Listen and Say It Right in English! When to Use Formal J and Everyday oyListen & Say It Right in English! When to Use Formal and Everyday English NINA WEINSTEIN R National Textbook Company Nie a division of NTC Publishing Group * Lincolnwood, Minois USA & &PYCCKVi ASbIK® MUCKBA 1991\___UNITI GREETINGS (\} Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Feeling Good Formal English 1. Hello. Howare you? 1. Hi. How's it going? ~ 2. Fine, thank you. And you? 2. Not bad. How about you? 3. Fine, thanks. 3. Great. 4, Ohno. I have to be going. I 4. Uhoh. I’ve got to get moving. have a meeting at ten. T’ve got a meeting at ten. 5. It-was nice to see you. 5. It was great seeing you. Feeling Bad 1. Hello. How are you? 1. -Hi. How’s it going? 2. I’'mnot doing very well. [have 2. Not so good. I’ve got acold. acold. 7 3, Oh? I’m sorry to hear that. 3. Oh? That’s too.bad. 4, Well, I’m sure I'll recover soon. 4. Well, I'll be just like new in no time. 5. Take care of yourself, and I 5. Take it easy, and I hope you * , hope you feel better soon. Everyday English get better soon. Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation.‘\) Part lI-Formal or Everyday? Listen to the tape. You will hear all of the sentences - from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. iT = VRS aa ee 16. a z 12, Sat Wegey ia 3. EM DUN aera Bite ONY Se Ce aE NE a 19. Bites a sia Deep aE ae ual [Al Part I The conversation below is written in formal English. Rewrite it using everyday English. weLLe= | f TrWAS NICE HOw 8ee - | [Te see You. you?Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder . as necessary. . senna: Hi, _____it Ganon), Not bad.- 4 3) JENNA: ‘ood. I've got a cold. 6 rans . Whemney One ts Oh @) @) 10) aeaNAS | Dome worry. Tbe 2b oe Sin in an) (12) (3) (a4) gason: ) Well, 22h - Pll call you later, but I’ve (16) (ayy (18) (19) —___- —___—_ —__— now. I’ve got a class at ten. (20) (2p (22) JENNA: It was —________ you. 3) A) JASON: Re ES face ea t00. (25) (26) 7) | a Other Useful Expressions Everyday Formal | How are you doing? How are you? Not too bad. Allright. OR OR [can’t complain Fine.‘1 Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. It's Monday morning. You had a wonderful weekend. a. Greet your teacher. b. Greet your best friend. 2. It's Monday morning. You had a terrible weekend. a. - Greet your best friend. b. Greet your teacher.UNIT 2 SMALL TALK | Part | Listen to the tape. You will hear the pairs of sentences below. The fifst sentence in each pair will be in formal English, and the second will be in everyday English. In an Elevator with a Stranger Formal English Everyday English 1. What floor would you like? 1, What floor? 2, Fifth, please. 2. Fifth, please. 3. Beautiful weather we're 3. Great weather, isn’t it? having, isn't it? s " 4. Yes. | enjoy hot weather. 4. Yeah. I really love hot weather. 5. Well, have a nice day. 5. Well, have a good day. In an Elevator with an Acquaintance * 1. Hello, Fred.dow are you? 1. Hi, Fred. How are you doing? 2. Fine. Just fine. And you? 2. Great. Just great. And you? 3. Fine. How is work going? 3. Great. How’s work? " 4, Oh, it’s yery busy. What about 4. Oh, it’s really crazy. How you? about you? 5. Things are a little slow now, 5. Things are a little slow now, but I’m sure we'll be busy but I'm sure they'll pick up again soon. Give my regards soon, Say hello to your . to your family. family for me. i Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation,(\) Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 3 6. 11. 16. 2. 1 12. 17. 3. 8. i3. 18. iS gy a Yas je 5. 10. 15. 20. (A! Part I ‘The conversation below igs written in formal English. Rewrite it using everyday English.(A! Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. GOING UP? Wham erent! ee a? a) @) (3) @) Peer at A ah aN 5) (6) m 8) ; RICHARD: Great. . What floor? @ G0) KAREN: Seven, Ay hs ae yi (12) G3) RICHARD: Oh, it’s eal Sade) We're supposed to have our new project finished by Friday. KAREN; Will you? ricHarp: Well, ] hope se, —— —_-__ asa) 8) (a9 (20) 2) aber (Objet as AE now, but (22) (23) (24)\" (25) (26) I'm sure soon. Here’s my floor! @) (8) 9) Be sure to for me. (30 GD (32) 3) 4) You will hear either a cardinal number (“seven”) or an ordinal number (“seventh”) in answer to the question “What floor?” Z 8' a Other Useful Expressions Everyday Formal Idon’t have a minute to myself. I’m very busy. I'm as busy as a bee. IAI Role- play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. You're in a long line at the bank... a. with strangers. b. with an acquaintance. 2. You're in a long line at the supermarket . . . a. with someone from work/school. b. with strangers. 2— 1301UNIT 3 MORE SMALL TALK 4 Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Being Introduced at a Party Formal Eng! Everyday Engl 1. Juan Valdez, this is Carlos Ramirez. Carlos works for a computer company. Carlos, this is Juan, Juan is studying computers in college. How do you do?! Hello. What do you plan to do when you complete college? 4, I'd like to become a computer programmer. What do you think about opportunities in that field? 5. I think the opportunities are very good. Here’s my card. Why don’t you give me a call when you graduate and I'll see what I can do for you. ee ‘Americ 5. Juan, this is Carlos. Carlos works for a computer company. Carlos, Juan. Juan’s studying computers in college. How are you?! Hi. What do you plan to do when you finish college? Become a computer programmer. What do you think my chances are in that field? I think your chances are really good. Here’s my card. Give me call when you graduate and T'll see what I can do. thake hands when they meet. If two men meet, either can offer a hand first; if two women meet, either can offer a hand first; if a woman and a man meet, the man waits for the woman to offer her hand. 10Introducing Yourself at a Party Hello. I’m Tim Johnson. 2. It’s nice to meet you. I’m Steve Goldsmith. It’s a wonderful party. How do you know the host? 3. We play golf together. And you? 4. We met in college. What kind of work do you do? 5. I'ma businessman. What kind of work do you do? 4 5. Hi. I'm Tim Johnson. Nice to meet you. I’m Steve Goldsmith. Great party. How do you know the host? We play golf together. How about you? We met in college. What do you do for a living? I’m a businessman. What do you do? Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. (\) Part I-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. 11, 16. 2. a 12. 17. 3. 8. 13. 18. 4. 9. 14, 19. 5. 10. 15. 20. —(A) Part Ill The conversation below is written in formal English. Rewrite it using everyday English. ‘JUAN VALDEZ, THIS 15 CARLOS RAMIREZ . CARLOS WORKS FOR A_ | | WHEN VOU COMPLETE COLLEGE ? COMPUTER COMPANY. CARLOS, THIS Cone TT 1S JUAN. JUAN IS STUDYING COM- 10 LIKE To ‘COM: PUTERS IN COLLEGE. PUTER PROGRAMMER, WHAT Qi Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. ToM: Tom Johnson. @ JERRY: Jerry Goldsmith. @ @ ® @ Mm !When Americans meet for the first time, they usually say “It was nice to meet you" at the end of the conversation. 