEFNFTUBSUBOUPEFO
USP DPNPGPSBEFMBw -&.04 ȵȳȳȳ

1SPQPTUBEFVNNPEFMPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBMTVTUFOUBEPQFMBJOPWBÎÍP 
3. Estudo de caso
&TUBQFTRVJTBGPJEFTFOWPMWJEBOPÉNCJUPEP$FOUSPEF$JÐODJBF5FDOPMPHJB $$5
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OB%JSFUPSJBEF%FTFOWPMWJNFOUPF*OPWBÎÍP %%*
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EF*OPWBÎÍP /*

3.1. O Centro de Ciência e Tecnologia (CCT)

"USBWÏTEFQSPDFTTPTEFDPOTPMJEBÎÍPEFTFVT$FOUSPTEF&YDFMÐODJBOBTÈSFBTEF(FTUÍPEP
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$$5QMBOFKPVBMDBOÎBSTFVJEFBMQSPNPWFOEPBUVBÎÜFTJOPWBEPSBTOPNFSDBEPCBTFBEBTFN
FTUVEPTQSPTQFDUJWPT 6$# ȵȳȳȹ

%FTEFTVBDSJBÎÍP QPSNFJPEFMPOHPFBNQMPQSPDFTTPEFOFHPDJBÎÍPRVFFOWPMWFVEFTEFTFVT
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PQSFTTVQPTUPEFDSJBSQBSDFSJBTRVFQVEFTTFNBMBWBODBSTVBTFTUSBUÏHJBTF QPSDPOTFRàÐODJB
QSJPSJ[BSTVBJOUFHSBÎÍPDPNPVUSPTDFOUSPTEFÈSFBEB6$# FDPNP/ÞDMFPEF*OPWBÎÍP /*

