Professional Documents
Culture Documents
September 2, 2017
Thank you for writing to us about the paintings that arrived in your store two days
later the day you have requested. We are deeply sorry about what happened.
An unexpected car accident in the highway caused the late delivery of the
paintings. Please accept our apology and our assurance that if the same thing will
happen again, we will find the right route nearer to your address.
Since we had first released our paintings, you are one of the many buyers that we
have prioritized and valued. The satisfaction of our costumer is the goal we strive
to achieve.
Sincerely yours,
Ashley Carter
Marketing Manager