Professional Documents
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Bottom line:
Ignoring digitization
is a mistake.
The possibilities opened up by Construction 4.0 give The profound impact of digitization will thus be felt
players in the construction industry all kinds of ways throughout the entire construction industry. Which-
to boost their productivity. A glance at other industries ever angle you take – the competitive situation or pro-
shows that these new approaches and tools do indeed ductivity considerations – companies have no choice
affect every link in the value chain. Depending on their but to tackle this vital issue.
maturity, size and business model, digitization thus Those companies that move early to develop and
holds out potential for every corporate group in the implement their own digitization strategy will be the
German construction industry. winners as the construction industry goes digital.
We have identified four keys to unleash the poten- The "construction firms of the future" will use dig-
tial of digitization: digital data, digital access, automa- ital tools to have materials supplied just in time, there-
tion and connectivity. And each of these keys can be by cutting the cost of storage and transportation and
turned at each link in the value chain: in logistics, pro- increasing efficiency. They will source materials with
curement and production, in marketing and sales, and electronic portals and, in so doing, optimize not only
in after-sales and end-customer marketing. their prices but also their collaboration with suppliers.
Companies face the challenge of deciding which In production, building suppliers will deploy smart
approaches suit them best and how they can be imple- machinery and applications that forge networks in
mented. Ignoring digitization entirely is not one of the which all production processes are planned in advance
options. Recent developments in construction and and operated with optimal efficiency. In marketing
other branches of industry show that there is no stop- and sales, they will win over dealers and customers
ping the megatrend toward digitization. with digital sales applications. In after-sales, they will
It follows that players in the construction industry provide customers with new service and support that
who move quickly to concern themselves with techno- increases customer retention.
logical developments and think carefully about how to Building material traders will operate efficient plat-
implement them all along the value chain have every forms that add transparency while also making their
chance of setting themselves apart from the competi- customers' processes more efficient. At the same time,
tion. By introducing digital methods, these firms will they will harness the data generated to gain a better
become more productive and more effective. understanding of their customers and produce cus-
On the other hand, companies that ignore the keys tomer profiles.
to digitization run the risk of falling behind their rivals.
One reason will be the loss of business. Another will be
that they cannot improve their productivity as they
would like to.
THINK
ACT
BEYOND MAINSTREAM
June 2016
2015
Digitizationthe
Mastering in the
Transformation
construction industry
Journey
A comprehensive
Building Europe'sguide
road to
to "Construction
reinventing companies
4.0"
2 THINK ACT
Digitization in the construction industry
TREN
D
3
R A DA
THE BIG fo r t h e R
G
constr erman
uc
indust tion
ry
P. 9
93%
of construction industry players agree that digitization
will affect every process.
Page 3
<6%
of construction companies make full use
of digital planning tools.
Page 13
100%
of building materials firms believe they have not yet
exhausted their digital potential.
Page 7
THINK ACT 3
Digitization in the construction industry
There is no alternative
to digitization. Even on
the building site.
Construction needs to
catch up.
Digitization is about businesses encountering connect- dustry and service providers – despite the fact that the
ed systems at every link in the value chain. It is about needs and approaches of different actors vary very con-
working with tools and practices based on information siderably. Producers of building materials tend to fo-
and communication technology. This understanding cus more on digitizing production and distribution
is changing the role of digital technologies. They are no (along the lines of Industry 4.0 and the design of the
longer mere tools to help companies do the same customer journey, for example). By contrast, construc-
things a bit better. Instead, they fundamentally change tion companies concentrate primarily on the digitiza-
the way business is done. Digitization permeates every tion of planning, construction and logistics (building
part of every company: multinationals and midcaps, information modeling – BIM – and the connected
all-rounders and specialists alike. "building site 4.0"). For their part, building material
A glance at other industries shows the extent to traders add a strong focus on digital sales (online trad-
which digitization is turning proven and familiar prac- ing) to their logistical considerations.
tices on their head. In the music industry, for example, Clearly, the industry is aware of the importance of
digital offerings already account for 46% of total sales the megatrend toward digitization. The problem lies
worldwide. On this kind of scale, it is certainly reason- rather with implementation. This is the finding of an
able to speak of a revolution – especially as one has to exclusive Roland Berger management survey, above all
assume that digitization has replaced legacy business among construction firms and their suppliers in Ger-
models in their entirety. many, Austria and Switzerland. The results of the sur-
A large majority of players in the construction in- vey paint an up-to-date picture of how industry players
dustry today recognize how digitization is affecting ev- rate the potential of digitization and the extent to
ery part of their business too. According to one study which implementation has progressed. We call the pic-
by the Association of German Chambers of Commerce ture that emerges "Construction 4.0".1
and Industry (DIHK), 93% of companies agree that dig-
itization will influence every one of their processes.
