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[ Evidence-Based Medicine ]

Surge Capacity Principles


Care of the Critically Ill and Injured During Pandemics and Disasters:
CHEST Consensus Statement
John L. Hick, MD; Sharon Einav, MD; Dan Hanfling, MD; Niranjan Kissoon, MBBS, FRCPC; Jeffrey R. Dichter, MD;
Asha V. Devereaux, MD, MPH, FCCP; and Michael D. Christian, MD, FRCPC, FCCP; on behalf of the Task Force for
Mass Critical Care

BACKGROUND: This article provides consensus suggestions for expanding critical care surge
capacity and extension of critical care service capabilities in disasters or pandemics. It focuses
on the principles and frameworks for expansion of intensive care services in hospitals in the
developed world. A companion article addresses surge logistics, those elements that provide the
capability to deliver mass critical care in disaster events. The suggestions in this article are
important for all who are involved in large-scale disasters or pandemics with injured or critically
ill multiple patients, including front-line clinicians, hospital administrators, and public health or
government officials.
METHODS: The Surge Capacity topic panel developed 23 key questions focused on the
following domains: systems issues; equipment, supplies, and pharmaceuticals; staffing; and
informatics. Literature searches were conducted to identify evidence on which to base key
suggestions. Most reports were small scale, were observational, or used flawed modeling;
hence, the level of evidence on which to base recommendations was poor and did not permit
the development of evidence-based recommendations. Therefore, the panel developed expert
opinion-based suggestions using a modified Delphi process. Suggestions from the previous
task force were also included for validation by the expert panel.
RESULTS: This article presents 10 suggestions pertaining to the principles that should guide
surge capacity and capability planning for mass critical care, including the role of critical care
in disaster planning; the surge continuum; targets of surge response; situational awareness and
information sharing; mitigating the impact on critical care; planning for the care of special
populations; and service deescalation/cessation (also considered as engineered failure).
CONCLUSIONS: Future reports on critical care surge should emphasize population-based out-
comes as well as logistical details. Planning should be based on the projected number of criti-
cally ill or injured patients resulting from specific scenarios. This should include a consideration
of ICU patient care requirements over time and must factor in resource constraints that may
limit the ability to provide care. Standard ICU management forms and patient data forms to
assess ICU surge capacity impacts should be created and used in disaster events.
CHEST 2014; 146(4_Suppl):e1S-e16S

Revision accepted May 1, 2014; originally published Online First Israel; Inova Health System (Dr Hanfling), Falls Church, VA; George
August 21, 2014. Washington University (Dr Hanfling), Washington, DC; BC Children’s
AFFILIATIONS: From Hennepin County Medical Center (Dr Hick), Hospital and Sunny Hill Health Centre (Dr Kissoon), University of
University of Minnesota, Minneapolis, MN; Shaare Zedek Medical British Columbia, Vancouver, BC, Canada; Allina Health (Dr Dichter),
Center (Dr Einav), Hebrew University Faculty of Medicine, Jerusalem, Minneapolis, MN; Aurora Healthcare (Dr Dichter), Milwaukee, WI;

journal.publications.chestnet.org e1S
Summary of Suggestions taken into consideration when resuming routine
hospital activities that may require ICU support.
Role of Critical Care in Disaster Planning
1. We suggest hospital and local/regional disaster
Situational Awareness and Information Sharing
committees include a critical care expert to optimize
critical care surge capacity planning. 6. We suggest facilities, coalitions, and other compo-
nents of the emergency response system, including
those related to government entities, study how
Surge Continuum: Conventional, Contingency,
information about patients, events, and epidemi-
and Crisis Care
ology are shared on a routine basis and during a
2. We suggest utilization of the existing framework for major incident. Information technology should be
surge response that recognizes the shift in surge leveraged to provide better indicators, more rapid
response across thresholds that distinguish conven- alerting, and better patient data to facilitate
tional surge from contingency surge from crisis surge decision-making.
and delivery of crisis care is important in ensuring
7. We suggest the ability to provide dynamic fore-
consistency in planning for critical care surge response.
casting of the functioning and sustainability of the
supply chain be supported by hospitals.
Targets for Surge Response
3. We suggest in the presence of a slow-onset, impend- Mitigating the Impact on Critical Care
ing disaster/threat, targets for surge capacity and 8a. We suggest medically fragile patients be sup-
capability be focused, where possible, on projected ported and protected by pre-event planning for
patient loads. ongoing medical support in the community to
4a. We suggest hospital critical care resources be able mitigate their reliance on hospital-based resources
to expand immediately by at least 20% above the baseline during a disaster event.
ICU maximal capacity for a conventional response. 8b. We suggest local and regional authorities be
4b. In a contingency response, we suggest hospital responsible for integration of preventive community
critical care resources be able to expand rapidly by at medical support in the plans to treat medically fragile
least 100% above the baseline ICU capacity to meet patients during disasters.
patient demand using local and regional resources. 8c. Given a situation where mitigation measures fail,
4c. We suggest hospital critical care resources be able medically fragile patients and victims of a disaster or
to expand by at least 200% above baseline ICU pandemic should be given equal consideration for
capacity to meet patient demand in a crisis response access to ICU resources.
using any combination of local, regional, national,
and international resources. Planning of Surge Capacity for Unique
5. We suggest more prolonged demands on critical Populations
care compared with the demands placed on other 9a. We suggest regional planning include the expec-
sections of the hospital (ie, days rather than hours) be tation that the hospital be able to provide initial