FP&TDSJUØSJPEF/FHØDJPT
0$$5DPOTJEFSBWBGVOEBNFOUBMBEFmOJÎÍPEFFTUSBUÏHJBTQBSBBJNQMBOUBÎÍPEFVNBDVMUVSB
EFJOPWBÎÍPDPNPPCKFUJWPDPOTPMJEBSFEFTFOWPMWFSDPOUJOVBNFOUFBQPMÓUJDBEF$FOUSPTEF
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® ÏQPDB PT PCKFUJWPT FTQFDÓmDPT EP QSPDFTTP EF JNQMBOUBÎÍP EB DVMUVSB EF JOPWBÎÍP GPSBN
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t 5SB[FSEJGFSFODJBMDPNQFUJUJWPQBSBB6$#$$5
 $MÈVEJP$IBVLF%BOJFMF3JCFJSP
t (FSBS NPEFMP EF EFTFOWPMWJNFOUP EF DPNQFUÐODJB QPS NFJP EB (FTUÍP EP $POIF
DJNFOUP EB *OUFMJHÐODJB 0SHBOJ[BDJPOBM F EB 5FPSJB EB $PNQMFYJEBEF RVF QSPNPWB B
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t (FSBSNPEFMPEFHFTUÍPQFEBHØHJDBDPNCBTFOPDPODFJUPFOBQSÈUJDBEBJOUFSEJTDJQMJ
OBSJEBEFFEBDSJBUJWJEBEF
t 1PTJDJPOBSPTFTUVEBOUFTEB6$#$$5FNVNDFOÈSJPFDPOÙNJDP TPDJBMFBNCJFOUBMRVF
QSPNPWBBTVTUFOUBCJMJEBEFQFTTPBM SFHJPOBMFOBDJPOBM
t 1PTJDJPOBSB6$#$$5DPNPGPOUFFQSPWFEPSBEFGPSNBEPSFTEFPQJOJÍPOPTUFNBTFT
USBUÏHJDPTEFTVBDPNQFUÐODJBQBSBBTPDJFEBEF
0QBOPSBNBJOJDJBMQBSBFMBCPSBÎÍPEBTFTUSBUÏHJBTGPJBOBMJTBEPTFHVOEPUSÐTQPOUPTEFWJTUB
RVFTFEFTEPCSBNFNDPOTJEFSBÎÜFT /&).& ȵȳȳȹ
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t $POTJEFSBÎÜFTEFFTTÐODJBBDBEÐNJDBQBSBP5FNB*OPWBÎÍP
− 4JOFSHJBFOUSFPTWÈSJPTOÓWFJTBDBEÐNJDPTJOUSBDFOUSPTEFFYDFMÐODJB
− "DPMIJNFOUP F BQPJP OB JOUFHSBÎÍP F GPSUBMFDJNFOUP EBT ÈSFBT BDBEÐNJDBT FN
JODVCBÎÍP
− 4JOFSHJBFOUSF($5*F."3)OBTJOUFSGBDFTEFQPTTJCJMJEBEFTEFBÎÍPFTUSBUÏHJDB
− 4JOFSHJBFOUSFP$$5FPTPVUSPTDFOUSPTEFÈSFBEB6$#OBTJOUFSGBDFTEFQPTTJCJMJEB
EFTEFBÎÍPFTUSBUÏHJDB
− .PEFMPEFHFTUÍPEFSFMBDJPOBNFOUPCBTFBEPOPTDPODFJUPTEFBQSFOEJ[BHFNPSHB
OJ[BDJPOBM EJOÉNJDBDPNQMFYBEFFRVJQFT DPHOJÎÍPFSBDJPDÓOJPEFQSPDFTTPTQBSB
HFSBÎÍPEFDPNQFUÐODJB
t $POTJEFSBÎÜFTNFUPEPMØHJDBT
− %FTFOWPMWJNFOUPFPVBDPNQBOIBNFOUPTEFFTUVEPTQSPTQFDUJWPTSFDFOUFT
− (FTUÍPFTUSBUÏHJDBEFJOPWBÎÍPQPSNFJPEPDPODFJUPEF1MBUBGPSNBEF*OPWBÎÍP
− %FTFOWPMWJNFOUPEBTFTUSBUÏHJBTEP$$5QFMBØUJDBEFQBSDFSJBTDPNPTTFUPSFTQSP
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− (FTUÍPEF1% DPOTJEFSBOEPHFTUÍPEFQSPKFUPT EFQPSUGØMJP FQSPDFTTPTBWBMJBUJWPT
t $POTJEFSBÎÜFTEFJNQMFNFOUBÎÍP
− &TDPMIBEF1%FTUSBUÏHJDBT
− $BQBDJUBÎÍPEFMÓEFSFTDPPSEFOBEPSFTEFQSPKFUPEF1%FNHFTUÍPEFQSPKFUPT
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QSPKFUPTFportfolios.
− 3FMBDJPOBNFOUPTJOÏSHJDPDPN/ÞDMFPEF*OPWBÎÍPFDPNP&TDSJUØSJPEF/FHØDJPT
4. Metodologia da pesquisa
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QSJODJQBJTFMFNFOUPTNFUPEPMØHJDPTBEPUBEPTTFSÍPTVDJOUBNFOUFBQSFTFOUBEPT
Objetivo geral:
*OWFTUJHBSPQSPDFTTPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBMFNFRVJQFTRVFUFOIBNQPSPCKFUJWPP
EFTFOWPMWJNFOUPEFJOPWBÎÍPFNVNBPSHBOJ[BÎÍPEFDPOIFDJNFOUP DPNPJOUVJUPEFUPSOBS
PQSPDFTTPEFBQSFOEJ[BHFNVNBBÎÍPTVTUFOUÈWFM
Objetivos específicos:
t *EFOUJmDBSDBSBDUFSÓTUJDBTEPQSPDFTTPEFJOPWBÎÍPRVFEFNBOEBNDPOUJOVBNFOUFQSP
DFTTPTEFBQSFOEJ[BHFNPSHBOJ[BDJPOBM
t *EFOUJmDBSQSPDFTTPTEFBQSFOEJ[BEPFNFRVJQFTPSJFOUBEBTBPTEFTBmPT NFUBTFDBSBD
UFSÓTUJDBTEPQSPDFTTPEFJOPWBÎÍP
t %FmOJSQBSÉNFUSPTEFVNNPEFMPQBSBHFTUÍPEPTQSPDFTTPTEFBQSFOEJ[BEPRVFGBWPSF
ÎBNBDPOTUSVÎÍPEFFRVJQFTEFBMUPEFTFNQFOIP
%JBOUFEPTPCKFUJWPTBQSFTFOUBEPT BDPNQSFFOTÍPEPSBDJPDÓOJPEFEFTFOWPMWJNFOUPEBQFTRVJ
TBQPEFTFSPCUJEBBQBSUJSEPMapa de Investigação.
4.1. O Mapa de investigação