1 A
lthough building material traders were not included in the survey,
This perception places construction on a par with re- this paper occasionally touches on the impact of digitization on this
tail and only just behind both the manufacturing in- segment and the opportunities it affords.
4 THINK ACT
Digitization in the construction industry
A
FOUR KEYS TO THE DIGITAL TRANSFORMATION
Four key aspects are useful to get digitization up and running.
Their importance extends across every link in the value chain.
DIGITAL
TRANSFOR-
MATION
> Logistics: Flow of goods, storage and transportation companies naturally concentrate more on completing
>P rocurement: Purchasing, supplier management and building projects. Building material traders in turn ap-
supplier evaluation ply themselves to procurement and sales, with a corre-
> Production/construction: Production and quality sponding focus on logistical services.
management The findings of our survey of top management
> Marketing/sales: Sales/dealer management across players in the construction industry reveal a
> After sales/end-customer marketing: Pull marketing, keen awareness of the potential of digitization at
user support and services those links in the value chain where the benefits are
The precise content of each link in the value chain var- most obvious. The highest scores were thus given to
ies from player to player. While suppliers of building the potential of digital data in the context of logistics,
materials focus primarily on production, construction as well as to automation in the context of production/
6 THINK ACT
Digitization in the construction industry
B
WHICH AREAS HAVE THE MOST TO GAIN FROM DIGITIZATION?
Our survey shows that construction industry players do not see potential for digitization in all areas.
No. of mentions
15
10
7
6 6
5 5 5 5
4 4
3 3 3
2 2 2 2
1 1
C
DEGREE TO WHICH DIGITIZATION IS ALREADY IMPLEMENTED
Little – or very little – has so far been done in most cases.
Across the same five areas, implementation is currently very sluggish indeed.
(1: very little or no implementation; <2: little implementation: >2: moderate implementation; >3: extensive implementation)
2.3
2.0
1.8
1.7 1.7
1.5 1.5 1.4 1.5
1.3 1.3
1.0 1.0 1.0 1.0
0.8 0.8 0.8
0.5 0.5
Recognizing potential
and seizing opportuni-
ties: How digitization
raises productivity.
The data in our survey testifies to an awareness that in compliance with formal requirements are already in
digitization has an influence on the industry. The prob- place. At many construction companies, however, one
lem is that, in many cases, little has yet been done gets the impression that phones, fax machines and pa-
about this realization. Above all, players in the industry per are still the most widely used tools. That has to
seem uncertain about how exactly to realize the bene- change. Not as an end in itself, but because electronic
fits of digitization at the various links in the value calls for tender are on the advance. The EU, for exam-
chain. The following matrix reflects the diversity of the ple, insists on digital calls for tender for public con-
methods and tools already in existence. Some of them struction projects, because this channel ensures that
have a powerful influence on the business of construc- contract award processes are more transparent and ef-
tion companies and their suppliers; others have a mod- ficient. Players keen to win public contracts who never-
erate to low influence. Some applications are already theless refuse to wave goodbye to phones and fax ma-
established in business practice, while others are still chines will therefore very soon find themselves left
in the development phase. E behind. Product specification too is increasingly going
Based on this matrix, we would highlight eight digital. In this whole area, digitization has the added
technological developments and approaches that pow- advantage that electronic calls for tender reduce costs
erfully affect the business of construction industry while increasing efficiency. For construction suppliers,
players and whose degree of implementation is already the ability to contribute all products to planning pro-
sufficiently advanced to yield genuine benefits. Our cesses via digital channels – through a CAD library, for
recommendations include tools for every value chain example – will be a critical success factor. At the same
link and all market players. time, digital platforms are growing in significance for
building material traders.
