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Preamble

The purpose of Arokia IT is to be the preferred strategic partner supporting


clients with our native and exemplary technology solutions in the loyalty niche.

About Arokia IT
Arokia IT has, since 2010, been providing distinct solutions and transforming
clients'​ loyalty business in the new digital-era. We help clients envision and
recognize loyalty benefits/advantages by implementing super-efficient and
unique/custom loyalty programs.

Our consistent ability to deliver turn-key experience with an “all-under-one-roof”


has been noteworthy. Clients rely on us to solve their evolving loyalty problems,
and entrust us with managing their programs on a long-term basis.

Our designs and offerings are based on the philosophy of 3Ps – People, Processes
& Product. In that sense, we follow a successful and well-established practice of
harnessing our intellectual assets (Experts) to derive processes (Models) and
formulate practical Solutions to the demanding loyalty needs.
About Us

Pillars of our business: Co. Snapshot: Industries Served (B2B/B2C/B2B2C)


• Integrity • 10 years in existence • Auto, BFSI, Real Estate, Retail, Mfg, Telecom,
• Strong global & local presence Supply Chain, Oil & Gas, Construction,
• Client Satisfaction
• Clients & support in over 10 countries Consumer Durables, Heavy Engg
• Technical Expertise
• HQ & Development Center at Bangalore
• Offices in Mumbai, Dubai & Dallas

Proprietary Platform & Solutions: Productised Services:


• One Loyalty • One Stop Internet
• E-Learning & Assessment o Digital Marketing
o SEO
o SMM
OUR MERITS
• A decade of exclusive focus on loyalty solutions & services

• Created flagship solution One Loyalty in 2014

• Crafted E-Learning & Assessment Solution in 2017

• Serving clients across 13 business/industry verticals

• Competence to scale up to any level in-line with growth curve

• Strong client reference and testimonials

• Proven support with PM skills accrued over 70 loyalty projects

• Expertise & maturity in excess of 300 man-years, with around 100 employees
What
kicks us?!

• Client-first philosophy, and their inspiring challenges


• Leverage wealth of knowledge to customer’s advantage
• Innovative ideas for sophisticated, yet accessible solutions
• Exceed customer’s expectations with unrelenting performance
• Appetite to score top in customer retention & satisfaction index
LOCATION & PRESENCE

Dallas
Dubai
Serving Customers in
North Americas Serving Customers in Middle East
& North Africa (MENA) Mumbai
Development & Support Centre

Bengaluru(Global HQ)
Global Sales, Operations & Support

Customers in:

Bahrain | Botswana | India | Kuwait | KSA |


Malaysia | Nepal | Oman | Singapore | Qatar
| Uganda | UAE | USA
GLOBAL CLIENTELE
Introducing

One Loyalty
- a proven & trusted platform
to efficiently manage and run
your loyalty program.
A COMPREHENSIVE SOLUTION!
One Loyalty is a time-tested and trusted platform that offers
a total solution to every single loyalty program needs.
Apart, the platform is amply supported 360 degrees with
various Value-Add-Services that gives our clients a complete
peace of mind!

 Consulting & Advisory


 Cloud/On-premise Deployment
 Configuration & Set-up
 Communication Channels
 Promotions & Campaigns
 Dashboards & Reports
 Catalog & Redemptions
 Delivery & Logistics
 Contact Centre & Support
ALL UNDER
ONE ROOF!

Any loyalty program would need various


components that needs to be stitched
together tightly for a seamless flow &
experience.

One Loyalty provides all ingredients under a


single roof without a reason to look outside!

In that sense, we offer a turn-key solution that


guarantees you peace-of-mind!
INTEGRATION READINESS
One Loyalty is integration-ready with your POS /
PMS / ERP / Backend and any 3rd party APIs
for seamless connectivity, messaging & program
management.

REST API

SOAP API
The proposed solution has the capability to integrate any data sources for both pushing & pulling the data.
TOUCHPOINTS (INTERFACES)

INTERNAL USERS

MERCHANT MODULE BUSINESS MODULE CUSTOMER INTERFACE

EXTERNAL USERS

API/CONSOLE/ERP ONE LOYALTY FIELD-SALES ONE APP ANDROID & iOS


MOBILE APPS SOFTWARE MISSED CALLS MICROSITE
CONNECTOR BACKEND ANDROID APP APPS

Backend Mid-layer Frontend


(Modules & Connectors) One-App & SE Apps White-labeled Interfaces
TYPICAL DEPLOYMENT TIMELINE
TYPICAL DEPLOYMENT TIMELINE
Week 1- 4

Purchase Order Project Kick Off Program Design PDD Sign Off
& Advance Documentation
Week 5 - 10

Standard Demo Setup on Training


UAT
Implementation Test Bed
Week 10 - 12

Cloud Account Program Management &


Project Sign Off Go Live
Setup Monthly Maintenance
Various options to redeem your
rewards using One Loyalty

e-Vouchers
Physical goods / Gifts
Bank transfer
Wallet transfer
Merchandise /Souvenir
Credit notes
Donate to Charity
E-VOUCHERS

Categories

Brands
PHYSICAL GOODS / GIFTS

Categories

Brands
OTHER REDEMPTION OPTIONS

Bank Transfer

Merchandise /
Souvenirs

Credit note / Donate to Charity

Wallet Transfer
Thank you!

www.oneloyalty.co +91-9845141928 info@oneloyalty.co

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