Module/submodel: Waiting Lines

Problem title: 13-23 (2S)

Cost analysis: Use Costs
Time unit (arrival, service rate): Hours

QM for Windows - [Data] Results

Parameter Value Parameter Value Minutes Seconds

M/M/s Average server utilization .75

Arrival rate(lambda) 30 Average number in the queue(Lq) 1.93

Service rate(mu) 20 Average number in the system(L) 3.43

Number of servers 2 Average time in the queue(Wq) .06 3.86 231.43

Server cost $/time 10 Average time in the system(W) .11 6.86 411.43

Waiting cost $/time 100 Cost (Labor + # WAITING * wait cost) 212.86
Cost (Labor + # IN SYSTEM*wait
362.86
cost)