"QØTBOÈMJTFEBTGPOUFTQSJNÈSJBT FOUSFWJTUBTGPSBNSFBMJ[BEBTDPNP%JSFUPSEP$FOUSPEF$J
ÐODJBF5FDOPMPHJB $$5
MÓEFSEPQSPDFTTPEFJNQMBOUBÎÍPEFVNBDVMUVSBEFJOPWBÎÍPOFTTB
ÈSFBEFDPOIFDJNFOUP0TFMFNFOUPTSFMFWBOUFTWJODVMBEPTBPQSPDFTTPEFBQSFOEJ[BHFNGPSBN
NBQFBEPTFBHSVQBEPT DPOTJEFSBOEPPTPCKFUJWPTEFTUBQFTRVJTBFPTQSPDFTTPTQPMÓUJDPT FTUSB
UÏHJDPTFPQFSBDJPOBJT POEFP$$5BTTVNJVPQBQFMEFBHFOUFQPMÓUJDP"5BCFMBȴFTTB.BUSJ[
EF*OWFTUJHBÎÍP
 $MÈVEJP$IBVLF%BOJFMF3JCFJSP
Tabela 1. .BUSJ[EF*OWFTUJHBÎÍP
Objetivos Elementos
7JTÍP&YUFSOBEP$$5
%JGFSFODJBM$PNQFUJUJWP
(&3"-
1PMÓUJDP 4VTUFOUBCJMJEBEFEF&TUVEBOUFT/ÓWFJT1FTTPBM
*OWFTUJHBSPQSPDFTTPEF 3FHJPOBMF/BDJPOBM
P
BQSFOEJ[BHFNPSHBOJ[BDJPOBM *EFOUJEBEFF1SJODÓQJPT0SHBOJ[BDJPOBJT
r
FNFRVJQFTRVFUFOIBNQPS
P
PCKFUJWPPEFTFOWPMWJNFOUP
c $$5'PSNBEPSEF0QJOJÍP
EFJOPWBÎÍPFNVNB
F 1BSDFSJBT*OUFSOBTF&YUFSOBT
PSHBOJ[BÎÍPEFDPOIFDJNFOUP
s &TDPMIB1%&TUSBUÏHJDBQBSBP.FSDBEP
DPNPJOUVJUPEFUPSOBSP
s &TUSBUÏHJDP "VUPPSHBOJ[BÎÍP
QSPDFTTPEFBQSFOEJ[BHFN
P 1MBTUJDJEBEF
VNBBÎÍPTVTUFOUÈWFM
"EBQUBÎÍPEB&TUSVUVSB
*OUFMJHÐODJB0SHBOJ[BDJPOBM
"NCJÐODJB
$POFYÍP
P 1PMÓUJDP
&41&$¶'*$0o&
$FOUSPTEF&YDFMÐODJB
r
*EFOUJmDBSDBSBDUFSÓTUJDBTEP Triple-loop
P
QSPDFTTPEFJOPWBÎÍPRVF
c
EFNBOEBNDPOUJOVBNFOUF 1MBOFKBNFOUP
F
QSPDFTTPTEFBQSFOEJ[BHFN &TUSBUÏHJDP "WBMJBÎÍP%FTFNQFOIPF1SPEVUJWJEBEF
s
PSHBOJ[BDJPOBM 1FOTBNFOUP0SHBOJ[BDJPOBM
s
P
0QFSBDJPOBM (FTUÍP
%FTFOWPMWJNFOUPEF$PNQFUÐODJBT 0&1 0&1

0&1
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1FTRVJTB*OUFSEJTDJQMJOBS 0&1
1PMÓUJDP 4POIPT 0&1
P
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"QSFOEJ[BHFNEF$POUFYUP 0&1
r
*EFOUJmDBSQSPDFTTPTEF $PVSBÎBT 0&1
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BQSFOEJ[BEPFNFRVJQFT 1FOTBNFOUP0SHBOJ[BDJPOBM 0&1
c
PSJFOUBEBTBPTEFTBmPT NFUBT .FUBBQSFOEJ[BHFN 0&1