Sharp Hospital (Dr Devereaux), Coronado, CA; Royal Canadian Med- DISCLAIMER: American College of Chest Physicians guidelines and
ical Service (Dr Christian), Canadian Armed Forces and Mount Sinai consensus statements are intended for general information only, are not
Hospital, Toronto, ON, Canada. medical advice, and do not replace professional care and physician
FUNDING/SUPPORT: This publication was supported by the Coopera- advice, which always should be sought for any medical condition. The
tive Agreement Number 1U90TP00591-01 from the Centers of Disease complete disclaimer for this consensus statement can be accessed at
Control and Prevention, and through a research sub award agreement http://dx.doi.org/10.1378/chest.1464S1.
through the Department of Health and Human Services [Grant 1 - CORRESPONDENCE TO: John L. Hick, MD, Hennepin County Medical
HFPEP070013-01-00] from the Office of Preparedness of Emergency Center, 701 Park Ave S, Minneapolis, MN 55415; e-mail: John.hick@
Operations. In addition, this publication was supported by a grant from hcmed.org
the University of California–Davis. © 2014 AMERICAN COLLEGE OF CHEST PHYSICIANS. Reproduction of
COI grids reflecting the conflicts of interest that were current as of the this article is prohibited without written permission from the American
date of the conference and voting are posted in the online supplementary College of Chest Physicians. See online for more details.
materials. DOI: 10.1378/chest.14-0733

e2S Evidence-Based Medicine [ 146#4 CHEST OCTOBER 2014 SUPPLEMENT ]


stabilization care to unique populations that they TABLE 1 ] Primary Target Audiences for Suggestions
may not normally serve such as pediatric, burn, and
Primary Target Audience
trauma patients.
Suggestion Hospital Public
9b. We suggest access to regional expertise for care of Number Clinicians Administrators Health/Government
all patients who require specialty critical care services, 1 9 9
including participation in the planning phase and 9 9
2 9
access to just-in-time consultation for care coordina-
3 9
tion during a response.
4a 9 9
4b 9 9
Service Deescalation and Engineered Failure 4c 9 9
10a. We suggest hospitals adopt a process of engi- 5 9
neered systems cessation when the staff and/or 6 9 9
material resources required for the ongoing critical 7 9 9
care of a small number of patients could be used to 8a 9 9
save a greater number of lives. 8b 9
10b. We suggest hospital cessation of the delivery of 8c 9 9
critical care services be considered if such endeavors 9a 9 9 9
are likely to entail significant personal risk to the 9b 9 9
treating team despite the availability of personal 10a 9
protective equipment and appropriate medical 10b 9
countermeasures. 10c 9 9 9
10c. We suggest a hospital’s decision to restrict or
expand the delivery of critical care be made as part
of a local/regional decision-making process, with
disasters. The suggestions in this article are important
consultation and input provided by hospital ICU
for all involved in a disaster or pandemic with
leadership.
multiple critically ill patients, including front-line
clinicians, hospital administrators, and public health
Introduction or government officials. Although it is important
This article focuses on key operational strategies and for all providers to be familiar with all aspects of
conceptual frameworks for the expansion of intensive surge response, Table 1 provides an overview of the
care services in hospitals that customarily provide suggestions most of interest to each group. A com-
such care in the developed world. This may include panion article in this guideline by Einav et al1 addresses
expanding critical care surge capacity and extending specific resources and tactics that describe the
critical care service capabilities or may require logistics required to support critical care surge
the limitation and scaling back of such services in capability.

Materials and Methods and the articles screened by two topic editors (J. L. H. and S. E.) for
inclusion. The lead topic editor (D. H.) was responsible for resolving
The methods used by the task force in developing the suggestions in
the results where initial consensus was not achieved. Seven hundred
this article were consistent with the policies of the American College twenty-seven articles were deemed relevant to the subject of surge
of Chest Physicians (CHEST) Guidelines Oversight Committee. The capacity planning and response. Most reports were small scale, were
Surge Capacity topic panel convened in June 2012 and first developed observational, or used flawed modeling; hence, the level of evidence
23 key questions focused on the following domains: systems issues; on which to base recommendations was poor and did not permit
equipment, supplies, and pharmaceuticals; staffing; and informatics. the development of evidence-based recommendations. Therefore,
Literature searches were conducted to identify evidence on which the panel developed expert opinion-based suggestions using a modi-
to base key suggestions. Searches were limited from January 1995 fied Delphi process. (See the “Methodology” article by Ornelas et al2
to October 2012; English-language articles were included, and non- in this consensus statement.) (e-Appendixes 1 and 2 provide lists of
English language articles were excluded. A total of 1,444 articles key questions, key suggestions, and corresponding search terms and
were identified. The results were reviewed for relevance to the topic results.)

