‘CAPE COMMUNICATION STUDIES” NAME: DATE: 5 GROUP oe TIME: 80 MINUTES Instructions: Answer ALL Questions. Section A: Complete each sentence with the correct term for each definition. (15 marks) Smail group communication Messages Sender semaphore Encoding Intrapersonal communicatien Channel Noise Horizontal communication Feedback External noise Physiological noise Decoding Communication Environment Medium through which a message passes 2. Continnous, irreversible process in which persons are simultaneously sending and receiving messages 6 Source of message Process in which receiver attaches meaning to message A response to another message Process of putting thoughts into symbols, which are sometimes words ___ Physical settir - and personal perspectives involved ir. the communication process __ eras Factors outside the communicator, such as blaring radio and hot temperatures that interfere with accurate reception of a message 9. Communication that occurs within a single person _ 10. One colleague sending out message to other colleagues via email 11, Planned and unplanned words, non-verbal behaviors that others attach meanings to___ ictions that interfere with a message 1g. Biological factors that interfere with accurate communication _ 14. Commication in which each person can actively participate with others in the group 15. An example of how we communicate non-verbally. Section B: Write TRUE or FALSE to responc to the following statements: (10 marks) ‘The receiver of a message is responsible for its conceptualization.The communication process is incomplete unless feedback js piven to the sender. The first major advance in mass communication was the invention of Gutenberg’s press. __ . Human beings ate the only living orgenisms that communicate, _ Feedback can also be called interference or noise, . Audio/Visual aids facilitate communication, 4. 5. 6. Communication is inevitable, 7, 8. 9. . When delivering a presentation it is always best to be informal. 10. Internal noise refers to physical sounds that may distract an audience. Section C: For each of the communication acts below, state which type of non-verbal communication is being displayed: (10 marks) }. Michael leans.in close to his girlfriend when her ex-boyfriend walks by. 2., Dr, Foster arrives one hour late to an appointment with his wife. 3, Kelly wears a green suit to work the day before elections. _ 4, Jason carries around a gold-plated lighter on his key ring. 5. Keisha slumps at her desk during a long lecture. “6, Sally-Ann sends & typed e-card to her friend, Felicia on her birthday. 7: Jerraaine shouis at his sister to get her attention. 8. Jenny looks in her grandmother's eyes when admitting that she doesn’t smoke. 9. The beauty pageant contestant stuitered when answering her question. __ 10. The Queen of England waved at her subjecis. Section D: (30 marks) Kageam He Commoniation Pocess pi “(4 inarks)._ Identify four (4) elements in the communication process. (4 marks) (ae (®). _©-_ @ a . Complete the following sentences. (3 marks) ©. refers to what happens in the mind and relates to the internal aspect of a person. © refers to the nature and style of communication that occurs in groups between two or more persons ©. refers to how persons from differing backgrounds endeavor to communicate . Non-verbal communication may either fa or a message. (5 marks) . It’s the hurricane season and as a member of the Emergency Relief Organization you are asked to make suggestions of ways in which other youth may be mobilized to act as volunteers in the event of a hurricane. (6 marks) (@). State TWO types of visual aids you could use to attract your youthful audience @. Gi. (b). Give TWO types of verbal communication you would use to attract your youthful audience. @. * Gi). sat (b). Identify TWO means of mass communication through which you are most likely to reach your target audience, @. _-__ seg (i) gemma . You walked into a group of students who are involved in a conversation. They continue speaking, you begin to feel unwelcome. (8 marks) (a). Suggest THREE non-verbal cues that may alert you to the fact that you are unwelcome in the group. (i.(0). Write THREE statements that would have the saue effet ou you as the no.- @._ MS aaa Gi). _ WO ways, one Verbal (ii). Non-verbal “Trevor could not understand way he did niot get the job at the: reputable accounting firm, excelient qualificatious and had felt comfortable during the .. He possesse. interview. Besides, ne had worn ‘iis vest pai of Jeans and brand-nauus sueaxrs. You told him tat his dress was mapp:opriaw., (5 marks) been appropriate. () Suggest THREE occasions on which his attire would havc L (b). Give TWO exampl-s of ‘orma! communicative contey: bo