FORM CODE UnionBank EPAYCARD
Terms & Conditions
EPAYCARD VISA DEBIT CARD AGREEMENT By using the EPAYCARD VISA Debit Card, the Cardholder
unconditionally agrees to be bound by the laws, rules, regulations, and official issuances applicable on the matter, now
existing or which may hereinafter be enacted, issued or enforced. All the Terms and Conditions in the Agreement
have been read and understood by the Cardholder, as evidenced by the signature on the application form, VISA Card
and/or charge/sales slip. These terms and conditions comprise the agreement between UnionBank of the
Philippines and the Cardholder, in connection with the Cardholder's EPAYCARD VISA Debit Card. This EPAYCARD
Account Agreement is governed by the provision of Bangko Sentral ng Pilipinas and appli cable laws in the
Philippines, relating to the covered transactions herein.
1. Interpretation
1.1. In these terms and conditions
1.1.1. "Account" means the EPAYCARD account held or to be held with UnionBank, in the name of a
single Cardholder
1.1.2. "Account Currency" means the currency in which the Account is denominated.
1.1.3. "Bank" means UnionBank of the Philippines.
1.1.4. "Card" means a VISA Debit Card, including any renewal or replacement Card.
1.1.5. "Cardholder" means the person having power alone to operate the Account, in accordance with
the Bank mandate, in respect thereof.
1.1.6. "PIN" means the personal identification number issued to the Cardholder, from time to time, for
use of the Card.
1.1.7. "Password" means the password you use to access the Financial Services at
theunionbankph.com website and your EPAYCARD Account through a personal computer
or other electronic terminal.
1.1.8. "Transaction" means any cash withdrawal or payment made using the Card, or any refund arising
in connection with the use of the Card, in any authorized manner, for debit or credit to the Account.
1.1.9. "Visa" means Visa International.
1.1.10. "Working Days" means Monday to Friday inclusive except Bank holidays.
1.2. In these terms and conditions, references to the singular include the plural and vice versa.
References to one gender include references to the other gender.
2. The EPAYCARD Account
2.1. The Cardholder is responsible for all obligations arising out of the ownership and maintenance
of an EPAYCARD Account. This includes the amount of any check, draft or other instrument (each, an
"Item") deposited to the account and service charges to the account. The losses arising from the breach of
any representation or warranty made to the Bank or under applicable law, and the costs incurred to enforce
the rights or to collect any sum the Cardholder owes the Bank, including, to the extent permitted by law,
reasonable attorney's fees.
2.2. Deposits to Account
2.2.1. The Cardholder authorizes the Bank to accept cash and Items for deposit to the Deposit Account, if
they are made payable to the Cardholder. The Bank is also given the authority to deposit wire
transfers and other forms of credit (such as direct deposits or other automated clearinghouse
entries). Second endorsed checks, post dated and stale checks are not accepted for deposit.
2.2.2. In receiving deposits, except cash, the Bank acts only as a collecting agent and assumes no
responsibility beyond the exercise of ordinary care. All deposits are posted to the EPAYCARD Account in
Philippine Pesos, subject to the receipt of final payment. If final payment is not received on any Item
deposited to the account or if any direct deposit, automated clearinghouse deposit or electronic fund
transfer to the account is charged back to the Bank for any reason, the Cardholder agrees to pay the
amount of the chargeback. The Bank is authorized to debit the EPAYCARD Account, without prior notice
and at any time, for the amount of the returned Item or other deposit, the returned item fee, any interest
paid on the deposit, and any othe r fee paid or loss incurred. The Bank may also use any other legal
remedy to recover the amount owed.
2.2.3. The Bank is not responsible for any transactions until these have been received and recorded. The
Bank is not liable for the default or negligence of duly selected correspondents, or for losses in
transit.
2.3. The EPAYCARD Account earns interest at the rate and compounding frequency shown on the Schedule of
Rates and Fees, subject to applicable taxes.
2.4. The Cardholder will provide the Bank with the signature card and other documentation or information that
is requested, in connection with the EPAYCARD Account. The Cardholder is required to update the
signature every five (5) years or whenever deemed necessary by the Bank.
2.5. The account will become inactive after a year of inactivity and becomes dormant after 2 years of
inactivity. After ten (10) years of continuous inactivity, the dormant account will be escheated in favor of
the Philippine Government, in accordance with the Unclaimed Balances Law. The Bank will have no
further liability to the Cardholder for such funds.
2.6. Deposit Insurance
2.6.1. Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC), up to a maximum
deposit insurance coverage (MDIC) per depositor’s account. As of June 1, 2009, the maximum
coverage amount is Five Hundred Thousand Pesos (P500,000.00) per depositor's account.