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Results Surge Continuum: Conventional, Contingency,
and Crisis Care
Role of Critical Care in Disaster Planning
2. We suggest utilization of the existing framework for
1. We suggest hospital and local/regional disaster
surge response that recognizes the shift in surge
committees include a critical care expert to optimize
response across thresholds that distinguish conven-
critical care surge capacity planning.
tional surge from contingency surge from crisis surge
Input from critical care physicians often is excluded and delivery of crisis care is important in ensuring
in preparations for and organization of hospital consistency in planning for critical care surge
disaster surge response plans because of an emphasis response.
on emergency and surgical services preparedness
activities. However, critical care services often are Disasters affect critical care in many ways, depending
significantly affected during disasters or pandemics. on the onset, impact, and duration of the incident
For example, critically injured patients may comprise (Table 28).9 The impact of the event will drive peak
26% of the patient load during terrorist bombings demand at the facility, whereas the scope of the event
(a nearly four-fold increase over conventional traumatic (local, regional, or national) will dictate available
injury),3 and pandemic influenza has accounted options for supplies and patient transfers. Sudden-
for . 15 times the ICU admissions compared to impact disasters (Table 3) challenge facilities with the
seasonal influenza.4 Critical care services are an immediate arrival of casualties and place demands on
integral part of a continuum of care to decrease space, staff, and supplies—the key logistical compo-
mortality, and hence, early involvement of critical nents of surge capacity.10,11 Sudden-impact disasters
care services in preparedness activities is necessary. may affect ED services, which are of short duration,
but the impact of even sudden disasters on critical
Critical care physician input into the planning process is
care and surgical services may last days or even
required from local and regional levels to ensure that
weeks.12-15
key considerations (eg, issues with staff transfer, specific
resources that may be required, transfer considerations Fortunately, mass casualty incidents involving . 40 victims
for ICU patients) are addressed, that valid assumptions are rare, occurring only 10 to 15 times per year on
are being used in planning and policies, and that a average in the United States.16 Mass causality mod-
mechanism exists during an event for their expertise to eling17,18 and practical expectations19-21 (including
be incorporated into response actions. This may include hospital requirements in Israel) both agree that a 20%
providing input on evacuation decisions and resource surge capacity will accommodate most acute incidents.
distribution, sharing treatment information between Thus, it is unusual for a typical mass casualty event to
facilities, or developing common treatment or triage exceed available community resources.22 However,
policies. Modeling has shown that maximizing available failure to plan for a larger incident will result in an
regional resources can have a significant impact on inadequate response because it is not possible to cope
the ability to cope with large volumes of pediatric ICU with an event of unusual size with usual practices.
patients.5-7 Effective hospital preparedness programs correlate

TABLE 2 ] Surge Continuum Taxonomy


Response Category Description

Conventional care The spaces, staff, and supplies used are consistent with daily practices within the institution.
These spaces and practices are used during a major mass casualty incident that triggers
activation of the facility emergency operations plan.
Contingency care The spaces, staff, and supplies used are not consistent with daily practices but maintain or have
minimal impact on usual patient care practices. These spaces or practices may be used
temporarily during a major mass casualty incident or on a more sustained basis during a
disaster (when the demands of the incident exceed community resources).
Crisis care Adaptive spaces, staff, and supplies are not consistent with usual standards of care but provide
sufficiency of care in the setting of a catastrophic disaster (ie, provide the best possible care to
patients given the circumstances and resources available).

Definitions from Hick et al.8

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TABLE 3 ] Challenges and Considerations Affecting Critical Care in Disasters
Onset Local Regional National

Acute Example: building collapse Example: earthquake Example: failure of national


power grid
Limited time frame Extended time frame, Extended time frame
including infrastructure
Limited peak or impact Extended peak (days) Extended, severe peak
Transfer options and resources Competition and access issues Transfers are long distance,
available for transfers and resources competition for resources
significant, delivery of
resources delayed
Slow Example: flood Example: extreme heat Example: pandemic
Limited impact Extended impact, including Prolonged impact
infrastructure (power)
Limited peak Extended peak (days) Prolonged peak
Transfers and resources available Capacity may limit transfer options Limited transfer options,
limited resources, severe
competition for resources
Potential for infrastructure
degradation