F
FDBSBDUFSÓTUJDBTEPQSPDFTTP
s
EFJOPWBÎÍP *OUFSEJTDJQMJOBSJEBEF 0&&
s
P $SJBUJWJEBEF 0&&
&TUVEPT1SPTQFDUJWPT 0&&
&TUSBUÏHJDP
(FTUÍPEF1PSUGØMJP 0&&
$BQBDJUBÎÍPFN(FTUÍP1SPKFUPT 0&&
1MBOPTEF/FHØDJP 0&&
(FTUÍPEF3FMBDJPOBNFOUPT 0&1
P
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%FmOJSQBSÉNFUSPTEFVN $PPQFSBÎÍP$PNQFUJÎÍP 0&1
P
NPEFMPQBSBHFTUÍPEPT $PSFTQPOTBCJMJEBEF 0&&
c
QSPDFTTPTEFBQSFOEJ[BEPRVF
F
GBWPSFÎBNBDPOTUSVÎÍPEF 1MBUBGPSNBEF*OPWBÎÍP 0&&
s
FRVJQFTEFBMUPEFTFNQFOIP &TUSBUÏHJDP $PNVOJDBÎÍP 0&&
s
P .FNØSJB0SHBOJ[BDJPOBM 0&&
Fonte: Ribeiro ().
1SPQPTUBEFVNNPEFMPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBMTVTUFOUBEPQFMBJOPWBÎÍP 
0TFMFNFOUPTSFGFSFOUFTBPPCKFUJWPHFSBMGPSBNPCTFSWBEPTBPMPOHPEFUPEBBJOWFTUJHBÎÍPEB
EJTTFSUBÎÍP QPSTFSJOFSFOUFBPQSØQSJPFTUVEPEFDBTP0PCKFUJWP&ȴGPJFYQMPSBEPBPMPOHPEB
QFTRVJTBEPDVNFOUBMFEBTFOUSFWJTUBTEPMFWBOUBNFOUPQSFMJNJOBS+ÈPTFMFNFOUPTEPTPCKFUJ
WPT&ȵF&ȶGPSBNJORVJSJEPTQPSNFJPEFRVFTUJPOÈSJPFSFQSFTFOUBNBÞMUJNBFUBQBEFDPMFUB
EFEBEPT
4.2. Questionário de coleta de dados

"DPOGFDÎÍPEPRVFTUJPOÈSJPEFDPMFUBEFEBEPTDPOTJEFSPVEPJTQÞCMJDPTEJTUJOUPT0QSJNFJSP
JOUFSOPËPSHBOJ[BÎÍPQFTRVJTBEB QSPGFTTPSFTEBTÈSFBTEF(FTUÍPEP$POIFDJNFOUPF5FDOPMPHJB
EB*OGPSNBÎÍP F.FJP"NCJFOUFF3FDVSTPT)ÓCSJEPT+ÈPTFHVOEPBCSBOHFFTQFDJBMJTUBTFNJOP
WBÎÍPFVNBDPOTVMUPSBEFNBSLFUJOHFEFTFOWPMWJNFOUPEFQBSDFSJBT GBNJMJBSJ[BEBDPNPUFNB
0TFTQFDJBMJTUBTFYUFSOPTRVFQBSUJDJQBSBNEFTTBQFTRVJTBGPSBNDPOUBUBEPTBQBSUJSEFGØSVOT
EFJOPWBÎÍPPVEFDPOUBUPTEJSFDJPOBEPT DPOTJEFSBOEPBSFMFWÉODJBEBTBUJWJEBEFTEF1% HFT
UÍPEFJOPWBÎÍP NBSLFUJOHFEFTFOWPMWJNFOUPEFQBSDFSJBTFNFNQSFTBTQÞCMJDBTFQSJWBEBT
4ÍPFYFNQMPTEFGØSVOTEFJOPWBÎÍPBPTRVBJTBQFTRVJTBGPJFODBNJOIBEBȴ
'ØSVNEF*OPWB
ÎÍPEB'(7&"&41 'VOEBÎÍP(FUÞMJP7BSHBTo&TDPMBEF"ENJOJTUSBÎÍPEF&NQSFTBTEF4ÍP
1BVMP
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'ØSVN#SBTJM'SBOÎBEF*OPWBÎÍPF$PPQFSBÎÍP5FDOPMØHJDBEB6'3(4 6OJWFSTJEBEF
'FEFSBMEP3JP(SBOEFEP4VM
ȶ
/ÞDMFPEF1PMÓUJDBF(FTUÍP5FDOPMØHJDB 1(5641
4ÍPJOT
UJUVJÎÜFTWJODVMBEBTËTDPOTVMUPSJBTFTQFDJBMJ[BEBTFEFTFOWPMWJNFOUPEFQBSDFSJBTȴ
.POJUPS
(SPVQFȵ
/BUVSB
&TTBDPOTVMUBFYUFSOBUFWFQPSJOUVJUPBWBMJBSBDPOFYÍPFOUSFBWJTÍPEFNFSDBEPFBSFBMJEBEF
JOUFSOB"JEFOUJmDBÎÍPOPNJOBMGPJPQUBUJWB&OUSFUBOUP GPJQPTTÓWFMDMBTTJmDBSPTQBSUJDJQBOUFT
QPSOÓWFMEFDPOIFDJNFOUP FTQFDJBMJTUB DPOIFDFEPS GBNJMJBS
VNBWF[RVFFTDPMIFSBNPBOP
OJNBUPBQFOBTȴȵ ȵȸȱEPTSFTQPOEFOUFT QFSDFOUVBMRVFOÍPJODMVJFTQFDJBMJTUBTFDPOIFDFEPSFT
EPUFNBJOPWBÎÍP.FTNPTFOEPSFBMJ[BEBUBMDMBTTJmDBÎÍP NBOUFWFTFQSFTFSWBEPPBOPOJNBUP
EPTQBSUJDJQBOUFTEFTUBQFTRVJTB
5. Análise de dados e resultados da pesquisa