1. ELECTRONIC TENDERING IS BECOMING
THE STANDARD 2. DIGITAL PROCUREMENT PLATFORMS
In Germany, calls for tender are already circulated elec- SAVE TIME AND MONEY
tronically for 80 to 90% of public construction proj- Procurement and materials account for a large chunk
ects. The UK and Italy boast a figure of 100% for con- of total costs in the construction industry. Digital plat-
tracts with volumes in excess of EUR 90,000. Standards forms help keep these costs down. Electronic procure-
to ensure that tenders can be submitted securely and ment permits savings of around 5% for catalog-based
THINK ACT 9
Digitization in the construction industry
E
TREND RADAR FOR THE GERMAN
CONSTRUCTION INDUSTRY
Our matrix reflects the diverse array of digital opportunities.
High
Analytics/
big data in
operation and
production Robotics in
Additive production
manufacturing E-commerce
INFLUENCE ON BUSINESS
data in logistics
Augmented reality M-com- Smart Logistics management
in production merce MES software
Predictive CRM systems
maintenance Mobile logistics systems
Buyer-side/
Cloud-based Automated seller-side
digital Analytics/big data e-procurement
logistics solutions
marketing in procurement
marketing
logistics platforms relationship
Digital management
storytelling
E-marketplaces
Augmented reality
in marketing
DEGREE OF IMPLEMENTATION
Procurement Logistics Production/construction Marketing and sales After sales/end-customer marketing
purchases and around 10% in the case of online auc- ready making good use of such electronic portals.
tions, for example. Swedish construction outfit Skans- French company Saint Gobain is currently rolling out a
ka does things differently, though, and already handles new digital logistics concept in Germany. Its aim is to
about half of its material sourcing via a digital plat- enable building sites to be supplied 24 hours a day,
form. Tool manufacturer Hilti has outsourced all its which in turn gives industry players the chance to or-
indirect procurement processes and now commissions der materials for very specific points in time.
an external procurement management team to trawl
through catalogs, online shops and other electronic 4. DRONES AND ROBOTS MOVE OUT OF
platforms in search of the most attractive prices and SCIENCE FICTION BOOKS AND INTO THE
offerings. FUTURE OF CONSTRUCTION
Construction projects are becoming ever more
3. SMART BUILDING SITE LOGISTICS complex. Equally, cost and time pressures are rising
HOLDS OUT POTENTIAL FOR OPTIMIZATION and quality expectations increasing. In response, the
Construction workers devote only about 30% of their industry must find ways to reduce complexity and
working time to their principal activity. The remaining costs, raise productivity and guarantee quality. The
70% is taken up by running errands, transporting ma- good news? The tools are already there!
terials, cleaning up, rearranging the building site and Alongside advance planning, surveying the build-
looking for materials and equipment. It is therefore ing land is one of the most important tasks in any
perfectly understandable that many businesses see a construction project. 3D laser technology opens up
need for optimization. new possibilities in this context. 3D lasers not only
This is where digital technology can help. Supply survey the land, but also very quickly identify water
software, for example, can be used to ensure that mate- pipes, sewers, phone lines, fiber optic cables and pow-
rials are delivered to the site just in time, i.e. precisely er lines. They capture all this data and feed it into dig-
when they are needed. Storage and rearrangement ital planning tools that are immediately available to
work can be minimized as a result. Similarly, smart, the project manager. Drones are likewise already in
connected construction machinery helps optimize ca- operation in the construction industry. They survey
pacity utilization for workers and construction vehicles the land, monitor large building sites and track the
alike. Via the internet of things, excavators can call a progress of construction projects. Where buildings
free truck whenever one is required. In return, the have been completed, they also measure energy dissi-
truck can inquire when and where what material is pation.
needed. Construction workers have fewer journeys to Mobile cloud solutions are growing increasingly
make and less coordination work, so less time is spent important in the building trade. Studies show that
traveling and looking for things. Conversely this sce- communication occupies as much as 90% of construc-
nario can only work if digital devices are standard issue tion project managers' time. When problems arise – if
on the building site. different players don't have the same information or
Apps are already on the market that use GPS or other can't access the data, for instance – the entire process
navigation technologies to locate products and materi- can quickly grind to a halt. As things stand, most build-
als. RFID2 technology in particular opens up all kinds of ing firms still use project management programs that
possibilities. Products fitted with this technology can be are installed on desktop PCs. Yet cloud-based and mo-
identified using electromagnetic fields. They can also be bile solutions have the tremendous advantage of being
registered and scanned, which simplifies the hiring of available wherever you happen to be working. Here
equipment and creates transparency regarding the again, it becomes apparent how much sense it makes
whereabouts of machinery and materials on the build- to work on site with mobile devices.