with lower rates of hospital mortality in major 4a. We suggest hospital critical care resources be able
disasters compared with lesser prepared facilities.23 to expand immediately by at least 20% above the
Slow-onset, anticipated disasters (Table 3), such as baseline ICU maximal capacity for a conventional
hurricanes or pandemics, offer the opportunity to response.
prepare, make proactive decisions, and mitigate 4b. In a contingency response, we suggest hospital
impact, but these pose unique challenges of maintain- critical care resources be able to expand rapidly by at
ing a sustained surge response over many days, often least 100% above the baseline ICU capacity to meet
with limited or no resources. In most mass casualty patient demand using local and regional resources.
incidents, demands are met by delivering conventional
4c. We suggest hospital critical care resources be able
care with occasional contingency measures.24 How- to expand by at least 200% above baseline ICU
ever, delivery of critical care in non-ICU environments capacity to meet patient demand in a crisis response
carries some risk to patients25 (Fig 1). using any combination of local, regional, national,
Although most disasters can be managed with conven- and international resources.
tional or contingency care, in specific circumstances 5. We suggest more prolonged demands on critical
(Table 4), a crisis response may be required. In these care compared with the demands placed on other
cases, a crisis situation exists when a resource or sections of the hospital (ie, days rather than hours) be
resources are in such shortfall that decision-making taken into consideration when resuming routine
moves from patient-centered to population-centered; hospital activities that may require ICU support.
maximizing the use of available resources to save more
Surge capacity and capability planning should be
lives. This shift may necessitate resource triage. A
conducted with specific and achievable targets for
substantial number of publications since 2008 have
increasing patient care services.39 Sudden-onset disaster
focused on crisis care applicable to critical care events are characterized by the need to triage (primary
planning.8,36-38 and secondary triage), admit, and stabilize a high
volume of patients over a brief time frame (hours) in the
Targets for Surge Response
ED. Patients admitted to the ICU are fewer than those
3. We suggest in the presence of a slow-onset, impend- treated in the ED but occupy ICU beds 10 to 100 times
ing disaster/threat, targets for surge capacity and longer (days to weeks) than the time they spent in the
capability be focused, where possible, on projected ED.12-15 In the presence of a slow-onset, impending
patient loads. disaster or pandemic, targets for surge capacity and

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Figure 1 – A framework for critical care surge capacity planning, outlining the conventional, contingency, and crisis surge responses. PACU 5 postanes-
thesia care unit.

capability should be focused, where possible, on trauma center or pediatric facility in the area) and the
projected patient loads. hazards identified in the community (eg, risk for
The targets for conventional care (at least 20% beyond earthquake, terrorism), it may be prudent to plan for
usual capacity) are generally achieved using resources additional conventional capacity. Contingency care
immediately available within the facility (vacant beds, (100% beyond usual capacity or two times the usual
discharge of patients to lower-intensity care units, ICU beds) typically requires care to be provided in
cancellation of procedures)40 and should be achieved nontraditional areas (postanethesia care unit, operating
within a 2-h period. Depending on the role of the rooms) using community or regional resources and
hospital in community response (eg, the only level I should be achieved with adequate preplanning of

TABLE 4 ] Situations Potentially Requiring a Crisis-Level Surge Response


Situation Rationale

Significant damage to infrastructure Damage to community resources can have tremendous implications for critical
care. Roadways, communications, utilities, and other health-care facilities
may be damaged, significantly limiting options for patient transfer, staff
reporting for duty, and arrival of supplemental resources. Facility impact
may range from negligible to catastrophic (eg, direct impact by tornado or
hurricane); thus, capacity and capabilities can be severely limited in the
context of damage to facility or community infrastructure.26-28
Massive local impact Improvised nuclear device detonation and large-scale anthrax attacks are
examples of situations in which the resources to provide care exist, but the
local pressure of casualties will overwhelm the best-prepared system and
severely strain initial resources. Resources are available and transfers
possible, but the relief valves for the system do not provide significant
decompression until after the peak of casualty arrivals.29,30
Pandemic In a severe pandemic, competing demands on resources, long-duration impact,
and potential staff illness contribute to very limited options for importing
resources or transferring patients. Most models of severe pandemics predict
that current and surge capacities for critical care would be exceeded.31-35

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supplemental equipment (monitors, beds, and ventila-
tors) within 12 h of the event. A key factor that may
limit achieving this goal is the availability of ventilators,
requiring anesthesia machines and regional stockpiles to
be used.41 Crisis care (200% beyond usual capacity or
three times the usual ICU beds) will most likely require
access to outside resources, such as strategic national
stockpiles, and will likely require 48 to 72 h to achieve.
The facility should identify what spaces would be used
and what supplemental supplies (monitors, beds, and
ventilators) would be required to minimize delays if
occasion warrants.42
With current practices of just-in-time staffing and
supplies, few facilities have a large number of readily
available resources for critical care in disaster situations.43
This makes participation in regional coalitions impera-
tive to leverage regional resources when local resources
are insufficient.44-47 Further discussion of the importance
of coalitions and regional response may be found in the
article “System Level Planning, Coordination, and
Communication” by Dichter et al48 in this guideline.
Hospitals that are affected by a disaster and have
moved to contingency or crisis care response mode
are expected to engage community partners to Figure 2 – Various tiers of authority are involved in health-care surge
response. Not all jurisdictions have Regional Health Authorities, in
request resources or transfer patients to facilities which cases, health-care coalitions work directly with the state or
with available resources. However, during the 2009 province. Hosp 5 hospital. (Adapted from the Medical Surge Capacity
influenza A(H1N1) pandemic, certain health-care and Capability Handbook.49)