12Tom: JERRY: JERRY: TOM: JERRY: TOM: JERRY: arty, isn’t it? (8) (9) (0) ay (12) Laas How do you know the host? We work together. any Ce) I work with computers. programmer. QD Really? My uncle works with computers. What____do? (22) (23) He's in computer repair. How interesting. Well, I’m getting a little thirsty. I think I'll go and find something to drink. Other Usetul Expressions Everyday Formal How’s it going? How do you do? How are you doing? How are you? Nice meeting you. It’s nice to meet you. It’s a pleasure meeting you. 13Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Introduce your new boyfriend/girlfriend to your parents. 2. Introduce yourself to an interesting-looking person at a party.UNIT 4 GIVING A COMPLIMENT Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. At Work Formal English 1. Have you had an opportunity to look over my report yet? 2. Yes. As a matter of fact, I did. What do you think? I think you did a wonderful job. The sales figures you included were especially helpful. a dl 5. Thank you very much. 5. Socially 1. What a beautiful house! 1. 2. Thank you.' We recently 2 redecorated. 3. It’s gorgeous! 3. 4. Would you like to see our new 4. patio? 5. Vd love to. 5. Everyday English Have you had a chance to look over my report yet? Uh huh, As a matter of fact, I did. What do you think? You did a super job. The sales figures were really helpful. Thanks. What a beautiful house! Thanks.' We just redecorated. It’s dynamite! Do you want to see our new patio? Sure. ‘Americans generally accept a compliment by saying “Thank you.” They often add more information about the thing being complimented. Example: “What a beautiful suit!” ‘Thank you. I just bought it last week.”[>| Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. ‘\) Part II-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1, 6. 11. 16. 2. a 12. 17. 3. 8. = 13. 18. 4. 9. 14, 19. 5. 10. 15. 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. WHAT 00 YOU THINK 2 1d I THINK You DID A WONDER- FUL JOB. THE SALES FIGURES YOU INCLUDED WERE ESPECIALLY HELPFUL. HAVE YOU HAD AN OPPORTUNITY TO Look OVER my REPORT VET?KIM: KIM: A Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice, First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. YOU DID A GREAT JOB dampiueeriemnralinsennyiedanmmenmainiiiiath a (2) (3) (4) a Liust redecorated. 5 It’s . Did you do it by yourself? STI, I cient et Se eye SP ene MD (8) (9) (10) (11) RENO, (COR FINI OI pce esi eerereie cccresenryemiaraniowe (12) (13) (14) (15) (16) Thank you. I_____ ______ doing it. x (17) (18) ms Other Useful Expressions Everyday Formal Youdida great job. You dida superlative job. super wonderful dynamite fine terrific (an) excellent 17Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. \ Compliment your best friend on his/her new outfit. 2. You're the boss. Tell one of your employees what a wonderful job he’s doing. 18UNIT 5 CRITICIZING AND DISAGREEING [Al Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Criticizing Formal English Everyday English 1, What did you think of the 1, How'd you like the movie? movie? 2. Well, it was nothing special 2. Oh, it was okay.' 3. What was your criticism? 3. What didn’t you like? 4. I thought the ending was 4, I thought the ending was the terrible. I don’t like sad pits. I hate sad endings. endings. 5. Lagree. 5. Me too. Disagreeing 1. What did you think of the 1. How'd you like the movie? movie? 2. Well, it was nothing special. 2. Oh, it was okay. 3. What was your criticism? 3. What didn’t you like? It was difficult for me to 4. It was hard to imagine John imagine John Wayne as a Wayne as a businessman. businessman. That ruined the That destroyed the movie for movie for me. me. 5. That’s a good point, but I 5. That’s a good point, but I think? John Wayne did a good think? John Wayne did a good job. I think it was the script job. It was the script that was that was bad. lousy. ‘When Americans describe something as “okay,” that means it’s nothing special. It often means they don’t really like something. Americans like to exaggerate. When they like som ‘great,” wverage” is nothing special ‘That's a good Y . "iw a very useful expression meaning “What you're saying is interesting, but I disagree.”Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. Part li-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. 11. 16. 2. i 12. 17. 3. 8. 13. 18. 4, 9. 14. 19. 5. 10. 15. 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English.VICKIE: NANCY: VICKIE: NANCY: VICKIE: NANCY: VICKIE: Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. +___— the movie? a) (@) @ @ It was (5) (6) Oh? ___ 7 @M (8) (9) (10) . Also, it was hard to imagine (12) Mick Jagger as president of a computer company. Well, the script aaa That the movie for me. (a3) (14) (15) (16) an” a8) (19) (20) the ending really saved the movie. Yeah? Yeah. I sad endings. (21) (22) 'Mick Jagger is the lead singer for the rock group The Rolling Stones. 21A) Everyday It was °a bomb. the pits. » lousy. a disaster. [Al Role - Other Useful Expressions Formal Tt was play ~ bad. awful. terrible. poor. Imagine yourself in the following situations, For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Your friend and you have just seen a terrible movie. Neither of you liked it. 2. Your friend and you have just seen a movie. You liked it, but he/she didn’t. 22UNIT 6 MONEY Part | 10. IS ore go po Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Formal English Pardon me. How much is this wallet?! It’s $25.99 plus tax. Is it genuine leather? Yes, it is. All right. I'll take it. Will that be cash or charge? Check. Then I'll need to see two forms of identification—a driver's license and a major credit card. I don’t have two forms of identification. Will you accept a fifty-dollar traveler’s check? Fine. That comes to $27.55. Out of $50? $27.65, .75, $28, $29, $30, $40, and $50.? Thank you very much, and come again. 10. SrASTe wp Everyday English Excuse me. How much is this wallet?! $25.99 plus tax. Is it real leather? Yes. Okay. I'll take it. Cash or charge? Check. Then I'll have to have two ID's—a driver's license and a major credit card. I haven’t got two ID's. How about a fifty-dollar traveler's check? Okay. That comes to $27.55. Out of $50? $27.65, .75, $28, $29, $30, $40, and $50. ‘Thank you and come again. smetimes have a place for carrying coins. Men's lly, only women use a “purse,” which is a larger, often makeup, pens, keys, etc. ‘When Americans give change, they begin with the cost of the item, then they count back enough money to equal the amount you gave them, 23a Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. (A) Part lI-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. 11, 16. 2. a 12, 17. 3. 8. 13. 18. 4. 9 14, 19. 10. 15. 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. THENTL NEED 10 Ste Two roRMs | [FiNe. THAT comes To #2755. Is 25.49) | oF Dentircation-aprivers | | our or 8507 s27.65, 75,928, Puus TAX. | | License, ano AMAlOR ceeDIT | | #29,£30,¢40, AND *50. THANK Can YOU veRV MUCK, AND Come INSALESPERSON: $29.67, .68, .69, .70, .75, $30, $40, and $50. Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice, First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. DOLLARS AND CENTS meas (2 puree? (ly (2) (3) (4) (5) (6) SALESPERSON: _Let’s see. $27.99 plus tax. Ena 1a ate: Bnew Nr OLE ON () Sy (9) (10) SALESPERSON: Yes, weky, Okay 2 ah qy (12) (13) SALESPERSON; = ___ ei? (4) (16) Lisa: an aacespencon, Then 2 OR BU (1g) (19) (20) (21) (22) (23) i) a a Leas bo RO Be sO ot (30) (31) (32) (33) (34) (35) Do you take traveler’s checks? SALESPERSON: Okay. ——_____ $29.67. G37) usa: Here. (She hands her a $50 traveler’s check.) (39) (40) ai) (42) (43) WBA eet (4) (45) 25O) Everyday Formal Do you take credit cards? Will you accept a credit card? Al Role-play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Buy a pair of shoes in a discount store. 2, Purchase a suit in a very expensive department store. Pay for it with a check. 26UNIT 7 TELEPHONE Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Information* Formal English 1. What city, please? 2. West Los Angeles. 3. Yes? 4. Td like the number of Jim Morris. M-O-R-R-LS. 5. Just a moment. The number is 379-2113. Everyday English What city, please? West Los Angeles. Yes? Td like the number of Jim Morris. M-O-R-RLS. Just a moment. 379-2113. Calling a Business 1. Hunter Business Machines. May I help you? 2. Yes. I'd like to speak to Bob Schwartz. This is Tina Williams calling. 3. Mr. Schwartz is on another line. Would you care to hold? 4. Yes, thank you.. 5. Mr. Schwartz? How are you? 1. 2. 3. 4, 5. Hunter Business Machines. Can I help you? Yes. Bob Schwartz, please. This is Tina Williams. Bob’s on another line. Can you hold? Sure. Thank you. Bob? How are you doing? “NOTE: Conversations with the telephone operator are generally formal, Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation.A Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 4. 7. 10. 2. 5. 8. 3. 6. 9. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. wunteR Sf ves. rb Like | [me scnwaerz. AK TO | J IS ON ANOTHE!Part IV Ligten to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. (CAN | HELP YOU? RecePTIONIsST: Johnson Business Machines. ay @ @ gt erty @ tina: Yes. Bob Schwartz, please. This is Tina Williams. RECRPTSONGET: Bovis gg, ina: Just for a minute. I’m calling long distance. (A few minutes later) RECEPTIONIST: All right. Bob’s is free now. I can put you through.! mina: Bob?___________? This is Tina. a3) sos: ‘Fine, —_______? a am TINA) 2a as) ‘“to put someone through” means to ring the telephone number, to connect themOther Useful Expressions an operator-assisted call——a call you make with the help of the operator to dial directly to make the call without the operator’s help a person-to-person call—You pay for the call only if the person you’re calling is there. The operator LONG must help you make a DISTANCE : person-to-person call. CALLS 30 a station-to-station call — You pay for the call even if the person you’re calling isn’t there. Station-to-station is less expensive than person-to- person, a collect call__————— You don’t pay. The person you’re calling pays. The operator must help you make a collect call. Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. Call the information operator and ask him/her for the phone number of the student sitting next to you. Call the school where you are right now and ask to speak to your teacher,UNIT 8 FILLING IT UP Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Formal English What can I do for you? 2. Would you please give me ten dollars’ worth of regular unleaded? 3. Sure. Would you like me to check under the hood? 4. Yes, please. 5. You're a quart low on oil. 6. May Ihave a quart of Pennzoil 10/40?! 7. Sure. Would you like me to wash your windows? Yes, please. That cones to $11.75, Out of er $20? $11.75, $12, $13, $14, $15, and $20. Thank you very much and come again. 10. Thank you. PRe ee 10. Everyday English Can I help you? Could you please give me ten dollars’ worth of regular unleaded? You bet. Do you want me to check under the hood? Yeah, please. You're a quart low on oil. Can I have a quart of Pennzoil 10/40?! Sure. Do you want your windows washed? Yes, please. That'll be $11.75. Out of $20? $11.75, $12, $13, $14, $15, and $20. Thanks and come again. Thank you. NOTE: Conversations at gas stations are generally informal, 5) Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. type of motor oil for hot as well as cold weather. 31~ 2. 3. 4. 5. Su Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 6. 11. 16. 7. 12. 17. 8. 13. 18. 9. 14, 19. 10. 16. 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. “CAN DO FOR YOU? [wour You PLEASE Give evs Coen or REGULAR UNLEADED ? YOU'RE & QUART Low ONOIL._) [Twar COMES 041.15. 0F #207 MAY T HAVE A QUART OF PENNZOI 10-40? eG VOU LIKE HE SO Ene ONDER tHe eb? ‘SURE, WOULD YOU LIKE ME 70 Wish YOR WINDOWS 2Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. UNLEADED, PLEASE SAM: MN $10 (a) (2) (3) (4) 6) (6) haat (7) (8) (9) ATTENDANT; —__ . Do you eee ete ene (10) (a) (12) (13) (4) (15) 2 (16) (17) (18) sam: Yeah, please. ATTENDANT; (9) (20) (21) (22) (23) (24) sam: Is that bad? . ATTENDANT: _ It’s not good. BAR ee ee TN aia BO 80d. (25) (26) (27) (28) (29) (30) ATTENDANT: 1) (32) (33) (34) (35) (36) (37) sam: Do you think they need it? ATTENDANT: Only if you want to see out. sam: Okay. ATTENDANT; —__ _ $13.50. (38) (39) sam; Uh oh, Do you take (40) arrenpaNt: No. (continued on next page) 33aie ee? (41) (42) arrenpant: No. sam: How about a $100 traveler's check?! arrenpant: Too big. sam: All_____is a ten-dollar bill. (43) (44) ATTENDANT: Too small. sam: Uh, well, I think we're going to have a slight problem. Other Useful Expressions TYPES unleaded (gasoline) OF regular GASOLINE premium, super, or supreme (the most expensive) Please check the oil. battery water. radiator water. air in the tires. automatic transmission fluid. Please fill it up. = to put in as much gas as the tank will hold ‘\) Role-play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Have the gas station attendant fill it up.® 2. Get five dollars’ worth of gas and have the attendant check everything, because you're going on a trip. ‘American stores and businesses are often hesitant to take large currency. A $50 bill is probably the largest bill people will take without hesitation. 34oe Ee o UNIT 9 GETTING DIRECTIONS Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. On the Street Formal English We're lost. There’s a gas station. Why don’t we drive in and ask for directions? Excuse me. Could you tell me where Wilshire Boulevard is? We're lost. All right. Turn left out of the driveway over there. Then go straight for about a mile. You'll cross Santa Monica Boulevard. Right after that, you'll see Wilshire. Thank you very much. You’re welcome. Everyday English 1. We're lost. There’s a gas station. Let’s pull in and get directions. 2, Excuse me, Where’s Wilshire Boulevard? We're lost. 3. Okay. Turn left out of the driveway over there. Then go straight for a mile or so. You'll cross Santa Monica Boulevard. Right after that, you'll see Wilshire. 4, Thanks a lot. 5. Uh huh. Inside a Bullding Pardon me. Could you tell me where Room 240 is? All right. Go to the end of this hallway and turn left. You'll see an elevator. Yes. Take the elevator to the second floor and turn right. Room 240 will be on your left. Thank you very much. 1. Excuse me. Can you tell me where Room 240 is? 2. Sure. Go to the end of this hallway and turn left. You'll see an elevator. 