&TUBUÓTUJDBT EFTDSJUJWBT CÈTJDBT F DPFmDJFOUFT EF DPSSFMBÎÍP GPSBN PT EPJT QSPEVUPT HFSBEPT B
QBSUJSEPTEBEPTDBQUVSBEPTOPRVFTUJPOÈSJPEFQFTRVJTB4FRVFODJBMNFOUFBOBMJTBEPT FMFTGPS
OFDFSBNFWJEÐODJBTQBSBDBSBDUFSJ[BSPDFOÈSJPEFBQMJDBÎÍPFDPSSPCPSBSBPCUFOÎÍPEPTSFTVM
UBEPTFTQFSBEPT
 $MÈVEJP$IBVLF%BOJFMF3JCFJSP
2VBOEPBOBMJTBEBTBTFTUBUÓTUJDBTEFTDSJUJWBTCÈTJDBT PCTFSWPVTFPDPOTFOTPFOUSFPTQBSUJDJ
QBOUFTRVBOUPËSFMFWÉODJBEPTFMFNFOUPTBCPSEBEPTOBTRVFTUÜFTEPRVFTUJPOÈSJPEFQFTRVJTB
WBSJÈWFJTFTUBUÓTUJDBT
1PEFTFSDPOTUBUBEBBDPOWFSHÐODJBEBTSFTQPTUBT DPOTJEFSBOEPPTWBMPSFT
BQSFTFOUBEPTBQØTPDÈMDVMPEBNFEJBOBFEBNÏEJBQPSRVFTUÍP"NCPTTFBQSFTFOUBNQSØYJ
NPTEFȷȳ EFTUBDBOEPRVFBFTDBMBEFSFMFWÉODJBRVFWBSJBEFȴBȸ BTBCFS ȸ
5PUBM ȷ
"MUB
ȶ
.ÏEJB ȵ
#BJYB ȴ
/FOIVNB
$POTJEFSBOEPPTWBMPSFTPCUJEPT DPODMVJVTFRVFUPEPTPTFMFNFOUPTBQSFTFOUBSBNBMUBSFMF
WÉODJBOPDFOÈSJPEFQFTRVJTB&VNBWF[RVFUPEBTBTWBSJÈWFJTFTUBUÓTUJDBTPCUJWFSBNEFTUBRVF
QSPTTFHVJSBNTFBTJOWFTUJHBÎÜFToBUSBWÏTEBBOÈMJTFEFDPSSFMBÎÜFToCVTDBOEPFMFNFOUPTRVF
DPODFOUSFNDBSBDUFSÓTUJDBTEFSFQSFTFOUBUJWJEBEFTJTUÐNJDB
5.1. Coeficientes de correlação

