Assistant: 

Hello, CLOSE Company , this is ABDESSAMAD speaking. How

may I help you today?
Caller: Yes, this is Mr. MARWAN calling. May I speak to Mr. J4AN4AN,
please?
Assistant: I'm afraid Mr. J4AN4AN is out of the office at the moment. Would
you like me to take a message?
Caller: Uhm...actually, this call is urgent. We spoke yesterday about a delivery
problem that Mr. J4AN4AN mentioned. Did he leave any information with
you?
Assistant: As a matter of fact, he did. He said that a representative from your
company might be calling.
Caller: Great, I'd love to see this problem resolved as quickly as possible.
Assistant: I see. Mr. J4AN4AN also wanted to schedule a meeting with you
later this week.
Caller: Certainly, what is he doing on Thursday afternoon?
Assistant: I'm afraid he's meeting with some clients out of town. How about
Thursday morning?
Caller: Great, should I come by at 9?
Assistant: OK, I'll schedule that Mr. MARWAN at 10, Thursday Morning...Is
there anything else I can help you with?
Caller: No, I think that's everything. Thank you for your help...Goodbye.
Assistant: Goodbye.