3. Uh huh. 4. Take the elevator to the second floor and turn right. Room 240 'll be on your left. 5, Thanks a lot.\!') Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. 1 2. 3. 4. 5. (\} Part lI-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 6. - iL 16. i. 12. 17. 8. — 13. 18. 2. 14, 19. 10. 15. 20. Part Ill ‘The conversation below is written in formal English. Rewrite it using everyday English. Wee lost. Taere's A] Excuse Me. courd vou Tee YOULL CROSS SANTA GAS STATION. (ow Doty | IME WHERE WILSHIRE, (“4 MONICA BOULEVAK t ore % DIRECTIONS ? WeRe Lost. ‘DRIVE IN AND ASK FOR] RIGHT AFTE SEE WILSHIRE. ALL RIGHT. TURN LEFT. Our OF THE DRIVEWAY! Part IV Listen to the tape, You will hear a conversation using everyday English. You will hear the same conversa- tion twice, First listen to the whole conversation, Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. AROUND AND AROUND mary: You know, I think that sign looks familiar. steve: It should. This is the fifth time we’ve driven past it. MARY: (0) ay steve: Well, there’s a gas station straight ahead. mary: Oh good. steve: (To the attendant) —__. _____ Santa Monica a2) a3) a Boulevard? te a5) 06) atrenpant: Uh, this is Santa Monica Boulevard. steve: It is? ATTENDANT: Yes. What are you looking for? arrenpant: Oh. Okay. — \ steve: A little restaurant called “Around and Around.” ay 08) THUGS Then Ot (22) (23) (25) (26) (27) . You'll see a large yellow building (28) (23) (30) @Iy (32) @ steve: Okay. (continued on next page)ATTENDANT: Go inside and ——_-___)_____ (83) (34) (35) (36) (7) = - You'll see an elevator. Take it (38) (9) (40) SPCR eee > orentater —reiatite ateaiim mines SIND @ @ @ a) @) ae restaurant is right there. steve: Okay.——_.________. ay a8) atrenpaNt: Uh huh. mary: Do you know how to get there now? efave: *____ It's easy. Ie ) o & & & 5) 6) Turn right at the light. big red building. corner. third stop sign. 1; Role-play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. You're driving with a friend and you’ge lost. Pull into a gas station and get directions. 2. You're in a big building in New York City. Stop a stranger and ask for directions.UNIT 10 INVITING SOMEONE OUT Part | Listen to the tape: You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Formal English 2. Yes. I'm very hungry. 3, Ihear there's a good Japanese 3. restaurant near here. Would you like to go there for lunch? 4. Yes, but I'd like to take you 4, this time. 5. No. I invited you. 5. I’m famished. Are you hungry? L Everyday English I’m starving. How about you? Yeah. I’m so hungry, I could eat a cow.’ Thear there’s a good Japanese restaurant close by. Do you want to go there for lunch? Yeah, but it’s my treat? this time. Nope. I asked you.® (continued on next page) ‘I'm so hungry, I could eat a cow” is a common expression which illustrates the American tendency Ts to exaggerate, [t means “I'm very hungry.” My treat” meatis “I want to pay.” "The person who does the inviting usually pays. But often, especially in informal situations, each person pays for himself or herself, 39DAN: ERIC: DAN: ERIC: A = You're not? How about something small? I hear there’s a good coffee shop! (12) (15) (6) ay 2 (18) (19) (20) (21) cope EEN ge ee ee at Ee iepoeee (22) (23) (24) (25) (26) (27) due by the end of the day. Oh, a BH Can we take a @D (2) ay How about some time next week? (3) ——-- But it'll be NL (a (35) G6) a rn Or Tinsist. Oh, well, if you insist . . . Other Useful Expressions Everyda’ Formal I'm starving. I'm famished. dying of hunger. ravenous, so hungry, I could eat a horse. A coffee shop is a casual, inexpensive restaurant, 42[Al Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Decline a dinner invitation from a friend’s parents. 2. Accept a lunch invitation from a close friend. Offer to pay because your friend paid the last time.1 2. 3. 4. ‘Al \Coffee can be black, or with cream and/or sugar. UNIT 11 BREAKFAST Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Formal English Would you like coffee! to start? Yes, please. Are you ready to order? Yes. I'd like the bacon and eggs breakfast. How would you like your eggs? Over easy.” What kind of toast would you like? What do you have? White, wheat, rye, sour dough, or English muffins. Tl have an English muffin, please. Sep = ae pe 10. Everyday English Do you want coffee! to start? Please. Ready to order? Yeah. I want the bacon and eggs breakfast. How do you want your eggs? Over easy.? What kind of toast? What have you got? White, wheat, rye, sour dough, or English muffins. An English muffin, please. 4 Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation, 2Over-easy eggs are lightly fried on both sides. Eggs can also be cooked sunny-side up (fried on one side only), scrambled (mixed with milk, and then stirred and fried), soft-boiled (cooked in water in the shell), oF poached (cooked in water without the shell). 44Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” /if you hear an everyday sentence. De Ga ee 2. ee 12. 17. 3," Se 8. 13. 18. 4, a 9. 14, 19. Beep tea MS (tae 15. —______ 20. (Al Part Ill The conversation below is written in formal English. Rewrite it using everyday English. WOULD YOU Like MI PGR aeaT Eve ea | = (amae] Gams | Waciguait ae Se oY Cstuctiee ine Bacon’ AND | J YOU LIKE E MUFFIN, PLEASE. | peePart IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice, First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. RISE AND SHINE" WATT, Beso Cok aces rh ye at Te @ ( @ @ o © DIANE: DENNIS: (8) WAITRESS: | —___._______? 0) 1) DIANE: pb teeth Et a a a G3) a4) ay breakfast. WAITRESS: = ____ heeded pcr ier treet ? a8) Ty ay ay piaNe: Sunny-side up. | ARVN icles pte dindined tes meas (28) (29) (30) (31) warrress: White; wheat, rye, sour dough, or an English muffin. DIANE: : Please. (32) waitress: Okay. (She looks at Dennis.) DENNIS: Just coffee for me, please. (When they finish) penis: (To the waitress) Could I have the check, please?? "Rise and shine” means “wake up.” ‘When you want to get the waitress’ attention for any reason, never snap your fingers, clap, or get up to go and get her. Simply catch her eye when she looks at you. It’s all right to put your hand up to get her attention, 46warrasse, Here you sre, L{ FG BREAD’: LARGE OR SMALL A WOULD VOU CARE FoR] GLASS OF MILK? NYTRING TO DRINK?Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. LUNCHTIME warming) 7229. ju i? q (2) (3) pawn Yes. o MT (4) () (6) aM (8) (9) warrmmae!,) ut tal a? : (10) qa) (12) pavip; Uh,________________, please. (13) (4) (1s) (16) CANE codes aig tele? (7) (18) (19) pavip: Small. (Thirty minutes later) WaITRESS: 2 (20) (21) (22) (23) (24) (25) DAVIDs jot eI (26) en (28) (29) (30) warrress: Okay. Thank you. pavip: Thank you. (The check.is $5.30. He leaves an $.80 tip.) 4 I want a hamburger with everything on it (lettuce, tomato, pickle, onions, and ketchup). I want a turkey sandwich with everything on it (lettuce, tomato, mustard, and/or mayonnaise). aeRole - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide, Use “Other Useful Expressions” when possible. 1. Order lunch in an expensive restaurant. 2. Order lunch at a fast-food restaurant.UNIT 13 DINNER Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Formal English Would you like a cocktail? 