2.6.2. PDIC shall presume that the name appearing on the deposit instrument is the actual/beneficial
owner of the deposit, except as provided herein.
2.6.3. In case of transfers or break-up of deposits, PDIC shall recognize actual/beneficial ownership of
transferees who are qualified relatives of the transferor. Qualified relatives are transferees within
the third degree of consanguinity or affinity of the transferor.
2.6.4. In case of (a) deposits in the name of, or transfers or break-up of deposits in favor of, entities, either
singly or jointly with individuals, and (b) transfers or break-up of deposits in favor of non-qualified
relatives, whenever such transfers/ break up will result in increased deposit insurance coverage,
PDIC shall recognize beneficial ownership of the entity or transferee, provided that the deposit
account records show the following: a. Details or information establishing the right and capacity or
the relationship of the entity with the individual, or b. Details or information establishing the validity
or effectivity of the deposit transfer, or c. Copy of Board Resolution, order of competent
government body/ agency, contract or similar document as required/ provided by applicable laws.
2.6.5. In the absence of any of the foregoing, PDIC shall deem the outstanding deposit as maintained for
the benefit of the transferor, although in the name of the transferee, subject to consolidation with the
other deposits of the transferor.
2.6.6. PDIC may require additional documents from the depositor to ascertain the details of the deposit
transfer or the right and capacity of the transferee or his relationship to the transferor.
2.7 The Cardholder expressly gives his/her consent to the processing by its affiliates, subsidiaries and third party
service providers and disclosure to said affiliates, subsidiaries and third party service providers of the Cardholder’s
Personal Information and/ or Sensitive Personal Information as the same is defined by Republic Act No. 10173,
otherwise known as the Data Privacy Act of 2012 and any amendments thereto (collectively referred to as
“Personal Information”) collected and held by the Bank, in connection with your payroll account.
3. Financial Services
The Bank offers the following types of Financial Services for an EPAYCARD Account through available channels:
3.1 Internet Banking via unionbankph.com website and Mobile Banking via uMobile mobile application.
3.1.1 View the Current Balance, Available Balance and Transaction History
3.1.2 Transfer the funds from the EPAYCARD Account to the Cardholder’s other enrolled accounts or to
third party accounts within the Bank. The Bank will effect the online fund transfer provided there
are sufficient funds available in the EPAYCARD Account. The Cardholder will be responsible for
informing the third party account holders of the transfer made. The transfers are irrevocable once
effected.
3.1.3. Pay the bills from the EPAYCARD Account to institutions with which the Bank has collection
agreements.
3.1.4. Terms Relating to Goods and Services Purchased using Electronic Transfers.
3.1.4.1. No Liability. The Bank will not be responsible, in any way, for any goods or services the
Cardholder decides to purchase, including and without limitation, their quality, safety, legality or
delivery. The Bank will not become involved in any dispute involving such goods or services. The
Cardholder also agrees to hold free and harmless and release the Bank and its respective directors,
officers, employees and agents from any and all claims, demands and damages between persons
using the Financial Services of unionbankph.com, including any claims, demands or
damages arising out of or related to the purchase or sale of goods or services.
3.1.4.2. Charges and Taxes. The Cardholder is responsible for paying any and all charges and/or
taxes which may be imposed by the Bank and the proper authorities, respectively, arising from the
availment of the services and products under the EPAYCARD Account.
3.2 SMS Alert
3.2.1 The Cardholder agrees that the Bank, its affiliates, subsidiaries and third party service providers may
send or communicate with the Cardholder through text messages (SMS) or email notification specific
prompts, reminders and notices, marketing materials, promotions, loan offerings, and that the information
provided herein may be used to pre-qualify the cardholder for other bank offerings.
3.2.2 The Cardholder acknowledges and accepts that each SMS may be sent without being
encrypted and may include some information pertaining to your Account(s). It is the Cardholder’s
responsibility to ensure the security of such cellular phone and to hereby hold UnionBank free and
harmless against any and all liability, administrative, civil or criminal, including, but not limited to
those relating to secrecy laws or regulations (if any), should any SMS Alerts be viewed or accessed
by persons othe r than you.
3.2.3 The Cardholder hereby agrees that UnionBank does not guarantee the delivery or accuracy of any
SMS Alert which are purely for convenience, information and notification purposes only. The
Cardholder shall be fully responsible to monitor the due performance and compliance of needed
obligations.