facilities were considering triage of extracorporeal


membrane oxygenation and mechanical ventilation those related to government entities, study how
without being aware that these resources were available information about patients, events, and epidemi-
at other local facilities (N. Lurie, MD, MSPH, Assis- ology are shared on a routine basis and during a
tant Secretary for Preparedness and Response, US major incident. Information technology should be
Department of Health and Human Services, personal leveraged to provide better indicators, more rapid
communication, January 2013). alerting, and better patient data to facilitate
Prior to an event, critical care physicians should decision-making.
understand how their hospital participates in the 7. We suggest the ability to provide dynamic fore-
response process and how their response tiers represent casting of the functioning and sustainability of the
geographically layered entities that range from the local supply chain be supported by hospitals.
hospital and health-care coalitions and regional author- Timely and ongoing provision of incident updates to
ities, to regions, state/province, interstate/province, and hospitals allows the facility to tailor its response to the
national authorities (Fig 2). Understanding the resources demands of the incident. Awareness of other critical
available at each level and how they are accessed is care resources in the area allows the facility to balance
necessary to exchange information and obtain resources demand by either providing or requesting assets,
quickly during an event. These mechanisms, including depending on the impact at their facility and other
exercises with a critical care component or focus, should facilities. Decisions regarding the implementation of
be tested a priori. mass critical care and the levels and types of care
anticipated will rely on the timely exchange of infor-
Situational Awareness and Information Sharing mation that facilitates situational awareness and the
6. We suggest facilities, coalitions, and other compo- specific needs for critical care services as the event
nents of the emergency response system, including unfolds.

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The ability to provide such situational awareness relies including participation of the coalition in a Joint
on well-established systems of both hardware (eg, radio, Information System.
Internet-based information exchange) and software
(ie, the systems and policies that define the process and Mitigating the Impact on Critical Care
scope of information exchange between facilities and
8a. We suggest medically fragile patients be supported
agencies). A mechanism must also be in place for
and protected by pre-event planning for ongoing
hospitals to obtain validated information from public
medical support in the community to mitigate their
safety sources and a process (hospital coalition staff,
reliance on hospital-based resources during a disaster
other resources) to filter what is relevant (eg, street
event.
closures that will have an impact on staff response)
and provide timely, accurate, and useful updates to 8b. We suggest local and regional authorities be
facilities. responsible for integration of preventive community
medical support in the plans to treat medically fragile
Alerting hospitals about an event should occur by patients during disasters.
predetermined, redundant methods to ensure receipt of
8c. Given a situation where mitigation measures fail,
the information. How notification is triggered and the
medically fragile patients and victims of a disaster or
response engendered at the hospital should be part of
pandemic should be given equal consideration for
a structured process. The hospitals should consider
access to ICU resources.
available indicators (disease incidence, reports of events
in the community, etc) and define appropriate trigger Critical care resources are finite, and there will always
thresholds for hospital notification and activation of its be situations in which hospital resources will be insuffi-
disaster plan as well as for engaging regional hospital cient to meet demands. To avert or delay this situation,
coalition partners. A thorough discussion of indicators prevention of excessive patient loading and advocacy
and triggers published by the Institute of Medicine38 for prevention and early treatment of illness and
may be a valuable resource for communities to define or injury to forestall progression of illness are important
(Table 5).
reevaluate the indicators they use and the actions they
take in response. Medically fragile patients (home-bound patients reliant
on critical care equipment or specialized care or
Monitoring of indicators and resources, such as available
treatment and long-term-care facility residents) are
ICU beds, should be standard daily practice so that in
likely to deteriorate during disasters due to decreased
the event of a disaster, incident managers are aware of
access to medications and medical support in the
their facility’s capacity and when they should call for
community.73,74 Preventable increases in use of hospital-
assistance. Available, staffed beds are important but
based resources by medically fragile patients can blunt
serve as only one indicator of capacity once a disaster
the surge response. Therefore, every effort should be
plan is activated. Hence, updates from facilities are
made to encourage patient and caregiver preparedness
important to define the actual capacity of the system and and enhance the ability of shelters and long-term-care
balance this against the demands of an evolving facilities to provide care during and after an event.75
incident. Critical care physicians should ensure that patients on
What additional information is tracked (ventilators, home oxygen or ventilation (including noninvasive
medications, and staffing) depends on local policies, ventilation) have contingency plans for loss of power
processes, and the specifics of the event. For instance, and that community shelters can provide care because
more-frequent discussion and information sharing these patients can place severe demands on hospital
must occur if facilities are operating in crisis mode or resources following blackouts and natural disasters.76,77
if the event is prolonged. Definitions and categoriza- However, when such patients present to acute care
tion of the information collected should be under- facilities during disasters, they should be triaged
stood and accurate to be of use during an event; and treated similarly to any other patient presenting
otherwise, the information collected will be inconsis- for care.
tent or misleading.50-52 These efforts at the coalition When mitigation of impact is not successful in pre-
level must be closely integrated with the incident serving adequate resources, we suggest the common
management processes of the jurisdiction to ensure strategies of conserve, substitute, adapt, reuse, and
coordination of efforts and congruency of priorities, reallocate from the 2008 series continue to be used

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TABLE 5 ] Mitigating Factors on Critical Care Demand