2. Yes, please. I think I'd like a Bloody Mary.? Are you ready to order? No. I'd like a few more minutes, please. Fine. I'll be back in a few minutes. What would you like? I'd like the steak dinner. How would you like your steak? 9. Medium,’ please, A baked er SIH 2 potato‘ with sour cream and chives.® And salad with French dressing.’ 10. ‘Thank you very much. “Can I get you a ‘drink’?” usually refers to an alcoholi ‘want to drink?” can refer to either an alcoholic oF nor 10. Everyday Eng] Can I get you a drink?! Please. [ think I'll havea Bloody Mary.? ‘Are you ready to order? Not quite. I need a few more minutes. Okay. I'll come back in a few minutes. What can I get you? The steak dinner. How do you want your steak? Medium,’ please. A baked potato! with sour cream and chives. And salad with French dressing.® Thank you. irink. However, the question, “What do you lcoholic drink. “A Bloody Mary is a popular cocktail made of vodka, comalfe juice, and hot sauce, Other popular ude: whiskey sour (lemon or lime juice and whi y), Manhattan (dry vermouth, sweet and bourbon), screwdriver (vodka and orange juice), and white wine. If you want just liquor and ice, you should request a drink “on the rocks.” Example: “I'l! have Scotch on the rocks.” *A steak can be cooked rare, medium, or well done. ‘Other common ways potatoes are served include mashed and French fried. “Chives are in the onion family, and are similar to very thin green onions. “Other common salad dressings include Italian and thousand island. 52Oi Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. {\) Part lI-Formal or Everyday? Listen to the tape. You will hear all of the sentencee from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. a 16. 2. 1 12. as 17. 3. 8. 13. 18. 4. a 14, 19, 5. 10. 15. - 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. MEDIUM, PLEASE, A BAKED Borato wrrk Sook CREAM AND CANES AND. SALAD J [via FRENCH PRESSING. 0 NO. LD LIKE A FEW MORE MINUTES, PLEASE._ Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. ON THE ROCKS WAITER: a ens ca @ (2) (3) (4) © (6) sake: Please, oO ® ) do Gity ay ds) 0) ae) WAITER: . eae ett a: ade. a7) 8) 8) 0) vaKE: _—______, I need a few more minutes. ei) (3) (A few minutes later) WAITER: e eA? vake: The steak dinner. wairer: Soup or salad? Jake: Salad, please. With French dressing. WAITER), ANG. chummy EU, (28) (29) (30) (31) (32) (33) sake: Medium, please. wairer: Baked potato, mashed, or fries. JAKE: WAITER: (34) (35) (36) 7 (8) (9) (40) Thank you. French fries 54a Other Useful Expressions Everyday Formal Do you want a before-dinner Would you like a cocktail before drink? dinner? 1! Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Order dinner at a very expensive restaurant. 2. Order dinneY'at a coffee shop. 55UNIT 14 CONVERSATION DURING A MEAL Part | Syr * 7. 8. 9. 10. 'Aftercdinner drinks are often sweet. Some popular after-dinner drinks include: black Russian (coffee liqueur and vodka), grasshopper (créme de menthe, vodka, and cream), white Russian (coffee liqueur, Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Formal English How is your steak? Delicious. How is yours? Wonderful. Would you pass the salt, please? Here you are. Would you like some dessert? Oh, no thank you. I’m completely full. What about an after-dinner drink?" That sounds nice. Well, are you ready to leave? Yes. Thank you very much for the lovely dinner. It was my pleasure. We'll have to do it again sometime. Sen 10. ryday English How’s your steak? Super. How’s yours? Great. Could you pass the salt, please? Uh huh. How about some dessert? Oh, no thanks. I’m stuffed. How about an after-dinner drink?! That sounds great. Well, ready to go? Yeah. Thanks so much for the great dinner. I enjoyed it too. Let’s do it again sometime. 4 Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. vodka, and cream) Irish coffee (whiskey, coffee, and whipped cream), brandy, and cognac. 56Practice the dialogues above with a pa formal conversation, then do the entir ner. First do the entire eryday conversation. 1) Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1 6. 1l. 16. _ 2. enigma" Ng Lt 12. 17. 3. on 8. 13. be 18. 4. = 9. = 14, 19. wt 5. 10. 15. 20. (AI i Part Ill ~ ‘The conversation below is written in formal English. Rewrite it using everyday English. OW. NO THANK YOU. ARAN YOU VER MUCH FoR THE IM COMPLETELY FULL LOVELY DINNER. TT_WAS MY PLEASURE} WELL HAVE 10°00. (C AGAIN SOMETIME.ED: PATTY: ED: PATTY: ED: PATTY: ED: PATTY: ED: ED: PATTY: ED: Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then. when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. , MEDIUM RARE —— dinner. ear ay @ @ ia) o 6 @ @ @ ao ay Ub huh. Thanks. (A few minutes later) Well, Pe EN aa (13) as) (15) Oh, no thanks, —______ (16) ay a de think rt hopper. (22) 3) (24) a A eae An Irish coffee sounds good to me. (A few minutes later) Wel (25) (26) (27 a ayOther Useful Expressions Everyday Formal The steak was a little tough. The steak wasn’t very tender. I’m. stuffed. Tm full. about to pop. I couldn’t eat another bite. My eyes were bigger than my Late too much. stomach, Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide, Use “Other Useful Expressions” when possible. 1. You're eating out with someone you don’t know very well. 2. You're eating out with a good friend.UNIT 15 COMPLAINING ABOUT SERVICE (A) Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. In a Restaurant Formal English Everyday English 1. Pardon me.I ordered a “1. Excuse me. I ordered a medium steak and this one medium steak and this one is seems to be rare. rare. 2. Oh, really? 2. Oh? 3. I'd like to send it back to the 3. Could you take it back to the kitchen. kitchen? 4. Certainly. I'm sorry for the 4, Sure. Sorry for the mix-up. mistake. 5. That's all right. 5. No problem. In a Department Store 1, [purchased this tape recorder 1. I bought this tape recorder here last week and now it here last week and now it doesn’t seem to be working. doesn’t work. 2. Oh? May I take a look? 2. Hmmm. Let me see. 3. I brought my receipt. 3. I’ve got my receipt. 4. You're right. There’s 4. You're right. There’s something wrong with it. something wrong. Do you Would you like a refund, or do want afrefund,’ or do you want you want to exchange? it? to exchange? it? 5. T’dlike to exchange it, please. 5. I want to exchange it, please. ‘A refund means that you get your money back. 2An exchange means that you give your purchase back to the store and choose something of equal value, 60| Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. (\) Part IH+Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. = 6. 11. 16. 2. a - 12. a 17. 3. 8. 13. 18. ne 4. %. — ——.' FA, 19. 