Professional Documents
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CMGT 556 Education Specialist
CMGT 556 Education Specialist
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CMGT 556 Week 1 Discussion The Case for Letting Business Solve
Social Problems
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Review “Chapter Two Case: Michael Porter on TED – The Case for
Letting Business Solve Social Problems” at the end of Ch. 2 of Business
Driven Technology.
How can the concepts discussed by Michael Porter help with the
decision making process for managers at the three different managerial
levels?
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You are a consultant that specializes in Enterprise Resource Planning
(ERP). You have been hired by a small start-up manufacturing company,
with less than 500 hundred employees that specializes in electronic
devices. The CEO of the company would like to incorporate a
management support system (MSS) into the organization to help in
making business decisions. This system will allow managers at the
different levels to easily retrieve information from various databases in
the organization to assist them in running scenarios, performing what-if
analyses, and tracking organizational performance to determine goal
achievement. You’ve been asked by leadership to present an MSS to
help Company ABC understand how to integrate an MSS into their
organization and how it will help them gain a competitive advantage
over other companies. Throughout this course, you will be completing
different assignments that will apply to this company.
Comparison chart
How the three levels of management will utilize the system and the
value to each level
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Review Scenario 2, “Starting Your Own Business,” in the “Making
Business Decisions” section at the end of Ch. 4 of Business Driven
Technology.
Think about the scenario of starting your own business. What business
would your start-up be?
What three CSFs and KPIs would you use that would help measure
success of your business? Be sure that your metrics include CRM and
SCM metrics to make the determination.
Why are these metrics appropriate and how will they indicate success to
you?
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Suggest three to five metrics that would help the business gauge success
Explain why each metric will help the business determine success
Discuss the affect the evolution of data, information, business
intelligence and knowledge have on the chosen organization
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Navigate to Inc. and find this year’s current Coolest College Start-ups
article. Choose one of the start-up organizations listed.
Explain how the business could benefit from using CRM, SCM, and
ERP to establish themselves in the marketplace. What strategy would
you suggest for the success of SCM in that organization? Be sure each
enterprise system is included in your answer and keep “systems
thinking” in mind.
Is the company using a SCM system software? Are there other software
packages that would work better? If so, what would you suggest?
Explain your answer.
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The CEO of the startup company you are working with from Week 1
asked you to attend the executive steering committee meeting. The
committee is looking to implement a new SCM system. The
manufacturing company does not currently have a SCM system and does
not believe there is a need for one. The lack of having one causes the
company to have occasional operational issues, which results in a loss of
revenue. The executive steering committee has asked you to research the
different SCM system software packages available and create a
comparison chart of the different packages. They would also like you to
provide a summary that will give a recommendation for what SCM
system the organization should use.
Research at least four SCM system software packages.
Product
Deployment
Demand Planning
Import/Export Management
Inventory Management
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Cost
Write a 1-page summary that will help the executives determine what
SCM system and strategy to use that will ensure success. Be sure to
include the following in your summary:
How the supply chain will help the company succeed and correct the
operational issues.
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What would you suggest as best practices that should be used for a CRM
to be successful? Explain your answer.
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Review “Chapter Twelve Case: Five Famous ERP Failures” at the end
of Ch. 12 of Business Driven Technology. Review each of the five
examples mentioned in the case.
Consider the company you currently work for or a company you have
worked for in the past as you respond to the following in a minimum of
175 words:
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Select three packages from your research and create a table summarizing
the results of your research. Be sure to compare and contrast how each
package handles SCM, CRM, and ERP.
Table of comparisons
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From a security perspective, would you use your social security number
in advertising?
What type of marketing campaign would you use to avoid this type of
exposure?