Category Sample Actions Critical Care Physician Role

Prevention Vaccination Advocate for vaccination of professionals and public53


Social distancing, quarantine Emphasize compliance with infection control precautions
Personal protective equipment use Ensure that institution is providing accurate, timely information to staff
Hand hygiene Champion appropriate infection control practices in the workplace and at home
Screening and early treatment Telephone or web-based assessment and Emphasize the need to provide as many options as possible for early
prescribing for those with early symptoms54-57 treatment and increased capacity to prevent elopements, thus avoiding
additional cases that may progress
Screening and assessment centers and augmented Ensure that consistent, up-to-date treatment information and protocols
outpatient screening and care58-64 are available for clinical staff
Special medical needs planning Planning for shelters to accommodate those with Emphasize planning for patients in pulmonary and other clinics on home
dependency on medical technologies oxygen and ventilators for disasters and power failures to prevent
presentation to hospitals during catastrophic events
Home disaster planning emphasized for those Emphasize home planning for those with medical conditions requiring daily
with special medical needs management (eg, dialysis, diabetes) to prevent serious short-term
complications due to interruptions in treatment
Adequate planning by long-term-care facilities to Emphasize access to ongoing medications needed to prevent potentially
accommodate power failures and evacuations severe complications66
without reliance on hospitals for back-up65
Triage Experienced providers provide the most accurate Critical care leadership (charge [supervising] nurse and physician) should
assessments and triage understand the process by which patients in the ICU can be rapidly assessed
for movement to lower levels of care during a disaster, which may be
facilitated by use of daily bump lists or structured assessments in addition
to clinical expertise (suggestion 3a)67,68
Triage of patients out of the ICU may open Ensure that triage staff have experience with critical care and the assessment
significant capacity and treatment of respiratory and multiorgan failure to ensure the best
possible stewardship of resources69,70
In larger events, triage becomes more critical to Experienced providers facilitate optimal resource use through accurate triage
ensure that resources are used well71,72 (suggestion 3b)14
Risk communication Public should have accurate information on when to Ensure that hospital is working with public health to provide information on
seek care, where, and what the resource situation appropriate location for people to seek care to avoid overwhelming hospital
is in the area EDs and potentially contributing to delays in treatment
Ensure that hospital is providing updates to public health on the resource
situation; public may elect to self-refer to facilities with more resources
outside the immediate area, easing the burden on affected facilities
e9S
to proactively and fairly preserve or extend the avail- prepared to receive, stabilize, and treat these popula-
ability of resources (Table 6). Before instituting tions for the first 48 h.79-85 This involves basic supply
resource-sparing strategies, hospitals should exhaust all preparedness as well as ensuring that staff members
avenues to obtain supplies from partners in their have basic training and some quick-reference resources
health-care coalition or other neighboring health-care available to care for these patients. An overview of
facilities. key considerations for regional plans is outlined in
Table 7 and an in-depth discussion of critical care
Planning of Surge Capacity for Unique surge planning for special populations is presented
Populations elsewhere in this supplement.93

9a. We suggest regional planning include the expecta- Specialty regional plans, such as for burns, trauma,
tion that the hospital be able to provide initial and pediatrics, should be organized similarly to general
stabilization care to unique populations that they may systems, with similar regional coordinating entities,
not normally serve, such as pediatric, burn, and thresholds, activation plans, use of subject matter
trauma patients. experts, and planning and training resources. This
common framework helps to promote familiarity
9b. We suggest access to regional expertise for care of of roles and expectations and may improve event
all patients who require specialty critical care services, performance.
including participation in the planning phase and
access to just-in-time consultation for care coordina-
tion during a response. Service Deescalation and Engineered Failure

Certain patient groups may require specialized 10a. We suggest hospitals adopt a process of engi-
equipment (eg, those with morbid obesity78), and some neered systems cessation when the staff and/or
may require both equipment and expertise (usually material resources required for the ongoing critical
provided at specialty centers). Although most hospitals care of a small number of patients could be used to
that provide critical care do not serve specialty save a greater number of lives.
patients, such as burn, trauma, maternity, or pediatric 10b. We suggest hospital cessation of the delivery of
patients, during a disaster, all hospitals should be critical care services be considered if such endeavors

TABLE 6 ] Example Strategies for Addressing Resource Deficits and Usual Associated Response Categories
Definition Conventional Contingency Crisis

Prepare Cache materials, maintain adequate par levels 9 9 9


Conserve Restricting use to maintain supply may play a significant 9 9 9
role at all stages of response, for example, conserving
oxygen to maintain saturations . 90% in contingency or
only using antivirals for selected high-risk patients in
contingency or crisis (depending on the risk of a poor
outcome without the therapy) or medication dose titration
where applicable
Substitute Using one resource instead of another for the same function; 9 9 9
class/class substitutions of benzodiazepines would be a
conventional example, and antibiotic substitutions of
varying efficacy could span the spectrum to crisis
Adapt Repurposing supplies or equipment; for example, using the 9 9
heart rate alarms on oxygen saturation monitors to detect
tachydysrhythmias and bradydysrhythmias or using
anesthesia machines for mechanical ventilation
Reuse Reuse in contingency would present minimal risk (supplies 9 9
requiring disinfection, eg, cervical collars, nasogastric
tubes); reuse of sterile supplies would enter into crisis care
Reallocate Taking treatments from one patient to give to another; this is 9
restricted to crisis care and usually applied to mechanical
ventilation and other life-preserving, binary treatments
(that cannot be titrated)

e10S Evidence-Based Medicine [ 146#4 CHEST OCTOBER 2014 SUPPLEMENT ]