5B 10. _ 15. o 20. (Al Part Ii The conversation below is written in formal English. Rewrite it using everyday English, PARDON ME. I ORDERED 'D LIKE TO SEN! A MEDIUM STEAK AND | Jit BACK To THI SATS ALURIGHT. THIS ONE “SEEMS 70 BE4 } KITCHEN. RE. CERTAINLY. FOR THE MISPart IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. MALFUNCTION pan: Uh, a () SALESPERSON: Yes? DAN: _ tape recorder here last week © a ® ~ 8, ao SALESPERSON: What seems to be the problem? ban: Well, when I press “play,” it records, and when I press “record,” it reverses. SALESPERSON: What does it do when you press “reverse"? pan: Nothing. SALesPeRSON: Hmmm, —_________. ay aa day DAN: right here. (14) (15) (16) az sacesrerson: Uh huh, You're right. —____________.. (18) (9 (20) pan: Uh huh. BALESPERSONG og i CC 2 Gh Soy ey) 60, Gh, ae DAN: ng fea (36) (37) (38) 62Other Useful Expressions Everyday Formal This___isn’t working. This _ is defective. Hate to complain, but I’ve got to hate to complain, but I have to get up early tomorrow. Could get up early tomorrow. Would you turn your radio down? it be possible for you to turn your radio down? Role - play Imagine yourself in the following situations, For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Take your new TV back to the department store where you got it. The sound doesn’t work. 2. You're in a very nice restaurant. You ordered a roast beef dinner, but the waiter brings you chicken.UNIT 16 AIRPORT | Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. 2 10. NOTE: Conversations at the airport are generally formal. 64 Formal English May I help you? Yes. I'd like to make a round- trip reservation from Los Angeles to New York on Tuesday, June 23. All right. What time would you like to leave Los Angeles? Do you have any flights around 3 p.m.? Yes. There’s a flight departing at 3:10. That will be fine. I'd like a return flight on June 26. In the late evening. We have a 10:00 p.m. return flight. Fine. Allright. I have you booked on Flight 64 departing Los Angeles on June 23 at 3:10 p.m. and arriving in New York at 11 p.m., New York time. Your return flight is Flight 292 departing New York on June 26 at 10:00 p.m. and arriving in Los Angeles at midnight. Would you like to sit in the smoking or non- smoking section? Non-smoking, please. == 10. Everyday English May I help you? Yes. I want to make a round- trip reservation from Los Angeles to New York on Tuesday, June 23. Okay. What time do you want to leave L.A.? Have you got any flights around 3 p.m.? Yes. There's a flight leaving at 3:10. That'll be fine. I want to come back on June 26. Late evening. We've got a 10:00 p.m. return. Great. Okay. I’ve got you down for Flight 64 leaving L.A. on June 23 at 3:10 p.m. and arriving in New York at 11 p.m., New York time. Your return flight is Flight 292 leaving New York on June 26 at 10:00 p.m. and arriving in L.A. at midnight. Do you want a smoking or non- smoking section? Non-smoking, please.a Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. Ae eicpeepet aman» By PI sit Ss iestchegt 2. 7 12. eed Getaeess Si hat Be 28... 1B. gee ty, 4, ce 14, 19. es 5. 10. 15. 20. ‘) Part I The conversation below is written in formal English. Rewrite it using everyday English.[Al Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. ROUND TRIP RESERVATIONS: —_________? a @ @ @ suerry: Yes, 3) © @ @ ® (10) ft. LA, ___tNew York, ap 2) (13) (4) REORBVATIONS. oh Ae Rg 15) 68) A) 8) HD snerry: On June 23. Reservations; What time? snerry: Around 3 p.m, RESERVATIONS: We've got ___ is A. atsito (21) (22) (23) (24) in New York at 11 p.m. Will that be all right? (25) suerry: Yes. That'll be fine. Reservations: And when would you like to return? sHERRY: On June 26. (26) 7) RESERVATIONS: —___________ 10 p.m. momerens BD ony ae suerRy: Great. Reservations: All right. __________________________ Flight 64 (33) (3a) 7) Los Angeles on June 23 at 3:10 p.m. —__ (38) (39) (40) in New York at 11 p.m., New York time. (41) (42) iit Flight 262%. New York on June 26 at (43) (44) (45) 10 p.m.______in Los Angeles at midnight. 66 46) a7)suerry: Okay. 43) (50)CGSCD) 3) (64) suerry: Non-smoking, please. carry-on luggage. garment bag round trip. one-way. First Class. Economy Class. red-eye flight standby Other Useful Expressions bags you carry with you on the airplane a long, fold-over suitcase in which you hang your suits or dresses flight to a city, and back a flight to a city, but not back the most expensive ticket a cheaper ticket a late night flight (sometimes all night) To fly standby, you go to the airport and wait for a last-minute cancellation of a flight reservation. Many airlines are then willing to give you that reservation at a lower price so they will not have empty seats on the flight. IA! Role- play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Make a flight reservation for next month. 2. Cancel the above reservation. 67UNIT 17 TAXI Part | 1 aut od 5. Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in forma! English, and the second will be in everyday English. By Telephone Formal English Would you please sendataxi 1. to 9725 Wilshire Boulevard in Beverly Hills? Allright. When would you like 2. it? As soon as possible. 3. Allright. There will beataxi 4. there within twenty minutes. Everyday English Could you please send a taxi to 9725 Wilshire Boulevard in Beverly Hills? Okay. When do you want it? Right away. Okay. There'll be a cab there in about twenty minutes. Thank you. 5, Thanks. On the Street Taxi! Taxi! 1. Taxi! Taxi! We'd like to go to the 2, We want to go to the Bonaventure Hotel. Allright. Is that your luggage 3. over there? Yes, Thank you. 4. Approximately how much is the fare? Oh, it'll be about $15.00. 5. NOTE: Americans tip taxi drivers 10%-15% of the fare. (AV 68 Bonaventure Hotel. Sure. Are those your bags over there? Yeah. Thanks. About how much is the fare? Oh, around $15.00. 4 Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation.“A! Part tl-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I, As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. ee cee mo 11. 16, 2. 7. 12. 17. 3. 8.. 13. 18. 4. - 9. 14, 19. 5. 10. 15. 20. A) Part Ill The conversation below is written in formal English. Rewrite it using everyday English. WOULD YOU PLEASE Send ] [AS SOON AS PossiBLE. Aut Rent, THERE A TAXI TO 9725 WILSHIRE BEA “THERE WITHIN BOOLEVARD IN BEVERLY S? au veeat: ‘wout You ij LIKE 17 2 Pay MINUTES,Wl Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the sare conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. THE BONAVENTURE Frank: Taxi! Taxi! (A taxi stops) a (2) B) piece Bonaventure Hotel. . CT ) (6) raxtpriver: The Bonaventure? Sure. aie eee (7) (8) (9) ee ea? (io) ay souy: ... Yeah Thanks. __iit_ Ji “y_ (3) (4) (5) (16) ay) TAXI DRIVER: $15.00. 9) (In front of the Bonaventure) eeank: (To the taxi driver) Well, 2 aD (To John) It's $14.50. Do you think $2.00 is enough of a tip? JOHN: That's fine. Here. Take my — — and I'll pay the driver. 70Other Useful Expressions to hail a cab (taxi) — to get a taxi when you’re on the street to flag down a taxi i) Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible 1. Hail a taxi. 2. Call for a taxi to take your mother (who’s visiting you) to the airport. 71UNIT 18 HOTEL Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. At the Desk Formal English Everyday English 1. Hello, [have a reservation for 1. Hi. I’ve got a reservation for 6pm. Haruo Nishimoto. 6pm. Haruo Nishimoto. 2. Would you spell the lastname, 2. Could you spell the last name? please? 3. Yes. NISHIMO-T-O. 3, Uh huh, N-LS-H--M-0-7-0, 4. Yes. Ihave your reservation 4. Yes. Here we are. Please fill right here. Would you please out this registration form. complete this registration form? 5. Certainly. 5. Sure. With the Bellboy 1. Right over here, please. 