4. The Card
4.1. The Cardholder will be given an ATM card that is linked with the EPAYCARD account. The Card belongs to
the Bank and any authorized officer, employee, associate or agent of the Ban k may retain the Card,
require the Cardholder to return the Card or suspend the use of the Card at any time in its absolute
discretion. The Bank shall not be liable for any loss or damages suffered by the Cardholder as a result
thereof.
4.2. The Card will not become valid or operational until the Cardholder acknowledges receipt of the Card by
signing on the appropriate Bank documents. The Card is only valid for the period shown on it and
must not be used outside that period or if the Bank has required, by notice in writing to the Cardholder,
that it be returned to the Bank. When the period of validity of a Card expires, it must be destroyed
immediately by the cardholder by cutting it in half through the magnetic strip.
4.3. If the Card is lost or stolen, the Cardholder, or any other person acting on behalf of the
Cardholder, shall immediately notify the Bank or the Visa Customer Assistance Service by telephoning the
card number(s) and information of the Cardholder and the Cardholder must , in addition, immediately
notify relevant law enforcement agencies. The Cardholder must confirm the loss of the Card by notice
in writing to the Bank, within 7 days of having notified the Bank by telephone.
4.4. The Cardholder must cooperate with any officers, servants, employees, associates or agents of
the Bank and/or law enforcement agencies in any efforts to recover the Card, if it is lost or stolen.
The Bank may disclose information about the Cardholder and the Account if the Bank thinks it will help
avoid or recover any loss to the Cardholder or the Bank resulting from the loss, theft, misuse or
unauthorized use of the Card.
5. The PIN
An ATM PIN will be issued to the Cardholder. All reasonable precautions must be taken to avoid unauthorized
use, including destroying the PIN mailer issued by the Bank promptly after receipt, never disclosing the PIN to
someone else, never writing the PIN on the Card or any other item normally kept with the Card, never writing the
PIN in a way that can be understood by someone else and immediately notifying the Bank if someone else knows
or is suspected of knowing the PIN. The Bank recommends that you regularly change your PIN.
6. Card Facilities
6.1. The Cardholder may use the Card, in conjunction with the PIN, to withdraw money from automated
teller machines that accept the Card when they are operating. The amount of money to be withdrawn by
the Cardholder shall be debited to the Account. ATM withdrawals are available up to the daily
authorization limits specific to members of the Bank's service network(s), provided that the available
balance is greater than the amount requested.
6.2. The Card may be used to purchase goods and services from merchants that participate in the service
network and have agreed to accept the Card as a means of payment by signing a sales voucher, by
entering the Card information on the Internet, by signing a mail order purchase from showing the number
printed on the Card or by placing an order by telephone and quoting the number printed on the Card.
6.3. The Bank may also refuse to allow any withdrawals, without liability to the Cardholder, if there is a concern
that one or more transactions on the account may have been unauthorized or fraudulent. If there is a
dispute concerning the EPAYCARD Account that makes the Bank uncertain regarding the instructions that
have been given, the EPAYCARD Account is garnished or attached, the EPAYCARD Account has been
pledged as collateral for a debt, the availability of the funds on deposit cannot be verified, any required
documentation has not been presented, or the Cardholder has failed to repay an obligation to the Bank on
time.
6.4. Cardholder may use their EPAYCARD account and/ or account details to apply for loans and/ or credit
cards through the use of the UnionBank mobile application and/ or loan portals. As an added security
UnionBank may require the Cardholder to use their PIN prior to allowing any transaction to go through. It is
understood that the PIN is known only to the Cardholder, and the Cardholder warrants that any and all
transactions effected using his/ her PIN shall be conclusively presumed to have been done by or as
authorized by the Cardholder. Cardholder agrees that the Bank, at its sole discretion, is entitled to act on
the instructions received from the Cardholder through UnionBank’s mobile application and/ or online PIN.
You further agree that the Bank shall not be liable.
7. Charges
7.1. T he Bank shall charge a fee to the Cardholder with respect to each cash withdrawal made using the Card
for which a charge is levied by Visa, Megalink, and Bancnet, in accordance with the Bank's schedule of
fees from time to time in force.
7.2. The Cardholder agrees to pay the charges, as shown on the Schedule of Rates and Fees. As these
charges are incurred or, at the Bank's option, the charges shall be deducted directly from your
EPAYCARD Account balance. The Bank shall not be liable for the dishonour of Items or other debits
resulting from the deduction of any charges, as authorized by the acceptance of these terms.