TABLE 7 ] Key Considerations for Regional Plans
Key Consideration Detailed Description

Triage and transfer criteria for For example, children aged , 5 y or those with congenital medical conditions
specialty patients may be transferred preferentially to a children’s hospital.86-88
Regional expectations for preparedness These should be set in relation to the available resources in the community;
of nonspecialty hospitals if there is only one burn center in the region or only one children’s hospital
in a community in a seismic zone, this will affect the expectations for
surrounding hospitals relative to expected capabilities.
Regional coordination process A regional health authority, hospital coalition, or other responsible entity
should be able to gather and vet information about the patients and their
conditions and work with subject matter experts (eg, burn surgeons) to
ensure that appropriate transfers are arranged and appropriate support
(resources and expertise) is provided to hospitals that are temporarily
admitting specialty patients.89 Use of a regional triage officer to provide
specialized oversight for patients requiring specialized care (burn, trauma,
pediatrics, etc) should be considered. This may be combined with the
use of telemedicine to provide immediate patient care capability.90 Some
evidence indicates that regional load balancing can accommodate
significantly larger patient volumes than would be predicted, although a
massive pandemic would overwhelm even the most robust system.7,91
Resource request and evacuation This entity should also be responsible in conjunction with transportation
coordination coordinators for determining whether patients require forward movement
to other areas, the time frame, the resources the patients require, and
whether regional or national support is required to assist local care and
evacuation of patients to other areas.92 Matching of patients to appropriate
transportation resources and destinations is a key factor in achieving
successful outcomes.
Subject matter expertise In many cases, the local experts will be too engaged in patient care to
provide telephone or other support to hospitals that are boarding specialty
patients. Regional plans should account for the ability to contact specialty
institutions that can provide telephone, telemedicine, and other support to
the local hospitals.

are likely to entail significant personal risk to the fashion. Rather, engineered failure should occur, with
treating team despite the availability of personal restriction of certain services that consume the most
protective equipment and appropriate medical time and resources first followed by others as the
countermeasures. situation worsens.95,96 The process may be thought of as
10c. We suggest a hospital’s decision to restrict or expand akin to shutting down certain high-demand circuits to
the delivery of critical care be made as part of a preserve an electrical system.
local/regional decision-making process, with consul- Orderly deescalation of services preserves the ability to
tation and input provided by hospital ICU leadership. provide essential services by preventing catastrophic
In certain settings, the resources required to provide critical failure of the system and redirects resources for the
care may represent such a disproportionate investment of response. In some acute disasters that directly affect
time and available resources that providing full intensive the facility, planned deescalation may not be possible.
care support is judged inappropriate. This is different General considerations when assessing resource
from situations in which a select resource is unavailable, commitments are presented in Table 8.97 Use of these
as discussed in the “Triage” article by Christian et al94 categories of resource commitment has also been
in this guideline, or a situation in which critical care is used in prior nuclear incident modeling.98 Overall
chronically constrained, such as a in a developing nation approaches to decrease demand entail two components:
experiencing a disaster, which is discussed in the (1) decreasing existing demands on the system, thereby
“Resource-Poor Settings: Infrastructure and Capacity freeing capacity for surge response, and (2) diverting
Building” article by Geiling et al39 in this guideline. new demands for services away from the system, thus
Hospital services, including critical care, should not preventing the consumption of that resource. Often,
continue per usual or cease completely in a binary there is a reflex response to cancel all elective surgeries

journal.publications.chestnet.org e11S
TABLE 8 ] Key Components To Consider When In certain scenarios (Table 9100), it is not prudent to
Assessing Resource Commitments expend significant staff time, expertise, and resources
Component Details on a few patients (eg, those receiving extracorporeal
membrane oxygenation33,101-103) when many other
Treater The amount of staff expertise required to
provide critical care patients are in need of and could benefit from stabiliza-
Time The amount of staff time required to tion care to prevent multiorgan failure. A process to
manage the patients determine which therapies will continue to be offered
Treatment The amount of resources required to and which require restriction to allow critical care
manage the patients resources to be redeployed should be in place. The
Threat Any risks to the provider or patient decision to limit critical care services should always be
generated by the situation due to
made jointly between the hospital incident commander
infrastructure damage, imminent
dangers to providers and patients, or and the critical care services leadership in coordination
a high risk of disease transmission with the health-care coalition or regional health authority.
without appropriate personal protective Some events are so overwhelming and immediate that the
equipment available
clinician has no choice but to deescalate care (eg, a bomb
(Adapted from US Dept. of Defense Common User Database.97) or natural disaster destroys a significant portion of the
facility, posing an imminent threat); however, in all other
situations, decisions to deescalate should be made in
and close all outpatient clinics. This is easier to opera-
concert with other elements of the emergency response
tionalize in a sudden isolated surge event but much
system and not by individuals or clinical teams alone (see
more complex in a prolonged surge situation.
the “Legal Preparedness” article by Courtney et al104 in
Specifically, decisions about which services can or will this consensus statement).
be provided and which cannot or will not be provided
When such a situation arises, it should be communi-
should be based on a consideration of (1) the conse-
cated to the regional hospital coalition and ideally to
quence to patients of suspending or delaying the service,
public health and other jurisdictional agencies. Importa-
(2) the resource requirements of that service, and (3) the
tion of resources and transfer of patients to other areas
ability to provide the resources in the context of altered
should be exhausted as options before restrictions on
standards of care99 (Fig 3). Health-care coalitions or
care are made. Restrictions generally should be the least
regional health authorities should have a central com-
restrictive to meet the incident demands and should be
mittee imbued with adequate situational awareness that
lifted as soon as resources allow.
will inform (or make, depending on authority) decisions
regarding the deescalation and reestablishment of services.
Ideally, these activities should be supported at a national Areas for Research
level, when possible, by professional societies developing Most of the suggestions regarding surge preparation
classifications for prioritizing patients. and response would benefit significantly from rigorous

