6
ATTRIBUTES OF
INNOVATIONS AND THEIR
RATE OF ADOPTION
‘men perce stations as rea, they ae rel in thir on
sequences
‘Wil Thomas aud loan Zanieci(1927), p.
Some innovations difise from fist introduction to widespread use in
‘few yeas: for example, ina dozen years, from 1989 to 2002, some 72
Percent of adult Americans adopted the Internet, Another consumer
Innovation may level out at es than 20 percent use, What characte
tics of innovations affect the rato at which they are adopted? ‘This
chapter identifies five characteristics of innovations and shows how
individuals! pereeptions of these characterises predict the rte of
adoption of innovations,
Much diffi research has studied “people” ferences in innove-
tiveness (that fs, in determining the characteristic of the different
‘doptor categories). Much les effort has been devoted to analyzing
“innovation” ferences (that i, in investigating how the perceived
properties of innovations affect their rte of adoption), although the
Iimtalanoe between people verss innovation differences In dillsion
research may be disappearing in reoent years. The later type of
research can be valuable in predicting the reactions of people to an
ingovation. These reactions can bo modified by the wa’ in which an
Jmovation i named and positioned andl bow it related to the exit,
belli and past experiences of potential uopters. Diffston220 ifeon of Inooatons
researchers in the past tended to regard ll innovations as equivalent
‘nits fom the viewpoint oftheir analysis. Tis versinnplBeaton
Alngerovlyincorect.
Black Music in White America: Rap
Ione were to wnt seeario for onoation that woul not dfs ia
America, # might be a new musical fore rgiating th lower |
acme fom dstreiod wan are who ud ts Irie conten to der
tention to ther figs of ange, frustration, and viene The Afan
tm quality ofthe now music in stark contr o the Baropean|
tions of melody tht dominate Arperean mus. In other words, ap
‘muses adel inaoation or was so athe neo ated Whe
rip fist emerged inthe United Stites aod 1980, mos radio statins
refined to play the new mas, mainly became its fans were not an impor
‘ant audince for commercalsdvetars. Most popular musi lib the
opolrity chars inthe U.S. base ofp othe rao embargo onthe
‘now mos pushed tt the Fngos of sey and prctiallyguaantoed ts
Sar, atest in itn years.
But rap muse, dite these restes and lmaoo, bas become
cvormously popula in white America and throughout the worl. Is he
centomporny musial frm, ranking wilh such ater pes of bck orig
tte msi tex ues, ragtime, ad the eal: Tap hs been called
musical raft (vandals to some, arto other) How does one expla
1s popula? Steve Greenberg, a atari onthe dfason of nse in
‘Ameria ean tht rap, boone ofr mdr orgs, sppeled to
mil and uppes-ss youths who wishod to reba gut the sats quo
tstablshineat of hl parents and soy. Sart white twenages, rho
one ight exoet wold object to ap aa tne, bearne s blgest fas
Many ofthe tonagor parent gar ipa gy oo, Tha parent gar
eran of sububan whites is ateaded to Buropean daa mos, wich
“express fol of cas sd wath tit speak to carla sept of
seelty—ooe which poses tha ewe and wel oath intons
acest th perpetuation ofthe dsl mas wer (Cree 1983).
“Thee uppercas specs of cssel mostcincude coor ball, expense
per etna stage sel, aa igh prior rts tocar eerie
ap music inal forced wethou cost the msl etblehimen
Mos rap ws orga erred by artis nthe om home, wsngines-
Attributes of Tnocations end Ther Rate of Adoption 991
pensve equipment, in contrast to the round studios and sopistieted
"cording equipment of other musical genres. ap mse was ity die
‘eminated on homemade cassette tapes andy lel ownad independent
record companies, For a decade, the mjorrcong compet exited
pan even the mi 1860 only sl portion othe musi on the Bl
board rap singles chat was produced by the major abel. Cray, ado
Stations specaning in rap mse aoe in every US cy Rap atts such as
the late Tupac Stak, Soop Dogay Dog and Eminem conned the ant
sublshment uadtion of rip, with hres tht called forking policemen
‘that rebol agunt pres, the government, and occ,
[Neverthless, rap mute gnc in populanty wth US, teenagers each
yas especially upperside clas suburban white adolescents ap muse
Is perceived by these youths as compute with the values they want to
expres Oppostion tout vals ano paental conta
Rate of Adoption
at of apo she maine Seth wh mao
tdphiy hembra ald ts perly meals be
thr fideo ag ae ns ped ero ue
[yen Sosa of alpine nt te Seep
ton he doen ce Ore ton,
he pec inmrt t ckin
sonata of apn ofan Ms ore
‘Nesta of atti to pes spate
‘Sn ching compli Sleek
Sheree, 105 Instn cr fe pred atts
of cringe aie mcs (tbe Ee nro
Sena ine rlomeiedinten ort al arbi
Sonat rit nmin pes) Se atu of
the ues eit sling ro ett
cae perce pd meena ecte
Inositol)
tte nl pom nna ae
al gage ea a soe oe a
{Sco ee Chop 0 The nr pons inl i ing
pee griepar es nace
Sjosdng the set elotn on mtn ater be
Caheflaston sh re a este222 —Difsonof rnovtions
Figure 6-1. Vaables Determining the Rae of Adoption of imovations
rae Deering he Deen Ve
of ‘hat aed
7
VB of ange get rotons
‘The five types of vartables tha determine an innovation rate of adoption
Ihave not received equal ettention from diffasion scholars The fve per
ceived attributes of innovations have been most extensively investigsted
and have been found to explain about half ofthe variance in innovations
‘ates of adoption
“The communication channels usod to dite aa innovation also may
Influence the imation’ rate of adoption (ce Figure 6-1). For exani-
pl, if intempersonal channels (rater than mass meta channels) erate
-orareness-nowiedge, as ften happens for later adopters, the rate of.
adoption is slowed. The nature ofa socal system, sucha is norms, and
the degree to which the communication network stactre $e highly
intercennosted, also alfet an iancvations rate of adoption. An inv
tion rte of adoption is als aflectod by the extent of change agent?
promotion efforts. The relationship between the rte of adoption and
change agents efforts, however, may not be direct and linear. A greater
eyof from a given amount of change agent activity occurs at certain
stages in an innovations difusion. Th greatest response to change
Atsibute of lnovtion and Thi Rate of Adoption 933,
‘agent effort occurs when opinion leaders adopt, which usally occurs at
somewhere hetween 3 and 16 percent adoption ia most systems. The
innovation will thon continue te spread with Kile promotional efort by
‘change agents, alter a ertcal mas of adopters i reached
Lite difasion esearch has been carried out to determine the rela-
tivo coatsbution ofeach ofthe five types of variables show in Figure
6-1. In his chapter we concentrate on the percelved attributes of inno-
‘ations in explaining an innovation’ ate of adption. Subjective evalua-
tions of an innovation, derived from individual” personal experiences
and perceptions and conveyed by interpersonal networks, drives the