1. Over here, please. 2. Is Room Service available 2. Is there Room Service twenty- twenty-four hours? four hours? 3. Yes.IsthereanythingIcan 3. Uh huh. Anything I can get get for you? you? 4, No, I’m fine, thank you. 4, No, thanks. 5. Well, if you need anything, 5. Well, if you need anything, just please call the bell captain. call the bell captain. The The number is on the number's on the phone. telephone. NOTE: Americans generally tip the bellboy $1.00 for each piece of luggage. If the bellboy does anything special for the hotel guest, such as calling a taxi or bringing the guest a room service order, the tip may be a dollar or two. Americans usually do not tip the maid, 72‘a Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. (\) Part ll-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. Be eee 1. 16. -_ 2. : Li 12. 17. = Fh epee Be rereerrnninn: aor~ serntmannmenree- WAU eisai 4. —— (eee 19, — 5, fe 10, ONG i EL 20. ns A Part Il The conversation below is written in formal English. Rewrite it using everyday English. BYAIGABL E WE WELL, IF YOU NEED ANYTHING FOUR HOURS F RAGE CALL THE Bxut CAPTAIN ER ISON THE YES. 1S THERE ANV-] THING 1 CAN GET FoR You?HARUO: CLERK: HARUO: CLERK: HARUO: LERK: HARUO: BELLBOY: HARUO: BELLBOY: HARUO: | Part IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice, First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. N-FS-H-FM-O-T-O . N-L-S-H-I-M.0-T-O. (13) Yes, Okay. Here we are, aay (15) (16) (18) (19) Uh huh, Sure. (A few minutes later) The bellboy will show you to your room. Thank you. (A few minutes later) Here we are, Mr. (Very fast) Nishimoto. Haruo Nishimoto. Huh? (More slowly) Nishimoto. 'When giving your name to Americans, pronounce it very slowly. Pause between your first and last, names. Remember, the name is probably very unfamiliar to most Americans. 74petiezoy: Mr. Nishimoto. —__.__._ (20) (21) (22) (23) ay (24) Haruo: No. Not right now. Thank you. (Hé gives the bellboy a $2.00 tip.) BELLBoy: Thank you. [A Other Useful Expressions Please fillin your name. Please fill out this form. write complete ‘A! Role- play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Check in at the desk of your hotel in Hawaii. 2. Check in at the desk of a large hotel in Washington, D.C.UNIT 19 SHOPPING Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Supermarket Formal English 1. Pardon me. Could youtellme 1. where the milk is? 2. It'sdown aisle 12in thedairy 2. section." 3. Thank you. And where isthe 3. fruit? 4. It’s in the corner of the market, 4. in the produce section.” And, when you finish, the check-out stand" is over there. 5. Thank you very much. 5. Clothes 1. May I help you? 1, 2. No, thank you. I’m just 2. browsing. 3. Well, if you find anything 3 you're interested in, I'll be happy to help you. 4. Now that you mention it,Ido 4. want a shirt. 5, Allright. What size shirtdo 5. you wear? Everyday English Excuse me. Where's the milk? Down aisle 12 in the dairy section.! Thanks. Uh, where’s the fruit? In the corner of the store, in the produce section.? And when you're through, the check-out stand’s? over there. Thanks a lot. Can I help you? No, thanks. I'm just looking around. Okay. If you find anything you like, just let me know. Now that you mention it, I do want a shirt. Okay. What size? “Phe dairy section contains milk, eggs, butter, cheese, and other dairy products “The produce section contains fresh fruit and vegetables. At the check-out stand, you pay for your food. 76a A Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. 3) Part !I-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. 11. 16. 2. 1 12. 17. 3. 8. 13. 18. 4. 9. 14, 19. 5. 10. 15. - 20. 1) Part Il The conversation below is written in formal English. Rewrite it using everyday English. PARDON ME. Couns | [17S pown aisle 12 w | [ire Wy INE COMER OF THE You TELL ME where | | THE DAIRY SECTION, 4 WHEN SOU BIE MILE 15 THANK YOU. | | Fintan’ “re cHecc OUT AND WHERE | | STAND. IS OvER THERE. 1S THE FRUITPart IV Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. THEY'RE A LITTLE TIGHT IN THE . SALESPERSON: = —_____ ay @ brane: No, thanks saupsrenson: Okay. If you find anything > 442) (aay 4) pine: Well, now that you mention it, I do want a pair! of pants. eee a3) (16) Well, I’m not sure. DIAN! SALESPERSON: Let’s measure you. Okay. I think a size 12 might fit. (She hands Diane a size 12.) an ay) try them on? (20) piane: Yes, Where are your dressing rooms? SALESPERSON: Over there. In the back of the store. (A few minutes later) SALESPERSON: Well, ______ fit? (21) (22) (23) piane: Well, they're really tight in the... SALESPERSON: Uh huh. a size 14? (24) (25) DIANE: ____, __ a size 16? (26) (27) ‘Americans say a “pair” of pants because the pants have two legs. 73a Other Useful Expressions I want to try ee) on. Lit They're | alittle tightinthe [ arms. | L It’s legs. seat, shoulders. [ They're] alittle [oose. LIt’s (\} Role-play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. You're a salesperson in a large, expensive department store. Try to sell a jacket to a customer. 2. You're shopping in a small corner market. You don’t know where anything is. Ask for help. 79UNIT 20 ASKING A FAVOR A) Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Acquaintance to Acquaintance Formal English 1. [wonder if I could trouble you for a quarter. I have to make a telephone call, and I don’t have any change. 2. Certainly. 3. Ihate to bother you again, but! do you happen to know the number of the Del Amo Theater? I'm sorry, but I don't. Well, thank you for the quarter. I’ll return it as soon as I get change. oe Employee to Employee 1. Would you mind looking over these papers? I’m not sure I did them correctly. 2. I'd be happy to. What specifically would you like me to check? 3. Well, I found the charts very difficult. They look fine to me. Thank you for your time. You were very helpful. oe * oe Everyday English Do you have a quarter I could borrow? I’ve got to make a call, and I don’t have change. Sure thing. By the way, do you know the number of the Del Amo Theater? No. Sorry. Well, thanks for the quarter. T'll pay it back as soon as I get some change. OR Student to Student i. oe Could you check these papers? I'm not sure I did them right. Sure. Anything in particular you want me to check? Uh, the charts were a real problem, They look great to me. Thanks a lot. You were a big help. 'T hate to bother you, but” can be formal or everyday English. 80Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. Part lI-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. 11. 16. 2. 7. 12, 17. 3. 8. 13. 18. 4. 9. 14, 19. 5. 10. 15. 