ing site. It is even possible to fit freshly laid concrete "Hadrian", the brainchild of Australian enterprise
surfaces with RFID technology in order to analyze them. Fastbrick Robotics, showcases what construction ro-
Software solutions that help building firms with ev- bots are already capable of doing. Buildings that would
ery aspect of the logistical chain are also available. have taken human brick layers several weeks to erect
Building material manufacturers in particular are al- can now be completed by Hadrian in 48 hours. The ro-
2 RFID = radio-frequency identification
THINK ACT 11
Digitization in the construction industry
are often lengthy gaps between projects. This "down- companies that fail to keep up in the area of BIM. 23%
time" is exactly the right time to invest in long-term "fully agree" and 45% "mostly agree" with the statement
relationships with customers. Digital after-sales tools that producers who do not provide BIM-compatible in-
that add value for and provide useful services to cus- formation will already fall behind in three years' time.
tomers are very useful in this regard. Building material Construction firms themselves demonstrate far less
provider Cemex came up with Smart Silo, a product awareness of this danger, with only 15% "fully agreeing"
that measures and communicates how much cement and another 15% "mostly agreeing". Obviously, players
is left in containers. The app ensures seamless supply in the construction industry must take care not to un-
lines: New deliveries arrive just when they are needed derestimate the scope and importance of BIM.
– and the customer doesn't have to lift a finger. As more and more planning is based on BIM, this
will probably lead to a shift in decision-making struc-
8. BIM WILL SOON BE THE STANDARD tures on the building site. Up to now, construction
FOR EVERYONE ON THE BUILDING SITE companies and craftsmen have sourced building mate-
Building information modeling (BIM) is already tre- rials from manufacturers of their choice in line with
mendously important to the construction industry. A specifications drawn up by planners and architects.
2014 EU directive recommends the use of BIM use as Soon, however, the planners and architects will also
one of the criteria for the award of public contracts. decide quality issues and choose manufacturers. The
The multiphase plan "Digital Planning and Construc- result will be hitherto unheard-of costing accuracy. Yet
tion launched by Germany's Federal Ministry of Trans- at the same time, construction firms will evolve further
port and Digital Infrastructure on December 15, 2015, in the direction of pure-play contractors. BIM could
follows the directive's lead and makes the use of BIM also shift construction activity from the building site to
compulsory for public infrastructure projects in Ger- industry. Building suppliers will seek to raise their pro-
many as of 2020. Similar rules already apply in the UK, file in BIM databases by providing end-to-end offerings
the Netherlands, Denmark, Finland and Norway. and system solutions. Accordingly, questions are even
According to a study by the Fraunhofer IAO insti- being asked about the traditional three-tiered nature of
tute, however, only 29% of players in the German con- the German construction market itself. It is likely that
struction industry today use BIM as an object-oriented BIM will drive building suppliers' direct sales activities
building model (3D), although 10% at least plan to do onto the building site. The challenge to building mate-
so in future. 4D BIM, which incorporates time as an rial traders will be to turn the opportunities afforded
additional planning dimension, is used only by 6% of by BIM to their own advantage and limit the growth of
players, while 7% plan to introduce it. G direct sales.
Clearly, the industry does not recognize the poten- The digital documentation required by BIM will
tial of BIM. The big advantage of this method is that a also cause the volume of product data to proliferate.
digital simulation of the project is created before the Construction firms have to be able to cope with the re-
first brick is laid. BIM thus minimizes planning errors, sultant flood of data. Better still, analyzing this data
permits fast calculations, quantifies extra costs and and putting it to profitable use will allow firms to ex-
shows alternatives. ploit the full potential of this development. Buried un-
A lack of BIM expertise could therefore become a der all these piles of data is valuable information that
serious competitive drawback in the near future, al- can lead to new business models or services.
though players in the construction industry are of a
different opinion: Only 31% of the study respondents
agree that producers who fail to supply BIM-compati-
ble information will be at a severe disadvantage three
years from now. A far higher proportion of architects
– 68% – agreed with the same statement.
A recent construction industry study by Roland
Berger and HypoVereinsbank also shows that many ar-
chitects expect there to be negative consequences for