6NBWF[RVFBTFTUBUÓTUJDBTCÈTJDBTFWJEFODJBSBNRVFUPEPTPTFMFNFOUPTTÍPTJHOJmDBUJWPTBP
DPOUFYUP VUJMJ[PVTFPDPFmDJFOUFEFDPSSFMBÎÍPEF1FBSTPOQBSBJEFOUJmDBSPHSBVEFEFQFO
EÐODJBFOUSFPTFMFNFOUPTEBQFTRVJTB& BQBSUJSEFDSJUÏSJPTEFTFMFÎÍP DBQUVSBSFMFNFOUPTRVF
QVEFTTFNTFEJTUJOHVJSDPNPQPUFODJBJTBQPSUFTBPQSPDFTTPEFHFTUÍP DPNBQMJDBCJMJEBEFEJGF
SFODJBMOPQSPDFTTPEFBQSFOEJ[BHFNQPSUFSJNQBDUPTJTUÐNJDPFRVF QPSPVUSPMBEP QVEFTTFN
GBWPSFDFSBSFEVÎÍPEPTFTGPSÎPTOFDFTTÈSJPTBPCUFOÎÍPEFÐYJUPOPDPOUFYUPJOTUJUVDJPOBMEB
PSHBOJ[BÎÍPQFTRVJTBEB QPMÓUJDP mOBODFJSP JOGSBFTUSVUVSBFDPNQFUÐODJBTJOTUBMBEBT

0RVFTUJPOÈSJPEFQFTRVJTBGPJSFTQPOEJEPQPSȷȼDPMBCPSBEPSFT1BSBBWBMJBÎÍPEBTSFTQPTUBT
EVBTWJTÜFTEFBOÈMJTFGPSBNDSJBEBT"QSJNFJSB EFOPNJOBEBHFSBM FOHMPCBUPEPTPTSFTQPO
EFOUFT"TFHVOEB EFOPNJOBEBFTQFDJBMJTUB SFÞOFBQFOBTFTQFDJBMJTUBTFDPOIFDFEPSFTEPUFNB
JOPWBÎÍP5BMBHSVQBNFOUPDPSSFTQPOEFBȶȹ ȺȱEPOÞNFSPUPUBMEFQBSUJDJQBOUFT
2VBUSPNBQBTEFDPSSFMBÎÜFTGPSBNHFSBEPT DPOTJEFSBOEPBTEVBTWJTÜFTEFBOÈMJTFFPTFMF
NFOUPTBHSVQBEPTEFBDPSEPDPNBTTVQPTJÎÜFTFPTPCKFUJWPTFTQFDÓmDPTȵFȶ DPOGPSNFEF
NPOTUSBEPOBNBUSJ[EFJOWFTUJHBÎÍPEFTUBQFTRVJTB"5BCFMBȵEFTDSFWFPTNBQBTHFSBEPT
1SPQPTUBEFVNNPEFMPEFBQSFOEJ[BHFNPSHBOJ[BDJPOBMTVTUFOUBEPQFMBJOPWBÎÍP 
Tabela 2. .BQBTEF$PSSFMBÎÜFT
Mapa Visão Descrição
"QSFTFOUBBTDPSSFMBÎÜFToNBJPSFTRVF oFOUSFBT
.BQB(FSBMEF$PSSFMBÎÜFT
(FSBM SFTQPTUBTEFUPEPTPTQBSUJDJQBOUFT
.BQBEF$PSSFMBÎÜFT0& (&3"-F&41&$*"-*45" SFTQPTUBTWJODVMBEBTBPTFMFNFOUPTRVFDPNQÜFNPSFGFSJEP
PCKFUJWP
(&3"-F
.BQBEF$PSSFMBÎÜFT0& SFTQPTUBTWJODVMBEBTBPTFMFNFOUPTRVFDPNQÜFNPSFGFSJEP
&41&$*"-*45"
PCKFUJWP
.BQBEF4VQPTJÎÜFT (&3"-F "QSFTFOUBBTDPSSFMBÎÜFTFOUSFBTSFQPTUBTEBTQFSHVOUBT