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. THATE 10 BOTHER YOU ABAIN, BUT Do You HAPPEN To KNowW THE NUMBER OF THE DEL AMO THEATER 2_J LM SORRY, BUT 1 DON'T, WELL, THANK VOU FOR THE QuaRTER. TLL IZETURN IT AS "SOON AS 1 GET CHANGE.PAT: SANDY: PAT: SANDY: PAT: SANDY: PAT: SANDY: PAT: Part IV Listen to the tape. You will hear a conversauon using everyday English. You will hear the same conversa- tion twice, First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. AT THE BUS STOP eee a pen? @ @ @ @ (ae Sure. Here. Thanks, ___________________________ again, © @ ® co) (10) a piece aD a3) aay as a6) of paper? Sure thing. Thank you. Uh, I'm having == ay a8) 19) understanding this bus schedule. ecesbetietal a en ey find the right bus? a . Where do you want to go? Car Downtown. (Looking at the bus schedule) Okay. Just take Bus 5. Thanks a lot. (26) 7 (28) (23) (30)A Other Useful Expressions Everyday Formal Excuse me. Could you give me Pardon me. Would you mind some directions? giving me some directions? [could Itrouble youto} _give me some | Iwonder if you could directions, Thanks so much for your help. Thank you very much for your You've been a great help. help. You were a real help. Lappreciate your help very much. 1) Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Ask a stranger for the time. Then ask him/her for some directions. 2. Ask you teacher to check your homework.UNIT 21 TROUBLE, TROUBLE, TROUBLE A Part | Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. Losing Something Formal English Everyday English 1. Ohno! I’ve lost my wallet! 1. Ub oh! My wallet’s gone! 2. Why don’t we retrace your 2. Let’s retrace your steps. Where steps? Where did you last have did you last have it? it? 3. On the bus. Oh no! I think 3. On the bus. Uh oh! Someone someone stole it! lifted itt 4. Ithink we should report itto 4. Let’s report it to the police. the police, 5, Allright. I'll have to call the 5. Okay. I've got to call the bank bank and inform them as well. and tell them too. At the Doctor's 1, My stomach is upset. 1. My stomach’s killing me! 2. What are your symptoms? 2. What are your symptoms? 3. Well, I have a fever, chills, and 3. Well, I’ve got a fever, chills, nausea. and nausea. 4. Have you eaten anything 4. Have you had anything you're unusual in the last twenty-four hours? 5. Some steak, a lobster, soup, salad, a few cocktails, potatoes, chocolate pie... 84 not used to in the last twenty- four hours? Some steak, a lobster, soup, salad, a couple of drinks, potatoes, chocolate pie . . .(Al i) Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation, (1) Part lI+Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. L 6. i 16. 2. a 12, 1%. 3. 8. 138.- 18, 4. 9 14, 19. 10. 15. 20. Part Ill The conversation below is written in formal English. Rewrite it using everyday English. ANC! SVE LOST MY WALLET? On [Sine Barua Sree Fe | US. On NO! T AU PGHT Ete HANE 72 THINK, SOMEONE [Pinte Sree Fe | rt iN POM We RETRACE YOUR STEPS ? IyHERE rTHINK WE SHOULD INFORM THEE AS WELL» DID YOU LAST HAVE {T 2 cere \T To THEA Part IV DAVID: DocToR: bavi pocTor: Davi pocTor: DAVID: DocTOR: DAVID: Listen to the tape. You will hear a conversation using everyday English. You will hear the same conversa- tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. MY EYES ARE BIGGER THAN MY STOMACH I think I’m going to die. Oh? What's the problem? My stomach. It’s a little headache. a) take a look. Please take off your shirt. (David @ takes off his shirt.) When did the (10) ay ce start? (12) After my wallet was _—_. My friends offered ai i ___ me to dinner. (sy ae anythin; ap 6) a7 8) x . (19) (20) RE hii (21) (22) Just some steak, a lobster or two, potatoes, some vegetables. Oh! Some soup, some salad. A (23) . A dessert or two...A Common Illnesses acold the flu- a headache a stomachache a fever chills Ihave — acold. the flu. Other Useful Expressions Symptoms coughing, sneezing, runny nose coughing, sneezing, runny nose, fever and/or chills sharp or dull pain in the head nausea, vomiting, sharp or dull pain in the stomach, possible fever body temperature above the normal 98.6° F sudden coldness of the body, usually accompanied by shivering a headache. a stomachache. a fever. the chills. Heel dizzy. nauseated. like I’m going to throw up. like I’m going to faint. 1! Role-play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. You've just discovered that you’ve lost your credit card. You’re with a friend. You're visiting another country. Last night you were sick, and today you're at the doctor’s office. 87UNIT 22 GOODBYE Part | 5. Listen to the tape. You will hear the pairs of sentences below. The first sentence in each pair will be in formal English, and the second will be in everyday English. During a Meeting Formal English Everyday English I strongly feel we need to 1. I really think we have to increase productivity . . . increase productivity . . . Well, you’ve made some 2. Well, you've said some interesting points, but I'd like interesting things, but I have some time to think about what to think it over. you've said. When do you think you'll have 3. When will you get back to me? a decision? Why don’t yougivemeafew 4. Ina few days. Thank you for days? Thank you very much your time. It was very for your time. It was very informative. informative. You're welcome. 5. You bet. In a Social Situation Well, I'd better be leaving. I 1. Well, I'd better get going. I’ve have to get up very early got to get up at the crack of tomorrow. dawn tomorrow. I’m so glad you could come. I 2. I’m so glad you could make it. had a wonderful time. Thad a great time. So did I. Thank you for 3. Me too. Thanks for asking me inviting me here. here. It was my pleasure. Please 4, My pleasure. Say hi to your give my regards to your family for me. family. And give my regards to yours. 5. You too. NOTE: Americans often stand to signal the end of a conversation. 88Oi Practice the dialogues above with a partner. First do the entire formal conversation, then do the entire everyday conversation. i) Part II-Formal or Everyday? Listen to the tape. You will hear all of the sentences from Part I. As you listen to each sentence, write “formal” if you hear a formal sentence, or “everyday” if you hear an everyday sentence. 1. 6. 11. 16. 2. 1. 12. 17. 3. 8. 13. 18. 4. 9. 14. 19. 5. 10. 15. 20. OY Part Ill The conversation below is written in formal English. Rewrite it using everyday English. T STRONGLY FEEL WENEED TO WHEN DO ey THINK | [wry Dow vou Give ME INCREASE PRODUCTIVITY... J ott HAVE AY Funk vou "DELL, YOUVE MADE, Some Pecis oem INTERESTING POINTS, BUT TD UKE SOME TIME TO IVE SAID.Part IV Listen to the tape. You will hear a conversation usi. everyday English. You will hear the same conver: tion twice. First listen to the whole conversation. Then when you hear the conversation again, fill in the blanks, one word for each blank. Stop the tape recorder as necessary. AT THE CRACK OF DAWN mm: 1 the economy will improve. Productivity is up, @ (2) inflation is down, interest rates are down, my income is down... mike; You and me both! Well, Tim, it's been a a @ ae (6) M (8) (9) ~ (0 ap (12) (13) tomorrow. So... im a 6 rae Wel a7 8 a) @) @y (@ a ~(24)—SCB) (26) (27) (28) MaKe: Me top et here, (29) (30) (31) (32) TIM: . Be sure ¥ (33) «aay (35) (36) gD (38) (39) do) aD (42) MIKE: You too. A Other Useful Expressions Everyday Formal Thad a great time. It’s been a lovely evening. Let’s get together again soon. We'll have to do it again soon. 90Role - play Imagine yourself in the following situations. For each situation, decide if it is formal or everyday. Then prac- tice the appropriate conversations using Part I as a guide. Use “Other Useful Expressions” when possible. 1. Enda conversation with your friend’s grandparents. 2, End a conversation with a good friend. 91