Figure 3 – Matrix for deescalation


planning.

e12S Evidence-Based Medicine [ 146#4 CHEST OCTOBER 2014 SUPPLEMENT ]


TABLE 9 ] Scenarios Where Deescalation of Critical Care Services May Be Considered
Scenario Reason for Deescalation

Inability to provide resource-intense therapies Pandemics or other situations during which critical care is stressed
to the point where provision of extremely intensive support
(eg, extracorporeal membrane oxygenation, hand-bagging) cannot
be sustained because of the degree to which critical care staff and
resources are stretched to provide care to patients with a better
chance of a good outcome.
Staff illness Pandemics during which so many critical care nursing and physician
staff are ill (and no replacements are available) that it becomes
unsafe to provide critical care to such a large number of patients.
Infrastructure damage Disasters in which the infrastructure of the facility and community
is so damaged that appropriate and/or safe critical care cannot be
provided and usual medical care may have to be adapted or
restricted.100
Extreme, overwhelming mass casualty events Disasters in which the hospital is so overwhelmed by an event
despite emergency mass critical care that it is judged that the
ICU staff and resources are better applied to saving many lives
in other parts of the facility and community than continuing to
provide resource-intensive care for a small number of patients.
This could occur in the setting of an improvised nuclear device
detonation or a massive natural disaster or terrorist event,
potentially in combination with infrastructure damage.

scientific research to build a base of evidence to guide engineered failure to minimize harm overall and most
effective surge capacity development. Formal study of effectively preserve the remaining functions within the
the role of critical care physicians in disaster leadership system.
would enhance their involvement and effectiveness
in these situations. In addition, most of the suggestions Conclusions
regarding the capacity required to respond to specific Critical care services should accommodate a spec-
situations are purely theoretical and would benefit from trum of incident impacts and provide conventional,
verification of realistic targets for surge capacity using contingency, and crisis care. As a hospital moves to
mathematical modeling. Simulation research informed contingency and crisis care, health-care coalition and
by modeling can be used to determine a hospital’s ability jurisdictional entities become partners in maximizing
to achieve targets and how best to implement strategies capacity and capabilities and provide regional consis-
most effectively. In virtually every disaster, communica- tency of care. Appropriate incident notification and
tion and information exchange is a challenge. There is a ongoing situational awareness, resource tracking and
significant need for psychology, sociology, and informa- management, and transfer management are roles
tion technology researchers to collaboratively develop coalitions or regional governments play to achieve
and test tools to improve communication and informa- the greatest good for the greatest number of people.
tion exchange during disasters. The importance of Reducing the impact on hospital and critical care
critical care is increasingly recognized and integrated services is a key factor in preserving capacity. All
into disaster management systems, presenting an hospitals should be prepared to care for trauma, burn,
opportunity to develop novel approaches to other areas and pediatric patients in case an event overwhelms or
of disaster management. Similarly, situational aware- incapacitates a key specialty center. In certain situa-
ness of critical care resources is a key component of tions, the resources required to provide critical care
mounting an effective response during a disaster or may be better applied to other patients or victims, and
pandemic. Research is required to develop useful tools critical care may be limited to free up these resources.
for real-time tracking and dissemination of critical This should be a joint institutional and regional
care resources. Furthermore, in the event of an over- decision and, thus, relies on strong facility and
whelming disaster or pandemic requiring critical care regional command, control, and communication
services to be scaled back, good evidence is lacking systems to consider and implement these shifts in
about the best manner in which to implement care.

journal.publications.chestnet.org e13S
Acknowledgments Cooper, MD; Tim Ellender, MD; Clare Helminiak, MD, MPH; Edgar
Jimenez, MD; Steve Krug, MD; Joe Lamana, MD; Henry Masur, MD;
Author contributions: J. L. H. had full access to all of the data in the L. Rudo Mathivha, MBChB; Michael T. Osterholm, PhD, MPH; H.
study and takes responsibility for the integrity of the data and the Neal Reynolds, MD; Christian Sandrock, MD, FCCP; Armand
accuracy of the data analysis. J. L. H., S. E., D. H., N. K., J. R. D., Sprecher, MD, MPH; Andrew Tillyard, MD; Douglas White, MD;
A. V. D., and M. D. C. contributed to the development of PICO (popula- Robert Wise, MD; Kevin Yeskey, MD.
tion, intervention, comparison, and outcome) questions, expert opinion
suggestions, study concept and design, and data acquisition, analysis,
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