7.3. The Bank shall convert the amount of every Transaction made in a different currency to the Account
Currency. The Bank shall make the conversion based on the VISA Foreign Exchange rate at the time of
the transaction. If the Account Currency is in Philippine Pesos and the Cardholder uses his Card outside
the Philippines, the transaction shall be converted to its Philippine Peso equivalent, based on the VISA
Foreign Exchange rate at the time of the transaction. Similarly, if the Account Currency is US Dollars
and the Cardholder uses his/her Card at a Philippine peso-denominated, VISA affiliated merchant, the
transaction amount will be converted to its US dollar equivalent, based on the prevailing VISA Foreign
Exchange rate, at the time of the transaction.
7.4. The Cardholder shall be charged in respect of every withdrawal Transaction made in a currency other than
the Account Currency with respect to the conversion of the amount of the transaction into the Account
Currency, in accordance with the Bank's schedule of fees from time to time in force. The following
transaction fees shall be imposed on all ATM transactions of the Cardholder outside the Philippines:
7.4.1. US $3.00 for every ATM transaction approved;
7.4.2. US $1.00 for every ATM balance inquiry;
7.4.3. US $1.00 for every ATM transaction declined for reasons such as insufficient funds and/or
exceeds the daily transaction frequency
7.5. In the event the Cardholder prequalifies for any bank product offering and consents to the processing of the
same, the Cardholder agrees and authorizes the bank to conduct verification and check the accuracy of all
account information. Further, the Cardholder authorizes the Bank to debit all charges arising from the
availment of the bank product offering such as but not limited to application and processing from their
EPAYCARD account unless otherwise specified.
8. General
8.1. The total amount of any Transactions carried out in any one day shall be limited to such amounts
and by such other conditions, as shall be notified by electronic means or in writing to the Cardholder, by
the Bank, from time to time, with effect from the date of such notice.
8.2. The Bank will issue a Card only if the Cardholder has completed an application form and it has been
accepted by the Bank, or if the Bank, at its discretion, is replacing or renewing a Card.
8.3. If the Bank is asked to authorize a Transaction, the Bank may take into consideration any other
transactions which has been authorized but has not been debited to the Account. If the Bank determines
that there are or will be insufficient available funds in the Account to pay the amount that would be due in
respect of such Transaction, the Bank may, in its own absolute discretion, refuse to authorize such
Transaction, in which event, such Transaction will not be debited to the Account. The Bank shall not be
liable for any loss or courses of action resulting from any such refusal to authorize any Transaction.
8.4. The Cardholder agrees to allow the Bank and his company to inquire, hold, or debit the account in
instances of, but not limited to, error in credit, garnishment, or fraud.
9. Termination
9.1. The Cardholder agrees to notify the Bank of any intention to close the EPAYCARD Account. The Bank
reserves the right to request that the notice be in writing that affirmatively acknowledges that closing the
account could affect the receipt of Financial Services.
9.2. The Bank may also initiate account closing and blocking of transactions if any of the following scenarios
happen:
9.2.1. EPAYCARD kits unclaimed beyond the prescribed period
9.2.2. Accounts with insufficient balance to pay corresponding bank charges
9.2.3. Fraudulent transactions
9.3. After an EPAYCARD Account is closed, the Bank has no obligation to accept deposits or pay any
outstanding Items or other debits. The Cardholder agrees to hold the Bank harmless for refusing to
honor any Item, credits or other debit on a closed account.
9.4. The Agreement comprised in these terms and conditions shall be deemed to remain in full force and effect if
and in so far as any Transaction is completed but not debited to the Account prior to termination thereof.
9.5. The EPAYCARD Account will be reclassified as a personal account and be subject to service charges upon
either of the following conditions:
9.5.1. Cardholder’s resignation from his company
9.5.2. 6 months of account inactivity, which deems the account dormant
9.6. Termination of the Agreement comprised in these terms and conditions shall not prejudice any liability in
respect of things done or omitted to be done prior to termination thereof.
10. Miscellaneous
10.1. The Bank shall not be liable to the Cardholder for any loss suffered as a result of the Bank being prevented
from or delayed in providing any banking or other services to the Cardholder due to strikes, industrial
action, failure of power supplies, systems or equipment or causes b eyond the Bank's control.
10.2. These terms and conditions and the banking practices and charges relating thereto may be changed by the
Bank at any time by notice thereof to the Cardholder. Any such changes will be effective from the date of
the notice or such later date as may be specified therein.
10.3. Cards unclaimed after ninety (90) calendar days shall be destroyed.
10.4. I hereby acknowledge and authorize: 1) the regular submission and disclosure of my basic debit card &
credit card data (as defined under Republic Act No. 9510 and its Implementing Rules and Regulations) to
the Credit Information Corporation (CIC) as well as any updates or corrections thereof; and 2) the sharing
of my basic debit & credit data with other lenders authorized by the CIC, and credit reporting agencies duly
accredited by the CIC.