$PSSFMBDJPOBEBT &41&$*"-*45" RVFFOHMPCBNBTTVQPTJÎÜFT

Fonte: Ribeiro ()
$POTJEFSBOEPRVFBCVTDBÏQPSFMFNFOUPTDPNQPUFODJBMEFSFQSFTFOUBUJWJEBEFTJTUÐNJDB IÈ
JOUFSFTTFFNSFMBÎÜFTQPTJUJWBTNBJTQSØYJNBTEFȴ2VBOUPNBJTQSØYJNPTEFȴ NBJTDPSSFMB
DJPOBEPTFTUÍPPTEBEPT&OUÍP PQSJNFJSPDSJUÏSJPEFTFMFÎÍPGPJFTUBCFMFDJEP WBMPSEFDPSUF

DPFmDJFOUFEFDPSSFMBÎÍPNBJPSPVJHVBMBȳ ȷȼ
"BOÈMJTFEBTDPSSFMBÎÜFTGPJCBTUBOUFSJDB DPNQMFYB FYBVTUJWBFEFUBMIBEB"TMJNJUBÎÜFTEFFT

QBÎPOÍPQFSNJUFNBQSFTFOUBSBDPNQMFUVEFEFTUBBOÈMJTF"WFSTÍPDPNQMFUBFTUÈEJTQPOÓWFM
FN3JCFJSP ȵȳȳȹ
4FSÍPBQSFTFOUBEPTBQFOBTPTHSÈmDPTTÓOUFTFTRVFFMVDJEBNBTBOÈMJTFTmOBJT
/P.BQBEF$PSSFMBÎÜFT0&ȵ SFGFSFOUFBPPCKFUJWPEFJEFOUJmDBSQSPDFTTPTEFBQSFOEJ[BEPFN
FRVJQFTPSJFOUBEBTBPTEFTBmPT NFUBTFDBSBDUFSÓTUJDBTEPQSPDFTTPEFJOPWBÎÍP RVBOEPDPO
TJEFSBEPTPTFMFNFOUPTBQSFTFOUBEPTOP.BQB(FSBMEF$PSSFMBÎÜFT PTFMFNFOUPT0&ȵ1ȶ 1P
MÓUJDBEFTFOWPMWJNFOUPDPNQFUÐODJBTFNSFMBDJPOBNFOUPT
0&ȵ1ȼ "NCJFOUFBNQMBDPOFYÍPF
BMUBQPTJUJWJEBEFEFHFTUÍP
F0&ȵ&ȴȳ 1SPKFUPQFEBHØHJDPEFTFOIBEPDPNBBCPSEBHFNEBJO
UFSEJTDJQMJOBSJEBEF
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0&ȵ1ȴȷ HFTUÍPEFQSPKFUPT
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ȳ ȸȺDPNPFMFNFOUPP0&ȵ1ȵ 1PMÓUJDBEFTFOWPMWJNFOUPDPNQFUÐODJBTOFHPDJBJT
FJHVBMBȳ ȸȳ
DPNPFMFNFOUPP0&ȵ1ȴ 1PMÓUJDBEFTFOWPMWJNFOUPDPNQFUÐODJBTUÏDOJDBT
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Geral 0,51 0,51

OE2P6 OE2P5
Especialista distintas visões de mundo 0,53 gestão inovação
e do compartilhamento imprime “os sonhos”
0,62
do contexto
0,58
0,56
OE2E11 OE2P3
Projeto pedagógico 0,49 Política desenvolvimento 0,63
abordagem da competências em
criatividade relacionamentos
OE2P7
0,71 Política que reconheça
0,62
OE2P8 e respeite limitações
0,54 0,58
Política de gestão que psiquicas individuais
0,53 compartilhe raciocínio 0,49
das estratégias inovação 0,50
0,56
OE2P1 0,63
0,49
Política,
desenvolvimento OE2E12
0,62
competências técnicas estudos prospectivos OE2P9
Ambiente ampla
0,50 0,69 0,66 conexão e alta
OE2P14 positividade de gestão
Gestão projetos
OE2P4
0,57 Sinergia entre áreas
0,68 e projetos
OE2P2 interdisciplinares
Política, 0,64
0,53
desenvolvimento
competências negociais
OE2E15 0,58
Planos de Negócio 0,56
OE2E13
0,50 Gestão de portfolio
OE2E10
0,49 Projeto pedagógico
0,49
abordagem da
0,54 interdisciplinaridade
Fonte: Ribeiro ().
Figura 2. .BQBEF$PSSFMBÎÜFT0&
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F 0&ȶ&ȵȳ (FTUÍP
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Geral
Especialista
0,54
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Gestão estratégica
OE3E21
processos estruturados e
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plataforma de inovação 0,57
articulados de
comunicação
QBSBHFTUÍPEPTQSPDFTTPTEFBQSFOEJ[BEPRVF 0,75
0,57 0,51
GBWPSFÎBNBDPOTUSVÎÍPEFFRVJQFTEFBMUPEF
TFNQFOIP RVBOEP DPOTJEFSBEPT PT FMFNFO OE2P22
Estratégia e repositórios 0,62
OE3P17
gestão de uma rede de
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organizacional
0,53
competências
PT FMFNFOUPT 0&ȶ1ȴȹ 1PMÓUJDB JOTUJUVDJPOBM

0,49
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Figura 3. .BQBEF$PSSFMBÎÜFT0&
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Geral
Política que reconheça
Especialista e respeite limitações
0,48
psiquicas individuais
0,23
0,53 0,25
S2Q24 0,13 S3Q25

Política que reconheça Política que reconheça
e respeite limitações 0,19 e respeite limitações
psiquicas individuais psiquicas individuais
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Tabela 3. &MFNFOUPTEFJOWFTUJHBÎÍPFMFJUPT
Elementos de investigação eleitos

Identificador do
Descrição do elemento de investigação
elemento
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0&1 1PMÓUJDBEFHFTUÍPRVFDPNQBSUJMIFSBDJPDÓOJPEBTFTUSBUÏHJBTEFJOPWBÎÍP
0&1 "NCJFOUFBNQMBDPOFYÍPFBMUBQPTJUJWJEBEFEFHFTUÍP
0&& &TUVEPTQSPTQFDUJWPT
0&1 1PMÓUJDBJOTUJUVDJPOBMEFHFTUÍPEFSFMBDJPOBNFOUPT
0&1 (FTUÍPEFVNBSFEFEFDPNQFUÐODJBT
0&& 1SPDFTTPTFTUSVUVSBEPTFBSUJDVMBEPTEFDPNVOJDBÎÍP
0&& &TUSBUÏHJBTFSFQPTJUØSJPTEFNFNØSJBPSHBOJ[BDJPOBM
0TFMFNFOUPT0&ȵ1ȶ 0&ȵ1ȼ 0&ȶ1ȴȹ 0&ȶ1ȴȺ 0&ȶ&ȵȵGPSBNTFMFDJPOBEPTQPSBQSFTFOUBSFN

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5.2. Quanto às questões subjetivas do questionário de pesquisa

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6. Conclusões
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"%*;&4 *²QSFDJTPNVEBSBOUFT*OColetânea HSM Management.Inovação e Mudança: autores e

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Q
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'-&63: "'-&63: .5-Aprendizagem e inovação organizacional4ÍP1BVMP"UMBT
'06$"6-5 .&TUSBUÏHJB 1PEFS4BCFS$PMFÎÍP%JUPT&TDSJUPT*7'PSFOTF6OJWFSTJUÈSJB
@@@@@@""SRVFPMPHJBEPTBCFS'PSFOTF6OJWFSTJUÈSJB
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/&).& $$Políticas do Centro de Ciência e Tecnologia – CCT para inovação6OJWFSTJEBEF$BUØMJDB

EF#SBTÓMJB#SBTÓMJB%' "QSFTFOUBÎÍPFNTMJEFTFN."*

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______. Gestão de Organizações4ÍP1BVMP&EJUPSB"UMBT
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______. A Quinta Disciplina4ÍP1BVMP&EJUPSB#FTU4FMMFS
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OTIMO EXEMPLO DE ARTIGO - Chauke e Danile - Modelo de Aprendizagem

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OTIMO EXEMPLO DE ARTIGO - Chauke e Danile - Modelo de Aprendizagem

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Proposta de um modelo de aprendizagem

organizacional sustentado pela inovação

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2.1. Aprendizagem organizacional

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2.2. Equipes de alto desempenho

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3.1. O Centro de Ciência e Tecnologia (CCT)

4.1. O Mapa de investigação

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4.2. Questionário de coleta de dados

5. Análise de dados e resultados da pesquisa

5.1. Coeﬁcientes de correlação

Mapa Visão Descrição

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Geral 0,51 0,51

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Fonte: Ribeiro ()

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Elementos de investigação eleitos

Fonte: Ribeiro ()

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5.2. Quanto às questões subjetivas do questionário de pesquisa

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